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    Legacy Skin Bar

    5.0 (3 reviews)
    Closed Closed

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    The Glow Method Skin Bar - Team Photo

    The Glow Method Skin Bar

    4.0(46 reviews)
    2.7 mi

    3/26 went in for 2nd round Lipo+Ultrasound BBL with Dr.Stacy! No words just RESULTS!! I researched…read morefor a very long time for awake lipo procedures with results I wanted in AZ. One thing I realized was "safety & quality over cheapest price" My first round Stacy set true EXPECTATIONS with me since I had NO BUTT ANYWHERE. Let's say she exceeded my expectations on the first round!! My butt went from flat to big and natural!! She makes sure she does what she needs to do for the fat that is transferred to live and I retained 85-90% of fat from the 1st round!! She is always on call for you and checks on you daily after procedure. I've never felt more safe with a doctor before being so scared to doing a BBL in general as a single mother. I only went in for a 2nd round because I wanted an overly big butt , not because my first round didn't last. STACYS RESULTS SPEAK FOR THEMSELVES!!!:)

    It is very sad to know that a business conducts themselves this way but here we are. I had…read morescheduled to get the lipo service at my first consultation. During the consultation I was of course asked for my medical history which I provided I let them know I had fibromyalgia at that time. (it is not the owner or the manager in the room with you during the initial consultation, so they are not fully aware of the information provided) I also opened an account through cherry which is a financial institution The Glow Method is affiliated with in order to pay for the procedure per their options. I scheduled my procedure for about 4 months in advance. I made several on time payments as directed. At my Pre-Op appointment I went in and discussed the procedure with Eliza and she advised me against the procedure due to my Fibromyalgia and how much it would hurt, which I was very grateful that she let me know at the time. (When I mentioned this to the manager later on, she brushed it off and stated she wasn't aware that this was the reason for my cancellation ) So I asked Eliza if I could cancel and get a refund for what I've paid into the procedure and she said it would be no problem. Well.. it was a problem. The Glow Method ended up refunding Cherry only a partial payment and they kept the rest around $1500. After several weeks of going in circles with Amber the manager, I was basically told nothing could be done to refund anything else as the Cherry account was closed and they were keeping the deposit of 20% of the total $7,500 which I was not informed about in any consultation (read the fine print ladies) Amber kept having me track her down to figure out what was going on which was incredibly frustrating. She just kept saying she's working on it... If she knew they were keeping the money, then why have me go in circles trying to contact them to follow up? The "transparency" they claim to have was not coming through. I guess the company must be in dire need in order to keep that much money for absolutely no services provided. At one point Amber even mocked and said, "well what do you want me to do give you a check? we don't have checks here at the office haha." This happened to a friend of mine a few years back where they also kept her $2000 cash and wouldn't refund it and that was not 20% of her total. (I had hoped I wouldn't go through the same thing I guess) So if you plan on getting a procedure of this magnitude keep in mind that you will lose any money you have paid into the procedure if you need to cancel, even if you were advised to do so.... This was an incredibly expensive "consultation" I guess I donated to a poor pathetic cause. Ladies there are so many other places to receive these types of services. Don't risk this amount of money on a company that responds in this manner when something comes up.. especially a medical reason. You just never know what can happen by the time your procedure arrives and you may need to cancel, you don't want to lose that much money.

    Photos
    The Glow Method Skin Bar - Me before the surgery and doing cardio

    Me before the surgery and doing cardio

    The Glow Method Skin Bar
    The Glow Method Skin Bar

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    Heads Up! Spa - Front

    Heads Up! Spa

    4.3(35 reviews)
    2.0 mi

    I know times are tough and I am new to Arizona but they gave me an address for this place and it…read moretook me to a mobile home park? They said it was temporary but I didn't realize what I had signed up for. Sorry, I would have still gotten the service if maybe you adjusted your prices to like half of what they currently are while running your business out of a trailer home. Kind of ruins the experience before you even get started. Again, I am not from Arizona maybe this is normal here I don't know but still leaving five stars but wanted people to know. It was a thirty minute drive thought I went to the wrong address lol bit weird sorry guys.

    I got a Groupon as I always wanted to try a Head Spa. There were flags I ignored during the attempt…read moreto call to book and it said the subscriber doesn't have a voicemail box that has been set up yet flag #1. I was also asked to text my voucher which I did and it was confirmed that it was received. I get to my 60 min appt today (11:30am) and I was asked for it again & told it wasn't in the system. That's flag #2 as it was confirmed via text with a male (who also says he's the Receptionist & part owner). I was looking forward to this as life & my job is very stressful. Michelle did my treatment & asked if a trainee (Hannah) could watch. I said as long as it's (the experience) is quiet aka relaxing I'm fine with that. Apparently Michelle is the other part owner & she's the 'Master Aesthetician'. The treatment went well/relaxing for the most part I don't say anything during my treatments in general since there's a level of "reasonability" and things happening during manual manipulation treatments in general, e.g. hair pulls, pokes, etc. So when I felt her pinch my left eyelid during the part where they have a hot towel on your face and they massage your face, I didn't think anything of it as I'm sure she 'didn't mean to' since there's a towel on our faces at this point as customers. Things happen right? I also have a high pain threshold. The spa water thing that moves also bonked me in the head when it rose up to the top of my scalp. Again, would I say anything, no, but I was going to ask if that was normal when I left. Fast forward to when she takes off the towel for the finishing moves of the treatment, she asked me if it was mascara or a mole (she was referring to my left eyelid). I was thinking, huh? but I said probably mascara since there's always some residual even after taking make up off at night. I didn't wear any make up or products on my face when I arrived today since I. knew they were doing a facial treatment. When I touched my left eyelid, it was a raised bump. I was thinking what is that?? I look in the mirror after I got dressed and go in the hall to see Michelle and Hannah with a bottle of water (8 oz). I said this was not there when I came in. Michelle's approach was not one of concern, it was deflection. When I told the front desk male about it. It was again met with out any concern. He did take a photo of my eye but said I'd need to take it up with Michelle (the one who did the treatment & is the other part owner). I also said he spoke to me when I came in (I was the only one there at the time), I said you saw this wasn't there before. I even showed a picture I took last night where it wasn't there. He said 'we can't go by that we'd have to go by the camera (he pointed to the live camera surveillance). I said ok, it would show it there too. Michelle comes out and I'm met with more ignoring of what happened. I said what can be done? Or is nothing done about something like this since we sign a waiver? She said she didn't do anything to cause that. I again said it was a pinch of my eyelid during the hot towel part. She proceeded to say "you didn't say anything at the time". I said, I wouldn't and normally don't. I also said I didn't expect this to be on my eyelid. I also said I talked to you, him, and Hannah right before going into the treatment room, this wasn't on my eyelid before. She said she didn't notice. She also said this hasn't happened before, this is the first time. I was met with a room of stares and no accountability or care or concern. It was a lot of gaslighting, ignoring, and unethical responses to a very visible injury to my eyelid. I was surprised (but not surprised) that the trainee said nothing either. The more I think about it, the treatment its very much done without anything on our faces so the aesthetician is looking at our faces and even using tools on our faces. It is and should be very clear (especially by her reaction/words after taking the towel off at the end-"is that a mole or mascara"), that this dark raised bruise/blood blister looking thing on my eye was NOT there before I laid on that table. It's also telling that when I got home to my boyfriend he said "oh my god what happened", and I told him everything. He also saw me right be3fore I left for my 11:30am appt which was 11:20am. I said I wanted my 2nd Groupon cancelled since I don't want to come back based on this experience (the gaslighting and ignoring of what clearly happened during the treatment - non intentional it seems). They said I'd need to contact Groupon which I did and they handled it for me. The male front desk person/part owner has a photo on his phone, I have one too and I sent it to Groupon immediately after getting in my car. Accountability (it's reasonable to expect this) is half of the issue for what seems to be an unintentional injury, the fact that didn't happen & I was gaslit, is the worst of all. This is flag #3.

    Photos
    Heads Up! Spa - Front

    Front

    Heads Up! Spa - This happened during the treatment. While I believe it's completely unintentional, the response to this was concerning.

    This happened during the treatment. While I believe it's completely unintentional, the response to this was concerning.

    Heads Up! Spa

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    Legacy Skin Bar - skincare - Updated July 2026

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