Service was nice but they lied about the warranty that we paid $300 for. Typical slimy furniture…read moresales people. The "oops proof warranty" or whatever it is is a giant scam and making a claim took months just to get a response, The word discount in the title tells you everything you need to know, had our brand new couch less than a year and it's falling apart and the corporate warranty service does not give a flying f word. Steer clear

Constantly rescheduling after getting damaged product. Won't work around your schedule or tell you…read morea certain time and then changes it last minute. People do have jobs! Half the people you talk to can't even speak English nor understand what parts are broke and send the wrong parts. This place in nothing but a joke. Stay far away from them! The customer DOES NOT come first for this place..only your money is what they care for

Huge selection of multiple items! If you haven't been there, you should stop in. They also have…read morelots of large tapestry rugs.

Follies is a close-out store where their inventory is always changing. If you're a careful shopper…read moreyou can find some good deals. If you see it buy it because that item may not be there tomorrow. The staff is friendly and both stores are clean.

I ordered a couch online ‍ and could NOT for the life of me make it work in my living room! In a…read morepanic, I called RHR for help! Sharon came the very next day and within MINUTES, she had completely rearranged my living room PERFECTLY. I'm not kidding you! She is so talented and has an incredible eye. She also took into account our stage of life (2 boys under 4) and made sure it was functional for the whole family! So thankful companies like RHR exist. I highly recommend!

From the owner: I am a Certified Professional Property Stager and Interior Stylist who believes that every space…read morehas the potential to tell a story. With a love for design and a keen eye for detail, I specialize in transforming properties into irresistible homes that captivate buyers and leave a lasting impression. I focus on blending aesthetics with functionality, ensuring that each staged room tells a story and invites viewers to envision their future there. From selecting the perfect furnishings to arranging decor the elevates each space, I'm committed to maximizing your home's appeal. ​ Let's collaborate and "market your house to its HOME potential" !

I've been here on several occasions when I've needed home related solutions and have always had…read moreexcellent customer service. This time was no exception and I received exactly the personalized service I've come to expect from this store. This is a seemingly small store that is larger than anticipated because it extends far beyond what can be seen from the parking lot. Most importantly, it has the best customer service of any home improvement store I've ever experienced. I have been given great guidance in the past with paint and cabinet pulls. This time I was in need of wire to keep a wooden fence closed shut, as the gate would frequently open due to weather conditions or kids having fun. My concern was keeping the fence gate closed so we could let our dog out in the yard without concerns about her escaping from an open gate. Andrew listened to me carefully and helped me through the whole process of selecting wire and a lock to ensure my dog would be safe. I really appreciated that he was professional, practical and helpful. Thank you Andrew! I truly love this store and find the customer service far superior to what you would encounter at one of the major big box home improvement stores. I have also found their prices to be fair. Highly recommend!!

New owners have expanded their selection, and unfortunately have expanded their prices even more…read more.. . Recently stopped in after they took over and shopped several items I was interested in - 1/4" plastic compression valve was $14.99, almost double price at Homies. spark plugs I used to get for $2.79 are now $4.89, 6" Crescent adjustable wrench $24.99 - usually $15 or less anywhere else. Even a simple foam gardening kneeling pad was nearly 20 bucks for something that looks like it would be sold at a dollar store! Local hardware stores have always been a treasure, in my opinion, but these huge prices hikes make it much harder to shop here - unless it's an emergency or something small like a random nut or bolt.

Terrible and abusive customer service from Manager. Bought a new fridge and the doors did not align…read morenor would it cool below 40 degrees. We paid for their 5-year extended warranty even. Mike Kelly was abusive on the phone and told me to get a lawyer. I have done just that. AC will now be responsible for all court costs and my attorney fees. You asked for it Mike. I won't be going away until you correct this defective fridge. Check the other negative reviews. It's been awhile since I have seen any business with so many bad reviews. AC wears them like a badge believing people will go away. Complaints have been made with the BBB and the Ohio State Attorney Generals' Office. Legal action, as Mike recommended to me, has been started. You have been warned.

Okay, I'm starting to understand some of the negative reviews. I remain very positive about my…read moreinitial sales and delivery experience re my new washer and dryer. The "price match guarantee" for 30 days post-sale is where my issue lies. Within 30 days post-sale, I found an advertised promotion at a different store that would provide an "instant" $100 off when purchasing a matching washer and dryer. I took screenshots and emailed to my sales representative in anticipation of receiving a $100 refund. Instead I was told that the other store was offering an instant "rebate" and that it wouldn't qualify as a price match. The promotion covered the exact models and colors of the w/d I had purchased. While my sales representative confirmed that the price adjustment didn't require the customer to send in any receipts- that the other store would process the "rebate," it didn't qualify for the price match guarantee because Appliance Center policy regarded it as a "rebate," albeit an "instant rebate." To me, it's a matter of semantics used by Appliance Center to avoid having to match the bottom line purchase price. I was told I could take it up with LG directly on my own. The whole thing about "price" vs "instant rebate" was very aggravating and energy-sapping. I don't believe Appliance Center recognizes its short-sighted approach to customer relationships, as its refusal to honor a $100 price difference (as I see it) left a bad taste in my mouth. Additionally, leaving it to me to approach LG without my sales representative's support sent a message of disinterest. It was a disappointing end to what was otherwise a very good experience, so I've removed one star. I nevertheless believe a 4-star rating is fair based on my overall experience, but buyers beware....

The delivery men were excellent and careful getting into the house with our new chair. They set the…read morechair up and showed us how to use the remote for the chair, They placed it where it belonged in the living room. The overall experience with this crew was excellent.

I am beyond happy with the service I just got from Durochers, Monroe, Mi…read more The techs know what they are doing, are courteous, clean and prompt. I highly recommend Durochers to everyone!

Exceptional selection and service!! I will keep going back!! The owner is available and the staff…read moreis knowledgeable and helpful to ideas. Wonderful place to find what you don't even know you want!!

From the owner: Here at Driscoll's Garden Gifts & Memorials we care about our customer, wanting you to leave…read morehappier than when you came in. Our services include memorials, garden, gifts, concrete statues, concrete ornaments and much more. Give us a call today.

the price of the woodburiby fireplace insert was priced competitively. Installation went well, no…read moreissues. have used it a dozen times now with no issues.

Great products, dismal installation. I spent $2,080.65 on a mortise mantle ($1,640.00 for the…read moremantle, $100.00 for shipping, $200.00 for installation, and remainder tax). They were scheduled to arrive between 3:00pm - 5:00pm. The moment the installers arrive, around 5:15pm, I should have sent them away for reasons that will go unsaid. Let's just say glossy, red eyes. In their infinite wisdom, they decided to find studs by using a small drill bit and randomly started drilling holes. I had to force them to use my stud finder. Eventually, they found the studs. The bracket that secures the mantle to the wall required a total of (8) screws, they used (4). I attempted to remediate that by removing the mantle, but before I did anything, noticed that they glued, yes GLUED the mantle to the metal bracket. I suspect they used Gorilla glue of some sort. So, in the event we ever want to redo the fireplace, it looks like we are SOL. DO NOT go to Myers. Go elsewhere, anywhere. Don't bother calling them if you have an issue. They don't call back.

Beautiful and unique! It's a long time interior design firm…read morethat I've had the pleasure of doing business with Linda Cloer Linda Cloer Design Defiance, Ohio

Great selection! Probably one of the only real furniture stores in the area. They have classic…read morepieces, modern pieces, and everything in between! The art and accessories are exceptional!

My husband and I purchased a new bed from Shea's. The salesman was very polite and knowledgeable…read more He wasn't pushy in any way, shape or fkrm. He allowed us to look around and make our own decision. The overall purchase was a nice experience. The delivery and set up went smoothly. Their price was well below what the other non-locally owned stores offered, and the quality of our experience was much better. Will be purchasing from them for our needs in the future.

I ordered a queen mattress and foundation on a Saturday and was very pleased with helpfulness of…read morethe sales gal (although not wearing a mask). Delivery scheduled for Thursday. Delivery people very polite but unfortunately queen foundation would not fit down our stairs. So solution would be a split foundation for another $60 cost which they could bring back in the afternoon. But when they called back to store the manager said that there would be a $40 delivery charge. The issue was not their fault (or mine really as a I had no idea it wouldn't fit), I called and asked for no delivery fee, he said no. I spent over $500 and now another $60. End of story, no negotiation or seemingly care that I would not shop there again. I felt that for a small act of negotiation, they would have had more business from us but the manager was not interested in that point. I won't be back there again and I feel bad about that since they are locally owned. A small gesture would have gone a long way