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    Industrial Communications

    5.0 (1 review)

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    1 year ago

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    AT&T Store

    AT&T Store

    3.7(3 reviews)
    2.8 mi

    I wouldn't let my worst enemy come to this store. Came in wanting to upgrade and stood in the EMPTY…read morestore for 10 minutes. You would think that's the worst of it though. NOPE! While standing there I called their phone number. Giving them the benefit of the doubt - Maybe they aren't sitting in the back watching me on the cameras waiting for me to leave. started to think maybe they had left - didn't make sense since the doors were wide open and I came at 7 and they close at 8. NOPE after two calls a guy walks from the back and says "Did you think that was smart? To stand here instead of knocking? I was using the bathroom" okay? I did not ask - I'm a customer and I'm here for one thing but then he proceeds to make it his mission to KEEP asking me if i was smart while I'm trying to hand him my ID to be helped. He was so dead set on getting me to talk about anything else other than what i was there for. So after he asked for maybe the 4th or 5th time "does that make any sense? are you smart?" I reiterate I'm there to upgrade my phone. He then proceeds to laugh in my face then says "Are you going to be a human?" I did not raise my voice PRIOR to this comment as he continues to laugh in my face he then decides to say "There's a corporate store down the block - They'd love to help you" I put my ID back in my pocket then finally gave him some choice words. If he did not want to help me he shouldn't have came out but where does AT&T teach you to laugh in your customers face and treat them as a sub human when they simply wanted to do business. If you want to be disrespected form the very minute you step foot inside the store go here. If you actually want help I suggest you switch from AT&T.

    Worked with Breon Swanson today to buy and set up two new iPhones. He was incredible. Very helpful,…read morecalm demeanor (for this stressed out woman!), funny and informative. Enjoyed what could have been a hellish experience, which is what I was expecting. I've held off so long on getting phones partly because I didn't want the hassle, but Breon made it easy as pie. Thank you! Also, Dayna was helpful to us the week before when we made our preliminary visit. Appreciate the helpfulness and calm attitude toward customers. I felt no pressure whatsoever and had every single one of my many questions answered. Thank you!

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    Industrial Communications - mobilephones - Updated May 2026

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