Mom has Alzheimer's and I'm her primary caregiver; we live together. I've used 3 different agencies…read morewhen I needed additional help. My experience with the first two agencies was frankly terrible, and it drove me to put in a LOT of effort and time into finding individuals I could hire directly. But when my own knee surgery resulted in a short-term need, it seemed a good opportunity to try another agency. I'm so glad that I did! Assisting Hands is now part of my long-term strategy for making this care arrangement work as long as it possibly can. A geriatric care manager -- in a position to know about many different agencies -- recommended Assisting Hands to me. From the start it has been a significantly different and better experience than working with other agencies. They are large enough to truly have their act together, yet small enough to be incredibly personable and accessible. Their caring, responsiveness, flexibility and efficiency are truly fantastic. They get the big important things right: they ask smart questions and truly listen to your answers to try to find people ideally suited to your needs; they have a large pool of truly qualified people to draw from; they work really hard to have one caregiver cover as many of your requested shifts as possible even when it's a non-standard, changeable schedule; they don't pressure you for more hours than you need, nor pass you from one administrator to another every week; they don't artificially jack up prices when they hear desperation in your voice or shame and blame you when a caregiver doesn't fit your needs. They also get the secondary details right: they are always reachable, their response time is incredible, their nurse does an intake in the least obtrusive way possible and even then only when required by Maryland state law or the tasks involved, caregivers can login via an app that utilizes GPS for an efficient time card system, they can help with longterm care insurance reimbursement, and paying invoices is a snap online. I really couldn't ask for more. They get my highest recommendation...and my continued business!

Steve is awesome and his staff are so good at helping us manage our difficult elderly relative…read more Highly recommend.

We've had a really positive experience with Corewood Care. Their team has been responsive,…read moreprofessional, and genuinely kind from the start. The caregivers are dependable and attentive with my aunt, and it's clear they take the time to understand her routines and preferences. Communication has been easy, and we've felt confident in the care she's receiving. The team there has been supportive above and beyond.

You are on your own with the "engagement partner" to find substitutes, do all scheduling and get…read moreanswers to any questions or concerns about policies and even on your own when the partner gives their notice. When clients were transferred to Corewood from another provider there was no organized support offered and no significant changes to the disorganization and lack of follow up in sight. It became too difficult to reach anyone, to get clarity on procedures or figure out forms that weren't working, and then also finding billing errors and getting shifted around or given wrong information. I felt on my own and as if Corewood never saw these things as real problems. They had many reasons & explanations which I understood at the time, but I got tired of trying to accept struggling on my own to get simple things you would need and that you are paying for.

When Musa Bangura came into our lives my father had just been discharged from a rehabilitation…read morefacility and needed full time care for the first time in his life. He was 92 and resentful about his new frailty and the entire idea of a live-in caregiver. He cherished his freedom, living alone in the house my sister and I grew up in. I knew it had to be done, but I had not-great expectations about how they were going to get along, given how prickly my father was at the time. I've had excellent help from Capital City Nurses for both of my elderly in-laws, so I figured there was hope. Musa cared for my father for more than a year. He treated my father the way I would imagine he'd treat his own father - with love and respect and tenderness and humor. They formed a bond that I still don't fully understand. Musa loved my father, and I know for a fact that my father loved him. Over a year of steady decline, the one constant in our lives - the reason my sister and I could get up and go to work everyday - was the knowledge that our father was in excellent hands. My father needed hospice care for the last week of his life. It was clear that this was the end, and my sister and I were upset. Nobody is ready to lose their beloved father, not even children in their fifties. Again, Musa did everything he could not just for my dad but for us. He helped us understand what was happening. Most important for us, he made sure we had ample notice so we could be there with my father when he died. For the rest of my life I will be grateful for that. We were so upset, but Musa (who was also upset) tended to my father's body right up to the end and beyond, making sure that he was perfectly clean and cared for. As far as I can tell, Musa never stopped looking at my dad as a human being (not just a job) and acted accordingly. Frankly, it's difficult for me to believe that it's possible to hire someone like Musa at any price. But apparently it's true. Now that my father is gone, I assume Musa will be looking for a new client after some much-needed time off. Please let this letter serve as an introduction and recommendation. I think Musa himself would tell you that I am not always the easiest person to understand or get along with. I don't think I've really grasped that my dad is no longer with us after 93 years; he was a fighter. But he had a good death, and a good life, all the way through, thanks to Musa. Anyone who hires him as a caregiver will be very lucky indeed.

I highly recommend Capital City Nurses. My family used them during a time of need. The staff was…read morevery capable and the nurses they sent were excellent. Should we ever need this service again we will certainly call them.

The physical therapist, Mino, was extremely helpful in getting me up and walking (with devices) as…read moreI was recovering from a fall and pelvic fracture and as I was experiencing severe pain. He was professional, punctual, caring, and encouraging throughout my three- week home PT program. I was grateful for his care and help.

Thank you Tom, Anne-Marie, Theresa, Mike, and Gema... so appreciated and valuable to us. highly…read morerecommended. Lisa

Highly recommend this service. Compassionate, dependable and very trustworthy. They answer your…read morecall/ text promptly and treat your family member like one of their own.

The CNA has been very patient with our difficult family member, and arrives on time. She tries to…read moreengage. We are grateful!

Absolutely phenomenal! Dr. Kinney is INCREDIBLE; very knowledgeable, patient, caring, and genuinely…read morecommitted to providing comprehensive care. His bedside manner is also impeccable; other physicians could learn from him. He goes above-and-beyond expectations to provide individualized care to his patients. Hands-down, one of the most consummate medical professionals we've encountered ever; truly sets and raises the bar. If you are seeking exceptional care from a kind-hearted and genuine physician, look no further!

I am from the Bay Area and last week attended our daughter's graduation from American University…read moreand was in DC to help her get set up in her first apartment. Unfortunately I developed an ear infection and bronchitis and fortunately I found Dr. Kinney and Metro Direct Care Medical. I was feeling too sick to try to sit in an ER and the house call from him saved the day and the entire trip. He took a careful medical history, and spent the time to listen as well as inform us of the diagnosis and the options. He prescribed the ear drops and medication that ensured I felt better within a few hours so that I was able to be present for our daughter and heal. He also helped us come up with the right decision not to fly until a few days later than planned to help heal the ear and bronchitis. I wish there was a doctor like him in the Bay Area!

I had a great experience with Dr. Gilbert! He was professional, knowledgeable, and truly caring. He…read morelistened to my concerns and explained everything clearly, which made me feel comfortable and confident in my treatment. The staff was also friendly and efficient. I'm very grateful for the care I received and highly recommend Dr. Gilbert for orthopedic care!

I had an occasion to employ SmithLife Homecare recently. They provided excellent service and…read morecompassionate care up until the time of passing for my family member. I highly recommend them for their services, price point and personal compassion.

I continue to be blessed by the service provided for my mother which began on 3/12/2024. And I wish…read moreto recognize the excellent service provided by the team listed below whose base of operations is 5225 Wisconsin Avenue NW, DC. Know that if I could give each one a 10 out 10 stars I would. Their knowledge, kindness, patience and constant support has made our lives are so much better. The team members are as follows: Nurse Ms. Prisca-RN MSN Nurse Ms. Addie-RN Nurse Ms. Jen-RN Social Worker Ms. Ricshara Volunteer Ms. Danielle

If I could give a negative review I would do that. Horrendous! I am a retired oncology nurse and…read morehad I not been in the home, the pt. and family would have had no direction and they would have suffered more than they did. No proper admissions, had to beg - then threaten - to get a nurse to come to home, medication errors, pt. was on hospice for a week and no supplies delivered, promises of nurse visits - medications - supplies and when I would call to see where things were was told nothing was ordered. Was also told once that patient was not in system when I called! The only saving grace was nurse David Frione, who was a triage nurse that came on day 5.