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    Lowe's Home Improvement

    1.9 (78 reviews)
    ModerateHardware Stores
    Open 6:00 am - 10:00 pm
    Updated 3 weeks ago

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    Rich A.

    If you like to wait around and have list time this is the store for you. Never enough registers open. Even some self checkouts closed... why? Item locations frequently wrong in app. Better off going to Home Depot.

    Jennifer, the cart ninja, and a rude employee who was harassing me in the parking lot. This is who ya'll are paying for, Lowe's!

    I was asking for directions in the parking lot when a worker came up and told me I was loitering and I needed to leave. She was very rude and took pictures of me and my car! Ya'll need to get control of Jennifer! What a weird way to treat potential customers, and very trashy, Jennifer.

    Visible mold on seed pack. Seeds are near plants. I've seen the seed display dripping wet, told management, they leave seeds out.

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    9 days ago

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    2 months ago

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    2 months ago

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    22 days ago

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    1 year ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    4 years ago

    Love Lowes but they never have register's working. Even self checkouts are closed. I appreciate the veteran discount.

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    3 years ago

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    5 years ago

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    4 years ago

    Most imcpetent lowes I've ever seen, amazing how incompetent both management and employees are

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    11 years ago

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    6 years ago

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    16 years ago

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    5 years ago

    Everyone was very helpful and knew the store inside out! It was very easy to find help and quickly finish shopping. Great costumer service

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    7 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    We were given hlep on what we needed and even check out was a pleasure.

    Mentioned in 2 reviews

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    University Ace Hardware

    University Ace Hardware

    3.9(13 reviews)
    2.8 mi
    $$

    I've been a longtime customer of Ace Hardware. In the last 6 months I've had 2 unpleasant…read moreexperiences in the store. specifically , on both occasions I needed to urgently use the bathroom. Both times the clerk informed me that the restroom was out of order. upon further inquiry I was informed that the bathroom wasn't going to be repaired as it is too expensive to repair and is not profitable. I asked the staff what they do and a salesclerk informed me that they go to the bathroom behind the store. This is a health issue, a public disservice, and shows shows a total lack of concern for loyal customers.

    We had a great customer experience at this store. My wife…read morewanted specific Stihl tools and equipment, and the Stihl Rep, Adam, was extremely helpful. He expertly explained the differences between the gas and electric models of the equipment she was interested in, and found a good deal on one of the products that was on sale. We also got an extra battery for one of the tools as a promotional deal that we weren't aware of. We purchased all of her new toys... er.. uh... "tools," and Adam assisted in registering them for warranty. This is a great hardware store, and they have lots of products. Chances are they have exactly what you need! I will come back to this store again as they can answer all your questions and are very friendly. Oh, yeah... pet the cat that runs the store and guards the knife display!

    The Home Depot

    The Home Depot

    2.2(28 reviews)
    4.9 mi
    $$

    Horrible service. I went with my four year old around Christmas to get a weed eater for my wife for…read moreChristmas, that's what she wanted and what our daughter wanted to get her for secret Santa. The employee treated us like we were trying to steal it. He leaned on it the whole time and got in my personal space when he finally did let me hold it. He treated us like we were going to steal it because we couldn't afford it. Also he didn't believe me when I asked about a military discount. If it hadn't been so close to Christmas and had of had time I would have went somewhere else. I will never go back there unless I just don't have a choice. It made me feel humiliated. Heck I even worked for a Home Depot in clay when I was younger so... nostalgia, but nah no more. I wish I remember the employees name but unfortunately I don't. And the employee who "helped" me couldn't even tell me about it or answer my questions too.

    I went there today to try and get a little bit of information about the cost of kitchen cabinets. I…read morewanna redo my kitchen, however unless I was buying them right there at that moment they could not tell me the prices of cabinets. I just wanted to look up cabinet so I could know how much they cost, and the person was incapable. She was the kitchen designer and the manager came over and she was even worse. I don't understand it. It's like you can't get information and then when I finally told them they were going to give me some information email it to me so it'll be later in the day and the information wasn't for anything I asked for it was unbelievable

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    The Home Depot

    The Home Depot

    3.1(43 reviews)
    1.8 mi
    $$

    My favorite hardware/home improvement store in Gainesville. Friendly staff, good selection and…read moregreat prices.

    In July, I went to Home Depot to see about getting countertops and new cabinets for my kitchen. I…read morejust got them finished last week. It was a horrible experience, my first time there the kitchen designer told me the cabinets I picked out were horrible and tacky we went with someone else another designer. Their design designers are only available a couple of days a week so if you have a question, you have to wait the following week till they come back that was very inconvenient. The manager would not offer any assistance after you paid for the cabinets it seems like once you paid for for everything, they basically didn't help you much anymore after that they sent the vent and installer noticed that I called them up and they said it would take a week to get it. I went to Home Depot that night and pick it up because it was right there. They wouldn't allow the installer to come back and put it in. I had to wait for another person there small Appliance person to come out that took a couple of weeks. The installer of cabinets did a great job. Are there an independent contractor separate from Home Depot. Countertops took a while, gave me two dates and canceled each time stay at home person that would've been fine, but I took off work each time so I was a lot of time. The project took months shouldn't have taken that long. My countertops were delivered in eight days, but it took me two months to get them installed. That's on Home Depot. Communication was poor service was terrible. The manager was downright rude so if you don't mind waiting, I'm taking forever. Use Home Depot.

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    The Home Depot
    The Home Depot

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    Lowe's Home Improvement - hardware - Updated May 2026

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