Really happy with my purchase. The staff was easy to talk to, knowledgeable, and never made me feel…read morepressured. Great selection of kayaks too.

Great local kayak shop. Good product offering at fair prices. The guy working there is very…read morehelpful and knowledgeable.

Fantastic experience using the shuttle that has a few stops, but we took the one to Rotary Park for…read morea 3 hour kayak adventure. We had not been out to kayak before, so they gave us a quick lesson, that was very helpful. They took that time, which gave the whole group confidence to get out to try something new. The prices are reasonable for everything we needed to paddle down the river. (2018)With so many national chain shops, this is a prime example why local is the best option. The staff is helpful and encouraging toward having a positive experience all around. The consignment shop section seems to be a nice way to clear out some old gear and buy new gear from the sales. We personally scheduled a kayak trip, that was rescheduled due to unusual flooding and then refunded after a hurricane. The refund was no problem and did not lose a deposit or anything. Clearly honest and want everyone to have a good time.

I ran in for some hiking sneakers and they happened to have all the new, best brands. I was…read morepleasantly surprised. Took me a total of 10 minutes and I was on my way to some beautiful waterfalls nearby.

Quality merchandise for all your outdoor and active needs. They have the brands like Patagonia,…read moreKuhl and Duck Head among others that I really appreciate for their durability. Good service by staff who assisted me. I was in the market for a vest and found a few options. The prices are steep for quality, but I tend to be ok with that. They are a large store that also has all your outdoor footwear and sock needs too! Nothing but praise for this chain store. Next time in town will return.

Walkabout Outfitter is a family-owned small business that specializes in high-quality, trusted…read morebrands of outdoor clothes, footwear, backpacking and hiking gear, as well as camping equipment and outdoors afficionado supplies. Conveniently located on Market Street in Downtown Roanoke, it is the go-to place for all Outdoor Adventurors no matter their age or level of expertise. They have a friendly and knowledgeable staff who are always available and willing to help you find the correct item depending on your needs at the moment. Besides their quality outdoorsmenship products, they offer competitive prices, as well as seasonal sales. Weather you're a local looking for an outdoors adventure in the Apalatian Trail or a tourist that are visiting to take advantage of our outdoor recreational resources, I highly recommend you give them a visit. You'll be happy that you did, and you'll be prepared with the equipment that you need for a successful journey in the outdoors.

We went in as a family, my parents, myself and my husband. Brit was amazing. We tried on a huge…read moreamount of shoes and happily found shoes. I am a difficult size and was finally able to try on Altra shoes in the correct size.

Very helpful staff and a great variety of outdoor gear from shoes to tents to water bottles. A…read moregreat place to go if you are looking for something for your day outdoors in Rockbridge County. So glad they are here!

Great local atmosphere shop. They have great gear for my…read moreneeds; hiking. Andrew, the assistant manager and floor employee has a lot of incite to hiking, and provided me a lot of recommendations and tips to help me with my purchases. Do not buy your stuff online. Come to the store, get one-on-one assistance and recommendations from a professional, and make your purchase. Support this local businesses, and you will continue to have expert advise and the ability to try on things before you buy.

Great selection and many top rated brands. They are always ready to check other stores if they are…read moreout of your size. We did quite a bit of shopping here for Christmas gifts.

Great little spot! Lady at the front desk was super kind and helpful, she even offered to spot the…read moreextra 4 cents on an item i didn't have without me even asking! They have sales going on all the time and even had a drop box for Appalachian Trial thru hikers to get supplies and gear.

Nice local outfitter…read more Staff is informed and helps with selecting gear. Great selection of backpacking gear. Always have sales, I have made several sale purchases that are in season current items. Have a great brand selection. Much better experience then the mega chain store for camp gear.

Excellent place to go and buy things. Plus you can catch up with Gulliver the wonder dog.read more

Appreciate that the owner is requiring all of his customers to wear a mask while in store. It is…read morecomforting to know my health and safety is a priority during the pandemic. He is knowledgeable about the area and willing to assist with all gear to find the right fit. I would definitely recommend to any outdoor enthusiast and dog lover traveling through the area.

Awesome place to stock up on the most up to date outdoor products and gear! We found some awesome…read morebrands that we live here including Prana, Birkenstock, Patagonia, KAVA, Chacos, Keen and more! Done of the specialty areas I noticed in the store wear bags for outdoor usage, sunglasses and hats for sun protection, and pet supplies to take you furry friend along with you on these Virginia trails! The staff is super friendly and helpful when looking for sizes, products, and even class information regarding upcoming events! I'm looking into the wilderness survival course! If you are in need of any outdoor camping, sporting, cooking, or fashion-wear, this is the place to go to!

Might seem trivial to some but, a customer at the register; cash in hand should carry far more…read moreimportance' than a telephone patron. Recently purchasing a few items and approaching the register I was neither recognized nor addressed. The associate seemed entirely focused on what appeared to be a cordial conversation that bordered on business albeit with a convivial flair. After an inordinate wait another employee from halfway across the sales floor came to my aid and actually apologized. Not so much for her colleague but for my patience. I do not fault G. O. P for this but the singular culprit of what I feel is shoddy treatment of a customer.

The best shoe buying experience I've ever had was with Wilderness Adventure. The associate who…read moreassisted us spent quite a bit of time with us. She made sure every pair of shoes we tried on would be a perfect fit and would stay that way once the shoe was broken in. We were buying Birkenstock's and when she learned it was my first pair ever she made sure I knew that I should only wear them a couple hours a day for a week. They also give you 20% off a second pair and a percentage of your sale back in the form of a gift certificate to use on your next purchase. This is a great incentive to make a future purchase but the real reason we will be back is because of the attention and truly personalized feel of the experience with our associate. Everyone was friendly and attentive but not overbearing. They didn't make us feel like we needed to make a decision and get out. I recommend everyone visit their store.

Fantastic customer service!!! Rhonda and another wonderful staff member spent a lot of time with…read moreme. They patiently helped me find a pair of Oboz hiking shoes that fit correctly, and are incredibly supportive! The shoes have made a huge difference in my life. It is because of the great customer service, and the large selection that I purchased shoes at Wilderness Adventures. I'm so glad that I stopped in to look around. You can't get caring service like that from a computer! Thank you so much! Looking forward to my next adventure.

Love that your store carries my favorite lighted nocks#Lumenoks…read moreAt a good price. Everyone was helpful and knew about what I was looking for.

I can't leave 0 stars or I would. I was a longtime Sportsman's Warehouse customer. A friend lives…read morein Roanoke and picks my online orders up for me and has never had an issue. This time he went to pick up an order I had sent there and he was denied - and teeated exceptionally poorly. So he called me and I called and got a very agitated reaponse because I wanted someone to pick the prder up for me - I tried to cancel the order and received pushback over the order number. Jeff tried to get me off the phone and I had to let him know I was going to get that order number and he would do it while we were on the line. Customer Service - non existent.