My mother has been an assisted living resident here for more than 6 years. She has really thrived…read moreas a result of the excellent care, from the Executive Director to the nursing, care and activities directors. The staff really make this place special. They truly care about the residents and obviously take pride in their work in this lovely setting. The activities are varied and interesting, as well. Highly recommend this Sunrise.

Our mom has acute dementia and is on the 3rd floor at Sunrise (the memory care unit). Her…read morecaregivers are fantastic. Kind, joying, loving...it is a wonderful environment for mom.

Knollwood is a dump,,,,we had our family member scheduled to be transferred from Sibley to…read moreKnollwood and was placed in a room that smelled of urine all over the bathroom floor and the walls were filthy dirty, the visitors chairs had embedded stains and small bugs everywhere. The entire bed, handles headboard, mattress had salvia embedded into the plastic We witnessed a patient in a wheelchair with bloody toes on both feet with a pair of dirty booties. He indicated that the nurse would not give him batteries for his hearing aid or stop the bleeding. Most importantly on the day of his arrival in order to receive care the social worker had our family to attest that Knollwood was his primary residence in order to receive payments from and to Medicare and Blue Cross. As of today it's been 5 months since leaving Knollwood continues to submit invoices for services to Medicare and Blue Cross Blue Shield and Knollwood continues to bill and is receiving payments. Knollwood presents itself as a prestigious rehabilitation facility but in fact patients that should be in memory care and acute long term care are put on the same floor as those who are short term rehabilitation care. How are they getting away with billing insurance companies and sending payments, both to a nonprofit and for profit company which all of Knollwood intake documents are specifically for Military Families Members While in Knollwood our family kept their outside doctors and upon leaving we were given a slip for his doctors to sign. We learned on the day we were leaving noticed that from our outside doctor evaluation reports were put on-transferred onto Knollwood treating doctors medical history and recorded as if Knollwood was the doctor treating our love one. As a caregiver having had to endure overwhelming pressure and with the staff of unqualified doctors and nurses, some that couldn't understand English did not give and correct dosages of medication and could not interpret the diagnosis therefore his medication prescribed was not given throughout the 21 days such that we received calls each morning to tell us that they were trying to kill him and because the three types of medications were to keep him alive. At the hands of Knollwood was something like a SYFI movie. The staffing communications were a joke and the conditions were horrific which caused a tremendous amount of anxiety.

The staff is kind. The residents are lively, witty, and fun! I worked here on an assignment as a…read morebartender and I had quite the time!

The Maple Heights facility on Georgia Avenue has become a horrible place for the elderly. It seems…read morethat all of the improvements the Executive Director made over the last 2 years has been wasted because of workers who have terrible attitudes, who don't want to be there, and are simply not doing their jobs. The level of care and maintenance has deteriorated significantly, especially among the most vulnerable residents on the dementia floor. These residents need the most care, yet this is the floor with the least amount of consistent quality care and maintenance. They are clearly understaffed, and this has made it difficult for even the best workers to deliver appropriate levels of care consistently. It seems as if this once sought-after facility set itself up for failure. Families and, sadly, the vulnerable residents are paying the price daily. At this time, I would not recommend this facility to anyone.

If I could give no stars, I would. 0/10 DO NOT recommend. This place is supposed to be a senior…read moreliving facility, but it appears to be a childcare facility as well. Lindy Turner and Janae Goodwin should never be in charge of this facility due to their poor management, unprofessional behavior, and lack of care for residents. Suhair Tabri, as the Executive Director, allows this behavior, and I don't know why. Such a shame.

My mother is in the Memory unit at Kensington Park. She's getting very good care, around the clock…read more She likes the food a lot - much more than what her in-home caregivers used to prepare. There are musical performances and other cultural and healthful activities. It's difficult for anyone to adjust to a new environment, and even more so for an elderly person with dementia. The Kensington Park staff do their best to welcome and acclimate new residents - which, with the added problem of Covid, is a challenge. They are kind and attentive, dealing with irritability and other behaviors with grace and patience. The management is very open to communication from family members and every issue is addressed. Visits from family members are easily scheduled. It's a good place.

The supervisor, Christine (I believe) is in the wrong line of work. I went to visit a lady I cared…read morefor for almost 2 years and was told evening visiting was canceled. This was a direct lie to my face. Subsequently, I spoke to my friends' daughter who told me "since her mother broke her arm, she was not participating in activities, and was too tired from too many visitors. The supervisor's recommendation was no visitors other than once a week from each daughter, as per my friend. My friend is 97 yeaars old. The elderly NEED verbal stimulation, not isolation. My friend, the elderly lady, does not like this place and has expressed it in no uncertain terms. My experience with ideas like this ends in the life of the elderly person in less than 8 weeks. My friend (the daughter) has placed her mother in a prison because caing for her mother is an inconvenience.

Life Matters is at my house right now and is supposed to provide 4 hours of aid. I have cameras in…read moremy home due to my grandmother's health issues. I have been watching this lady sit in my grandmother's chair and watching Mom on TV since 11:46. My grandmother does not watch TV during the day, and even text me to hide the remotes the next time the aid is supposed to be there. She also told me that the aid went upstairs to look around, even though my granny, her bed, her clothes, and bathroom are all on the first floor - this upset my granny so much that she has talked about it since it happened... such a cruel thing to do for an Alzheimer's patient... My grandmother even got out of her bed, let her dogs out, and got back in bed without the aid even moving. I sure hope Mom reruns are enjoyable because I will be complaining of the care to Inova and anyone else who recommends Life Matters. I have been calling Life Matters to cancel any further visits for more than 30 minutes with no answer. Update - I finally reached someone. I was told I wouldn't be charged for the day and they would offer a "free" day for the trouble. They called and told the lady to leave, which I watched happen remotely. I've never seen anyone move so fast in my life. I was told this isn't what is expected of aids, which I believe is true, but in my opinion, this woman was far too comfortable walking in and just sitting there watching TV to not do this regularly. Thankfully, I was able to see what was happening, and hopefully it won't happen to someone else.

Brittany Gonzalez was a God send - she really "knew" my mom -my mom trusted and loved her. I don't…read moreknow what we would've done without her - she knew which medications my mother was on and would always make sure she did not take too much or too little. My mom would have never figured it out on her own and all of us lived too far away to help. I can't say enough about Brittany and Lifematters!

Our experience with Visiting Angels has been great. They came in to help with my Father who was at…read morethe beginning stage of dementia. The caregivers that they sent in where very courteous and Dad likes them both a lot. The office staff was very helpful and answered any questions we had, any time they came up. Over all they made a very difficult situation so much easier. You can tell that they have a great deal of experience and are experts at what they do. They really care and that mattered more then anything to us. Thank you Visiting Angels for all of your help.

I worked with Visiting Angels as the contact person for an elderly relative. The organization has…read morebeen very responsive to our needs and changes in schedule. The aides are professional and caring. They have been a great help.

My mom moved here in 2021, and she has thrived in the community. Not only is her health stable,…read morebut she is so happy here and has made so many friends. Every time I visit she is enjoying an activity or meal, and I get timely updates on her health from the nursing staff. I am so glad she moved here, and I am looking forward to the many family and community events that are being planned this spring and summer.

There are at least three elevators. Sometimes a wait but not unexpected. Great selections for…read morethree meals a day. Entertaining programming and challenging exercise choices. Gym on site in basement. Patience is a virtue, i think you need some at any community where you dont have individual aide. I moved here as disabled adult. Great location and more diverse community than others.