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    Indochino

    4.2 (202 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 2 months ago

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    Suit
    Travis P.

    Came here after selecting what suit I wanted online. They honor any deal that you can find online as well, and they told me when I made my appointment if I see a deal online to take a picture with a date and they would still honor it when I came down for my appointment. This time around I came with 4 of my groomsman to get fitted for a wedding suit. Had an appointment and was pretty good experience, I picked the exact suit I wanted and everyone else just selected the customization that goes inside the suit. Measurements were taken pretty fast and overall took about 1.5 hours for 5 guys to get fitted. Solid experience. Definitely make sure to check their website often because I got 20% off all my suits which comes out to be a pretty hefty chunk (~$100ish per suit).

    i got a three piece British cut suite in dark blue

    Ivan and his team made me look great! i will say, give yourself some time because you're definitely going to want the fitting. i had to have my pants taken in some and the legs shortened to fit my shoes better, and that was an extra week.

    Jan V.

    This experience was tremendously better than my previous encounter with Indochino. I made an in-person appointment for a full body measurement to be used on a bespoke suit. I went in a few minutes early and was immediately greeted by the salesperson, Ivan. I told him what I wanted: a properly-fitting traditional suit with none of the added flairs of a skinny, short, modern-day suit. I mentioned the King of Spain's suits (if you know, you know) and he immediately knew what I wanted my suit to look like. Ivan was detail-oriented from the start. He explained every aspect of the suit to me, from the fabric choices to the color options for the button holes. He explained every measurement he took and gave me options to give a little room here or there or to make it more snug. He mentioned options that I didn't even know were a thing, like shortening the sleeve of the arm I wear my watch on by half an inch to make the watch peek out from under the fabric a little more. I even got to customize my long sleeves! The suit came to my door a few weeks later. And boy, I was impressed. I had custom suits from SuitSupply in the past but I made the mistake of tailoring it too tightly, not giving thought to my body's ever-evolving dimensions. Ivan led me down a correct and proper path, and the end result shows it very well. The final suit came out to be around $600, and I have to say, it's well-worth it. I wore it to my birthday dinner, and I couldn't be happier with my purchase. I will come back again to purchase more suits!

    Cindy W.

    I would never in a million years recommend Indochino for your suit purposes. They say that it's 'custom tailored to you" but they take generic measurements with lots of fluffy options and it's cheaply tailored to your rough specs in China and shipped over to you. I've literally been to those tailoring streets in China and these suits are like $50-100 at best. My guy got the worst looking suit ever upon arrival - it literally looked like he was wearing a diaper. We went in for a "fitting" and you have to make an appointment for these second fittings, but fittings can only be done during the weekday because weekends are reserved for selling suits. They gave a lot of excuses about the fabric being the way it is, or the tailoring is just the way it is, or that it didn't need tailoring. Look at the pictures and see how bad it is - they tried to convince us to walk away like that.   We got so much hassle about getting it actually tailored. We tried to come back a second time for tailoring because we got so many comments from folks at the wedding that his suit looked terrible but Indochino said it "looked fine and there was nothing they could do". I've never felt so helpless or enraged with a bespoke, retail experience. We're out $600 and it's final sale. I've literally never had such a scammy, terrible experience in my life before. Indo does all the aesthetics right - but once they have your money, execution and delivery is forgettable. The other reviews here don't lie - listen to them. The good reviews are extremely fake - no pictures, a couple of sentences, and from random places all over the country.

    Outside
    Marissa H.

    I was really impressed with Carlos' professionalism and support as my husband was getting refitted for a custom coat. The coat was ordered online, but came out extremely short and tapered. He helped with tailoring the coat, and when that didn't work out, he helped with returning the coat and exchanging the order for a coat that would have the right proportions. He had great communication skills and helped this situation get solved quickly. The coat was also purchased during a sale and he helped us maintain the same price for the exchange, making it a great value!

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    3 months ago

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    2 months ago

    Legitimately the worst shirt I have ever bought. Terrible fit, wrong measurements. Terrible

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    10 months ago

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    6 months ago

    The service was excellent. The staff super friendly. Very satisfied with my suit and experience.

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    1 year ago

    Best shopping experience ever!! The customer service is superb. I have found my suit store.

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    1 year ago

    Come see Ivan and Carlos they are the best they helped me out of a tight pickle best prices, best selections

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    5 years ago

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    Page 1 of 6

    Ask the Community - Indochino

    Review Highlights - Indochino

    Carlos who served us was amazing at explaining the whole process of buying a suit and was really informative.

    Mentioned in 52 reviews

    Read more highlights

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    Bought a pair of SOP collaboration boots with White's Boots for $700. This was my first purchase…read morefrom the store. The boots arrived quickly, and I absolutely love them. They look great and feel high quality. The order was supposed to include two pairs of laces and a kiltie. While the laces were included, the kiltie was missing. I reached out to SOP, and Brandon was responsive and said they were in the mail, but they never arrived. It's now been over two months. Really disappointed with SOP. This was my first purchase and will most likely be my last. When you're spending $700 on boots, you expect everything that's supposed to come with them.

    Not a fan of the phone interaction. I came in and bought a jacket from them a year or two ago and…read morethey said I could always call in and get measurements of a specific jacket considering the measurements are different (even if theyre the same size and brand). Yes the measurements are posted online but it's also true that each denim item even if it's the same size doesn't measure exactly the same (1-2 inches off) and that's where I was told to call. Whoever answered really didnt seemed to be bothered about my request even though thats what they told me do in person. Even so he decides to say yeah let me call you back and hangs up. These guys are just outright rude and I'd be making sure you guys read all the other negative comments. Obviously the way he handled it I wasnt expecting a call back and that was pretty much the end of the conversation. Even if you go in store they always offer discounts on their website so just be wary. And just in case the owner wants to comments and respond that I was never a customer like on Google I'm attaching my receipt from this store.

    Indochino - menscloth - Updated May 2026

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