1. Infinite Computing Technologies

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Valencia, CA

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Infinite Computing Technologies

5.0 (1 review)

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7 years ago

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Best Buy - Santa Clarita - My new beats headphones that KEVIN helped me buy

Best Buy - Santa Clarita

(423 reviews)

$$

I came in here recently during the Best Buy anniversary sale that was going on. I needed something…read morebut it was locked up below the product displays. I walked over to the cashier area, no one, there wasn't a greeter and no one that I could see on the floor until I saw someone walking through and flagged him down. He was able to get my item for me and rung me up front right away. Super friendly guy but didn't catch his name. Upon checkout I gave him my number, confirmed my info and he mentioned that he sent a digital receipt to my email (apparently they don't give out physical receipts anymore; they don't even have bags either). Now this is where things took a turn and I know it's not his fault however two accounts popped up under my name, I only have one. I confirmed my email via the checkout counter. When I got home the receipt was never sent to my email. Reached out to customer care and it was sent to an email I don't even have (hence the account name coming up twice). I then had to call customer care to fix the issue. So my concern is if two accounts come up in store can the cashier double verify which one is yours so this doesn't happen again?? Def a hassle since I added apple care to my purchase and needed proof incase something happened in the future.

I bought a 85 inch Samsung TV unboxed it and the TV had lines in it and it was really bad. I called…read morecustomer service spoke with Claudia. They said you have a 15 day window to return it so I went ahead to return it same day one hour later. They said I caused the damage and it's my fault and they're not taking it back. I did not cause the damage. I left the TV there and I will escalate this matter all the way to corporate. Their customer service is really horrible. I would not buy anything from this place ever. The manager I spoke to his name was William very unprofessional.

Half Azon Warehouse

Half Azon Warehouse

(7 reviews)

Unfortunately, I'm starting to believe that one star review: the service we received was very…read moredisappointing. From the moment we entered, as Hispanics we felt as though we were being closely watched and followed throughout the store in a way that made us uncomfortable. We had no large bags or items with us--just a wallet--yet we were treated with a level of suspicion that did not seem warranted. At the same time, another customer (take a gander) in the store, who had a large backpack, which looked like it could fit an arsenal was able to shop freely without the same level of attention. The contrast in how we were treated was noticeable and concerning. Prior to visiting, I had already spoken with someone about purchasing a higher-priced item. However, due to the way we were treated during our visit, my husband and I decided not to move forward with the purchase. Instead, we chose to leave and spend our money elsewhere. We ended up going to a nearby business (Ss donuts) where we experienced welcoming and respectful service, which only highlighted the difference. I hope this feedback is taken seriously, as no customer should feel uncomfortable or singled out while simply trying to shop.

What a cool store! There is so much to see and everything is basically discounted from Amazon…read morepricing. They have stuff like pots/pans, Tupperware containers, car seats, car detailing products, electronics and much more. The products will change so there could be something new each time you visit. Fun fact, when you spend a certain dollar amount, there are products discounted even further you can choose from by the register. And the staff are all super friendly.

AT&T Store

AT&T Store

(164 reviews)

$$

I had a great experience at this AT&T store. The entire staff was extremely professional, helpful,…read moreand knowledgeable. Daniel and Michael O. helped me directly, and both were excellent--patient, attentive, and very knowledgeable. The store was extremely busy and clearly understaffed, with the team doing their best to keep up with a large number of customers. Despite being overwhelmed, everyone remained professional, friendly, and helpful. Once they were able to assist you, they gave you their full attention and made sure everything was taken care of properly. Daniel and Michael O. took the time to answer my questions, explain everything clearly, and make the entire process as smooth as possible. Great customer service from the entire team, especially considering how busy they were. I would definitely recommend this location!

Ordered a new iPhone 17pro online at 3pm on a Monday. Received an email that I will get a pick up…read moreemail in approx 2 hours. At 7:45pm I called the store several times to check the order before they closed. No one picked up the phone. Tuesday morning I called back no one answered again, I waited until noon, a man answered the phone didn't apologize just said the store was busy yesterday . He didn't take my name or number just put me on hold to "look" for my order. Not sure how he would do so without my information. After being on hold for over 25 Mins I hung up. Will cancel the order and just place one online. So much for trying to give a local store business.

Infinite Computing Technologies - softwaredevelopment - Updated October 2026

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