My husband and I were putting in a new gas fireplace, and when the old fireplace was removed, we…read morediscovered water damage. Performance Plus found the leak, fixed it, restored the drywall and paint in absolutely no time! They have to be the most helpful, easy to work with, compassionate company I've ever worked with. I would rate them higher if I could!

My Project Manager was James Harman, He was remarkable throughout the full process. I had water…read moredamage and my insurance and mortgage company were involved. When i had anxiety because of this being my first time to deal with such devastation to my home he was there to calm me down with reassuring information on the progress. James was great at communicating with me and all he different contractors that were needed to complete the job. He was able to balance out the schedules and keep on top of any obstacle that reared its ugly head during the operation. I cant say enough about James and the asset he is to the company. When I needed help with the paperwork from the mortgage company to get everything going Jess and Sheri, the office staff, were there to help me get this done in an efficient and timely manner. I am impressed with everything about this company and am glad they were the one that helped me through all of this, and I will refer them to anyone who needs a good restoration company. Such a good business is hard to find.

Daniel wasted our time and money! He was called for an emergency water leak / forced remodel--…read moreMajor delays because of this man and his shoddy service. He proceeded to perform mitigation. Or so we thought he did. We have to get additional mitigation out to correct his elementary work. There was a lot of moisture in the areas he claims to have mitigated. Please note: He falsely advertises he is licensed on Angi's list. Our discovery of his inexperience showed Daniel had an expired CCB license for over a year. He ripped us off and did not do the job he was hired for. There's a reason he has older reviews and nothing within the last four years. I advise anyone who comes across this review to look elsewhere. He will harass you nightly over the phone or for nothing at all. He will also reinforce his "customer service" and perform at a poor/mediocre level of service. Do not trust a word this man says. His "25 years of experience" claims are far from the truth. He will waste your time, money, and patience.

Description of work: We needed four things done: (1) resolve…read morea moisture and dry rot issue with our back door; (2) remove a built-in closet organizer, including any repairs needed; (3) finish a furnace/storage room with flooring and ceiling improvements; and (4) repair floor crawl-space insulation and clean up left over construction materials. Results: The work turned out beautifully. Daniel completed all of the work on time and on budget. He was very professional, clean, prompt, responsive to changes, punctual, cost effective, and completed to the highest standard and quality.

We had a water pipe burst in our crawl space ruining our wood floors. Clint was a godsend, helping…read moreus through the adjuster process and scheduled contractors from start to finish. I'm so grateful we had him to help us through this, and recommend him highly.

Clint Duncan Pro-Tech Construction just finished repairing damage from a water leak in my home…read more They did a perfect job. His sub contractors were courteous, on time and anxious to do anything that I requested. Clint was always available and in and out of my home to make sure everything was just right. I just can't recommend this company enough.

I contacted them twice and requested a call back. They didn't respond.I am very disappointed…read morebecause I wanted to get an estimate from them for mold removal.

I contacted the company for information about mold removal and testing. Ben was very knowledgeable…read moreand patiently addressed all my questions. It's great to speak with someone so experienced.

This note sent to "WaterBear Restoration" (there was no…read moreservice provided to "rate you experience," but it requires me to "add a star rating to complete your review) Today, 12/13/25, I received, by postal mail, an invoice for carpet cleaning - red wine removal. There has been NO CARPET CLEANING service provided. On or about 12/2/25 I spoke with Tabatha at WaterBear, explaining that I had some wine stains on a small area of carpet. I asked if that was something her company could help with. She said she would send someone to take a look. A gentleman, who introduced himself as the owner of the company, came to my home and looked at the stains. He said he thought the carpet should be steam cleaned, but his big truck was out for repair and he would have Tabatha call and set up an appointment with me to get the work done. Tabatha never called. A couple days later I called the company back and asked if there was a problem, explaining my situation. The receptionist apologized and said she'd have someone get back to me. No one has called me or been in touch. And today I get this invoice. I am pretty grossed out at the level of customer service, or lack thereof. Just to be clear, this invoice will not be paid. There was no service provided, no phone call to set something up, and no follow up by your company. I will find someone else to do the work.

Did all my carpet. Irving was a great leader and very professional. Tito did great work. They…read morewere efficient and very timely. Wow! Great job guys! Thank you. My wife is very happy .

We just used River City Roofing to install a new roof. Unfortunately, we had roof issues from an…read moreincorrect install in a house we purchased. They made the process so easy and painless from the bid to completion of the project. They were quick to get our project underway despite it being the start of their busy season. I had gotten several bids and timelines, and they were by far the very best! They had excellent communication throughout the project and stuck to their timeline. They are extremely professional and the evidence is in the attention to detail and craftsmanship. I will use them in the future for sure, and will scream their praises from the roof tops! Thank you River City Roofing for an easy and pleasant experience!

River City Roofing came highly recommended by a friend after our roof was damaged in last winter's…read moreice storm. Josh was great, knowledgeable and assured my they used only the highest quality products. I'm confident this roof will outlast me!

My water heater had leaked and 5 days later I saw a water Mark on the ceiling below it and the…read moreupstairs bathroom. I'm a first time home owner and I kinda panicked for a bit. A friend recommended I call Manny and his team. I'm so grateful I did! From their coordination and negotiation with insurance to organizing with contractors to get the job done to helping me pick out tile for my new shower, they were so efficient and paid close attention to detail ensuring things were done right. And they were so lovely to work with! Just very genuine and kind people. They turned the whole nightmare into a fun experience as we took advantage of the opportunity to remodel our bathroom. I'm very happy with the end product and highly recommend them!!

I had a bad leak and called them, requesting their service spoke with them on the phone explaining…read moremy situation and they never responded to my request.

PacWest Restoration is amazing! This was our first time dealing with restoration needs after a…read morewater heater blew and I cannot say enough great things about Jeff and his team! We had carpet, laminate, molding and dry wall damage and I swear our home looks better than ever! The guys were punctual, courteous, and the detail of the work done was top notch. Any questions or concerns we had, Jeff responded expeditiously and took care of whatever it was we needed. Nobody wants damage to their home, but I know if I need help again, I will only trust this company.

We had an excellent experience with PacWest Restoration after our washing machine caused water…read moredamage and required us to replace our LVP flooring. From the very beginning, Tyler was incredibly communicative, clearly walking us through the project scope, timeline, and next steps so we always knew what to expect. Jon did a fantastic job coordinating the crews and ensuring everything stayed on schedule, which made the entire process smooth and stress-free. The crews themselves were professional, friendly, and very easy to work with. The quality of the work was outstanding across the board -- from drywall repair to the new flooring installation, trim work, and paint -- everything was completed with great attention to detail and looks fantastic. I would absolutely recommend PacWest Restoration to anyone needing restoration or repair work after damage, or even general construction projects. Tyler and Jon would be the first people I call for any future work!