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Infinity Fiber

5.0 (3 reviews)
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Services - Infinity Fiber

Internet service providers

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9 years ago

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7 years ago

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9 years ago

Infinity Fiber provided us with great Fiber cables and quick turn around! They have great products and services.

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Spectrum - Inside the store

Spectrum

(173 reviews)

I had a great experience with Jacob at the Spectrum store in Cypress. Jacob was very knowledgeable…read moreand helpful. He exceeded the expectations I had going in and I left with a better deal than I anticipated. Jacob was patient with the many questions I had. He also offered to help me personally with any issues or questions I may have in the future. I spent most of my career in service of customers and Jacob has the right mindset and skills to represent Spectrum in a professional and courteous manner.

This place still absolutely sucks. We lucked out because I remembered to make an appointment. When…read morewe arrived there were already 16 people on the waiting list on the board, but not one employee in sight for 5 minutes. Finally an employee came out and stood helping somebody for about 5 minutes before another employee came out and called us because we had an appointment. By that time there were 19 people in line and two employees that were busy. We just needed to close an account and return equipment it should not have taken the half hour it did. The employee said he wanted to make a quick copy of my father-in-law's death certificate and disappeared into the back for 15 minutes. I'm not sure what kind of copy machine they have that takes 15 minutes to make a copy of one sheet paper. When we were about to leave, a third employee came out and was just browsing underneath the different desks and not calling anyone up. We were in and out in a relatively short time but in our experience, number 19 and 20 on that list were going to be there at least 3.5 hours waiting for their turn. You can overhear the employees spending more time trying to upsell customers on their cable than just getting the job done. Ugh. So glad we don't have to deal with this company again.

Digilink Network Services - Marina Del Rey high speed wireless internet service for the boating community

Digilink Network Services

(14 reviews)

When I came aboard at Fraser Communications, we were unfortunately dealing with an awful…read morecommunications company. Phone calls were dropping at alarming rates and internet access was at best sporadic. Not good. Our IT Consultant recommended DigiLink and during our preliminary meetings with them, we grilled them mercilessly with how they would handle each and every nightmare situation that we had been dealing with. Finally assured that they were the ones, we committed to an entire new phone system - no small commitment. We have never looked back. Let's talk customer service first. When there's an issue and you call DigiLink - their easy voice navigation system gets you to a live person - in record time! Their incredible desire and commitment to resolving an issue is textbook perfect. Technical mishaps happen. Upstream carriers fail and that has a rippling effect. But it's how DigiLink responds that was what mattered. They communicated their progress and followed up to make sure all was back to normal. They never lost their personal touch even as I saw them grow which is what should happen. Throughout the years, our commitment with them grew. We added additional sophisticated systems and with their incredible service, there is no downtime to complain about. Internet speeds are absolutely rocket speed - no small feat for an advertising agency. I seriously wish other companies would use their customer service as a template

Thanks Digilink you saved the day for me. I was required to work from home when my office building…read moreclosed due to the Covid-19 virus lock down. Diglink provided me with fast reliable internet so I could continue my tax practice from home without missing a deadline during the lock down. Thank you again and Keep up the good service

Infinity Fiber - isps - Updated May 2026

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