Aji Spa is a diamond and provided us with a wonderful and relaxing spa day that left us wanting to…read morecome back in the future. We had a couples massage and both ladies were so kind and mindful to our needs. The 80 minutes flew by but was so happy with the experience. The women's lounge is equipped with all of your needs including toiletries and a locker room. The co ed waiting area has snacks and drinks. The pool area is nice as well although a bit small but it is private and so quiet. Definitely a treat and a 5 Star experience

Absolutely fantastic experience here. So calming and everything you need to detach. It wasn't too…read morebusy when I came on a Sunday, so the spaces weren't crowded. I really enjoyed the steam room, where they provided eucalyptus spray to scent the air. There was also a women's only indoor and outdoor jacuzzi, in addition to the steam room. The locker rooms are clean and well stocked with everything that you could need, from razors to shower caps to lotion, and everything is biodegradable and made out of sustainable materials, which I really appreciate. The outdoor pool area is lovely, with a cafe. There were multiple rooms in which to rest, with a fireplace and comfy couches, and rotating sips and drinks. I also had a massage which was amazing. I like how they incorporated some native ideas everywhere you go.

Real nice spa. Great staff. Always pleasant. I like how it's nice but not upscale snobby. Just high…read morequality comfortable. I feel like it's geared towards a spa day and maybe not focused on therapy massage. Certainly a notch above a place like massage envy

Great experience- I have pretty complicated skin and my esthetician did a great job making a custom…read morefacial. We did the fire and ice facial and it was amazing and so relaxing. Can't wait to go back

I had theee best facial with Lizzie on Saturday (11/22)!…read more It was doing ittt outside, raining, lightning and cloudy skies but nothing and I mean nothing was going to keep me from that facial... lol From the time I walked in the ladies at the front were so sweet and welcoming. I was taken back to change into a very nice robe, like I wanted to go home in it (haaa). From there I waited in the relaxation room along with my mimosa (Heyyy now). Lizzie came in a few mins after I sat down. We started with a skin assessment. Lizzie listens, communicates clearly and helps you determine the best products for your skin. I chose the custom facial since I was not sure what I wanted prior to the service. I would totally do the custom facial again. They also offer the Hydra facial which I will try sometimes in the near future. Lizzie has magical hands and you can really tell she is so passionate about what she does. She took her time, answered any questions I had, gave recommendations and just really showed she cared. Her massage during the facial was aaaamazing. When she was finished my skin was Glowing and so soft. It was the best facial I have ever had. She is fire!! I am so excited to schedule my next facial with her in a couple months!! Highly recommend Inspire.

I came in recently because I was dealing with a lot of pain and wanted to book with a specific…read moremassage therapist I've seen before. I was told she was only available around at 7:20. I also mentioned that during my last visit, my session started late. I was reassured that it would be noted and shouldn't happen again since she would be coming off a break before my appointment. I arrived early, as I usually do, but no one was at the front desk. I waited about 10 minutes, knocked on a nearby door where I've seen staff before, and got no response. After waiting a bit longer, I needed to use the restroom and went to use it, that's where I found an employee cleaning. She asked if I was checking in, and I said yes but needed the restroom first. When I came out, she was at the front desk and checked me in. Instead of directing me to the locker room to change into a robe, she sent me straight to the waiting area. This felt a bit odd, and while I assumed it might have been because the locker room had just been cleaned, I would have preferred the usual experience. I waited...and waited. At 7:30--10 minutes past my scheduled time--I went back to the front desk to ask about the delay. I was told, "Are you sure your appointment wasn't at 7:30?" even though I had already checked my confirmation email. That response was frustrating. A few minutes later, the massage therapist came to get me, apologized, and we began the session. She did a great job during my previous visit and likely tried her best this time as well, but unfortunately I didn't get much relief. In fact, I ended up having to go somewhere else the following weekend and spend more money. During my last visit, I had relief for weeks--this time was very different. The main reason I won't be returning, though, is how the overall experience felt. From the moment I arrived, it seemed like I was an inconvenience--similar to walking into a store right before closing when staff just want you in and out. It wasn't relaxing, and I didn't feel valued as a customer. I did receive a follow-up email asking about my experience and shared that I was dissatisfied. I also mentioned they could reach out if they wanted more details, but I never heard back. Unfortunately, I won't be returning.

I have been coming to this hand and stone massage location atleast once a month for almost a year!…read moreFirstly, the front desk staff Ernest is not only kind, professional but also do personable! He is the reason I stayed when my first masseuse left because he truly cares for the guests and his staff. As for my masseuse Lupe, the is no one better! She is the best provider I have ever seen. I have been getting massages on and off for about 10 years and she is the fist person that I don't have to tell much to. She understands the muscles and what to do more than anyone i've experienced. She is also do friendly, patient and just overall such a joy to be around. Even if I move somewhere else in the valley I will always come see the amazing staff here!

They are dishonest and kept a card on file without consent and charged it for a membership without…read morepermission. They also double charged because we used a gift card to pay but they charged the credit card as well the next day. We went in to complain in person and was told Patty, the spa director would call us but it's been days without being to get in touch with her or to get a refund. The worst massage spa I've experienced in my 28 years of getting massages. The massage therapists are not experienced. My husband was worked on by Jennifer and she spent 20 minutes rubbing her hand back and forth on his neck and not giving a full body massage. He rates her a 1 out of 10. I was worked on by Grace, who the front desk raved about being the best. She's a 6 out of 10 for me so she's decent but not amazing.

I called Citrus for a last minute massage for myself and two of my girlfriends. Fortunately for us,…read morethey had back to back openings for the three of us. We arrived a few minutes early and were greeted and checked in immediately. After filling out our forms and a short wait, we were individually led back to each of our rooms. My therapist was phenomenal! I requested medium to hard pressure and she listened. She focused on my problem areas and released some knots. It was a fantastic massage. At $100 for a 60-minute massage, I thought the price point was very reasonable and would definitely book with Citrus again!

Booked a couples massage as first time guests for both me and my husband. We did 60-minute, deep…read moretissue massages (with peppermint scalp therapy add-ons) with Michelle and Stephen--and both were great! I have large knots in my shoulders and back area and Michelle worked on them really hard. I felt great after! The location is very clean and I think I'll be gifting massages for my family this Christmas!

Their spa was absolutely stunning when walking in and their service was impeccable. The steam room…read morewas a great starter and was very well kept and felt great before a massage. It worked at clearing out sinuses and loosening up the muscles for an upcoming massage. They also have a sauna room which look great but skipped that and did a quick shower which felt great to freshen up before the massage. Desirae was my masseuse and she was very calming and did a great deep tissue massage with essential oils that were heated and felt amazing. Afterwards, I utilized their large hot tub area to rest and relax the muscles and that was amazing! It allowed yo to relax while overlooking the beautiful Camelback Mountains! Just amazing scenery after a great massage, makes this a great destination. I wish they had a cold plunge station and the waiting room was super crowded while awaiting the massage time. Other than those two concerns, this place still deserves the highest 5 stars.

Such a beautiful place to relax. Friendly staff. Amazing steam room & quiet areas. I would…read moredefinitely visit again.

Sarah is the best! She's super great at color and my hair feels amazing when I leave.read more

Jessie did my stepdaughters hair & she did an AMAZING job! This was our first time at Madison and…read moremy stepdaughter is always iffy about getting haircuts but Jessie was super nice, talkative and even walked her through all the steps and hair products that she was using. Highly recommend!

Me and my mom booked to get facials together to try something new. We had booked online where the…read moreprocess is really easy. They had a special where it was $99 for your first facial (not sure if that was limited time or for always). It is good to note that even though you book online and put in your card info you are not charged until after your service! So you can also change or add any treatments you wanna experience. Because me and my mom went on Mother's Day they had little goodies out in the lobby. It was rose and some pastries from Prep and Pastry. You could also build yourself a mini flower bouquet with a table of flowers they had spread out! It was very nice to see these little extras on a special day. Overall the facility looked very clean and bright. The facial itself was very nice! It is 50minutes long and in that personal session I got a skin analysis, different cleansers, a face massage, gua sha massage, scalp massage, hydro infusion, sunscreen application, and eye cream application. Everything was so nice! And my esthetician, Drea made sure I was always comfortable. She was very great and I recommend her if you decide to book! After the facial you get a card with a recap of everything that was talked about for your skin. You get recommendations for products that could help your skin type which is nice. The only reason I gave 4 stars versus 5 is due to the regular prices of the facials. To become a member, as I understand it, is $104 dollars monthly. Plus more if you decide to get enhancements. If you can afford it, great! I've just personally seen cheaper prices elsewhere. However, I know this is a newer facility. Overall it was an amazing time with my mom and I enjoyed it all. Staff was all super sweet and amazing and the experience was so relaxing. I am very happy I got to have this experience.

I had an incredibly disappointing experience with this business and feel compelled to share it. A…read morefriend purchased a $125 gift card for me on December 4, 2023. Life got busy, and I recently found the card. When I called to check the balance, I was told my friend had already used the balance on the gift card because staff claimed the card would "expire." This is blatantly misleading, as the back of the gift card clearly states there is no expiration date. When I brought this up, the response was dismissive--they claimed it must have been an "old gift card." Despite this, no resolution or additional incentive was offered to address the issue, aside from the standard new customer discount that anyone could receive. I expected better customer service, especially when this could have been an opportunity to gain a loyal customer. The lack of effort to resolve the situation left me deeply disappointed, and I would advise against purchasing their gift cards. ** I also wanted to add that my mom and I received these gift cards ($250 value). I informed them we both wanted to come in together! That would have been two new customers!!

Just did the pedicure and it was awesome, nail techs were amazing! Felt relaxed. Wish my chair…read moreworked for the spa water but it was still great!

I believe the spa is undergoing renovations, so I was very underwhelmed with my experience. The spa…read morespace is very small. You can spin in a circle and see everything. All areas are coed. There is currently only one changing space for 1 person at a time. A tiny locker area that includes an infrared spa and 2 lounge chairs squeezed up against the wall. My massage was decent. Didn't care for the idea of leaving the facility to go into another room for the service that was poorly put together. It literally is one of the hotel rooms with some spa beds thrown in. My service included a complimentary glass of wine that I did not receive until I asked. The dip pool is small and quiet. Pool service was the best thing going. Drinks were extremely tasty but weak at $18. The fish tacos were a hit. You do have access to the main pool as well, but I did not visit. If this is the new permanent spa, really not worth coming back. They should at least discount the services until they have quality accommodations.

This place is great! I saw kayla for a hydrafacial and she was excellent and so sweet. loved my…read moreskin afterwards. I'll be back for teeth whitening with her. She was the best!

Excellent customer service and they really cared about me getting results. I have had several…read moredifferent treatments done like RF microneedling and injectables with Dr Bob and have been very happy Would highly recommend