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    Infinity Fence & Deck Solutions

    3.7 (3 reviews)
    Closed 8:30 am - 7:00 pm
    Updated 2 months ago

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    Excellent

    Response time

    30 minutes

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    2 months ago

    This wasn't very complex but they got in, fixed it correctly and finished the job neatly and quickly.

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    Shawnna P.

    Thank you so much, Dave! Glad we could help you out!

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    3 months ago

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    3 months ago

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    Menards

    Menards

    2.9
    (46 reviews)
    $$

    I always shop here. Today I needed a small fold out step stool. My husbands needs to get into my…read moreJeep today for a hip replacement surgery scheduled. I asked where can I find a stool. I was told in the very back of the store. I asked the lady working that department since I could not find it. She was far enough away that she could have walked over and shown me the first time. I go back and still don't see it. Again back to the unfriendly lady who is exasperated that I am just too stupid to find it in my own. She walks back as slow as she can and shows me nothing that I have described to her. The closest she has is a big plastic stool that is more of a side table in size. I have just wasted 20 minutes in this store. -3 and running to get out if the store to get to Home Depo then get my husband and then go to the hospital. I am posting because as a customer for years I still expectetd to be treated with some courtasey. "Your Department?" Do better. Yes, Home Depot had what I needed. I was also greated with a smile. On a stressful day Menard's is a big NO.

    I like the Menards in crystal lake over the others. The people are always very helpful and o think…read morethey have fair prices and it was a donut today when they had a 15% off sale! I arrived 20 minutes before the close and was having a hard time finding where some hardware was. The associate asked me if I needed help and helped me find 4 things I needed within 2 minutes. She was awesome in the hardware department. So nice as I was stressing we were not going to get everything needed before the store close. I always have had good experiences here. They have great selection of lumber and milk work as well as a side note. Needless to say... I highly Recommend this menards! Great service from knowledgeable team members. Thanks Menards team for the help.

    Countryside Flower Shop, Nursery, and Garden Center

    Countryside Flower Shop, Nursery, and Garden Center

    3.3
    (65 reviews)
    $$$

    Horrible customer service. Lies and theft. Multiple calls left unanswered. Still don't have an…read moreanswer. We were given a $400 gift card to countryside from my mother in law for our wedding. It was an old gift card--from 2013--that my mother in law never used. When we went to use it we were told that they couldn't find the gift card in their system and that the lady who handles the gift cards was off that day. We left them with our number and were told that they would call us back with an answer on what's going on with the gift card when the lady who handles the gift cards is working. Fast forward a couple of days. They never called us to let us know about the gift card, so my wife called them. The girl who answered the phone was rude and not helpful. She said that she knows nothing about that at all and can't do anything about it. She forwarded my wife's call to the garden department and it went to voicemail where my wife left a message. 2 days later my wife called again and the same thing happened. At this point I called them and spoke with the rude girl and gave her my name and number and she told me that the woman who handles the gift cards would be in the next day and would call me back. The woman who handles the gift cards did in fact call me back the next day. She was able to find the transaction for the purchase of the gift card in 2013 and the gift card was not listed in their system as expired. She told me that she would need to talk to the owners of countryside to see what they want to do about it and that she would call me back to let me know what's going on. This was a month ago and still nothing. No answer. We are very disappointed in how unprofessionally our issue has been handled. Both sides of our family have been shopping at Countryside for many years, hence the gift card from 2013.

    I brought in an inherited gigantic aloe plant with 9 small pups and 3 medium sized ones growing…read morefrom its roots. I brought it in to teach me how to repot these gems. I bought pots and soil, I paid for their service to repot and instructions. Problem: they overwatered each new pot, letting water run thru the bottom of the pot (a desert Plant). Within two weeks, the outer leaves went limp and flaked off. The bright green color faded. Each base showing signs of being rotten. A total of 5 weeks later, I have the large plant and one medium sized plant left. Everything else died away. I called after two weeks for help, and the response was, the plant is just in shock, ride it out. I was told to call back...why? My plants are dead now. I asked for my plants to be stored in your greenhouses and you said no. What else Could You do for me, now that they are dead ? Point: I will not take your planting/repotting advice/or use your business. I hope others reconsider This when they too come in for help with their plants.

    Infinity Fence & Deck Solutions - fencesgates - Updated July 2026

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