I had my first PDGF treatment with Kelsey and had such a great experience. She made me feel really…read morecomfortable from the start and took the time to explain everything clearly. I felt confident in her recommendation and trusted the plan she created for me. Excited to see my results--highly recommend her!

This was my first visit to the Arcadia location and it was just as pleasant and lovely as my other…read morevisits to the Desert Ridge location! The front desk staff were extremely inviting and offered me a beverage while I waited. My injector, Jamie B., is amazing! She listens to all of my concerns and gives me plenty of treatment options. Plus, she is mindful of cost. It's super comforting to know that she's not only looking out for my face, but my wallet, too! 10/10 recommend!

I used to recommend this business to people in the Arcadia area but I won't anymore. I had some…read morenot-so-great customer service from them in the past but let it go as I assume maybe the receptionist was just grumpy and having a day. But it was on more than one occasion. It seems like they're annoyed if you ask questions. Which is usually what people do when they are uneducated about what you're asking and get uncomfortable. I was asking the receptionist who the first tech was that I saw who moved and then came back. Instead of making it a smooth conversation by just looking at my past appts to see who my techs were, she said, "do you remember their name?" No I just know it was the first girl I saw." "Ok well you've seen 3". Ok so the first tech." It was just going back and forth like she wanted to make things difficult and to keep asking me questions guessing the name of the techs. So I asked her if she could read me the names of the techs so I'm not guessing. Why do people purposefully make things more difficult? I am a Fitzpatrick 4 and when I called to ask about the Fitzpatrick scale, the girl didn't know what a Fitzpatrick scale was. Not a good sign. I only decided to come to hello laser for the specific laser GentleMax-Pro and they are extremely close to where I live. So basically out of convenience I'll give them a go. It wasn't until I called about one of my last appts out of 6 to see how long I should be off hydroquinone before doing laser. She didn't know what that topical cream was, which is shocking as it's a BIG contraindication with laser. She said, "I'm sure 48hrs is good." I said, "oh wow, really? Only 48hrs? Are you able to ask to make sure? I don't agree with guessing when it comes to laser and people's skin." She abruptly repeated again, "48 hrs." So I decided to wait 2 weeks to be sure and then go in for my laser. Glad I did. The lack of education and care of their customers, is frightening. Be careful customers. Laser is not a device to play around with. Once something goes wrong it's nearly impossible to undo. With laser studios, you sign your life away so they can't and won't be held responsible if something goes wrong. Even if they guided you incorrectly. Those girls have way too much downtime and not having enough knowledge. Maybe they should be studying so they can learn proper contraindications with medications and devices before booking anymore appts. And stop arguing with customers. It's extremely unprofessional.

I'm VERY much into the BEST customer service, best solutions. and best pricing...and I received all…read more3 plus the bonus of a beautiful and clean interior. So here I am letting you know that Erica (supervisor) was so kind, the receptionist was super adorable, and Dr. Kira was very professional, gentle, and informative. I felt very safe and comfortable receiving a brand new service (filler) and I am EXTREMELY happy with my results. I was scared because I've seen what I would deem as disaster-results on other people from OTHER medical professionals, but I chose Hello Laser based on the before and after photos, the phone conversation I had with Hayley (the Scottsdale supervisor...Phx is closer to me so I chose the Phx location), and the conservative approach! Just do it!! Hello Laser is amazing! All of them in every location!!!!

I have been going here for six years and I have never had a bad experience. All the ladies in the…read morefront are amazing. Their waxers are amazing. I definitely would recommend them. I would give them 10 stars if it was available.

(Brazilian wax) The girl left so much wax I literally had to…read morego home and drown my vag with oil to get it off! She left a plethora of hair down there it's not even funny. She said it was because it was my first wax- I went to a different wax studio and brought this up and she literally laughed and said that was a horrible excuse to leave so much hair behind. Some areas weren't even touched by wax! Horrible job. Customer service is great though so 1 star for that(:

Amanda is incredible, there is no one better in all of Arizona for facials and lash/brow services…read more I travel frequently and often forget to book my appointments ahead of time -- somehow, Amanda manages to always fit me into her super busy schedule. She goes out of her way to accommodate a tight turnaround by working miracles. The other incredible thing about Amanda is that she's an absolute perfectionist and won't be happy unless the exact desired result is achieved. I once wasn't able to stay for the full brow appointment, not giving Amanda time to clean my brows up and she followed up with me and asked me to come in, free of charge, whenever best for me, just to finish the job perfectly. There is no one more experienced or knowledgable in the Valley, Amanda is elite.

Amanda was awesome! She was so sweet, her studio is super comfy, and I was so relaxed during my…read moreeyelash lift that I was falling asleep...that is how gentle she is! I definitely would love to go back to try a facial. I only had to wear mascara for my wedding, no fake lashes because of the great lift and tint. Highly recommend!

I've been coming to this location for over two years, and I couldn't be more satisfied. Kathleen…read morekeeps me smooth from the neck down, and I never feel awkward during the bikini wax. The only thing I'd change is the music, but you can't have it all! Hint: if you're having the full service, put your shirt back on after the underarm wax. It can feel cold in the room!

LOVE Anissa!! I've done 2 Brazilians with her and she is so good at what she does!! She's…read moreproficient and so so sweet. BOOK WITH HER She makes the session quick and fun!

I saw Tanya for the first time yesterday and I am so impressed! First off she came in special to…read morefit me in on my birthday which was so sweet. I wanted lip filler but was so scared because I had migration in the past. She decided to use a different filler than I had in the past and I added DAO tox and a lip flip to achieve exactly what I wanted. My lips are so perfect I'm so obsessed, she truly is the best!! This picture is immediately after and I knew I made the right choice.

The staff were super friendly and welcoming. I am not happy with the results though. I spent…read more$513.00 on Botox for my forehead for it to look similar to what it did before. I'm disappointed. They schedule a follow up phone appointment to discuss results but they never followed up. They market that their first 10 units are free but it still came out to more than I've ever paid for Botox.

Kylei is great always consistent attentive and really cares about her work !…read moreShe always goes above and beyond !

Jazz was great, professional and timely. Highly recommended and I will be back! Hello Sugar had a…read moregreat complimentary waxing session and I decided to give it a go - a little nervous! This company is expanding rapidly and I was nervous about getting a male wax job, but Jazz was great! The wax itself was quick and efficient, hurt much less than anticipated, and I was in and out before it took my partner time to get her lashes filled! Thanks again Hello Sugar!

Check the address. They have moved. I would recommend this…read moreplace for tattoo removal. Get a consultation everything is completely explained to you in detail Staff was nice and I would definitely go back

I have been so happy with the progression of my laser hair removal! I've done underarms, lip,…read moreBrazilian, and legs and have had amazing results in all areas. Tatiana is such a pro, very sweet & easy to talk to, and takes the time to make sure I'm comfortable. She goes above & beyond with providing me all the info I need regarding pre & post treatment. Love this place!

Absolutely love Luxe nail bar. Calvin and Sophie both give the best pedicures. Their attention to…read moredetail is so appreciated. Not to mention the professionalism. I highly recommend and bring everyone who's looking for a great mani/pedi. If you're looking for a relaxing luxurious vibe, come here!

Nails are cutttes, was growing out my side nail walls to keep them healthy and the person trimmed…read morethem short to make almond shape which might become an issue later on. Was on me for not speaking up. Would have appreciated that the artist take their time, but fast service is a plus for some. Fast, good quality, kind artists.

From the front staff, to the nurse, to the owner and lash tech- incredible experience! Thank you!…read more Went for ultra XC & hybrid lashes.

Scheduled a 60 min deep tissue. Pre-session I asked for a focus on the posterior side of the body…read moreonly, SPECIFICALLY the legs/hips. My deep tissue massage was mainly rocking and stretching techniques. Then I was recommended yoga and an epsom salt bath to enhance my experience... However my mom loved her session experience. Company offers a variety of services, it's a one stop shop. Read reviews of who you book with before you decide who your therapist is.