I am a sucker for excellent customer service, I can't help myself. My hubs sent me of all people to…read morebuy paint without one clue, but Margo The Magnificent hand carried me through the process for which I am eternally grateful. Everything was in-stock and there was no aggravation. It was a pleasant experience. This is an excellent paint store.

Love this store, it is the best SW in town with excellent service. Very knowledgeable staff that…read moreare always too kind. Thank you so much, Malerie for all of your tips!

I have spent a total of 2 minutes, and $3.16 here, but the guy behind the counter was friendly,…read morefunny and chatty and let me use my damn credit card for such a meager purchase since I had no cash. Nice!

I prefer Porter Paints to the big box stores. The paint is always high quality, but more…read moreimportantly to me is the exceptional service from the staff. Tom and Dave have gone out of their way to be helpful for years. I'm far from a high volume customer, that makes no difference to these guys - if you need paint or advice, Porter is the place to go.

I like these guys! I bought a quart of paint, custom mixed, only to find once I'd painted part…read moreof the table that the paint color I selected was oh, sigh, milk chocolate instead of what I envisioned. So I went back to buy another quart only to have them say "bring the paint back-- we can re-tint it." So I brought the paint back, selected a bittersweet chocolate color, and returned later that day to pick up my newly re-tinted paint. Great paint. Went on like velvet. Covered the not-pretty color with a deep dark chocolate brown. What service!

Have been going here for years. Such a helpful team and always upbeat, friendly and positive. A…read moregreat place to get recommendations for painters, they only refer the best!

I hired Paul Myhre and his team to paint the interior of my home. It's simply the highest quality…read morepaint job I've ever seen. This is a team (Paul, Sean, Joe, and others) that goes above and beyond to get the job done right. They volunteered to do things that I never asked them to do simply because they wanted everything to have that "finished" look in the end. When other contractors were needed, Paul had contacts also committed to top quality work. This is a team that I simply trust. They are very reasonably priced, coming in below the other quotes I received. See my photos, which speak for themselves.

If you want to use the very best painters in Gainesville, you've got to call Mark Myhre at Gator…read morePainters. They are amazing! Nobody else could have done what they did for me. Not only did Mark and his crew, especially Kirk, do an incredible job painting my entire townhome, but time after time they went above and beyond to do a ton of extra things for me at no charge. When my tenant moved out two weeks ago, I decided to sell my townhome. I knew it needed a good paint job so that I could sell it quickly, so I called up four painters to get bids. When Mark came out to give me a quote, he was the only one who spent over an hour looking at the walls, ceilings, trim, etc. It was clear that he knew exactly what needed to be done to make my townhome look its best. Out of the four quotes, one was cheaper than Mark, and two charged more. However, the cheaper one had kindof a tantrum when he found out there would be furniture in the townhome when it had to be painted, and since now he had to "take time to cover up all the furniture," he upped his price by $200. I knew I didn't want to work with him. After meeting Mark and seeing how thorough and professional he was, I knew I could trust Mark 100% to do the best job possible. He also always returned my calls and texts right away. The other nice thing about Mark is that he did not charge me any kind of deposit. The other three painters all wanted a huge deposit up front (1/3 to 1/2 down.) The biggest challenge in my townhome was the living room ceiling. It had a huge crack in it and was sagging. I knew I could never sell my townhome with a defective ceiling, but no worries - Mark went to work and fixed it 100%. He made it look better than new - you would never know there had ever been a crack there. Mark also repaired the bathroom wall and caulked the two bathtubs for me. He made sure everything he and his crew did looked perfect. Even though Mark did so many extra things for me, he never once asked for a penny more than our original contract. One of the extra things that Gator Painters did for me was when Kirk hung up the shelving that had fallen down in the bedroom closet. This was not part of the contract, but he did this for me just to be nice. Not only were Mark and Kirk the most amazing painters ever, but they also are wonderful, kind people who really care about their customers. There are no words to say how grateful I am to them for all the hard work they did to fix my townhome, and to paint every inch of it so perfectly. I am so happy that I found Gator Painters. I recommend them 100% to anyone who wants to hire the best painters ever! Thank you, Mark and Kirk, for an amazing paint job and for all the extras you did for me. You are beyond awesome! P.S. My realtor put my townhome on the market on June 27, 2018, and it sold the next day! I fully credit the quick sale to Mark for making my townhome look the very best it could. P.P.S. Here are some pictures of Mark fixing my ceiling, and of the beautiful paint job in my townhome.

Terrible service at this ace hardware. I place an order online to pick up a lawn mower that was in…read morestock and said it would be ready in 15 minutes. I showed up 45 minutes after placing the order to pick up said lawnmower and the manager looked up my order and said it was processing and not ready yet. Went to my car to wait for an email I would receive saying the lawn mower was pulled from the floor and waiting for me. I walk back into the store after waiting over an hour to find out they sold my lawn mower to someone else. They cancelled my order in front of me and said there were now none in stock. No one would help rectify the situation and the fact I had been sitting in the parking lot waiting for a lawn mower I had purchased. Wanted to speak to the manager or owner and none could be reached. Terrible way to do business! Ace Hardware's brand promise is as follows: Deliver helpful, neighbourly service to every customer--every time. They failed on every part.

Edit: the staff is totally different on the weekends.. during the week they are awesome weekends…read morenot so much .....Wow.. just serious lack of customer service. Had some paint mixed, came back for more and they were unable to match the color ( like not even close and this happened with two colors).. came back in wanting paint samples and asked " can you guarantee that you can match this as there were some issues the last time I got paint here" to which the employee asked " why didn't you go to Sherwin Williams" .. basically what you are telling me is that y'all are not competent to mix paint.. perhaps you shouldn't have a paint section... employees were rude and dismissive and I won't be coming back

First class people, local owned and operated. Don and his…read moreguys will go out of their way to help you with the right paint for the job that you're doing. Richard's paint is high end quality paint so don't let anyone tell you that you need to get paint from the big box stores.

REFUSED HELP AND SERVICE! NEVER SUPPORTING THIS LOCAL BUSINESS OR RECOMMENDING!…read more I went to this LOCAL establishment after deciding to support local businesses in GNV. Went to get paint and rent a pressure washer. It was like a 'boys only' club. I walked in with immediate prejudice of 'what's a girl doing in here (eye rolls)'. I got my paint and Bill helped me with a pressure washer, gave me instructions that I filmed to have for when I got home. By the way, their pressure washers are extremely used, harshly. I got all that I needed and was out of there by 8:30am, got home, worked a full day, then got to start my home project at 3pm on a Friday. I opened the video made sure to follow all the instructions, however, when I attached my garden hose to the machine, the attachment was lose and had a makeshift spring that would not catch and tighten. I called Gator Paint, was instructed that I 'just needed to tighten it with a wrench'. I have done several home projects, fixed my own car, assembled a ton of furniture, THIS simple tightening method was impossible. I took the machine back in hopes of getting a replacement or someone to help me tighten the attachement. I get back to Gator Paint at 4pm, an old, overweight, man with a WALKING BOOT, finally got off his seat to "help me", he did not, told me I needed to tighten the attachment again. I expressed that I couldn't and I had tried. His immediate response was to get me a refund. Told me it was user error, refused to give me an exchange when there were 2 additional machines, did not want to show me how to tighten the machine I was renting when I gladly offer to take the machine back once he showed me such a simple tightening solution. I asked to schedule a different rental and he refused, said I would have the same issue and wanted to just issue my refund. I HOPE YOU DO NOT SUPPORT THIS LOCAL BUSINESS!

Need more help . No body to ask for help . Same with check out . 1 person helping 6 people. Finally…read moreafter 11 minutes I just left

The first time I went there, I tried to get enough straight lumber to do a project. It was like…read moretrying to find hen's teeth. They refuse to open a new bundle of wood in order for me to obtain nice, straight wood. I had a 16' deck I wanted to build, and I could not get enough 2x6's that were straight and defect free for the visible areas. For the price I would have paid, I expected good lumber for the visible areas. I could deal with the defects for the parts that wouldn't be seen. So I left the wood there and went elsewhere where I knew I could get enough staight wood for the visible areas. The second time I went the for another project, I wanted to purchase 300' of 3/4" PVC. This was during COVID. The sales associate wanted to mock me for "hoarding" pipe. I said something to one of the managers and he didn't care. Again, I just left the pipe there and went elsewhere. At a company I used to work for, we had three pallets of solar salt delivered. There were a few ripped bags. Lowe's policy is to write on the back what was wrong, the company I worked for, there policy was to write it on the front of the bill. The driver cussed me out for not following Lowe's policy. I do not work for Lowe's, but at the time UF Facilities Services. Whose policy do you think I will follow? My manager called the manager at Lowe's who just didn't care. I wanted to purchase a DeWalt grinder, found a better price on Amazon. Went to Lowe's to try to get a price match on the same exact item. They refused, saying they don't compete with Amazon. Avoid the Lowe's at all costs. Customer service is lacking, and the prices they want for less than desirable wood is ridiculous.

I went to make a copy of a padlock key and was shocked of the charge. It was $4.99.We have made…read morethe same key for the last few years at this store and were charged $1.99. I do understand a price increase given the economic situation but this is over 100%. I always tried to shop at a locally owned business but no More at this Ace store. I wonder how much they will charge for other items. BTW, I stopped at Lowes out of curiosity and they can cut the same key for under $2.5. stay away

These are truly helpful hardware folks! A smile and a, how can I help, always greets me! They…read morehave what I need, or can make something work for me. Prices are reasonable and the variety is sufficient.