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Glendale, CA

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Indochino

4.2 (210 reviews)
Open • 10:00 am - 9:00 pm

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Vahe P.

I carefully read all the reviews on Yelp before ordering from this company, and almost all were negative. If I had seen these reviews first, I would not have ordered a suit from them. Unfortunately, I experienced the same issue with a defective suit. That said, I did email them directly, and I am hopeful they will resolve the problem. If they do, I will update my review, but for now, I want to highlight that this was a frustrating experience.

Suit
Travis P.

Came here after selecting what suit I wanted online. They honor any deal that you can find online as well, and they told me when I made my appointment if I see a deal online to take a picture with a date and they would still honor it when I came down for my appointment. This time around I came with 4 of my groomsman to get fitted for a wedding suit. Had an appointment and was pretty good experience, I picked the exact suit I wanted and everyone else just selected the customization that goes inside the suit. Measurements were taken pretty fast and overall took about 1.5 hours for 5 guys to get fitted. Solid experience. Definitely make sure to check their website often because I got 20% off all my suits which comes out to be a pretty hefty chunk (~$100ish per suit).

i got a three piece British cut suite in dark blue

Ivan and his team made me look great! i will say, give yourself some time because you're definitely going to want the fitting. i had to have my pants taken in some and the legs shortened to fit my shoes better, and that was an extra week.

Jan V.

This experience was tremendously better than my previous encounter with Indochino. I made an in-person appointment for a full body measurement to be used on a bespoke suit. I went in a few minutes early and was immediately greeted by the salesperson, Ivan. I told him what I wanted: a properly-fitting traditional suit with none of the added flairs of a skinny, short, modern-day suit. I mentioned the King of Spain's suits (if you know, you know) and he immediately knew what I wanted my suit to look like. Ivan was detail-oriented from the start. He explained every aspect of the suit to me, from the fabric choices to the color options for the button holes. He explained every measurement he took and gave me options to give a little room here or there or to make it more snug. He mentioned options that I didn't even know were a thing, like shortening the sleeve of the arm I wear my watch on by half an inch to make the watch peek out from under the fabric a little more. I even got to customize my long sleeves! The suit came to my door a few weeks later. And boy, I was impressed. I had custom suits from SuitSupply in the past but I made the mistake of tailoring it too tightly, not giving thought to my body's ever-evolving dimensions. Ivan led me down a correct and proper path, and the end result shows it very well. The final suit came out to be around $600, and I have to say, it's well-worth it. I wore it to my birthday dinner, and I couldn't be happier with my purchase. I will come back again to purchase more suits!

Cindy W.

I would never in a million years recommend Indochino for your suit purposes. They say that it's 'custom tailored to you" but they take generic measurements with lots of fluffy options and it's cheaply tailored to your rough specs in China and shipped over to you. I've literally been to those tailoring streets in China and these suits are like $50-100 at best. My guy got the worst looking suit ever upon arrival - it literally looked like he was wearing a diaper. We went in for a "fitting" and you have to make an appointment for these second fittings, but fittings can only be done during the weekday because weekends are reserved for selling suits. They gave a lot of excuses about the fabric being the way it is, or the tailoring is just the way it is, or that it didn't need tailoring. Look at the pictures and see how bad it is - they tried to convince us to walk away like that.   We got so much hassle about getting it actually tailored. We tried to come back a second time for tailoring because we got so many comments from folks at the wedding that his suit looked terrible but Indochino said it "looked fine and there was nothing they could do". I've never felt so helpless or enraged with a bespoke, retail experience. We're out $600 and it's final sale. I've literally never had such a scammy, terrible experience in my life before. Indo does all the aesthetics right - but once they have your money, execution and delivery is forgettable. The other reviews here don't lie - listen to them. The good reviews are extremely fake - no pictures, a couple of sentences, and from random places all over the country.

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I came in for a fitting for a wedding. Great service, quick fitting! Highly recommended!

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4 years ago

Awesome new custom suit! Staff was great making sure that everything fit well, and there's lots of selection for customization

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4 years ago

Loved Carlos and his knowledge on suits. Appreciated the "build a bear" step by step in making my customized suit. Love the pricing.

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Great place for a suite! Carlos is the man! Will be going back for any occasion that pops up! A+

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Review Highlights - Indochino

“Carlos who served us was amazing at explaining the whole process of buying a suit and was really informative.”

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Nordstrom at the Americana at Brand

Nordstrom at the Americana at Brand

3.1(384 reviews)
0.1 mi
•$$$

Yesterday afternoon, Saturday, October 3rd, I bought the Shiseido Vital Perfection eye cream at the…read moreNordstrom in the Glendale Americana Mall. I've been using it continuously for a while now, and I like it so much that I repurchased it. I remembered seeing an email a while ago about a "gift with purchase" promotion when buying Shiseido products at Nordstrom. I hadn't had the time to go at all, but I finally went yesterday and bought it. I considered ordering it online, but with the scorching heat lately, I was worried the cosmetics might go bad during shipping, so I went and bought it in person. I don't know the name of the saleswoman who helped me. I was originally looking at the cosmetics over at the Clé de Peau counter, and she came over to let me know about the current gift with purchase event. I told her that this was Clé de Peau but I was actually looking for Shiseido, and asked if Shiseido had a gift with purchase too. She told me they happened to have exactly one gift left. I asked her what the gift was and to show it to me, and she brought out a pouch containing a serum, cleansing foam, and small face cream. So yesterday, I bought one eye cream and received those gifts. The employee who helped me was incredibly kind. When I was checking out, a prompt came up asking for my phone number. I entered my number, and she said she found my name, Diane. I finished paying and left feeling super happy because of how kind she was and because I got the gift. I remember going window shopping there with my mom on July 29th, too. On that day, there were signs posted everywhere saying that all prices would go up starting August 10th.

After leaving the Apple Store at the Americana at Brand on the 13th of this month, I noticed there…read moreis a Nordstrom in this beautiful outdoor place. I decided to walk in because I needed a light brown color lip liner from their Mac cosmetics counter & 2 lipsticks. One dark wicked color and the other one light lavender color. Both were in stock. I also needed to return a shirt that I had bought thinking it would fit me since I didn't try it on. (It didn't). The women's clothing is on the second floor. I did buy my lip liner along with my 2 lipsticks. Process with the customer service was on point, fast and quick. Was helped by a very nice, pleasant employee and the return policy worked just fine. Had my receipt on me and the lady did an even exchange with one size bigger. Both levels of the store were spotless clean, including the floors. Has an escalator, huge parking lot, and don't know much about their restrooms. I usually don't shop at Nordstrom because it can be a tad expensive for my budget. Since I was already there, I said "why not".

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Nordstrom at the Americana at Brand
Nordstrom at the Americana at Brand
Nordstrom at the Americana at Brand

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Men's Wearhouse

Men's Wearhouse

3.5(89 reviews)
0.2 mi
•$$$
Walk-ins welcome
Available by appointment

Hours before event saviors! James was attentive, listened to my needs and gave options that worked!…read moreA very pleasant experience. No pressure - simply helpful and full outfit in under 30 minutes! Highly recommended.

My second time at a men's warehouse. The first was a stellar customer experience in Stockton, and…read morefor me the high level of standard may have set unreasonable expectations. Unfortunately, one person can change your perception, manager, Angelo. Walking into the store I was greeted by Romel, who was very polite, greeted me, professionally. Things were off to a great start! The reason for the visit was due to a purchase of a suit jacket over 400 miles away. It was one item of over $700 worth of clothes purchased. At that location, they had press the jacket and put it in a garment bag, it had never been used part of men's warehouse, Incredible, customer service, experience. In the move, the receipt could not be found but was available within men's warehouse account and was confirmed prior to arriving. After making a phone call. I was told an exception could be made for store credit if it is only the one item. So I begin looking for items in the store, and was planning to even buy additional items. It was in that moment a person walked up with the jacket and said "when you were done there, I have a situation to explain." I said sure. Is everything OK? Angelo said "well. This jacket doesn't have the tags." my response was yes. I had realized that when I opened the garment bag and explained they had been taken off when it was pressed by the other Men's Wearhouse. I am not sure what was done with the tags, but the jacket is unused and has never left the garment bag. He opened the bag and said the jacket tail flaps are open. Again I explained it's not their fault they were trying to help. I also once again said it was unused and within the return window. Angelo's response was, you'll have to call customer service. I was a bit throwing off, because first of all 1) Angelo did not introduce himself, I did not know his name or his position. 2) As a manager. My thoughts are you deal with situations and not pass them on, and especially did not even offer the number to customer service. 3) The approach taken was that you do not have the tags, and they should not have done that yet. What was the resolution to the issue? Why is that my fault or someone else's for showing a high level of customer service to begin with? 4) I explained that I was already here and had called prior and his response was well. They are not a manager. My thoughts were. The person had actually asked a manager. Someone showing excellent customer service should not be looked down upon for their efforts. Angelo made no effort. Still, I had not received a number a real resolution or even a name. I mentioned I would make an accurate review of these events and here it is. The positive experience with the Men's Wearhouse and those representing the brand and the less than stellar experience from a leader.

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Men's Wearhouse
Men's Wearhouse
Men's Wearhouse

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Indochino - menscloth - Updated October 2026

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