Took my wife's hand-me-down suitcase record player to Dr. Dan. It's ver nostalgic for my wife but…read morehasn't been working for a while now. He started going through it and instantly called out about 8-10 small fixes and 1 bigger one that could help it work. He also pointed out that we had the wrong connector cables (thanks wasted Amazon purchase). He had it for a couple of days, called me back with a quote and timeline to complete the work. He then called me back a week earlier than expected and said it was good to go. When I came in to pick it up, he spent about an hour with me showing all the things we did but also all the functionality the player had that we didn't know about. He answered about 10 (what's this piece for) dumb without getting annoyed with me or kicking me out, which he was probably well within his rights to do at that point. I brought it home, hooked it up and it's been kicking butt for 2 days now. We can't stop playing music in the house and it's probably time for a used record store run. All in all, perfect service and communication. I cant speak for a couple negative reviews on here expect that this guy is old school. He does what he says he'll do and in return I think he expects his customers to actually reciprocate communication and transparency with him ie be on time, understand that all these machines are 60 years old and nuanced, etc. Thanks Dr. Dan! You made my wife's week/month/year!

Let me start by saying, my husband is a huge audiophile. He loves his music. I also have an 80…read morepound Rottweiler puppy who damaged my husband's McIntosh Tube amp. I wasn't sure what to do, and I called Listen Up for help, they referred me to Dr. Dan and he super friendly and helped me resolve the situation easily. Super nice guy, super helpful. Totally recommend.

Mike is amazing! He repaired the handpiece on my radio frequency/cavitation machine after I wasn't…read moresure it could even be fixed. He quickly diagnosed the problem, got it working perfectly again, and saved me from having to replace an expensive piece of equipment. Mike is knowledgeable, honest, and truly skilled at what he does. It's hard to find someone with this level of expertise and integrity. If you need electronics repaired--even something unusual--I highly recommend him. Thank you, Mike!

The owner Michael (20+ yrs in business) is an honest, old fashioned repairman with whom we felt…read morevery comfortable bringing our three year year-old television for assessment. For a low flat rate, he will give an estimate and apply that service fee toward the repair. If he can't repair it, he will use the fee to recycle the TV for less than the cost to you to recycle it ($150+). It's now illegal to throw out a tv anyway. A win-win for this frugal gal who hates our throw-away culture!

They fixed my wife's phone. She had a ton of information that was making the phone not work…read moreproperly. Will use them again.

The guy there supposedly replaced my cell phone battery with a new one, but if anything it holds…read moreless of a charge than before. I think he either, really did not change the battery at all and just told me he did, or replaced the old one with a second hand refurbished one. I intend to go back there and ask for my money back (over $100).

I am extremely disappointed with my experience at this location…read more I scheduled an appointment to have the back of my phone repaired due to a cracked back panel. During check-in, the associate mentioned a minor scratch on the front screen and suggested either a screen replacement if the part was available or a tempered glass screen protector. I declined any front screen repair and agreed only to the screen protector and the back panel replacement. I was told the repair would take approximately three hours and that I would receive a call when it was complete. After waiting five hours without any communication, I returned to the store and was asked to wait another hour and a half. When I came back, I was informed that my front screen had stopped working during the repair and would need a replacement if the whole phone. My appointment was only for the back panel repair, so I questioned why work had been performed on the front screen at all. The associate claimed the screen was cracked and needed repair, but I had taken photos of my phone before dropping it off that documented its condition. He then threatened to pull the security footage which I was more than happy to review and show the proof I had. Despite this, I was left with a phone in worse condition than when I brought it in. I was also assured that a claim would be filed and that a replacement phone would be shipped overnight. After receiving no updates, I contacted Asurion myself and learned that no claim had been submitted. I ultimately had to file the claim on my own after waiting more than 24 hours for communication. Navigating without a phone has been quite difficult especially with this process from hell. To make matters worse, I wI'll be without a phone for a total of five days. Throughout the entire process, communication was poor, commitments were not followed through on, and I never received an apology for the inconvenience. Based on my experience, I cannot recommend this location and would not trust it with future device repairs.

So bad I thought it was a joke. I get a call that my son's Xbox is ready and to come pick it up, so…read moreI go to the store to pick it up. No one is there at 1:30p in the afternoon on a weekday; no sign, nothing. I waited for about 20 minutes and still no one showed up, so I returned home. As a remedy for this I asked for my Xbox to be delivered to my house to save me the return trip. They said there was no problem; just call the store and give them your credit card number to pay for the repair and they will ship it out. I call the store and they tell me they don't accept credit cards over the phone. Not a great experience which delayed my son getting his Xbox by almost three weeks.

This is a very busy place, with steady customer traffic, appointments, and walk-ins. I had an…read moreappointment, fortunately, but still had a 90-minute window to get my phone battery replaced, and due to other customers' needs, I ended up being delayed by another hour. I was in a bind for a project, so I didn't mind the wait. The staff were friendly and kept me updated on the wait and delays as I hung out in the lobby for the extra hour. Since I had coverage through my cell phone carrier and was able to file a claim, I did not need to pay for a new battery. I was happy with the work done and will use uBreakiFix by Asurion again. Hopefully, I won't need to use them too soon in the future :)

Place is a scam. Paid $350 Nov 30, 2025 to replace a screen on an S24 Ultra. Out of nowhere on…read moreMarch 1, 2026 while sending a text the screen just went black and started showing green lines only. Took it to store and they looked at it and said the small "scractch" they see on bottom of screen makes them not liabale for anything and i would need to pay another $350 to replace screen. Photos of what the screen looks like. Dont see what "scratches" they are talking about.

Drove all the way there for a very grumpy, disheveled lady to tell me their repair person moved out…read moreof state. This is NOT a printer repair shop

This business provided me with valuable information about my printer. Cannot recommend them enough.read more

Had the best customer service experience this morning! My remote key battery to my car was low, so…read moreI took it in to have it looked at. I talked to Jerry at the desk. He took the old battery out of the key, checked the life, and told me it was about dead. He also noticed that the metal holding piece was loose, which he aptly fixed. After replacing the old battery with one that I already had, Jerry made sure that it was operable. He handed my key to me, and told me to have a nice day! I was adamant about paying for his service. Jerry politely refused, and asked me to just pay it forward. How wonderful it was to have a business and its team's bottom line be about customer satisfaction versus the mighty dollar!

JP was extremely helpful and nice to help us troubleshoot several different issues. I would go…read moreback there in a heartbeat for any battery or car key fob problems. Nice to have someone as nice and helpful, particularly in this day and age! Thanks a bunch!

Start by going to Brandon's website and get a little knowledge about speakers and his shop. You…read morewill begin to see why you should go see him with your speaker needs. His shop is a modest establishment that screams knowledge, experience and dedication to his craft. I took a pair of older JBL's in for one woofer replacement and inspection of the other working speaker. I brought in a woofer replacement that I had purchased on my own. Brandon was straight forward and friendly, while educating me on what work needed to be done and what did NOT need to be done to my speakers. He tested both speakers and the new woofer replacement. Because of the make and model of my speakers, Brandon helped me solve the issue on the spot by showing me I could do the easy repair myself without charge. That's integrity! I will be going back to this business for my speaker needs and I will be recommending it to others as well.

I'm no audiophile, but listening to my circa 1970-vintage Wharfedale speakers extensively…read moreoverhauled by Brandon may turn me into one. The results are indeed remarkable. The work didn't come cheap, but what I got for my money couldn't be matched by new speakers costing much more.

This place is a total ripoff! Took my Dyson 3 in for repair roper brunch was not engaging. They…read moretold me 3 weeks ha! It took over 2 months and no contact from them. I called them to see what what was up and the claimed they sent emails and called asking for my approval for repairs. They did not!! They told me during this call that it was going to cost me $300 in addition to the $150 I put down before any work that's $450 and repair for a vacuum that cost me $400 on Amazon brand NEW! Wow are you kidding me?!?! Nope, that's what they wanted. I ended up going to Dyson web-sight and bought a reconditioned one for $200...it looked brand new and came with accessories! Hopefully you heed my warning and never give this place your business!!

Zero stars. Brought my espresso machine in for service in early May. After over a month, I picked…read moreit up. When I tried it the following morning, there was NO improvement or change. In fact, a warning light is now flashing. Like many, I wish I had read these reviews before I dealt with this company. In my opinion, the entire process of dealing with this company was terrible. To protect other people, I am writing this review, disputing the charges with my credit card company (they beg you to pay with cash - DON'T DO IT) under the quality of service provision and reporting this conduct to the authorities. If you were similarly treated, I recommend you do the same. One final anecdote that illustrates the larger experience. At the time of drop off, the owner/employee? begged for a Yelp review. I told him "maybe" once the transaction was completed. Then when I picked up the espresso machine he begged again for a Yelp review - even asked me to take my phone out of my pocket to do it "right now". If I could do it all over again, I would have simply bought a new machine. It would have been less expensive, no wasted time and no brain damage dealing with this company.

I hired Todd Engle of ELSCO Electrical & Lighting Services Company, LLC (based in Highlands Ranch)…read moreto replace the electrical panel in my home. A full month after he told me the job was complete--and after I had paid him in full--I discovered that the work had never even been inspected. When I raised concerns, he was unapologetic and dismissive. Instead of owning the issues and his mistake, Todd sent workers to my home unannounced to try to shift the blame. Then he spent six weeks claiming he was waiting on callbacks from other contractors to fix the code violations. When I finally contacted the city myself, I learned his proposed fix wouldn't pass inspection either. After I insinuated I was ready to take the matter to court, he finally sent someone to build a rough "temporary" wooden platform that was drilled into my concrete slab and the exterior brick veneer of the house. Even after the job passed re-inspection, Todd refused to provide the actual inspection reports, despite multiple requests. The city inspector told me clearly: contractors are required to provide those reports to homeowners, and the city cannot release them directly. Todd continues to send screenshots of the permit website, which do not contain the required notes or documentation of the corrections made. Both inspectors were concerned by his behavior--one even mentioned that he was "familiar with these guys" and their reputation. This was my first home purchase, and I can now see that I was far too trusting and patient with a contractor who showed little regard for communication, accountability, or professionalism. I've since filed formal complaints with the state licensing board and the Colorado Attorney General. If you're already working with this company: do not pay in full until you've verified the inspection passed, do not pay in cash, expect to clean up debris yourself, expect to label the circuits yourself, and unfortunately, do not expect basic documentation without a fight. Otherwise, avoid ELSCO at all costs.