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Maple Heights Senior Living

1.0 (2 reviews)
Open • Open 24 hours
Updated a few days ago

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2 years ago

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Knollwood - Salvia and dirt inside Bed plastic rails attached to the depth of bed

Knollwood

2.0(6 reviews)
2.0 mi•Chevy Chase

Knollwood is a dump,,,,we had our family member scheduled to be transferred from Sibley to…read moreKnollwood and was placed in a room that smelled of urine all over the bathroom floor and the walls were filthy dirty, the visitors chairs had embedded stains and small bugs everywhere. The entire bed, handles headboard, mattress had salvia embedded into the plastic We witnessed a patient in a wheelchair with bloody toes on both feet with a pair of dirty booties. He indicated that the nurse would not give him batteries for his hearing aid or stop the bleeding. Most importantly on the day of his arrival in order to receive care the social worker had our family to attest that Knollwood was his primary residence in order to receive payments from and to Medicare and Blue Cross. As of today it's been 5 months since leaving Knollwood continues to submit invoices for services to Medicare and Blue Cross Blue Shield and Knollwood continues to bill and is receiving payments. Knollwood presents itself as a prestigious rehabilitation facility but in fact patients that should be in memory care and acute long term care are put on the same floor as those who are short term rehabilitation care. How are they getting away with billing insurance companies and sending payments, both to a nonprofit and for profit company which all of Knollwood intake documents are specifically for Military Families Members While in Knollwood our family kept their outside doctors and upon leaving we were given a slip for his doctors to sign. We learned on the day we were leaving noticed that from our outside doctor evaluation reports were put on-transferred onto Knollwood treating doctors medical history and recorded as if Knollwood was the doctor treating our love one. As a caregiver having had to endure overwhelming pressure and with the staff of unqualified doctors and nurses, some that couldn't understand English did not give and correct dosages of medication and could not interpret the diagnosis therefore his medication prescribed was not given throughout the 21 days such that we received calls each morning to tell us that they were trying to kill him and because the three types of medications were to keep him alive. At the hands of Knollwood was something like a SYFI movie. The staffing communications were a joke and the conditions were horrific which caused a tremendous amount of anxiety.

The staff is kind. The residents are lively, witty, and fun! I worked here on an assignment as a…read morebartender and I had quite the time!

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Knollwood - Salvia and dirt beneath the plastic bed frame

Salvia and dirt beneath the plastic bed frame

Knollwood - Side rails shows Heavy Salvia and what appears to be mold deep into the actual bed

Side rails shows Heavy Salvia and what appears to be mold deep into the actual bed

Knollwood - Dirt and saliva inside of the patients bed

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Dirt and saliva inside of the patients bed

Jason Skipworth - RLAH properties - Residential Real Estate Sales & Rentals

Jason Skipworth - RLAH properties

5.0(32 reviews)
3.0 mi•Shaw, Downtown

I had the pleasure of working with Jason recently on a condo in Dupont Circle. I found hime to be…read morevery responsive, he quickly answered any questions. He was very knowleagble of the building and the neighborhood. Most of all he just had a great attitude.

We've entrusted Jason with our last two home searches and can't say enough great things about our…read moreexperience. The first time we worked with Jason was for a condo search in Washington, DC - as my wife and I were establishing our careers. He helped us find a true gem in the city that we loved and later oversaw the sale of the property when our lives took us to California. The condo sold before the first open house and at a great price! Years later, we've turned to Jason again to help us bring our family back to the East Coast and find a home to raise our young children in Maryland. We were initially nervous about conducting a housing search completely remote due to the pandemic, but we quickly felt at ease. Jason skillfully navigated us through the process. He was extremely proactive and responsive to our questions and took the time to understand what we were looking for - even when we weren't so sure ourselves! He patiently showed us a range of options, with many virtual tours, to help us understand what was out there to help focus our search. And when it came time to bid on a home, his knowledge about the market--and the pandemic's impact on housing--helped us make the winning offer. We're so excited to start this new chapter of our lives in a beautiful home that we are so proud of. We owe it to Jason and plan to work with him again for any new search. Though, it may be a while. We love our place! If you're looking for a real estate agent who will truly be a partner in the process, we highly recommend you contact Jason. We're glad we did!

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Jason Skipworth - RLAH properties

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Maple Heights Senior Living - assistedliving - Updated May 2026

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