Very responsive to clients request about caretakers' modification of hours to accommodate…read moredifferent schedule. Promptly find replacement when caretakers cannot fulfill requested time Diligently follow up when introducing new caretakers

This company is a caregiver. It's providing care to my mom and my sister. The staff (Jenny) is…read moreoutstanding to assist with any problems clock in and out at any time. I am very happy with the company.

I am enormously grateful for this company. My mother in law very suddenly needed 24/7 caregivers…read moreand we were in a panic trying to find a company to meet her needs. Luckily we chose to use BrightStar. The owners are outstanding. They were calm and understanding in what was a very stressful situation. Even on a Friday night they were available and they were able to quickly schedule caregivers around the clock. All of the caregivers have been competent and compassionate. Our minds are at ease knowing my MIL is being taken care of so well. I 100% would recommend this to anyone that is looking for care for themselves or their loved ones.

I would give one star based on my bad experiences; however, I also had a few aides that are decent,…read moreso I feel 2 stars is fair. Some examples of my experiences with them in the 8 days that we used them: We called the nurse there and was advised to take my husband to ER on a Sunday night. She advised us to cancel out aide the next day because my husband might be admitted. It turned out that the ER visit was not necessary so we returned home around 4:30am. I called their 24-hour hotline and was told by Patrick that he would contact the scheduler at 7:30am to see if we can get our aide back. When I finally got up in the morning after an exhausting night, I called back and found that Patrick didn't contact the scheduler at all. He only did it after I called and told me that the earliest time that an aide could come was 2:30pm. My husband's diaper/sheet was saturated with urine in the morning and I am not strong enough to change him. I had to call another agency to get help. They sent someone over in 40-minutes and helped me clean up my husband. That was an extremely unpleasant and stressful experience. We talked to Brightstar and one of the aides, hoping to have her sign up for more shifts with us. They insisted that it can't be done, but the aide was puzzled because she clearly had the availability. One aide was sleeping on the job, another one had many issues and I told them that I'd rather take care of my husband myself if she was the only one available. I emailed a few people at Brightstar (including the scheduler) about changing the hours from 12-hour per day to two 4-hour shifts. A few days later, I got the new schedule, it still showed 12-hour per day. They claimed that it's hard to get the same aides for the fixed shifts because they all work for different agencies. We had a revolving door of caregivers the first week. The new agency found fixed aides for us in less than 2 days and promised that they'll be the same for the remainder of the time that we still use them (unless any of them are sick or have emergencies - which is reasonable). It CAN be done! My husband (who is in hospice) is very happy with the new aides and I am relieved that I no longer have the headaches dealing with the issues associated with Brightstar.

My husband and I recently had a family member who required immediate care. We called Elder Options…read moreSenior Care late on a Friday night expecting to just leave a voicemail. Instead, we were put in direct contact with the owner Josie that night. She could not have been more supportive and compassionate with us when we explained what we needed. She immediately sprang into action and came up with a care plan for us that enabled us to keep our family member at home. The quality of care that was provided was top notch and I cannot recommend it enough. I gave them 5 stars, as the top rating on this site but I would gladly give them 10. If you want to get top notch quality care for your loved one, please contact Josie and be assured that you are getting them the best care available.

I was put in touch with Josie by a social worker in a nursing home in Woodbridge Va. with regards…read moreas to caring for my mother. I can't express enough the overall care and compassion Josie had for my mother and I when we met. She was so incredibly helpful in getting everything set up for mom's home care. Her amazing staff of nurses are absolute angels in my opinion. They were so kind and gentle in caring for my mother, Especially Sally. Josie was so easy to reach and when I had a last minute change in nursing needs for mom, She and her staff made it happen seamlessly and immediately. If you ever find yourself in need for in home care, and if I ever require it again, Josie will definitely be my absolute first call. I believe there are some people in this world that are the best at what they do and Josie and her staff are exactly that!

The caregivers were fine, considering the state my parents were in, and the only reason they're not…read moregetting 1 star. The company itself was very unorganized. I had to call multiple times to talk to someone, and even then, got her voicemail more than I actually talked to her. They also changed the daily rate, based on memory. I told them it was $100 less than what they had said, and she said "Mmmmmm no...." When one caregiver left, there was no follow-up, no bringing in someone else to replace her. Just. Silence.

Nurture Care is a wonderful in home nursing company. The company offers many options for caring for…read morethe elderly. The administration is wonderful to deal with. The nurses that come to the house are experienced and knowledgeable. We've had the same nurse for a couple years.

Complete disaster. The nurse who did the initial assessment warned us that they were having…read moretrouble finding staff, and it went downhill from there. The first caregiver they sent had no idea what she was doing. The second one who came the following week stayed for less than an hour, then announced she was leaving and simply drove away. The management was not apologetic.

These guys are great! From my first contact, they were professional, kind, thoughtful, and…read moreefficient. My driver, Shazia, was the absolute best! I'm pretty particular, and she accommodated all of my requests. I wouldn't hesitate to use them, again. Thank you guys so much!

They were prompt, responsive, and helpful--and also compassionate and respectful. I enjoyed having…read moreNina come by and really appreciated her assistance!

From the owner: At Homewatch CareGivers of Fairfax, we're more than a home care agency--we're a trusted lifeline…read morefor families across Alexandria, Annandale, Arlington, Fairfax, Fairfax Station, Falls Church, McLean, Oakton, Springfield, and Vienna. Every day, our dedicated caregivers show up with heart, purpose, and expertise--delivering exceptional 24-hour personal/elder care, post-surgical support, end-of-life care, dementia care, and companionship. Backed by ongoing training and best-in-class resources, we empower our clients to live safely and independently in the comfort of home. When your loved one needs care, we bring compassion, reliability, and peace of mind right to your doorstep

We've been through different home healthcare providers/agencies, so I can compare and, with…read moreconfidence, say that Grace Home Healthcare (Grace HHC) is a great company that's dedicated to connecting patients and family with professional personal care aids (PCA). On occasions when we need a new or temporary PCAs, Grace HHC went extra miles to find and provide us with people who meet my mother's and our family's needs and values. This is a critical element for good healthcare providers. My mother's been with Grace HHC since its opening. Prior to her connection with the company, she has developed Alzheimer's disease and other symptoms, which many people develop as we age. Grace HHC has been finding good senior daycares, worked with her insurance company to provide the right service and hours, and various things to help improve my mom's conditions and provide all her needs, including medical and personal hygiene products. Very pleasant staff at Grace HHC works closely with the family, communicating on a daily bases, as needed. They can do that because Grace HHC is well-staffed with professional nurses and administrators that care about their patients/clients. I highly recommend Grace HHC for anyone and everyone that need special care.

Grace Home Health care provides excellent services. Every time a PCA comes to evaluate and provide…read moretheir services, they are responsible to check all of my mother's vitals, and ensures my mother makes it to her regular doctor checkups. They also provide great cleaning and meals. I would highly recommend Grace Home Health care.

In preparation for my surgery on June 24, 2025, I called Home Instead in Annandale (first company…read moreon my list) and spoke with Ms. Pamela Phillips. Ms. Phillips provided me with thorough and helpful information regarding the company and the home care I would need following my surgery. On the same day, she followed up with an email and attached documents. A couple of days later, she even came to my house to hand-deliver the documents in person. Following our telephone conversation, I was very impressed with Ms. Phillips professionalism and dedication and felt reassured that Home Instead would meet my home care needs and didn't look any further. I was right. The Home Instead dedicated staff provided me excellent home care and drove me to the doctor's office as needed. In addition, they kept a diary on my care and needs. Their assistance was vital to my smooth recovery. I recommend Home Instead very highly.

If you are looking for home care, especially for a loved one suffering from dementia, I would…read morestrongly recommend starting with Home Instead. Pamela Phillips was a wealth of knowledge, support, and dedication when we were looking for assistance. I ended up speaking with a total of 4 potential providers in the Northern Virginia area and am so glad that we went with Home Instead. Pamela provided insight into what to expect from a caregiver, empathy for the challenges my family was facing, as well as recommendations for other facilities/options solely based on our family's best interest. The level of personal involvement and investment from Pamela was top-notch.

5 Stars - Exceptional Care and Compassion…read more We've been with Mint Home Care for over a year now, and they have been absolutely amazing in providing care for both my mom and dad at different times. From day one, their caregivers, staff, and administrative team have felt like family. They've been accommodating, flexible, and incredibly supportive--especially during what can be such a stressful time when you're trying to care for your loved ones. What stood out most to us is how deeply they care. The team often went above and beyond, even visiting my parents at home or in rehab facilities just to check in on them. It's rare to find an organization that combines professionalism with genuine compassion, but Mint does exactly that. We would absolutely recommend them to anyone who is looking for care for a loved one. We trust them 100% and truly feel they've become an essential and cherished part of our family.

We've had a great experience working with Mint. I urgently needed help for my mother (in her 80's)…read moreafter an unexpected hospitalization last year. Mint came through and allowed me to have piece of mind when away at work. Over a year later we continue with their services even though my mother is much better. The caregivers were well-vetted and excellent, providing supervision, meal prep, household chores and companionship. Mint was also very patient and flexible with my ever changing schedule needs. Most importantly, the leadership is wholeheartedly focused on quality care and client experience. I highly recommend them.