Brian and Joe at the Santa Clarita Valencia uBreakiFix were amazing! They fixed the front and back…read moreof my phone and replaced the battery all within just a few hours. From the moment I walked in, they greeted me with smiles and were incredibly accommodating. They answered every question I had without hesitation or attitude and made the entire process easy and stress-free. I've been coming to this location for years, and Brian and Joe truly provide top-notch customer service. uBreakiFix should be very happy to have these guys on their team. Highly recommend!

Formal Customer Complaint…read more I arrived at ubreakifix at 6:45 p.m., while the store was still open and scheduled to close at 7:00 p.m. There were two customers ahead of me who were waiting to pick up their phones. When it was my turn, I informed the person working there at the time by the name if Jose that I wanted to purchase the $40 phone protection plan and only had a quick question regarding what the coverage included. Before I could ask my question, Jose told me that he "didn't have time" to answer it. His overall demeanor made it seem as though he was in a rush to get everyone out of the store before closing. I explained that I already knew which protection plan I wanted to purchase and only needed clarification on the coverage. I also assured him that my question would only take a moment. After that, he reluctantly allowed me to remain and complete the purchase. I later learned that he was trying to leave early so he could make an 8:00 p.m. movie. While I understand that employees have personal plans outside of work, customers who arrive during normal business hours should still be treated with professionalism, patience, and respect. I arrived before closing, knew exactly what I wanted to buy, and was simply asking a reasonable question about a product I was purchasing. I was disappointed by the interaction and felt that I was being rushed instead of assisted. I hope this feedback is taken seriously so that future customers receive the level of service they should expect during posted business hours. This review gets two stars because I understand we all have our bad days and those don't normally reflect who we are as people in the long run. I genuinely do think Jose would have provided better customer service if he didn't have a movie to catch.

Got my Ps5 fixed here about a month ago…read more Great price. Great timing. Great person. 10/10 would recommend every time

Brought in my iPhone 13 Pro after water got into the TrueDepth camera and killed Face ID. I had…read morealready opened it up myself and knew the module was toast. Tortello knew right away that the 13 Pro doesn't repair like the older phones and needs a full TrueDepth module swap, and even pointed me to Apple's Self Service program in case I wanted to try it myself. That kind of honesty when they could have just taken my money told me everything I needed to know. Flat fee, genuine Apple part with a year warranty, and seal replacement as standard practice. Part came in early and they turned the repair around in a few hours. Face ID, Apple Watch unlock, and Portrait mode all work perfectly now and the service history shows a genuine TrueDepth camera. Friendly, easy going, and clearly knows this stuff at a level most shops don't. I priced this against a mail in place that quoted me way more and would have meant shipping my phone across the country. Glad I went local. Highly recommend.

10000000/10 I could not recommend a better place to go. My canon g7x mark II camera broke in half…read moreand I thought she was dead. I was absolutely devastated, I don't know who I am without my camera. And of course the one time of year where I use her the most is during the spooky season, specifically starting in less than a week!! Alan can work MIRACLES. He fixed her and I still can't believe it. He's the greatest and most genuine guy. So ya if you have something that needs fixing or specifically your canon camera go to him!!!!!

BELIEVE THE REVIEWS! Shattered my iPhone 15 screen and…read moreYelped repair shops in my area. I was happy to see so many great reviews with SCV iRepair which was just across town. Called the number at 9am sharp on a Saturday morning and Alan answered the phone on the second ring. Although he had a limited schedule this particular Saturday, he didn't hesitate to accomodate me and quickly offered to meet me at his shop in 30 minutes. I drove over immediately. Upon meeting Alan face-to-face, I found him to be friendly, upbeat, professional and efficient. We chatted as he replaced my screen and I was on my way in under 10 minutes. Phone is now looking great and working perfectly again. So happy to happen across Alan as this level of customer service is truly rare these days AND his pricing was more than reasonable! Highly recommend!

I had a unique micro soldering job on a specialty turntable. I was worried there wasn't any way it…read morecould possibly be fixed. I brought it into Moni, he looked at it, told me to leave it, and in two hours, called and told me the job was done and ready for pickup! To say I was thrilled is an understatement.

I needed some help with some specialized soldering of some small automotive electronics and after…read morereading the reviews on Moni, I decided to give him a try. I walked in unannounced and was greeted professionally with a smile. I showed him how I tried to do the soldering myself but failed miserably. He didn't judge me and he immediately could tell where my mistakes were. After chatting with him for about 15 seconds, I could tell that Moni is a Jedi when it comes to electronics. Dude is very intelligent and I could tell that he has decades of experience. He knocked out my job quickly and charged a very fair price. He saved me at least $900 for doing this. If I have any other electronic projects in the future you best believe that I will be contacting him. Thank you Moni for your help.

Let me share with you an awesome experience with the founder and owner of The Device Lab, Austin,…read morewho is calm, cool, collected, down to earth, and who impressed me so much that I feel compelled to share my story here. I would like to express my appreciation of Austin's professional ingenuity and get the word out that he is head and shoulder above Genius Bar in what he does-- device repair. Price is reasonable. Here is the quick story: Last Saturday (08-15-2026) I took my 2016 Apple MacBook Pro to Apple Genius Bar for diagnostic and repair, where I was received with utmost courtesy, waited there patiently for 1.5 hours, witnessed my computer given all kinds of diagnostic tactics by the receptionist, who did with all her earnest effort to revive it. Unfortunately I had to leave Genius Bar with the announcement that my MacBook Pro is "beyond repair." Unconvinced, I tried my luck on another store from online search and found The Device Lab, and Austin fixed it! Well, an old computer is an old computer and there is no need for much fuss or excitement about this triviality. But Austin left me with another impression: his sincerity and ability to do what he sets out to do, which is to repair. What can be cooler than a man who delivers his promise by doing what he likes and is good at? I spoke to Austin and found his business philosophy reasonable and truthful: doing what he likes, helping people, figuring out the cause of problem, getting things fixed without having to resort to replacement ( a favorite recommendation from big companies...). Behind this work ethic and principle is another guideline that directs his work: trust from his customers. I like that! O, by the way, there is another reason that urged me to write this review for Austin. He told me he started this company over a year ago, and I see in him what I had to go through back in 2004, when I started having my own tutoring center. I understand how a small business like his lives on word of mouth among customers, as it was with my own company. I also understand how negative comments tend to travel ten times faster than good, appreciative feedback. I think it is fair and natural that I share my thoughts with those who may be viewing his website for selection. One more thing: I live locally, and I love supporting local small business! De-Yin Jeng

I had such a great experience at The Device Lab! They fixed my daughter's iPhone 11 Pro screen and…read moreit works perfectly now. What really stood out to me was that they actually had the screen in stock, every other place I called had to order it and told me it would take a couple of days, plus they were quoting me $20-$40 more. Not only was The Device Lab able to do the repair the same day but their pricing was super fair. On top of that, the vibe of the shop is honestly amazing. The moment I walked in, I noticed how warm and welcoming everything felt. I even complimented the owner because it's so different from the typical plain, white-wall repair shops. It felt chic, cozy, and thoughtfully put together. Love how he immediately gave the credit to his wife, you can tell he is extremely proud of her work and rightfully so because I would hire her to make my business look as cute as The Device Lab. Great service, great pricing, and a beautiful space. highly recommend! Thank you again, I know my Daughter needs an upgrade but the IPhone 11 will do for now.

Jessica at V- Fix not only had the best price in town but she also had my screen fixed in 30…read moreminutes when others more and said they had to order until next week V- Fix in the Valencia Mall there the best.

I researched several places to fix the back cracked case of my iphone 13 pro. Decided to go with V…read moreFix Phone Repair at the mall because of the friendly and helpful response I received when scouting for estimates. Jess did a great job and was done in an hour. She was professional and we were happy with the end result. Pricing was reasonable too!

My children jammed a broken switch card into the switch card reader. After removing the broken…read moregame, the console was unable to read any other game. I ended up sending it to Phone Heaven. They ordered my parts and had it installed and ready within 2 days. It was convenient but the repair was a bit pricey but no where near spending money on a new Nintendo Switch. The console encountered no hiccups since its repair. Would I go back again, yes I would.

Seriously, I honestly thought my son's iPhone 14 was "unfixable" after he dropped his phone into a…read morepool. After that happened, the screen worked for a few hours, but there was a noticeable difference at the bottom, and then it didn't come back on. But the "find my iPhone" did see it on, and it vibrated and played a sound. I put it in Silica (packets) and in a plastic bag overnight. Today, I sent a project request/message via Yelp, with a quick reply from this place. Came in, got the same estimate and a really fast diagnosis. It was fixed in less than 30 mins! $131. Far better than replacing the phone. Super friendly and will definitely use again! Highly recommend.

I researched multiple electronic/computer/laptop repair shops and ended up bringing my gaming…read morelaptop to Victor and his team. He was incredibly responsive on Yelp messages, phone calls, and texts. Unlike most shops, Victor doesn't charge for a diagnostic. He went above and beyond to figure out what was going on with my laptop and even ordered another separate power brick (on his own dime) just to see if it was that. He found the problem, called the manufacturer for the replacement part and gave a fair price for the part + labor. I ultimately did not go through with the repair as I decided to buy a PC. When I went to pick up my laptop I asked what I owed and Victor said everything was complimentary. Now that is top tier service right there. Still gave him money for his/team's time, effort and phenomenal service. If you have anything you need repaired, do not hesitate and bring it to Victor. He will absolutely take care of you.

Absolutely the best. I broke my laptop horrendously (it bent like a taco) and I took it to Victor…read moreand he fixed it good as new in under 24 hours. I told him I was a film student and needed it for editing so he spent all night prioritizing my laptop. Absolutely fair no BS pricing too. I thought my laptop would be beyond fixing but he took on the challenge with a smile on his face. I would absolutely recommend taking your device to him. I never write yelp reviews but for him, I had to. He is knowledgeable, fair, and very communicative. 100% recommend this place.

Very helpful l, fast screen replacement, nice person and knowledgeable. Happy with my new screen…read more Replaced Samsung galaxy s24 screen. I recommend 100%.

Reply same day and giving honest price. Fast repair. I will call him again if is necessary. Good…read moreservice