My elderly father spent 10 days at this facility following a hospitalization for broken ribs…read more Prior to his transfer to the facility, he could walk short distances with a walker and was able to go to the restroom on his own without supervision. PT at the hospital also had him up and walking daily to support his strength and mobility. Upon intake, this facility immediately labeled my father a fall risk and he was not allowed to use the restroom on his own or to get up out of bed at all. He was forced to wear a diaper and soil himself and his bed because no one had time to help him to the restroom. When he asked a staff member to help him to the restroom, he heard a senior staff member tell her to "Just let them go in their diapers and change them. It takes too much time to help them to the bathroom." As for "rehab", my father received PT for 30 minutes on four of the 10 days he was there. When he started to experience drops in blood pressure when standing, PT simply quit working with him instead of working with him while he was seated or lying down. He spent the remaining six days lying in bed losing muscle mass. Appallingly, in 10 days he was not given a shower and he was never allowed to brush or floss his teeth. Proper topical medications were not applied to his skin, so it is now dry, peeling, and covered with plaques. Additionally, because my father has celiac disease and is allergic to wheat, he needs a gluten free diet. At this facility, that meant he was given two hard boiled eggs and a strip of bacon for both breakfast and lunch with a plain piece of chicken and mushy canned vegetables for dinner. He was given only room temperature water to drink. In 10 days, he lost 30 lbs from not being properly fed and not receiving PT. For the duration of his stay, I attempted to contact members of his "care" team - nurse, doctor, PT - multiple times daily. I never received return calls. The only staff member who communicated with me regularly was the unit manager, Esther, who is lovely human. Unfortunately, she is in the unfavorable position of trying to cover for everyone who is not doing their jobs well. Terri and Kevin, the CNAs, are also fantastic humans. Ironically, once I informed the facility that I was pulling him out due to poor care, every single member of his "care" team called me within an hour to discourage that decision. When I finally realized that my father was being horribly neglected and pulled him out of this facility on day 11 (against their "advice"), my father was so weak he was unable to stand up or walk on his own. He was dehydrated and malnourished, requiring IV fluids the same day I picked him up. The discharge paperwork I was provided contained multiple inaccuracies regarding his medical conditions and was riddled with misspellings. I was not provided with a referral for in-home PT, despite multiple requests, and my father never received the shower chair and rollator walker that were billed to his insurance. Surely, on some level, this must be considered fraudulent. Sadly, it is clear that this facility only wants to collect funds and not be bothered by the patients or deal with the families. I shudder to think what would have happened if we were not in the position to provide this care for him. Moreover; the fact that this facility was receiving funds from insurance and Medicare while failing to deliver treatment to my father is quite clearly insurance fraud. If you need to place a loved one in a rehab facility and you have the luxury of time, please do your research. While most facilities are facing understaffing, there are many that still provide excellent care. This facility is by far the worst that my father has been in and I do not recommend it to anyone. The name is misleading, as our overall experience has been one that does NOT inspire.

The Inspire Rehab facility is a sham and I feel very sorry for anyone who lives there…read more The staff is without a doubt the worst staff I have ever seen. They are rude, aggressive and dangerous. How do I know this? I live just next to this facility and I see these staff members. They take breaks and drink alcohol, smoke weed and probably partake in other sorts of illicit drugs. THEN THEY GO BACK TO WORK AND TAKE CARE OF THE RESIDENTS! They drop their trash on the ground including biologic hazardous trash! I have engaged Inspire management several times regarding these problems. Never once have I ever felt like management cared to hear what I have to say and never once did anything ever change. The interior of Inspire is dirty, old and unkempt. If you have any option at all, do not get sent to Inspire and do not let your friends or family get sent there.

Totally not good! Staff rude . If its not their position , they would walk right by a patient…read moreasking for help. leave them for hours on hours! My mom died there. They killed her. Never got to see daylight . Tied her up when she was itching because, they didn't want her to go to hospital. All the time it was a UTI. Please take your mom/dad elsewhere !

For rehabilitation and long term care this facility is excellent. It's more like a home away from…read morehome. The staff displays kindness and dedication at every level.

I sent a review on Monday or Tues. after my visit there on Monday, a short return on Tues. to get a…read moreknee brace for my fractured knee which I had declined when I left on Monday. I filled out a very,very appreciative and detailed review and 'posted' it (per the 'post' button on the form) but it evidently wasn't received there. Was it supposed to go straight to my Medstar or some other part of the organization? No matter what, my review was as to the quality care I received in every way - concern, attention, care of my injury, and all around wonderful treatment. Other than a computer glitch, which I doiubt since all I had to do was click the 'post' button, I don't know what happened to it.. I have sent reviews whenever I went to Urgent Care. They are the best of the best on every level. I am sorry you didn't receive my post because it was a bit more detailed, but my words recognized what I mention above. Again, with thanks to all at Medstar Urgent Care in Adams Morgan. Fondly, Jan Leslie More 12/18/25, 7:51 pm

My daughter went to this urgent care. First the wait time was nearly 3 hours in the morning…read more After getting to the doctor who ran her through multiple labs, she was promised a call by the and of the day with prescription and results. It's been ~6 hours since the visit, no call, no results. Logged into their site - no after visit summary, no treatment recommendation. The clinic has no pager, no voicemail to get a follow up from the doctor or staff after hours and only a typical message to call 911 in emergecy. Result: no diagnosis, no prescription, no visit summary, like she hasn't been there.

Andrea is fantastic. My wife came in for a facial peel and felt and looked wonderful after it was…read moredone. My wife has never let anyone do any work facials/Botox etc but was so happy with this treatment she is already making another appointment. Try her you'll love it.

Personal, focused and knowledgeable care. Very charismatic and caring nurse aesthetician.read more

Dr Pittman was excellent in treating the effects from my lumbar disc herniation and all the…read moremuscular issues it brought on. Highly recommend!

Best PTs in the DC area. I get free PT, but still pay to come here to keep climbing at my best…read more It's especially good if you need manual therapy or dry needling

I've been to Eric a couple times for a medical massage, and he's an absolute wizard at helping…read moreunlock areas of chronic pain due to injuries. He also is good with treating migraine patients. He really understands anatomy, and is passionate about people living their best, pain-free life. I was recommended to see him by a physical therapist, who also sees him. It's really helped me so much. For deep tissue, I recommend Sheena. She's trained in a variety of massage therapy modalities and can pinpoint and completely unlock any muscle tension. I walk out of there amazed at how the knots just melt away!

Overpriced for the service you get…read more They know what they're doing however there are better places

It was a cold Saturday morning in February and I was cutting it close to get to spin class. I…read moreparked and sprinted the two blocks to the studio and the frigid air hit my exposed calves below my 3/4 length workout pants like a brick. Didn't think anything about it until I felt a tug in my right calf within the first two minutes of spin class. I let it heal for several weeks but it never quite felt right. For months, I had a nagging tightness. Not pain, but lingering soreness. Stay with me here. I re-tore my ACL on my left knee a few years ago and opted not to have surgery again. For the most part, It's fine because I "retired" from the sport that caused the injury, but it's occasionally wobbly and my knee randomly pops out of place. So I decided to do what I should have done years ago and go to physical therapy to work on strengthening the muscles around the knee. Hope you're still with me, just trying to set the stage for why Rose Physical Therapy is amazing. I'd met the husband of the owner at a Yelp event and he mentioned that his wife has a physical therapy business. Looked up the business later and saw that it had solid positive reviews. Also saw their business cards at Pacers Running and the employee also had good feedback. I made an appointment at Rose and was assigned to Laura based on my symptoms and her specialties. The DuPont office is bright, clean and modern. It sounds weird to comment about the aesthetics, but it really contributes to the experience and my comfort level. Laura is amazing--she takes the time to listen to where I'm having issues, especially during our initial session. Highly recommend! While I thought only my knee needed work, I mentioned where I continued to have calf tightness and she took a look. She explained where the muscles around an injury can lock up and if not loosened up, stay tight even when the original strain heals. During sessions, she works on those tightened muscles with some kind of sculpting tool, does dry needling to release some of the knotted, triggered areas, and then we do a series of exercises to build up strength and stability. I need to be better about doing the exercises at home to help speed along my recovery, but from the office visits alone, my problem areas are improving and I'm so glad I finally made that first appointment to get started. If you've got a nagging issue that you've been putting off addressing, go to Rose and get yourself right!

Rose Physical Therapy is fantastic, my pt there was Kat De Lara and she is amazing! I had a…read moreherniated disc/sciatica and was completely immobilized; Kat totally got me back on my feet and as good as new in just a few months. I didn't think I'd be walking again and I am now able to do everything I was before. I was amazed; she is a miracle worker! Very attentive, very responsive, patient, kind. I have a terrible memory so Kat would give me detailed emails as to what to do for my weekly and daily exercises and stretches at home. Wonderful PT, wonderful place. Space has a good vibe, clean but not clinical, professional but warm, friendly and responsive staff, easy to get to by bus or metro. Above and beyond the treatment you will find at most physical therapy places (believe me I know from experience). Cannot recommend enough.

Poor patient/customer service! The phone tree system is a…read morefortress to get to a live person, and once you do speak to someone- they ask you the same thing as the automated system which is quite annoying if the system insists on gathering information before transferring to a representative. Additionally, it is like an act of congress to get a supervisor/manager of the billing department to call or email back. The consistent message was, "I can send a message to a manager to contact you, and you can expect a call with 24 - 48 hours." First call, 2/20/2026...still waiting to speak to a manager. . The same is true for the patient experience phone line- left message 2/20/2026, no follow up.

The Doctor I saw for my Arthritis needs to be more attentive and less bougie as if she doesn't…read morecare. What's the sense of becoming a Doctor when your Attitude is nasty??

My father lived at Sunrise of Arlington for the last 4 months of his life. I really wanted to give…read moreSunrise the highest marks because the front-line staff who do the daily caretaking of residents are very kind and compassionate, and I think they do a very difficult job about as well as could be expected. I was very touched by their kindness at times. An organization is only as strong as its weakest link, however, and given our experience with the director of medical care there, I cannot recommend Sunrise. The lack of compassion and even professionalism made the final weeks of my father's life and the experience of his death much harder for him and the family than it needed to be. At the time of our greatest distress, the medical director responded to our needs and concerns with callous indifference. When choosing Sunrise for dad, I was focused on daily living questions but it turns out, the medical director is by far the most important position there. I regret I didn't realize that when we were looking for a place for dad. At the toughest time in your life, you'll want people who will help you not make it harder.

I had a lot of anxiety about my 89 year old father moving into assisted living. My main concern…read morewas would anyone really care about him because he had dementia and wasn't easy to relate to anymore? I was so impressed by the kindness and quality of the staff, despite the low salaries. There is an angelic woman named Pierrette Kayombo, the activities coordinator in memory care. Any day I wanted to talk to my dad, I could just text her and she would arrange for me to talk to him on her ipad (he couldn't follow calls anymore). That was invaluable for me. She was always so warm and good-spirited--she just put all the residents in a good mood. I remember she was working on Christmas--not able to be with her own family--and was so positive--just a model of the Christmas spirit and put on a concert and other activities. There will always be frustrations with institutions, but I think this is a really good place.