Dropped off 3 flat screen tvs for recycling. Super easy, helpful and reasonable cost. I'll…read moredefinitely go there again for any electronic recycling.

Walked in with a laptop that was shut down by a windows Bit Locker Recovery issue and owner Adam…read moreaddressed and solved the matter on the spot. He was patient and respectful with me as one not computer savvy. Price was very fair and would go back with whatever problem in the future. Thank you Adam.

I inadvertently purchased a scanner online from eBay from this company and paid for it. I was…read moremistaken as to which page I was on when I made the purchase and accidentally paid for the wrong item. eBay rules say the merchant doesn't have to give a refund, and I have no right to claim one. This company was very polite and understanding about what had happened, happily issued me a full refund and I had no trouble whatsoever getting my mistake handled. A+

I ordered an item from them that they listed as "NEW". This item ships with a bracket when bought…read morenew. Mine came with no bracket. When I contacted them, they basically said "too bad". The fact is that they cheated me by selling me a used item as new. CROOKS!

Excellent service. I am very satisfied with the service I received from Nelowet and will definitely…read morebe coming back to them in the future.

We were cheated by Nelowet Business Machines-Denver. Over a three month period from June through…read moreAugust 2024 Nelowet charged us $1,148 in parts and labor to repair our Xerox Versa Link C405. No repair was done. It remains nonfunctional for the same reason we originally called them for service. After three months they stopped returning our calls to complete the service and refused to refund our money. Our contacts at Nelowet, Gilbert Rocha, Melanie Vidal and John Specht, betrayed our trust.

Amazing service! He was able to focus in on how to deal with the outage on my laptop*, allowing me…read moreto recover everything! Helpful , generous with his knowledge, professional, pleasant to be around. He was especially tolerant of the world's most curious cat, who wanted to know everything he was doing from about an inch away . Their prices are reasonable and fair. I will definitely contact TrustEdge IT for my next technology related diagnosis/repair! * 6 yo laptop with display failure.

He was very honest, polite and willing to help, however, he also acknowledged that the cost was…read moreprohibitive given the alternative to just buying a new unit.

Excellent resource! Trying to troubleshoot why my high-end diswasher wouldn't turn on, I…read morediscovered a tiny micro-switch had become separated from the circuit board that controls all the dishwasher functions. I'm pretty good at basic electronic soldering but this repair was way above my pay grade! I could barely see the solder connections even with a magnifying glass. The R3 folks advertise "micro soldering", so I gave them a try. Within a couple days the repair was completed at a fair price, and my re-installed board works just like new. Not having to buy a replacement circuit board saved me over $200.

Such friendly service! I was in from out of town and needed a repair and had to give up my laptop…read morefor two days. Tough spot as I had a big client presentation the next day. The crew was great and gave me a loaner while they addressed the problem and I couldn't be more thankful. Highly recommend! Thx R3!

Lamination of map--last minute. Christian was able to take care of me in less than 10 minutes!! And…read moresuper reasonably priced! Christian & Jenny are extremely nice people and I would recommend their services to anyone!!!

I had a last minute order for die-cut stickers and a banner and Jenny was super responsive and made…read moreit happen! Everything we got was high quality and their shop dog came to greet me when I arrived which was just icing on the cake. Couldn't recommend more highly!

Great service experience - Ivan quickly resolved my computer and printing problem that had…read moreotherwise been unresolved from hours of service from another big box outlet.

This company is an absolute SCAM. I had contacted them to get a reimage on an old work laptop…read more Shouldn't take more than 2-3 hours per the person I spoke to over the phone. The "technician" came to my house and fiddled around with my laptop for 2 hours before they concluded they didn't have the correct equipment and that they'd need to reschedule the following day. I was told I was going to STILL be billed for them to come out the first day and then I'd receive a whopping 10% off the next visit. Aurora tax is 8% so that's already joke and very insulting. They were planning on coming back out the following day and "magically" fix my computer that time, on top of still billing me for the additional days. Mind you it's $130 an hour and they purposefully drag their feet on minor issues to ensure you're paying more. Your money is better spent elsewhere. Everyone here is incredibly shady and your issue certainly will not get resolved on the first contact with them. You're better off just going to Geek Squad. Avoid this joke of a company like the plague. I am out $130 and my laptop is in no different condition than before I even wasted my time contacting these people. They won't even apologize to you for the trouble. Save yourself a headache, just go to Geek Squad. Or literally anywhere else. Complete ripoff.

This service is amazing, having someone who knowledgeable and professional come to you is awesome…read more He took covid precautions and was courteous. He will be my computer guy! Style by Stephanie Salon

I want to thank Art from Outreach PC Tech for helping me with my IT issues. During this coronavirus…read morepandemic, every dollar has to be spent very carefully. Thankfully, this company was a referral from a good friend and I was told that the prices are not only reasonably, but downright cheap for the quality of service. I had contacted the company several times regarding several issues over the past week. One was for one computer not being able to run a an Autodesk program for work. Another was for a fleet of computers that were needed to be bought for a work project. Art was the technician helping me remotely. He was very communicative, understanding and pleasant to talk to over the phone. He walked me through the process of installing a remote viewing software, and checked the system parameters without having to be present at my house over the quarantine. I already had a hunch that it was the video card that was causing the issues, but I am very glad that I had called a professional because Art found that most modern video cards would not be supported on this older computer. To make matters worse, the program that would not run required a newer "GL" version so most older video cards would not be supported either. Adding an extra problem was the fact that since this was done remotely, it was not difficult to physically inspect the computer to be sure if a newer card would be compatible with the computer! It turns out this ended up being important and Art was able to do a video chat with me on WhatsApp to guide me on taking the computer cover off and taking pictures of a few parts to send to him. The pictures showed that although space was not a problem, there was not enough power connectors from the power supply to get a potentially fitting video card in. Art said he would call me back when he finds a fitting alternative, and I was skeptical already as to whether he will be able to find the part because everyone else told me that I should just buy a new computer. I got sent a link in a few hours for a video card that was from a good brand, at a good price, did not need the extra power connectors, and most importantly met the minimum requirements for my Autodesk program. After ordering it took a few days to get shipped and another technician was promptly scheduled by Art to come over the next day. He switched the cards, installed the proper drivers, and voilah! everything works. A few days later at my work, we were planning on buying upgraded computers and monitors as well, and I had Art do a recommendation for an entire fleet of work computers to be put into the office. He went above and beyond in comparing the best prices from different websites, and had exact recommendations based of asking quite a number of questions regarding how and what we use on them. I feel that calling him and paying him for this alone saved us more money than if we were to do this ourselves. Art had mentioned that his company was only starting to get more calls from Google based on all the reviews, so I am posting this on several review sites to get them more business and to let other people know that they can advantage of computer services from this company while their prices are still low.