Very responsive to clients request about caretakers' modification of hours to accommodate…read moredifferent schedule. Promptly find replacement when caretakers cannot fulfill requested time Diligently follow up when introducing new caretakers

This company is a caregiver. It's providing care to my mom and my sister. The staff (Jenny) is…read moreoutstanding to assist with any problems clock in and out at any time. I am very happy with the company.

The Thrive staff really go out of their way to do the best job they can for families. I highly…read morerecommend them!!

Previously we have had other caregiver services help with my Mom 24 hours a day for weeks when we…read morelet them know that we would not need their services the next week all of the sudden they could not find people to cover shifts anymore. Thrive At Home's Administrative staff and caregivers did an excellent job caring for my Mom when she had her second stroke. The care was much better coordinated the caregivers were more engaging with my Mom and they followed all the way through thoughtfully caring for her back to health.

Arya was wonderful to us and our family. We needed to have support quickly when our loved needed…read moresupport. Arya was fully booked for a last min, but we received a call, a few hours later and they were able to mobilize. Attentive, Compassionate, and supportive, I cant say how grateful we are for the companions.

From the owner: Founded in 2019, Arya Home Healthcare LLC delivers reliable senior home care services with…read moreexperienced and supportive caregivers who feel like family. We offer long-term care, including personal and respite care, home health, and private duty nursing for clients with diverse medical needs. Our belief in the comforting environment of a client's home ensures peace of mind for families. By focusing on companionship and specialized nursing, we aim to build trust with caregivers, family members, and clients. Our home care services prioritize the well-being and comfort of those we serve, making us a trusted partner in healthcare.

This is a great professional service provider that, in addition to excellent services, also…read moredelivers care with tenderness and compassion--as if from a member of your own close family. The services for my mother and me began when I picked up their pamphlet at the OrthoVirginia reception area in Fairfax, Virginia. I called, and immediately a very friendly, soft-spoken young lady answered the phone. Her name was Katrina Qassab, and she was incredibly helpful. She said she would contact the doctor's office and gather all the necessary paperwork. Let me tell you, that initial phone call saved us a great deal of time. Katrina made all the arrangements with the prescribing physician for my mother's care, and within a week we received a call that a physical therapist would be coming for an assessment. From that day until now, these providers have been like angels helping my mother. Following the physical therapy assessment, we were scheduled with Ms. Annadea Corino Pagsuyuin (Ms. Dea), the physical therapist. It has been such a blessing to see Ms. Dea, as my mother lovingly calls her. She is like a ray of sunshine when she comes to visit--filling my mother's day with exercises and walking. As a result, my mother is much more mobile. This level of home-based care is exactly what she needs, and we are determined to avoid placing her in a nursing home for as long as possible. After physical therapy, we were scheduled for a nurse's assessment, followed by a social worker's visit. A very kind nurse, Ms. Trisha, came to our home. It felt like being visited by a close family member. She listened carefully, took notes, and conducted her professional assessment with genuine warmth and care. She spent a lot of time with us, trying to determine what my mother would need to be comfortable at home--whether walkers, a commode, or a hospital bed. Before leaving, she told us the next step would be a social worker's visit. To add a personal touch, she hugged both my mother and me, then left her card and personal cell phone number so we could call her if we needed anything. The next assessment was with Ms. Francesca, the social worker, who was equally supportive and professional. She went far beyond the call of duty. She made sure we had power of attorney in place, came to our house, sat with my mother and me in the kitchen, and got to work. She made numerous calls to Fairfax County agencies to find available resources to help us and support my mother. Let me tell you--she saved me countless hours of research, phone calls, and even legal fees as she helped us navigate the maze of Medicare paperwork, senior law, and care regulations. I have never encountered anyone quite like Katrina, Ms. Trisha the nurse, Ms. Francesca the social worker, Ms. Dea the physical therapist, and Ms. Liana the medical director in their level of care, warmth, and support. I highly recommend them for your loved one's home-based care. This is an amazing team of caring, compassionate professionals who will truly go to bat for you.

From the owner: At East Coast Valley Home Health, we understand that choosing a home health care provider can be a…read moredifficult decision. That's why we are committed to providing the highest level of care and support to our clients and their families. Our team of skilled and compassionate caregivers is dedicated to improving the quality of life for our patients, while also providing peace of mind to their loved ones

The caregivers were fine, considering the state my parents were in, and the only reason they're not…read moregetting 1 star. The company itself was very unorganized. I had to call multiple times to talk to someone, and even then, got her voicemail more than I actually talked to her. They also changed the daily rate, based on memory. I told them it was $100 less than what they had said, and she said "Mmmmmm no...." When one caregiver left, there was no follow-up, no bringing in someone else to replace her. Just. Silence.

Nurture Care is a wonderful in home nursing company. The company offers many options for caring for…read morethe elderly. The administration is wonderful to deal with. The nurses that come to the house are experienced and knowledgeable. We've had the same nurse for a couple years.

Homewatch was the perfect place to get the help I needed for my father. I needed help taking care…read moreof my father for a month while he was living with me. I can't tell you how much we loved the help we received. My father has Parkinson's and his mobility is limited. The care giver, whose name is Paulina, was amazing! She came before her scheduled time on each visit and developed such a great relationship with my father. She bathed him, took him for walks, ironed his clothes, made his bed, arranged for his food and had great conversation with him. She was an Angel and having someone like her to care for my father was something I will never forget. Everyone at Homewatch from Tim the owner to all the staff were so kind and understanding and worked with me on any schedule changes or additional needs. I hope to employ their services when my father visits next!

My mother passed tragically in July of Glioblastoma, her illness was a rollercoaster. I am still…read morein contact with the caregivers from Homewatch who were amazing and empathetic people. Again, I highly recommend this company to you.

I have put this off for a while, waiting for the white hot anger to pass before writing this…read morereview. I did not have time to research hospice choices, so I took a recommendation from the facility where the family member was living. They took a long time (more than 2 days) to coordinate with the hospital for release back to the facility. By the time the coordination was done, it was very late in the date (after dinner) when the family member was finally settled back into the facility. We spent over an hour filling out forms with 2 people (a nurse and the case manager). This information was then input into their system and all of the information was mangled. Half of one person's phone number was mixed with someone else's phone number. The address for the facility was typed in with the wrong city, other information was missing. After we were done filling out forms, they nurse called the pharmacy to order medications. At one point while on the phone she asked me if it was okay to order liquid morphine. Why are you asking me? You're the nurse and you're doing the ordering, what do I know? They were supposed to order supplies. They use Amazon. I have ordered supplies to be delivered to that facility for 3 years. It does not take Amazon 3 days to get products there. The person who met with us that first night indicated that they had some supplies in their car. When I reminded them about that, they were hesitant to get them because they didn't want to have to walk back into the facility, so we sent someone out to their car to get them. They could never give us a schedule, a window of time, a day when they would come by to check on the family member. It was always, "we're in the area all the time," "they don't have a set schedule," "they will come every other day or every third day but more often when it gets closer to the end." It was unfortunately a holiday week at the end. Before the holiday I was told they would now be coming out every day. Except they didn't come out every day. They didn't come the day they called to tell me they would come out every day, or the next day which was the holiday or the third day. At 3pm I arrived at the facility to check on things and was told it was the end and called the phone number. They said they would call the nurse. 30 minutes later the facility called the hospice and were told the nurse was on the way. 30 minutes later the director of the facility called and was told the nurse was on the way. 2 hours later the nurse finally showed up. She had never done a pronouncement before, so on her phone, ON SPEAKER, we all had to hear the instructions as they were giving them to her. I ended up calling the funeral home myself. Even though they had this information from the intake, nobody could seem to find the information in their system. I will stop here. Do not use this company.

They came and saw me when my dad was very sick in the hospital to solicit their services. I…read moreresearched hospice for a long time because I knew he was gravely ill. I knew what services hospice should be providing. My dad did not last very long; maybe two weeks. I received one phone call after a nurse visitation on how he was doing. I saw him every single day. I knew he was gravely ill and yet hospice never called me and told me or my family; Come see him, he will not last the night or provide my family and I status updates after they came to do wellness checks on him. I was not called by hospice the morning he passed. I was called only by the skilled nursing facility where he was staying. And after three weeks since he's passed, they finally called to offer bereavement support. Too late. I had to find it elsewhere. You learned that when you have a loved one dying that death is a business. It's sad, but it's true. Compassion in finding people that truly care and look at your loved one as a human being is harder than you think.

I would not recommend this agency. We found that many of their caregivers were not professional…read moreand often spent most of their time on their phones. My Mother didn't require a great deal of assistance but she certainly deserved a caregiver who was engaging. All of the nighttime care that they provided slept the entire time, every night. I know this because we had cameras set up which we notified the agency of. We had a few caregivers who were lovely, but often time we had to ask for substitutions. When my Mother passed they didn't even have the decency to reach out to us. Even when I text one of my contacts with The Key to notify them of this I still never heard a single word. It is clear that they are a business and care more about making money then the care they provide. Very disappointed.

I have used several firms over the years to provide nursing aide and companionship to my…read morequadriplegic wife over the years. None of them have provided the high-quality services that Home Care Assistance of Fairfax has done. Their aides have been perfectly-matched to the physical and emotional needs of my wife. Their aides arrive timely, are very conscientious while here, and leave with warm assurances to my wife. There is no question of when the aide arrives or departs as the aide must "clock-in" and "clock-out" using the homephone of the patient. Billing is weekly and in any form the client choses-electronically of paper check. I recommend this firm without hesitation

Avoid this hospice at all cost! Absolutely chaos environment, lack of management skills, lack of…read moreknowledge, unsupportive, unreliable. Does not pay as expecting work from employee, Staff resign all the time after short period of time. Not loyal managements from top to bottom. As you can see how to respond to families' complain in this site, even that is ridiculous. No patients, no families, no employees are happy with this disaster place.

Update: (I was contacted by the general manager, Beverly, after she was made aware of my situation…read moreand promptly made it right. There was a misunderstanding in regards to who was responsible for the ambulance service and it was not made clear to me at the time hospice was started. She sounded very sincere and assured me that all of my concerns would be brought up with staff and training would be done to reduce the chances of mistakes like this from happening again. She did NOT ask for my review to be changed; but I feel that it needs to be updated to include the entire interaction so far. I appreciate her prompt handling of the situation and went beyond what her company was contracted to do to try and make amends for this unfortunate situation.) Original post: Used this service for my terminally ill brother. The hospice nurse that came for the 4 days he was in hospice were caring and kind for the most part; but the nurse who recorded his time of death was TERRIBLE - especially at a time like that. Now, their records are WRONG so they say I am responsible for the ambulance that transported my brother from the hospital to my home. The ambulance that they coordinated with the hospital. They said that he was not in hospice at the time he was transported. Hospital would not discharge him until he was in hospice and the equipment was delivered to my house. Vitas ordered the medical equipment (bed, oxygen, bedside commode, medications) BEFORE he left the hospital and it was all there. How can he not be in hospice if all the equipment THEY ordered was delivered to my house hours before he was transported by ambulance? I would avoid this hospice provider. I certainly regret it now - for several reasons!!!