I've been a longtime customer of Ace Hardware. In the last 6 months I've had 2 unpleasant…read moreexperiences in the store. specifically , on both occasions I needed to urgently use the bathroom. Both times the clerk informed me that the restroom was out of order. upon further inquiry I was informed that the bathroom wasn't going to be repaired as it is too expensive to repair and is not profitable. I asked the staff what they do and a salesclerk informed me that they go to the bathroom behind the store. This is a health issue, a public disservice, and shows shows a total lack of concern for loyal customers.

We had a great customer experience at this store. My wife…read morewanted specific Stihl tools and equipment, and the Stihl Rep, Adam, was extremely helpful. He expertly explained the differences between the gas and electric models of the equipment she was interested in, and found a good deal on one of the products that was on sale. We also got an extra battery for one of the tools as a promotional deal that we weren't aware of. We purchased all of her new toys... er.. uh... "tools," and Adam assisted in registering them for warranty. This is a great hardware store, and they have lots of products. Chances are they have exactly what you need! I will come back to this store again as they can answer all your questions and are very friendly. Oh, yeah... pet the cat that runs the store and guards the knife display!

The folks at this store are all very knowledgeable and courteous, it's a pleasure to shop there.read more

Ace carried wheelbarrow wedges we needed to fix our wheelbarrow. Lowes and Home depot did not carry…read morethem.I want to Thank Wanda for her help.She knew where to find things I watched her be approached by several customers and she assisted them..she knew where everything in the store was.Very impressed.I have to say you can't find a Wanda in Lowes or Home depot

I got a project and I need sandpaper, wood filler and primer!! Where else would I go?!…read morePeople are milling about: a you g couple is trying out the screw guns, another couple is looking at paint examples, a single man is looking for the right nails, and a lady with colorful hat is getting a key made. I find my items, because of the easy-to-read lists at the head of each aisle! There are only 150,000 items in this store, thank God it's organized! I was in and out in about ten minutes...not bad at all!!

Kids Workshop Saturdays at Lowe's. This was a FREE event. I liked the idea of getting the kiddo…read moreout the house to a little Mommy and Me time. Inside of Lowe's is clean. I approached the first associate I saw and mentioned the workshop. They were not aware of the event. After a couple of radio calls we were directed to the garden center. We were handed a bag and told to sit down and jump right in. It is not instructor led. The project was building a lawnmower. The contraption was to be made with precut wood, coordinating nails and a hammer. The image leading project was not easy to understand because there was no way to guarantee the pieces aligned. I asked one of the associates for help and was told they did not know how to do the project and it was one of their harder projects. The average age of the attendees was maybe 6. After only one parent finishing the project within the hour I was there. I left like others with an unimpressive unattractive unfinished lawnmower. A thought came to me to just finish it at home. I asked for wood glue, and a Red Vest bc my daughter to place her badge on it, and if I could purchase the hammer. This an added to an additional 40 mins to an hour of just frustration. I would not recommend anyone to go to this workshop unless you want to participate yourself.

Horrible service. I went with my four year old around Christmas to get a weed eater for my wife for…read moreChristmas, that's what she wanted and what our daughter wanted to get her for secret Santa. The employee treated us like we were trying to steal it. He leaned on it the whole time and got in my personal space when he finally did let me hold it. He treated us like we were going to steal it because we couldn't afford it. Also he didn't believe me when I asked about a military discount. If it hadn't been so close to Christmas and had of had time I would have went somewhere else. I will never go back there unless I just don't have a choice. It made me feel humiliated. Heck I even worked for a Home Depot in clay when I was younger so... nostalgia, but nah no more. I wish I remember the employees name but unfortunately I don't. And the employee who "helped" me couldn't even tell me about it or answer my questions too.

I went there today to try and get a little bit of information about the cost of kitchen cabinets. I…read morewanna redo my kitchen, however unless I was buying them right there at that moment they could not tell me the prices of cabinets. I just wanted to look up cabinet so I could know how much they cost, and the person was incapable. She was the kitchen designer and the manager came over and she was even worse. I don't understand it. It's like you can't get information and then when I finally told them they were going to give me some information email it to me so it'll be later in the day and the information wasn't for anything I asked for it was unbelievable

Saw some items mentioned on a youtube video, so i decided to check the local harbor freight. Staff…read morewas helpful and friendly. Found the items i was looking for, actually had a larger selection than what i saw in video, so it took me a min to choose. Definitely reasonably priced compared to Big Box stores. Organization of the store was a little strange for me, but i have only shopped here a few times.

This is a great place for do-it-yourself people. The tools are reliable and prices to take home!…read moreI had a problem with my car and needed thin-walled lug to fit my wheel. Unfortunately, I did not find the size I needed, but I am going to keep the lug wrench socket set, bc I need it. It was only about $10, so no need for a refund. I will use them in the future. If you work on your car, you know where this place is!

Shopped here recently ! Prices are reasonable ! Staff are ok ! I had no negative experiences…read moreshopping here !

We went to Farmers Market outside ! It was awesome and then the people inside were as nice as…read morecould be.

The plumbers source their supplies here. They had an extra large water heater pan in stock for…read moreimmediate pick up, and they sell to the public! Service was instant on the phone and pick up was easy.

Decent service from knowledgeable people, but their product range is very limited when compared to…read moreHD and Lowe's. So I rarely go there, and when the big box stores don't have what I need it's mail order tine...

Service 7 star Selection 7 star…read moreValue 5 star ''' shopped and purchased farm and hardware for fencing burn barrels, but mostly just general hardware. Gun store is outstanding. Prices on all brands. (Ammo always on hand for all types brands AND YEARS)

Excellent service. The store is very clean and neat even though they have A TON of items for sale…read more I've got for clothes, ammo, and archery gear and have never left disappointed. My last trip was for a bow and Zander did an amazing job getting me taken care of. I purchased a bow and got a really old bow tuned up and ready for a friend to come join me with on my next day at the range. Great experience. Support Local Shops!

My favorite hardware/home improvement store in Gainesville. Friendly staff, good selection and…read moregreat prices.

In July, I went to Home Depot to see about getting countertops and new cabinets for my kitchen. I…read morejust got them finished last week. It was a horrible experience, my first time there the kitchen designer told me the cabinets I picked out were horrible and tacky we went with someone else another designer. Their design designers are only available a couple of days a week so if you have a question, you have to wait the following week till they come back that was very inconvenient. The manager would not offer any assistance after you paid for the cabinets it seems like once you paid for for everything, they basically didn't help you much anymore after that they sent the vent and installer noticed that I called them up and they said it would take a week to get it. I went to Home Depot that night and pick it up because it was right there. They wouldn't allow the installer to come back and put it in. I had to wait for another person there small Appliance person to come out that took a couple of weeks. The installer of cabinets did a great job. Are there an independent contractor separate from Home Depot. Countertops took a while, gave me two dates and canceled each time stay at home person that would've been fine, but I took off work each time so I was a lot of time. The project took months shouldn't have taken that long. My countertops were delivered in eight days, but it took me two months to get them installed. That's on Home Depot. Communication was poor service was terrible. The manager was downright rude so if you don't mind waiting, I'm taking forever. Use Home Depot.