Mom has Alzheimer's and I'm her primary caregiver; we live together. I've used 3 different agencies when I needed additional help. My experience with the first two agencies was frankly terrible, and it drove me to put in a LOT of effort and time into finding individuals I could hire directly. But when my own knee surgery resulted in a short-term need, it seemed a good opportunity to try another agency. I'm so glad that I did! Assisting Hands is now part of my long-term strategy for making this care arrangement work as long as it possibly can. A geriatric care manager -- in a position to know about many different agencies -- recommended Assisting Hands to me. From the start it has been a significantly different and better experience than working with other agencies. They are large enough to truly have their act together, yet small enough to be incredibly personable and accessible. Their caring, responsiveness, flexibility and efficiency are truly fantastic. They get the big important things right: they ask smart questions and truly listen to your answers to try to find people ideally suited to your needs; they have a large pool of truly qualified people to draw from; they work really hard to have one caregiver cover as many of your requested shifts as possible even when it's a non-standard, changeable schedule; they don't pressure you for more hours than you need, nor pass you from one administrator to another every week; they don't artificially jack up prices when they hear desperation in your voice or shame and blame you when a caregiver doesn't fit your needs. They also get the secondary details right: they are always reachable, their response time is incredible, their nurse does an intake in the least obtrusive way possible and even then only when required by Maryland state law or the tasks involved, caregivers can login via an app that utilizes GPS for an efficient time card system, they can help with longterm care insurance reimbursement, and paying invoices is a snap online. I really couldn't ask for more. They get my highest recommendation...and my continued business! read more

Steve is awesome and his staff are so good at helping us manage our difficult elderly relative. Highly recommend.

They are the best! I called at 9pm and had someone scheduled for 12 hours later. Super responsive and able to meet the needs of elder care in a really helpful and supportive way. So grateful for the great service and support! read more

Steve from Assisting Hands is one of the more helpful individuals we have encountered in over 5 years of dealing with advanced cancer care for a family member. It was our first time looking for in-home services, and he took the time -- on a Saturday morning -- to share his extensive knowledge about what we need and what kinds of services are available. In a difficult time, he provided much-needed assistance - we cannot thank him enough - and will not hesitate to call Assisting Hands when we need help in the future. read more

Our experience was wonderful, from intake on. Anne was my mother's primary caregiver, and I can't recommend her enough to the next family lucky enough to hire her. She provided daily assistance to my mom, who has dementia, helping with her personal care (showering, fixing meals) and kind companionship. Under her care, my mom actually started improving her balance and her confidence while walking and on the stairs; she helped ease mom's anxiety when she was sundowning. When we went away for a much needed vacation, the agency made the whole process seamless, and Anne and Jessica did live-in care for mom. I was completely at ease knowing mom was in good hands. read more

I had back surgery and needed short term assistance. I am not sure how they could afford to do this but they provided a nursing assistant and meetings with a healthcare manager and a nurse who also supervised everything. When I had some serious pain medication issues I had a hard time getting through to the surgeon's staff or my GP's office. But Leyla from Assisting Hands was available immediately to provide guidance. The way hospitals push you out of the hospital so quickly and with busy medical staff, Assisting Hands really came through for me. read more

I had surgery on my shoulder and couldn't for many weeks do much, no pushing a shopping cart, cutting, chopping etc. Assisting hands of Potomac after a very thorough visit, many questions asked matched me with a great aid that came over a couple times to assist me during my time of need. Very sweet, happy, respectful young lady who made my life very easy and during this very frustrating period for me, much better to deal with. I would totally recommend their services and this great company. Payment was simple and smooth. Thank you! Reliable, honest, and very professional services! read more

When you need to find care for a loved one it can be overwhelming. The staff at Assisting Hands was a godsend! Their compassion and thorough care plan gave me immediate relief! The Aides that have helped us have been top notch! Thank you, Assisting Hands. I would recommend you and your services to anyone in need! read more

This service has been a God send to me with my 90 year old dad living with me temporarily. The office staff, management and our aide were all top notch. The staff were always available to help with scheduling changes or billing questions. Excellent customer service. Our aide in the home was sharp, professional, did all I asked and more. Zero concerns and I am a tough customer! read more

We needed an aide quickly for my elderly mother. Everyone was wonderful about making it happen quickly and efficiently. The aide that is working with my mom could not be more caring and wonderful. I would and already have highly recommended AHP. read more

A heartfelt thank you to Assisting Hands for placing an outstanding caregiver for my sister who came to visit for a month. On short notice, they listened to my concerns about her needs related to dementia and sent Vida, a warm, talkative companion who took my sister on walks, had great chats and even did some grocery shopping together so I could continue to focus on my work. Assisting Hands came to my rescue in a big way! read more

Assisting Hands of Potomac took care of a family member for a number of months in 2017 and only stopped when that person went to the hospital and then could no longer live at home. It was a very good situation. We had 24 care. If there was every a question or issue, it was answered or resolved immediately. I highly recommend Assisting Hands Home Care of Potomac to anyone who needs in home care. read more

My mother got sick and I was pretty confused and depressed about what to do next. Assisting Hands has been great about helping us figure out what kind of help she needs and providing high quality help. My mother likes some of her aides better than others, but she doesn't dislike any of them. They are all gracious, polite and kind. Yesterday my mother got unexpected news from her M.D. that she needed to go on an antibiotic and her lovely aide ("Etsy") was on the case and helped her to take care of everything. I feel like their help has been invaluable for my mother (and saved me from going completely nuts). read more

Last April, Assisting Hands of Potomac sent Anthony (and Joshua on the weekends), to assist with the care of my 89 year old father. When they arrived, the entire household spirit changed. They brought a sensitivity and maturity we had not seen with other caregivers. They knew that my dad was trying to hold on to his dignity and independence and they went to great lengths to help him do just that. I would like to thank Assisting Hands of Potomac for the care and compassion they provided to my father. The caregivers were not only professional and knowledgeable, but just as important, their friendship and companionship helped my father in so many ways. Assisting Hands of Potomac is extremely flexible. With as little as one hour's notice, they would send someone to house no matter what. We researched many organizations before settling on Assisting Hands. Their price is super reasonable and you pay as you go. The others required a deposit and the contracts seemed a little extreme. When my father passed away in January, we were truly touched when the owner (Steve Lorberbaum) and Dad's caretakers came to his funeral. I cannot say enough about Assisting Hands of Potomac. read more