I love Abrazo West, the care they give is outstanding. They are caring and kind. They will do anything to complete any testing before releasing you. Their nurses are they best!! In March I had to be transported to the ER. My body lost almost all the fluids that is needed to keep one alive. I was seizing. They had the and lights going speeding to the Hospital. I was scared, especially when they took me into a room as soon as I got there. That was my 2nd Emergency, at least major one. I April I had another emergency yet my daughter insisted we ho to Banner E. Their nursing staff spoke ill of me right outside my room. I was like WOW I can you! I complained and I coukd the conversation between the charge nurse and the nurse. He said I asked to many questions and was bothering him. Yes, I had a lot of questions and I had to use the restroom a lot. I have epilepsy. No apologies nothing. I was then transfered to another floor. Originally I was on the 4th floor and they sent me to the 2nd floor. They do not do such as I stayed there 2x prior. The solution was to remove the patient so the nurse could go back to playing around with the CNA and other nurses or on the phone with his wife! Abrazo West is my choice...they are so professional. Thank you Abrazo West. read more

On May 20th 2026 I had to make an ER visit at Abrazo West Campus. What I encountered was not only unacceptable from a customer service standpoint, but also raised serious concerns regarding patient safety, sanitation, and basic standards of care. Upon arriving at the ER, I immediately noticed the waiting area was extremely unsanitary. Garbage was scattered throughout the area, trash cans were overflowing, and the overall condition of the lobby created an environment that appeared neglected and unsafe for patients already seeking emergency medical care. The most concerning issue occurred in the men's restroom, directly in the ER waiting area. There was human waste and diarrhea visible from the toilet onto the floor, creating what I believe to be a serious biohazard. I notified staff immediately, expecting the matter to be addressed without delay. Instead of contacting environmental services or taking immediate action to sanitize the restroom, I was simply redirected to another restroom inside the ER, which was also unclean and poorly maintained. After waiting nearly an hour and a half in these conditions, and despite medical staff advising otherwise, I made the difficult decision to leave the facility because I no longer felt safe remaining there. I ultimately sought treatment at another emergency room, where I was properly evaluated and treated. read more

DO NOT go to this hospital. They just do NOT care how much you have to straggle in pain to be seine by a DR. I waited from 11:00 am till 6:00 even after I spoke to the hospital administrator Wendy. I was told that just hung in there and somone will see me soon after two urine test that one was loss and blood withdrawal "THE WORST HOSPITAL EVER " If I could actually rate this place will give them - 100 read more

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I was turned away from having a life saving procedure today because I couldn't afford a copay Built on care my ass! The only thing they care about is money After reaching out to my insurance, I was completely covered and the hospital screwed up I also should mention that while speaking to my cardiologist, there was no record that I had been admitted in October after having a cardio catheterization read more

Abrazo West Campus - I just thought it's funny that they claim to care but all they care about is money . - Hospitals Near Me - Goodyear, Arizona

Unpopular opinion: this Abrazo campus is not hell. My loved one had a medical crisis and we went to the local urgent care. They diagnosed what they could, then said we needed ER care. They called ahead to Abrazo so they'd be prepared for us. Abrazo. Hadn't somebody said to me one time, "You don't want to end up in Abrazo." But, time was of the essence. Before I go any further, don't get me wrong: we experienced nothing but professionalism from the medical team. But, it was clear that the population has exceeded their capacity. Upon arrival, they had quickly began to run every test to rule out immediate, life-threatening conditions. We spent the night in a curtained exam room, waiting for results, and waiting for some team to show up the next day. There was a recliner nearby where I tried to sleep. Finding nothing life-threatening, they laid my loved one out on a stretcher in a hallway to await further diagnoses, hooked up to nothing. He was there 24 hours. Abrazo simply wasn't built to be The Pit. We binged that show in the weeks before landing here, and maybe that's what made this stretcher situation, right by the nurses's station, more tolerable. More, dare I say, watchable? Convicts in bright orange and silver cuffs being escorted by cops, a bicyclist hit by a car getting an x-ray taken in the hallway, nurses suddenly rushing to a room to revive a patient and, in another in a room hearing a man afraid of oxygen throwing up repeatedly. At one point I noticed a large group of staff and first responders huddled outside a room with a big plate-glass window. Not wanting to join that episode I asked a nearby nurse what was going on. He said, "Somebody was playing with a gun." There was a man on a nearby stretcher who arrived at the same time as us. His wife told me he was recovering from kidney cancer and fell ill at a family party. Half a day passed and I overhead a nurse telling him his pee was cranberry. Finally, after hours and hours in a stretcher in the hall they wheeled him off. From what I could tell, as far as they are able, they will do their best to save your life. And with a good attitude: smiles, joy, humor, patience, kindness, strength, intelligence. You have to be a special kind of human being to see that quality of life remotely satisfying. It's like being in a combat zone, everyone fighting for their lives against the enemy: Death, his sickle ready to swiftly slice your neck. I didn't see him win that day. I saw the helpers. What is it that Mr. Rogers said? "When there is a crisis, look for the helpers." The facility is overrun, and, no, you don't want to end up here. But, if you do, they will help you. read more

3rd world country care! My brother & I had to petition nurses to help patients pleading for help. Dogmatically would not transfer my elderly parent to Mayo ( where all his records are) insisted services provided at this low review hospital were equivalent to the world renowned Mayo. I have taken my parent there numerous times & can vouch that this is laughable. The staff ( nurses, nurse practitioner, & unavailable doctors add to the demise with their inability to diffuse any situation. Communication is in the tank. My parent didn't have a room after arriving at 10am & it's 8:30pm no room, with un-private ER rooms ( curtains). Counting the seconds to get out of here..... disgusting ! Make the drive elsewhere or try the new hospital in Verrado ! read more

I want to recognize the incredible nurse who cared for me in the delivery room. From the moment she walked in, she was welcoming, compassionate, and attentive to every need I had. She never left my side and provided constant support throughout the entire experience. Her encouragement and reassurance made me feel confident, safe, and cared for during one of the most important moments of my life. She truly went above and beyond, and I am so grateful for the care she provided. She is an amazing nurse, and we need more nurses like her. We need more nurses like Diamond and Kim from the delivery room. I'm Dr. Howard patient. I'm so happy. read more

I came to L&D at Abrazo West 2/3/26 for a second time to have my baby after having a mostly positive experience with my first. My second visit went above and beyond my expectations and I am feeling so healthy and happy as a postpartum mother now with 2 under 2. They even gave me a celebratory Bundt cake! Megan was my labor and delivery nurse and I had her with both the birth of my son and most recently my daughter. She cheered me on through my contractions, kept me laughing while I was nervous and scared, and counted for me during my pushes. When it was her time for shift change I was sad I couldn't keep her for the rest of my visit. It was like seeing an old friend. They moved me to the postpartum side and I had Alex as our overnight postpartum nurse. I couldn't have been happier and more grateful to have such a gentle and kind nurse to bathe my baby for the first time, and have someone care for me in such a vulnerable state. There was quite a few other nurses that made a significant impact on my husband and I. Everyone really gives you notice for what is happening, what to expect and thorough information for when you leave postpartum. I'm so happy I chose to deliver at Abrazo West again. read more

Abrazo West Campus - Hospitals Near Me - Goodyear, Arizona

Very good experience today everyone was very attentive and kind. A total of almost five hours in ER is a great experience . The place is clean, exam rooms are clean and you can tell they are constantly cleaning read more

I recently delivered my baby at Abrazo West, and I truly cannot say enough wonderful things about my experience. From start to finish, the care felt personal, attentive, and compassionate. My labor and delivery nurse Jami S. took excellent care of me. She was incredibly attentive, especially with monitoring my iron levels and high blood pressure, and made sure I was comfortable and reassured every step of the way. Her care made me feel safe and supported during such a vulnerable time. I want to give a huge shout-out to Dr. Miles Howard, my OB-GYN. This was my second delivery with him, and once again he exceeded my expectations. He always answered all of my questions and concerns, kept me calm and collected throughout my pregnancy, and truly listened to me. His bedside manner and professionalism are unmatched, and I am so grateful to have had him as my doctor. Thank you as well to Dr. Lee, the anesthesiologist, who took excellent care of me and walked me through the entire procedure. He explained everything clearly, listened to my concerns, and helped make the experience far less intimidating. The entire team at Abrazo West made my delivery feel personal, respectful, and genuinely caring. I am incredibly thankful for the care my baby and I received and would highly recommend this hospital and team to any expecting parent. They provide everything you need at the hospital for postpartum. They give you a Bundt cake with a cute onesie. They even do a special/celebration lunch/dinner meal which was delicious! read more

I took my daughter to er because she wasn't feeling well having chest pains, left arm numb and dizziness. It was about 2am Sunday morning June 21st. It was not busy, and they did not take her right in. I asked if she could get checked out and was told they had a person in there, ok not sure what was wrong with her but does a possible heart attack come first??? All I wanted was to make sure she was ok and then I did not mind waiting. The nurse on duty, was nice until I said something then would not even look at me when I said anything. I came to this hospital because it was the closest but will not go back. Poor attitude, took less problems over possible heart attack. Now after she did get checked was told she didn't have one but needed to be checked so kept her for observation. Dizziness, blood pressure was high, had a headache and nausea. I believe in first come first serve, but not when the issue is this severe. Need to talk to your staff about when a person is upset, they should be more understanding and not ignore that person. I wish I could have given a zero, that would have been more appropriate!!! read more

This is only rating their heart cardio rehab center. The nursing staff there are caring, attentive, and personable. With this program, you get a heart monitor pouch and a parking pass. Only in the beginning phase of my recovery, but I am excited for this. Each of the nurses really monitor each exercise, get your bp, make sure you need water, etc. read more

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If I could give a zero I would. My 96 year old dad was NOT taken care of. He had a head injury with a 4mm brain bleed. In the ICU he was given 5 mg of OxyContin. My was a mess. The family thought he was Having a stroke. He was slurring his speech and lost his fine motor skills. When we expressed our concerns the hospital doctor just said the symptoms wete because of his age. Nurses ignored our concerns. read more

This was the worst hospital. Took my 96 year old dad for head injury and they heavily sedated him and then said his issues after were age related. They were not!! He came out worse than he went in. read more

I had a loved one at this hospital for a few weeks. They spent the majority of this time in the ICU! The nurses, were amazing! The lady at the front desk... horrible! After waiting some time I felt like it needed to be addressed. She yelled at me multiple times, once for pressing the button more than once because she didn't respond after a 5 minute wait! I overheard her yell at multiple of the nurses and get into arguments with the nurses. To me, this was unprofessional and made the environment tense for me. I felt bad for the nurses. She also smelled like cigarettes so terribly. When I went to use the bathroom I could tell if she just went on a smoke break because i could smell her from room 120 to the front desk all the way to the bathroom. She would try and cover it up with some perfume and the mix was horrendous! She cussed a lot and was very loud. I don't know her name but she left a terrible taste in my mouth and was the worst part of our entire stay. The quality of the care my family member received was good however, none of us appreciated the front desk lady. read more

Had my 2nd and last horrible experience here. Will not be a 3rd. The only reason I went was my spinal surgeon loves the state-of-the-art ortho surgical suite. For a 2nd time I was sent to the ICU for a few days and had a nurse actually yell at me that I needed to shut up. Next nurse had been a nurse 3 weeks but was at least caring and sympathetic. My husband was mistaken for a homeless person in the cafeteria and security asked for his receipt and to search his (my) bag for food because an employee said they saw him put things in my purse. That situation was handled professionally and top staff came to apologize and offer free vouchers and coupons. Once upstairs my dressing was not changed for a week and drains never removed. Dining got everything confused. Had to wait for meds always. Finally got transferred to a rehab hospital and life is good again. DO NOT USE THIS HOSPITAL IF YOU CAN AVOID read more

I have been attending the Wound Care Clinic and the hyperbaric oxygen chamber at the Abrazo West Campus since the middle of February of 2026. Dr. Bingfen Yu, all the nurses and staff as well as Terry and Richard were so professional, kind, encouraging, friendly and informative. They treated me with respect and always were happy to see me. They have now become my friends and I will miss all of them. It was a long road to healing from a staph eppi and candida bone infection, but they made my days joyful. They were so much fun to be around! I highly recommend this Wound Care Clinic! They're the best!!! read more

What can I say but WOW. The worse experience i have ever had for any Healthcare facility. We were transferred over in ambulance. Day 1 was to get pain under control from the overy scan i had done before running the test as it is a painful test. Day 2 no test were completed wanted to discharge. Explained no tests were run and pain still not under control. Day 3, Day 4 and Day 5 was the same. Never ran the original test and pain was finally under control. Finally said we are not going to do the test. Need to follow up with the regular doctor. Spent most of the day waiting to find a pharmacy that had the medicine before we left as I had a feeling would get no help after we were discharged. Go to pick up medicine and pharmacy said it was excessive and needed to get back with the doctor to verify. Sent notification to doctor and 1 week later the pharmacy never received anything back. Does not surprise me doctor said nothing we can do next time find another hospital...WOW was very dismissing when we tried to ask questions like he was offended we were questioning him. Especially after not getting fall prevention after a fentenal patch was administered. Soon after patient fell hard Black eye and bruised chin. 2 days after discharge was admitted to Banner Estrella where test was completed that was promised from Abrazo and never completed. Still waiting on pain meds and follow up with Abrazo facility over a week later. Still unable to meds. I should have picked them up before I left facility. Horrible experience. Only upside was the nurses. read more

Not very impressive about having the meals set out in the hallway for an hour or better and being cold.

This review is for the ER for my husband's treatment on 26 Jan. His upper right arm (many different area) injured by cactus. At first, we went to urgent care & they couldn't take out everything so, he was admitted to ER. At ER, they going through Ultrasound and said that no cactus needles were found. After he was discharged from ER, he didn't take antibiotic med as his doctor recommended until there was any signs of infection. On 6th Feb, one area skin was red & hot. As his doctor recommended, he started take antibiotic med from 6th of Feb (The antibiotic med was subscribed by Urgent care doctor). Yesterday evening, my husband took one needle out from the area seemed like infected. Tonight I helped him through his arm again & we noticed couple different area that have bumps that we can feel & see with naked eye. At this point, we don't know what to do. I don't know would call supervisor shift doctor. Anyways, my husband's doctor & supervisor doctor performed Ultrasound & ensured us that there are no more needles. We understand that they tried to do everything to help us, but we don't know if they can help us resolve this. read more

We were in Neuroscience 1-South. RN Ivy and Vanessa did an amazing job taking care of my wife during a very stressful time. they were very thorough and offered the best possible care . thank you thank you thank you !! read more

I've had to come to this hospital multiple times because it's the closest option, and the lack of professionalism is unacceptable. During our recent visit, neither the first nurse nor the ED tech introduced themselves. They walked in, stated what tests they were running, and that was it. No introduction, no warmth, no basic courtesy. Patients are already scared, sick, and in pain. Kindness and communication should be the bare minimum in a hospital setting. The only exception was RN Violeta, who introduced herself, was kind, and made us feel calm and welcomed. She showed the level of care that should be standard for everyone. Do better. read more

I fell and hit the back of my head and was so confused I couldn't even tell my wife who was the President of the US! The 5 hour ordeal I experienced in the ER at Abrazzo West was unbelievable. It was like being held hostage, with no communication or anybody checking to see if you are even still alive, left in a room to rot with nobody to care or say a word for hours. Nobody introduced themselves or told us who they were. We had no idea who the doctors were or if I was assigned a nurse or not! My heart monitor kept beeping that I had gone into asystole (which tells them my heart had actually stopped!) and beeped forever and nobody came to check! If I would have had a brain bleed I would have died right there on the gurney. Nobody would have come to check until I was dead and cold. They did not even answer the buzzer except once. I was never offered a drink. If my wife had not had a bottle of water In her purse I could have even possibly even gotten dehydrated. I got a bad headache from the bang on the head, hunger, thirst and they kept my glasses somewhere other than in the room I was held in and nobody could even tell us where they were! Just being without my glasses for hours made my head hurting worse. And it was so unnecessary. At least when the railroad left us alone with no communication for hours and hours the expectation was that you were probably healthy, at least, or hopefully you wouldn't be at work. In the ER with a head injury talking nonsense, not even remembering who is president and on a heart monitor there was no expectation of me being healthy! And yet I was left alone with no communication, no care, not even given water in 5 hours! Without clearly displayed name tags and nobody telling us who or what they were we couldn't tell the janitors from the doctors. If I were visiting someone at Abrazzo West and had a heart attack in the parking lot I would not allow them to take me inside Abrazzo for treatment! I would ask for an ambulance to take me to any other hospital Emergency Room than Abrazzo West! I have never felt less cared for in my life! They kept my clothes locked up in a security office which nobody ever seemed to be in or I would have probably walked out and gone to another facility if I just had my clothes. The buzzer was not answered to let me urinate for 5 hours, but finally someone brought a urinal in, but my wife had to empty it herself three times! Never again. The people in charge of Abrazzo West should be ashamed of the way they didn't care for me. I tried to fill out a form on their own website, but because I live in Buckeye and not Goodyear it blocked me from being able to do so. read more

I went to the ER for face and arm numbness, I was diagnosed with cervical radiculopathy. The RN placed an IV in my arm and literally bust my vein, on top of that when receiving my discharge papers I noticed that the pharmacy was incorrect, so I mentioned that to the RN as well, he stated that it would be taken care of. It's been over 24 hours and I still haven't received my medicine. There's a bunch of kid's working here and don't know what their doing. This hospital is horrible and the restroom was filthy. read more

Abrazo West Campus - Hospitals Near Me - Goodyear, Arizona

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Worst ER ever!! Went in today at 11:45 and I left at 2:45 and went to another ER. They took others in front of me b/c they felt they were more important to see while I sat in pain w a torn ligament and back injury. Worst ER EVER!! read more

After hearing not so good reviews of Abrazo West hospital, I decided to take a chance and have an outpatient procedure done there. I have to say I was treated very well and have no complaints. The nurses and doctor were very helpful and I have only very good reviews for them and the hospital. Thank you. read more

The care in the ED was simply pathetic. I spent 12 hours with my sister-in-law. Being a nurse for 50 years I am pretty forgiving. This was the worst care I have ever seen. read more

The emergency room here is the worst. I have been here several times and it just gets worst every time. Been waiting over 4 hours on a Friday night. When I was asked what my pain level is and I told them 10+, you would think I would be seen sooner than 4 hours. When my husband was here before they kept pushing his MRI back everyday. By day 3, he told them if he is not gọing to get an MRI by tomorrow morning, he was going to check himself out because he did not want to have to pay for another day. They just wanted to keep him there so they can continue to charge the insurance per day to make money. read more

After pleading to get care after 5 hours in the lobby waiting room their mistakes, rudeness and just complete lack of care was unbearable. I called and explained what happened. I was directed to what they called patient advocacy. I would never go there again. Ever. Wish I'd went on here to see the reviews. After talking with friends they shared their horrific experiences of infections from their direct care and even death. Stay far far away. read more

Good thing it's a hospital. Vending machine prices will arrest your cardiac. June 1, 2023, 1700 (5 pm) I can write only about Nurse Monica, Student Gracie, Doctor Jasrotia, the former patient volunteer in an elevator, Physician Assistant Molly and the support team putting up with my hallway wandering since 8 am this morning. A family member has spinal compression with so much pain they cannot move normally - they're at ten percent normal and 90% pain. We ended up at Abrazo West Campus (AWC) for two reasons. There's not many hospital rooms available in our Valley. Abrazos West Campus has an excellent Spinal Team. My wife's family demonstrated Love for and Commitment to family in medical situations. This statement is the lead-in to why you might trust my review. In my working years, 2080 hours was the normal 5 day 50 week work year. I've spent more than two of those work years in hospitals, physical rehabilitation, acute care facilities, SCFs, SNFs, LCFs, etc. I know how family advocacy, politeness and good humor extends the lives of family members. I know medical treatment as a patient and as a family member. I've also seen my side of the family over-advocate, imagining a non-responsive, life-supported spouse would magically return to a fully functional, vibrant life if kept on the machines two more expensive, useless, suffering weeks. Oops, sorry about the digression. Not really. Our family member was transported to AWC. I heard in transport AWC has a very good spinal care team. Once arrived, the staff spent 7+ hours gathering and analyzing data - medical history, blood status, MRI. Lots of detail. Monica and Gracie were excellent medical ambassadors. Throughout the day they made the rounds - between other specialists. Dr. Jasrotia was thorough and patient in his questioning,, leaving a useful business card. The elevator volunteer said BWC is an excellent facility, she's been twice a patient. Physician's Assistant Molly brought the summary of the day's data collection and the course of action to come. She explained the findings, showed us MRI imaging, explaining details in an understandable way. She explained the planned course of action, brace, physical therapy and three months of follow up. Molly spent another twenty minutes answering questions regarding more invasive treatments and why the team chose conservative treatments. read more

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Upon arrival, I was immediately checked in, went in for chest pain. Immediately put an EKG on me. Within minutes taken back to ER patient area not a room, blood drawn, BP, chest x-ray and EKG to monitor me according to my symptoms. I was constantly monitored even with the hustle and bustle of patients being brought in what seemed like every 5 minutes. This was between 7:00am-to about 10:30am on a Monday. The ER was well run by all the ER staff, everyone seemed to know what their job was, communication was obvious in getting to the patients that arrived via ambulance. I was reluctant to go to this hospital due to the recent negative reviews but as we arrived I saw the ER signage..."Chest Pain Center" so I felt I was in good hands. Thank goodness it was only intense stress symptoms. You deserve this 5 star review!! thank you for choosing this career!! read more

Abrazo West Campus - ER monitoring BP and EKG - Hospitals Near Me - Goodyear, Arizona

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Terrible experience. I was airlifted there. I was parked in a hallway for hours, having to use a bed pan with visitors walking by me in emergency room. It took about 3 hrs to get pain meds and that was after I let them know it wasn't going to be nice when my pain level hit 10. I was admitted a day and a half later! Still in my original clothes from accident. Took an extra day to get discharged because a nurse FORGOT to schedule X-ray. Horrible experience. The nurses in my room were nice. Emergency room nurses were NOT! read more

I had an amazing experience in Labor and Delivery. As a first time mom you hope you have the best experience and I loved my nurses and had a great delivery team that helped welcome our daughter and were so supported! They took such great care and helped us with any questions or concerns we had. read more

I had amazing care in the Emergency Room, MRI, CT scan departments. Had emergency surgery and the Operating staff was so attentive and awesome. My anesthesia team of CRNA's were wonderful. I was in the ICU for 5 days and had the best care available. My surgeon Dr Samuel Kim did emergent spine surgery with such skill and compassion that my outcome will be great. I am so grateful to all that were involved in my care and I will never forget any of you. Thank you from the bottom of my heart. Jill R. read more

My grandson was recommended to go to Abrazo ER for X-rays for a football injury. I want to thank Yvonne from 1South for recommending Abrazo and facilitating our needs to aid in our care. Thank you to Claudia from 1South for checking on us and ensuring that my child's pain needs were achieved. Eventually my child was transferred but there are some nurses that just standout among the rest and I want to thank them for what they do and the time they take out of their own assignments to ensure care with others. read more

I had a bad experience here with customer service they were too busy the time I was there read more

Abrazo West Campus - Hospitals Near Me - Goodyear, Arizona

As an American with Autism in 2025, I cannot believe how I was treated by the staff during the 3+ hours I sat stimming, alone in a freezing room. This was more than just unprofessional. This AWFUL care an the EXPENSE of someone suffering with ASD that just needed help. From the start, the staff at Abrazo West provided an unfriendly environment for someone arriving ALONE with Asperger's and severe pain. They took advantage of my weak position, treated me to awful care, no diagnosis, no treatment. Lots of excuses. High pressure billing right in the room. This was a money grab from the moment I walked in to place. Now, I'm being hounded to pay a half dozen bills for NOTHING. The "patient advocate" "Sue" promised to be there as the bills poured in, she seemed sincere at the time, "empathizing" with my situation, promising she would be an advocate during calls with the hospital billing. (which turned out to be high pressure with that collections feel) By the end of the first call with their billing dept, the representative pushed me so hard to PAY that I started seizing on the call and melted down privately for over an hour after. And.... NO help from the advocate. She just ignores phone messages, no calls back. Just another corporate liar there to shut a person like me up. I wish people had a little more understanding of how this type of high pressure entrapment can destroy someone living alone with Autism. Might as well be the medical mafia. read more

I went in for a "routine procedure". Upon giving blood, the girl hit me 3 times. When I asked why they don't use heat to help raise the vein, she said they only use heat in operating rooms. Well, Simon Med uses it all the time. Ok then, I go into pre-op in IR. Again, the charge nurse hits me twice. Needless to say, my arm has been green for a week. My procedure is at 11:00, and at 12:30, I ask about where the doctor is, and they tell me she is on her way back from lunch. So, I am diabetic, haven't eaten or drunk in over 16 hours, but the doctor had breakfast and lunch, BTW, not one person EVER checked my blood sugars. I walk in, climb on the table. They proceed to prep, tying me to the table, my head and hands. They told me I'll probably sleep through the procedure, but they were way wrong! The doctor came in, never speaking to me. She beings the procedure without saying a word to me; she later said she thought I was asleep. My brain and tongue lit on fire, my saliva burned going down my throat, and I thought I was dying or at least stroking out on the table. The staff was chatting so loudly with each other that no one noticed my crying until the end. The doctor left without a word. Then there is a four-hour lay flat recovery in the room right next to the staff. We listened to what sounded like a hockey match for 4 hours. Cursing, talking over one another, noise, doors slamming, dropping things, etc. So now no food or drink for 22 hours and definitely no rest. We get home, I faint to the floor, and upon waking, I start vomiting. My blood pressure dropped to 88 over 60. We call the Doctor, she has no idea. Fast forward one week, and not a single person followed up with me about the procedure or fainting and vomiting. I have had this procedure before, and given the info about it from the doctor, I totally underestimated it. It was painful and scary and grueling! My husband called it barbaric! I would not do this procedure again, especially at this hospital, EVER! read more

Tuesday Eve, Went into ER for a heart issue. ER Patty/William triage were on it. Emergency room had a nurse come in and ask why probes to monitor heart were not hooked up. Her comment was that's what you're in here for right" and took care of everything. Next morning Wednesday breakfast delivered prior to blood draw oops said my nurse. Was told at 4:30pm on Wednesday I would be discharged and I figured 6:30 or 7:00. Now it's 2:30am and I'm still here waiting to be discharged. I feel like I'm a hostage at this place and I want to go home and go to bed. Prior to sending this review I read some others and my experience matches most of what I read. Then I see the follow up from Abrazo mother company apologizes ask for a phone number for more details. There were so many I thought maybe spend less time responding and more time fixing the top 2 or 3 re-occurring issues. AI some keywords and stop writing responses and take the actions! I'm sitting here still waiting and anyone I ask doesn't know is a routine response. I try really hard to be the best patient for these nurses all the time but the issue of getting me out of here is not on them as they tried and they did their job. Will be interesting to see the bill and if I get charged for the hospital not being able to coordinate between the two hospital docs at shift change and now barely any communication. Who am I to go to? The discharge made this experience the worst I've ever had at a hospital. read more

Cardiac Rehab program is wonderful. I started with them not knowing what to do following a Trans-Aortic Valve replacement in my heart. I was nervous. The staff - Rose, Chris and Jade made me comfortable, and shared warm humor all the while performing their healthcare duties monitoring my heart (om - going EKG and heart rate) and taking periodic blood pressures and monitoring the Oxygen in my system. They set the standards and helped me through them, making sure that I did not over-do things, and encouraging me when I should step up a little. The professional staff is terrific, I feel like I am 'at home' with them, knowing that they will answer any questions that I have. This rehab and staff could not be any better - they are tops. read more