Beware. As soon as your money goes in, bye bye customer service. Was very excited to get my tux for my wedding done here. I had 6 groomsmen get measured for their suits. 4 of them at this location and 2 of them at a location in Arizona. No issues AT ALL IN THE ARIZONA LOCATION. But COUNTLESS ONES HERE. As soon as I put money in for my tux, and mentioned my groomsmen will be getting suits as well My Groomsmen going to this glendale location has told me nightmares on scheduling and the measurements of their suit. The young girl is absolutely clueless 24/7. The men there dont give a fuck and are just so over it. Everyone at this location hates their lives. read more

Been coming here since they opened in Glendale. Their staff is always friendly and knowledgeable. I've been helped by Shawn for my past 2 visits. He's easy to work with and always makes me feel welcome. For first timers, I highly recommend making an appointment to get fitted by Indochino in person. I made my first purchase many moons ago when LA did not have a showroom and my suit came out god awful (I am never self measuring ever again and will have to give up my dreams of being a tailor lol). Luckily indochino has a guarantee fit policy and I was able to get my alterations bill reimbursed. Fast forward to 2018, indochino opened up in Glendale and I had my measurements redone at the showroom. My new suits come out perfect now. Indochino is perfect for those who don't fit off the rack suits. Make sure you tell them how you want your suit to fit when you come in on your first visit. When your first suit arrives and it doesn't come out as expected, bring it in and tell them what's wrong. The team is committed to helping make your suit YOUR SUIT. read more

This is the first time my husband had a suite made especially for him. When we got the suite back, we loved the suite. Although it did need some minor alterations, and we have very little time before our daughter's wedding, we took it back and Margarita and the tailor took care of it. Thank you so much for making it happen. I would highly recommend this establishment. read more

The lighting in the store is deceptive. Under store lights, the fabrics looked different than under natural or white light. It wasn't a huge deal, but the fabric was darker than it looked in the store because of the poor lighting. I ordered purple linen, which appeared a light violet in store, but ended up being a medium purple under more normal lighting. The real issue is that I went in to the store to get shirts after I received the suits. I originally came in for two shirts, but ended up getting five to go with the suits. I requested two shirts with Nehru collars and three with point collars. I told the salesperson that I did not want spread collar shirts and repeated two with Nehru collars and three with point collars, and the colors for each. When I was shown the order before confirming, I did not see any reference to the collar type, only the shirt colors, which were all correct. When I received the shirts, not a single shirt had the correct collar. They were all standard spread collar shirts. Two of the shirts were for an event in three days. There is no way I can get another custom-tailored shirt in three days. read more

Came for a custom fitting today and was super impressed by the level of customization we were able to do to the suit. Anri was beyond amazing and was very knowledgeable and was able to guide us through selecting a great custom suit. Thanks again read more

What an amazing experience!! Thank you Carlos and Natalie! Carlos was very patient with me since it was my first time doing a custom suit. He taught me everything there is to know about the details of a suit and guided me with the best choices and tips. Natalie was able to make my measurements work for me. Thank you again Carlos and Natalie! read more

Indochino - Suits - Men's Clothing Near Me - Glendale, California

Man, this place is great. Specifically this indochino location. I had a suit made at another location and they really messed up my size. Ivan and Carlos saw me and instantly knew my size and did their work. I think these two employees are the best indochino employees I have ever met. Management, throw them a raise. read more

***UPDATE***PLEASE STAY AWAY FROM THIS PLACE Since I've posted the update I've been in communication with Natalie who has not provided a refund. They are making things extremely complicated initially arguing against a refund despite their Bait and Switch SCAM. They also stated that remaking the vest would be difficult since the 2nd fabric, the fabric they replaced the one I initially ordered, is also out of stock. I asked for a refund and they said no. They asked for me to drive to Glendale (not ship) the vest to them to initiate the remake...some garbage about needing to take photos of the vest while I wear it!!! So again people, stay away from this place!! It's likely I will never get a remake of my vest or a refund without small claims court or initiating a dispute with my credit card. Even if I did get a remake I likely won't get it until 2022. If you want to deal with bad customer service for a year by all means shop here. read more

Update : this review is not for the service in the store , Carlos Paz was super honest and helpful throughout the whole process.... It's been over a month and I haven't even received a tracking number , calling Indocino is pretty much impossible, no accountability from anyone... I have a wedding at the end of the week and now I'm stuck buying a suit last second..... fk this company ! read more

This place is horrible. They have bad customer service. I made an appointment to get a suit and was going to Buy two suits . I asked the guy to let me try a vest he basically said we don't allow you. That was the most ludicrous thing I have ever heard. What kind of treatment and service? read more

Needed a new suit for my upcoming graduation. Ivan provided excellent customer service, was informative with all my questions and was able to answer all my needs. His knowledge about suits is top tier. If you ever come to this location, ask for Ivan! read more

I had a great experience ordering a suit from Carlos at the store today. He was knowledgeable about all the available options including what would work with my body type, and very polite considering I was a walk-in and he had scheduled appointments. I am looking forward to receiving my suite in a few weeks. read more

A wonderful experience from start to finish. The step-by-step ordering each detail made it custom and unique. I would strongly recommend leaving plenty of time (and order way before date you need) for adjustments. We ordered two complete suits and two separate blazer. A few adjustments needed which added a couple of weeks to the process. All looks fantastic. The staff are great and very helpful with suggestions. read more

Nico was super super helpful in making us understand the customization. We made the perfect custom suit for my fiancé to wear on our wedding day! Highly recommend. read more

Carlos at the Glendale location was great. We came in for my fiancés custom tux for our wedding. He took time to explain the process of purchasing a custom suit. He was very knowledgeable of different types of styles, fits, and type of fabric. He definitely made us comfortable with all all choices every step of the way. Thank you Carlos! read more

Ivan provided excellent service. I felt taken care of and the suit turned out great. To get the fit right took a few visits, and it doesn't feel super high quality, but it looks great and the price/value seems good to me. read more

Custom fit with an eye for detail service. Evan and Nico took great care of me. This is my first experience there and I will certainly be back. read more

Update following receiving my suit. The suit was tight in a number of spots despite it being made to measure. The sleeves were way too tight, and the thighs/crotch were very tight as well. Indochino did fix the suit, but the construction just felt a bit sloppy considering they measured everything before making the suit. Still give the employees here 5 stars though. read more

It took me a year to finally go in and get a suit fitted for my son. Indochino came on my radar not just because we go to the Americana but also because I belong to a support group of parents with kids who are Trans. I wanted my son to have a positive experience buying his first suit. Of course, he didn't buy it - I did, however being measured for a suit is an intimate process especially for a kid with dysphoria, but the first visit with Harut was perfect. My son felt comfortable and listened to. He learned a lot in the fitting, yet still had deep conversations about anime with Harut. This definitely helped. I loved all the detailing offered at Indochino. The lining in his suit, the naming of it embroidered, and the details that went into the type of shirt my son ordered was an experience. Considering all the custom details I can't say the suit was anymore then buying from JCrew or Banana Republic which is where we would have gone. We went to the final fitting and everyone was still equally nice and professional. My son is excited about adding more dressy clothing to his wardrobe and I believe he will be a customer for a long time. Already asking me for the lavender shirt to go with his charcoal grey suit. read more

Needed to get a suit, Carlos was very helpful and helped us understand the different options and looks we could go for. Service was excellent, looking forward to the suit! read more

I came in for a fitting for a wedding. Great service, quick fitting! Highly recommended!

This place was amazing!!! I was helped by Harut and he was extremely helpful and very attentive. He was very honest and open about everything and helped me decide on everything and answered all of my questions! Really great place with quality products and service!! 10/10 read more

I was in a wedding party, and the 4 groomsman all had suits made at this location. 4 out of 4 suits were made incorrectly and needed to be fixed. When I brought my suit in for tailoring, the employees of the store tried to somehow blame me for the suit being made poorly. I was able to get pieces of the suit replaced, but I had to push a little to make it happen. I will legit never go back to this business, and I don't think anyone should. read more

Loved Carlos and his knowledge on suits. Appreciated the "build a bear" step by step in making my customized suit. Love the pricing.

I came in to get fitted for a custom suit for an upcoming wedding. The staff was nice knowledgeable and attentive. They spent time explaining details and options, as well as answering style related questions. Picking out the suit and getting fitted took under an hour. read more

Indochino is a lifesaver! Thanks to one of my groomsman that served in the marines. He brought me to my first suit experience here and it definitely changed my perspective in purchasing a suit from now on. Highly recommend Gregory if you ever stop into the store for your first time suit. He's very experience with a ton of knowledge and when it comes to your type of suit and style. He can make anything happen to make sure you have the best outfit for your fit. Stop wasting time and money with mixing and trying to match your suit outside and come get your complete suit here! read more

We are very impressed with the excellent customer service we received from Ivan recently. He went the extra mile in making sure that my husband and I are happy and satisfied with the 2 suits we bought for our daughter's wedding. His measurement for my husband was perfect and the quality of the suits is great. I must say that we were given an outstanding service. Ivan went above and beyond in providing positive suggestions to our questions. He was very patient and respectful to us. If you want to standout in a crowd get your suits from Indochino and look for Ivan who deserves a 10*! Customers deserves the best suits as well for the best value! read more

I've never bought a custom fitted suit so this was a little intimidating for me. I had no clue of how much customization there could be to a suit but Carlos was so good and patient at explaining everything that it definitely made it a good experience. read more

Awesome new custom suit! Staff was great making sure that everything fit well, and there's lots of selection for customization

Our style guides (Mitch & Carlos) were extremely patient with us as we were picking out a suit for my brother. It's mainly for my wedding, however, Mitch helped us make timeless decisions so that he can enjoy his suit for years to come. Overall amazing experience. We had a blast & I can't wait to see the end result. read more

Indochino - Great selection & knowledgeable style guides - Men's Clothing Near Me - Glendale, California

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Easily the most unprofessional place I've ever encountered. I had a fitting appointment and traveled all the way to the store for them to have this sign on the door in the middle of the afternoon saying they weren't there and no time given on when they would arrive or number to call. Waste of time, I waited 30 mins nobody ever came read more

Indochino - Men's Clothing Near Me - Glendale, California

Great experience at this location, and Nico was amazing! He walked us through all the options for my fiancé's suit for our July wedding. Super knowledgeable and helpful. The suits are beautiful and great quality, and the in-house alterations are a great added bonus. read more

Came in to buy my first suit in quite a while. Picking out a suit can be intimidating and feel like a big decision, but Levan was very helpful and patient with me and I left feeling great about my purchase. The selection was great and the service fantastic. Very satisfied! read more

Great place for a suite! Carlos is the man! Will be going back for any occasion that pops up! A+

Great service! The staff was amazing and Carlos was of great help! Definitely will come again! read more

I came in to review my self-taken measurements and I was WAY off. Glad I had a professional measurement done. Great service, good prices on custom suits. Come here for your next bespoke pice. read more

Had a delightful experience getting fitted for a Tuxedo. Anri was very knowledgeable and helped guide me towards the balance point of what I wanted and what I needed/looks good. I do recommend them and will be coming back for more products and services they have to offer. read more

I went in today as I was unhappy with the tailoring made to two suits I purchased. Quite often, when you go back, the staff isn't very friendly. This was not the case at this particular Indochino. Anri, who helped me, was incredibly kind and very professional. He understood what I did not like and was very helpful. Needless to say, Indochino is doing something right when it comes to costumer service and Anri is a great representation of the brand. read more

Just finished picking out a fabric and getting measured. Process was very smooth and easy, attendant was knowledgeable and helpful. I love that you can customize every part of the suit to your liking read more

Carlos was a great associate, explained everything and recommended what would best look for the suit. Would recommend others to come here.