I recently needed a simple removal of my old two bowl undermount & faucet sink and install a new…read moresingle bowl top mount & faucet kitchen sink that I bought from Costco. I was referred to this company from my plumber since it was a 2-service job. The only problem I had was my new kitchen sink was much bigger, so my granite countertop needed to be custom cut, which was not their scope of work, but with great customer service and management (Michael) was willing to help with me with my project. Overall, I was satisfied with the actual work done and price, my new kitchen sink and faucet looks great. They didn't have much room for error and required precision technique. Part 2, the Plumber was able to reconnect and install new plumbing and disposal.

2 differently quoted prices within 30 days of one another for the same products…read more Service employees were good but product cutting of Quartz was inconsistent in design under cabinets, backsplash. Dates and times specified meant little. Installation of initial product was cancelled 3 days prior to supposed install. Lots of apologies by management for dropping the availability and installation dates but saw little change in behavior. I am a handyman and provided my own tear out, plumbing and electrical. It was a $15k install and we love the material and 1 of the installers. They will have no further contact with me nor I with them. They can call you "Boss" or "Sir" , be polite and cordial in person but disrespect your calendar and timing. Installation may not be completed as your salesperson explains, especially if it is their owner/manager. Beware of their contract requiring full payment well prior to having the material or hardened dates on hand. They may not have installers readily available even though they say they do. I had a good experience with this company 20 years ago.

Finally pulled the trigger on a quartz countertop replacement after living with the old, tiled…read morecountertop for 21 years. Got several bids but decided to go with Unikraft at their new location, although they were not the lowest bid. The installation happened a week after I removed the existing countertop and paid the 50% payment. Gerado, the installer, was a very nice man, and he worked very hard. I'm pleased with the final product. Strongly recommend and ask for Gerado.

From the owner: We are a local cabinet & countertop store located in Lakewood. We offer a full range of products…read moreincluding kitchen & bath cabinets, countertops, hardware, sinks and faucets for PNW areas. We provide 3D design, cabinet customization, delivery and installation. Our customers can enjoy one-stop service from us to remodel their house.

Wrote these cats a detailed email. Included a photo of my fingernail sized chip that needed repair…read more Nice conversation on the phone with one of their people. Took their scheduling request with no questions and it was all good. $141. A week later, these chuckleheads claim they need to re-calculate - and pretend they've never heard of me before even though I'm in their book. Now they want close to $500 to do the repair. Go. Screw. Watch out here - they'll schedule you in a break when things are slow, but when they get a chance to go clip somebody - you're off the schedule and up for a re-calculation. Your estimate isn't worth the paper it's printed on. Unethical - at the least. Lord.

Hugo and his team did a fantastic job cutting the granite and installing - including a windowsill…read morebacksplash. We were impressed with their attention to detail and desire to deliver quality workmanship. We felt like they really took pride in their work and went beyond seeing this merely as a job. This was evident with the mitre cut edges that gave a great look to our windowsill, and how they addressed an uneven wall. Very professional and easy to work with. They were flexible and committed to getting the job done well. Hugo also refinished our sinks- look brand new!

I think the owners response to my review says it all! Thank you for proving my point. You don't…read moreeven remember us. Clearly shows how little the business values long term customers. Here's the facts Kerstin: We came in back in October, worked w Gianna. You cashed TWO checks for the work in November. If you need further proof that I am the honest one here, check your own social media where your social media person Courtney announced our Halloween pet photo won a contest.

Had someone come into my home to measure the kitchen, but never got a follow up. I tried to reach…read moreout but never heard anything back. Don't waste your time here. So rude and unprofessional.

I hired Michael for two separate projects during my home renovation. One for the bathroom and the…read moreother for a countertop in my kitchen. Michael's team did solid work. We constantly receive compliments on the projects. I had a very specific look I wanted for the bathroom that includes a floating vanity. Michael made sure that his team was aware of it and to make sure the wall was perfectly leveled. He made my dream bathroom into a reality with zero sacrifices on my end. Super easy to work and so knowledgeable in his field. 100% will hire Michael for other jobs.

Highly recommend working with Prestige Stone. Mikhail was so easy to work with; he's a quick and…read moregood communicator to work with over email. He was able to get us scheduled very quickly, once we had the tile. Bogdan was the one who removed our old kitchen tile, put up drywall, and put in the new tile. We couldn't believe how quickly he worked, while still paying such good attention to detail.

We haven't had the countertops installed yet, but working through the sales the staff has been…read morefantastic; easy to work with, understood our wants and needs, and we're very courteous and confident in their knowledge.

if you go to the any showroom and think this is a professional company, come to the Seattle store…read morefirst that fulfills it in SODO. The salespeople don't coordinate with installation. They sent me to pick and mark a slab at a time at Seattle when it wasn't normally done. To make matters worse, the woman with authority in Seattle, white lady with curly hair, is a nightmare. She accused me of lying when I showed up, rather than checking around with her coworkers. When it was verified I was supposed to come, she was still condescending and never apologized. Their team I was supposed to pick with didn't speak English so asking questions was difficult because I was told I could designate where the slab is cut, which is customary, and I could mark my own center line with tape. I was not ever able to do so. He said no I had to be present at installation. In the store, they said because the installer wasn't there, I personally had to meet the installer for custom cutting. The woman accused me of lying when I told her my contractor was meeting the installer. I had to call my contractor. She accused him of lying even because of the sales error. she did not ever attempt customer service or to resolve their own issues. they did not let me mark a center line with tape for some reason. I had to send a video and hope i get what i want. Complete waste of picking a custom slab for custom cutting because they refused to understand i was marking my marks to direct the contractor more specifically than a general photo. I had scheduled to have them come a morning i would be at the dentist because the sales told me weeks prior you select slab the day before. I would have sat with no sink for over a week to reschedule over this. The woman in Seattle tried to turn me away for no reason and made every step an argument. I had to call my contractor to resolve it. She never apologized for the sales scheduling error and blamed me personally for following their directions, she was condescending, she accused me of lying, she blatantly lied several times and refused to complete the job until i called my contractor. she tried at every step to make a very simple task very difficult and she tried to punish me for the sales person error by being utterly horrible. zero customer service, only condescending authoritarian attitude. there is no coordination, they lie, you have to show them their own emails for corrections, they make everything difficult, and they have horrible attitudes. if you want to buy from any showroom around seattle, visit the warehouse store first before you decide. its cheaper because it isn't worth the hassle. cut rate shop run by crooks. they will throw off your entire timeline by miscommunication and disorganization and then sneer in your face and call you a liar. never even attempt to correct their own errors. absolute dirt bag woman at the front counter in seattle, disorganized stock, poor sales. just don't do it.

My wife and I chose to work with Granite & Marble Specialties for our new countertop installation…read moreafter visiting with several granite countertop contractors. We were initially drawn to the large variety of stone in their warehouse. While the selection of stone lured us in, the customer service, fabrication, and installation were all top notch and have made us customers for life! My wife and I are exceedingly pleased with the final outcome and know we'll be well supported should we have any needs down the road. We highly recommend Granite & Marble Specialties!

Worst customer service I've experienced in quite a long time…read more Do not give this company a deposit. I paid upfront for a countertop modification, and cancelled the order in plenty of time (the week before) and got a verbal and written notification from the sales team that the order was cancelled and the refund would be processed. Five weeks later they still haven't refunded a deposit. Even worse is the stonewalling. The sales rep I worked with has stopped responding entirely. No return calls, no replies to email. When I call the main office, I'm told each time that someone will "email a confirmation within 10 minutes" or "we'll call back once it's confirmed." That email has never come and I've never received a phone call back. This has happened repeatedly. A refund on a cancelled, confirmed order is not complicated. Holding a customer's money for five weeks while dodging their calls is a choice. Based on their responsiveness when they wanted the sale versus their silence now that they owe me money, I can't recommend trusting this company. Worse yet, imagine you do need to get a hold of someone for a warranty issue after they have done the install?

New Leaf recently completed a kitchen remodel on our home in Tacoma. From beginning to end Rob and…read morehis team did great work. My wife and I have done several extensive renovation projects ourselves and this was the first major project in-which we used a contractor. Due in large part to our experience, we have very high expectations when it comes to contractors and Rob and the New Leaf team did not disappoint. The team was always professional and courteous and Rob consistently went out of his way to answer all of our questions which were likely significantly more than most of his clients. Like most major renovations, there were a few hiccups along the way and Rob handled them superbly. In addition, Rob stuck to his estimate even though he probably could've justified including some additional charges due to a couple of unforeseen issues. In the end, the kitchen turned out beautifully and we are very grateful to Rob and the team at New Leaf for their help in giving us a dream kitchen that has significantly improved the livability of our house.

This is not a product review as I was not able to get anything from this guys. I tried to get a…read morequote for my kitchen replacement project (from New Leaf Cabinets & Countertops which now part of cfmfloors ). I had all cabinets sizes with exact list of what I needed. I sent quote request to this guys with several pictures of my kitchen that shows layout. But after several back and forth they were not able to provide me an estimate. They require you to do this over the phone even if there is zero reason to do so. They had all necessary information to provide estimate for me but they just wasted my and their time. PS: and Yes I did call them but they did not respond