The spa itself was well maintained. The massage was one of the best massage's I've ever gotten. I…read morewill schedule one everytime I stay at the Grand Sheraton property moving forward.

Aji Spa is a diamond and provided us with a wonderful and relaxing spa day that left us wanting to…read morecome back in the future. We had a couples massage and both ladies were so kind and mindful to our needs. The 80 minutes flew by but was so happy with the experience. The women's lounge is equipped with all of your needs including toiletries and a locker room. The co ed waiting area has snacks and drinks. The pool area is nice as well although a bit small but it is private and so quiet. Definitely a treat and a 5 Star experience

Great experience- I have pretty complicated skin and my esthetician did a great job making a custom…read morefacial. We did the fire and ice facial and it was amazing and so relaxing. Can't wait to go back

Went this past Saturday for a massage. He asked where I wanted the most attention…read more I said shoulders, neck and feet. He was ok but when massaging, would stop and barely move his hands at times which I thought was odd as it was wasting time. Then when the massage was basically over he spent 30 seconds on my feet!!! Weirdest massage I have ever had.

I had a wonderful experience at Inspire Spa. Everyone was attentive and welcoming, and the little…read moretouches made the visit feel extra special. My husband and I both had massages with Claire and Jessenia and they were excellent. Rose, who checked me in, was great from start to finish. She made me feel comfortable right away and was so helpful throughout my visit. The relaxation room was one of my favorite parts. It had a beautiful view that made it feel even more peaceful, along with yummy treats like chocolates, dried fruit, tea, and fruit-infused water. Since the room is co-ed, I felt a little uncomfortable being in just a robe at first, but Rose immediately made accommodations and set me up in a private space until my massage, which I really appreciated. I also thought it was super thoughtful that in the women's locker room they had a jar of rubber bands. Such a small detail, but very convenient after a massage. Overall, it was a wonderful experience from beginning to end, and I'd definitely recommend Inspire Spa. Just a heads up about the co-ed relaxation room so guests can plan accordingly.

It had been years since my last experience so I booked a facial. I'd never had a facial before…read more This time, I was introduced to the bathroom and relaxation area and provided a robe and slippers. The relaxation area is small but has tea and chocolates. The water dispenser didn't work. Maybe it was clogged. The facial was relaxing, but maybe I'm not a facial person because I left wishing I'd booked a massage instead. And even worse, I lost an earring during the facial that hasn't been recovered. I'm so sad.

Amazing experience! The ladies there are so nice and friendly. They asked me what my needs were and…read moreadjusted my massage accordingly.

Brendalyn is always amazing. Front desk staff is always pleasant and helpful! I've been coming here…read morefor years!

I called Citrus for a last minute massage for myself and two of my girlfriends. Fortunately for us,…read morethey had back to back openings for the three of us. We arrived a few minutes early and were greeted and checked in immediately. After filling out our forms and a short wait, we were individually led back to each of our rooms. My therapist was phenomenal! I requested medium to hard pressure and she listened. She focused on my problem areas and released some knots. It was a fantastic massage. At $100 for a 60-minute massage, I thought the price point was very reasonable and would definitely book with Citrus again!

Booked a couples massage as first time guests for both me and my husband. We did 60-minute, deep…read moretissue massages (with peppermint scalp therapy add-ons) with Michelle and Stephen--and both were great! I have large knots in my shoulders and back area and Michelle worked on them really hard. I felt great after! The location is very clean and I think I'll be gifting massages for my family this Christmas!

This is the best spa in the valley. From the check in greeting to the quality, cleanliness, and…read moreaura of the amenities it is fabulous. Everything is so elevated and clean. The showers make you feel brand new and the rooftop pool is secluded and peaceful. I got the shrimp kabobs at the rooftop and it was so incredible I booked another service to come back the next day! My only add is that the services themselves could use improvement. I had a massage yesterday where my therapist spent 7 min of my 50 min explaining to me the massage and talking to me rather than providing me with my service. While I very directly asked for deep tissue, she refused saying that is not what I needed. I tried several times to politely redirect Ms.Annette ( my masseuse) and express that that is what I would like, but ultimately I felt uncomfortable and unable to advocate for myself in this vulnerable space. She took it upon herself to do what she thought I needed rather than what I asked for and expressed I wanted. This was frustrating. My nail tech for my pedicure, Nora, also started 6 min late for my pedicure despite no one else being in the salon. This normally would be no issue for me ( I am at a spa after all!) but it is frustrating that the scheduled end of the service is not adjusted to align with the providers tardiness. Finally, the spa attendants in the bathroom area(s) could not be any friendlier or more helpful. One even brought me water while I was getting ready. It's the little things! I love coming here for the amenities, pool, and food, but I am tempted and would recommend to go otherwhere for better quality services ( massage and pedicure) where providers are excited/ agreeable to align with client direction and requests

This used to be our go-to spa -- until today. We had two…read morepedicures and a spa day which has been our tradition every yr , we come here for spa days and treatments on our birthdays... So today we booked it as part of a birthday and Mother's Day weekend celebration. When our technician called out, staff member Madison called us at 9:02 AM and offered to upgrade my pedicure into a massage at no extra charge since our technician called in sick. I told her my husband won't go to the pedicure alone and asked how much do we need to pay for him if we also upgrade his service into a massage? Madison proceeded to place me on hold and came back and said don't worry about the upgrade for Mr. Fish and I got immediately excited and so happy and thanked her , told her will be there by 10 AM.. Upon arrival, we were handed a bill for $635 a Kimberly checked us in. I said I spoke to a Madison and she was next to her and confirmed to Kimberly at the front that our price was $240 total based on our earlier conversation She even told me Kimberly that we are getting upgraded to 2 Artisan massages. We went ahead with our massages trusting it was resolved. We had the best time and enjoyed as normal and ended up leaving around 4PM. At checkout, my husband went downstairs and Madison is now presenting him with the $635 bill!!! Of course like anyone in his position he would be shocked! Like what?!!!! He felt like he was having an out of body experience!! Madison's explanation, and I quote " I misspoke"claimed she misspoke and gave my husband the $635 bill telling my husband that her manager Jed told her while we were getting our massages that what she was told by her manager Jed that they can longer provide what was promised to me on the phone and at checkout. This was going while I was still upstairs, and saw my husband upset. I asked what's going on and he said don't worry about it I will handle this, he said it's your birthday and I am not letting them spoil your day . When confronted, Madison denied ever offering the upgrade in front of her manager when my husband said that's what she said. My husband did not even want me in this conversation because it was birthday/Mother's Day weekend and he did not want to spoil my day.. . What was meant to be a special weekend turned into a frustrating and disappointing experience. We loved the massages but left feeling disappointed by Madison. I have to say Madison has been so pleasant and super friendly every time we were there, to get this treatment from her, this really hurt me especially on my day and so unexpected. The manager Jed in my opinion did not handle this right. He should have asked Kimberly listened to the call that was made. I don't know but this was handled very poorly in my opinion. Madison had so many chances to make this right but chose not to. What was offered in good faith was taken back without accountability. We hope management reviews the 9:02 AM call recording, because that will tell the whole story or even speak to Kimberly that Madison corrected when we checked in. This is making me feel like I can't trust this company. Moving forward I want to record conversations or make sure I have proof or something because their word is not to be trusted. This leaves my amazing birthday/Mother's Day weekend ending in a bad note because of this.

Kay does artistic work to tame my unruly locks, especially since I have 9(!) cowlicks scattered…read moreabout my head. Additionally she styles my wife's hair in a very pleasing yet easily maintained cut. Even though we are moving 90 miles away, we will continue to patronize Kay and Madison Avenue. They are a necessary luxury!

Madison Avenue is the best! I've been going there for more than 20 years! The owners are such great…read moreand friendly and caring people and so are all of their team members!

If you choose to go here, you gotta book with Jaylynn J. I did my first facial ever w her and ended…read moreup leaving with a monthly membership. She is lovely! Very easy to talk to and very knowledgeable about not just skin, but all sorts of things we see in the beauty world today. She's helped me navigate brands and treatments to discover my best results. After 9 months of booking with her, I am finally seeing clear, glowing skin again (since getting off birth control)! Also the vibe and ambiance of this place is great. They offer sparkling wine before your appointment - I'll show up 10 mins early just to sip and relax - and during your appointment, the chairs are very comfy, the music is calming and of course Jaylynn is the best at creating a relaxing experience - she'll offer a blanket and knee bolster for added comfort; she'll use aromatherapy, deep breathing, and head / shoulder massages throughout the session to really help you decompress - I've fallen asleep many times and nothing is better than waking up from a nap with fresh skin.

Me and my mom booked to get facials together to try something new. We had booked online where the…read moreprocess is really easy. They had a special where it was $99 for your first facial (not sure if that was limited time or for always). It is good to note that even though you book online and put in your card info you are not charged until after your service! So you can also change or add any treatments you wanna experience. Because me and my mom went on Mother's Day they had little goodies out in the lobby. It was rose and some pastries from Prep and Pastry. You could also build yourself a mini flower bouquet with a table of flowers they had spread out! It was very nice to see these little extras on a special day. Overall the facility looked very clean and bright. The facial itself was very nice! It is 50minutes long and in that personal session I got a skin analysis, different cleansers, a face massage, gua sha massage, scalp massage, hydro infusion, sunscreen application, and eye cream application. Everything was so nice! And my esthetician, Drea made sure I was always comfortable. She was very great and I recommend her if you decide to book! After the facial you get a card with a recap of everything that was talked about for your skin. You get recommendations for products that could help your skin type which is nice. The only reason I gave 4 stars versus 5 is due to the regular prices of the facials. To become a member, as I understand it, is $104 dollars monthly. Plus more if you decide to get enhancements. If you can afford it, great! I've just personally seen cheaper prices elsewhere. However, I know this is a newer facility. Overall it was an amazing time with my mom and I enjoyed it all. Staff was all super sweet and amazing and the experience was so relaxing. I am very happy I got to have this experience.

Just did the pedicure and it was awesome, nail techs were amazing! Felt relaxed. Wish my chair…read moreworked for the spa water but it was still great!

I believe the spa is undergoing renovations, so I was very underwhelmed with my experience. The spa…read morespace is very small. You can spin in a circle and see everything. All areas are coed. There is currently only one changing space for 1 person at a time. A tiny locker area that includes an infrared spa and 2 lounge chairs squeezed up against the wall. My massage was decent. Didn't care for the idea of leaving the facility to go into another room for the service that was poorly put together. It literally is one of the hotel rooms with some spa beds thrown in. My service included a complimentary glass of wine that I did not receive until I asked. The dip pool is small and quiet. Pool service was the best thing going. Drinks were extremely tasty but weak at $18. The fish tacos were a hit. You do have access to the main pool as well, but I did not visit. If this is the new permanent spa, really not worth coming back. They should at least discount the services until they have quality accommodations.

This place is great! I saw kayla for a hydrafacial and she was excellent and so sweet. loved my…read moreskin afterwards. I'll be back for teeth whitening with her. She was the best!

Excellent customer service and they really cared about me getting results. I have had several…read moredifferent treatments done like RF microneedling and injectables with Dr Bob and have been very happy Would highly recommend