The store carries nice shoes: know your size. Customer…read moreService is begrudgingly offered by some staff who appear to be not fully trained/qualified. I am wearing orthotics for the first time and try to pair that did not work. Cashier became a shoe fitter overnight & does not know enough about her stock & how to find the right shoes. I was sold on a pair that is too long and too wide, and told that as long as the laces kept them on my feet, it was fine. Then I started feeling pain around the laces. I tried to take them back once and was convinced to keep them; they eventually showed dirt and we're refused for exchange or refund. I went to Ragged Mountain and got much better service and shoes that fit: an item that is probably in stock at Shoe Fly. I will have to try to sell these shoes that I was "sold on" via eBay.

Our experience with Rich Plourde Jr. was wonderful. I have a hard time finding shoes that work for…read moreme with swollen feet and needing shoes with a low foot bed. I have been looking for a long time, Rich recommend Haflinger slippers; which are sturdy and very comfortable. I have worn Brooks tennis shoes and Finn Comfort sandals before. Rich found tennis shoes that fit great and lower heel sandals that are very comfortable in these two brands. Several pair of shoes I picked up, he explained why they would or would not work for my situation m; which I appreciated. He also found a comfortable Brooks tennis shoe for my husband. Have shopped at Shoe Fly before and it is a great place to get shoes giving you as much time as you need and offering advise to help you make an informed choice. Cammie Hendricks Richmond, VA.

Those that think customer service is dead, visit Sole Focus. You are greeted as soon as you walk…read morethrough the door by Gail who treated me like a family member. She took time to make sure the shoe that I choose was the right fit and comfort. If you need quality shoes, don't look any farther than the Sole Focus in Staunton.

The person working fitted me for a new pair of shoes and I walked out feeling very confident in my…read morepurchase! She really listened to what I was looking for and made sure I got the right size. They are very comfortable and cute! The price was also the same as online, so I also got the satisfaction of being able to support a local business without worrying that I might have spent more than I needed too

Simple, easy process. Price is better than renting up on the mountain. Will definitely rent from in…read morethe future for our children again. Only downside is the parking, if you can go with an extra set of hands so you can drop the person off, circle around and pick them back up once finished.

I've been coming back to this shop 5-6 years, the owner is friendly and cooper behind the desk is…read moreon point. People complaining in their reviews are simply high maintenance in my opinion. Great staff, great deals, great service......it's a rental shop y'all, lots of wear and tear on stuff....for $30 a day? What a great deal! this week we rented 4 sets of skis/boots....was great. AM

I have enjoyed this store for a couple years and made several purchases. THEY DO NOT ALLOW…read moreEXCHANGES AFTER 10 DAYS. I was planning on making a simple exchange of brand new shoes (just needed a smaller size) and was turned away. I was never told about the 10 days policy and since I had gotten a text receipt - the policy was not in writing on the receipt either. They did not attempt to offer any sort of accommodation. A simple exchange would not have cost them anything as the shoes were 100% unworn. If the shoes were no longer in stock, I would have understood paying a restocking fee of a reasonable percentage in exchange for store credit. Instead I was RUDELY dismissed. I cannot recommend this shop based on this poor experience.

Lots of cute clothes, great inclusive size range, prices seemed reasonable and appropriate. Owner…read morewas friendly and helpful, gave options and helpful advice. A welcome addition to downtown Waynesboro

Great local option for any sort of guns (defensive, hunting, target), outdoor supplies and gun…read moresafes made in USA. They really don't charge much more than online and you get in person service from wholesome patriotic folks. Really enjoy the experience. They make getting a suppressor very easy (better for your ears and your neighbors and for wildlife). Highly recommend. I dealt with both Seth and Chase and found them to be friendly, patient and knowledgeable about a few things I'm a newbie about.

Fantastic gun store with an equally wonderful archery team. Great selection of items, great stock…read morelevels, and fair prices. Staff is knowledgeable and friendly. They are serious about their hunting and fishing as they have reduced hours during dear season so the staff can go hunting. My kid of people! Best gun store this end of the valley!

The service was great and the folks working didn't even mind our two unruly dogs (one is a puppy)…read morebeing inside/ even after he peed on the floor! Anyway prices were reasonable and got an amazing pair of hiking boots that I love!! I appreciate them!

The folks here are super friendly and stir up great conversations! They also have a wide variety of…read moreitems for your everyday adventure needs. And they're also dog friendly!

I looked all over for somewhere that sold Hoka One One Bondi 7 wide shoes an actually had them in…read morestock. I did not want to buy them online because I needed to try them on because of how my feet are. I have ankle issues and knee issues. If I wear any shoes besides Hoka one one Bondi series I walk with a limp. Due to how my arches i my feet are and my ankles. When you wear them it's like walking on marshmallows they feel so good. I called them up an asked if they had any in stock. The staff was very nice. They said they had them in 8.5 wide which is really hard to find. I went there an was totally surprised they had a bunch of Hoka Bondi shoes in stock. I could not believe I finally found a store that actually had some in stock. Would definitely recommend this store for shoes. They also have a bicycle repair shop in it.

I have since been into Bluestone twice since the situation with my daughter's bike (I live really…read moreclose by). Both times, the service has been excellent and so I am chalking up my one frustrating experience to just not being on top of their game. In fact, one of those times I went in to fix a flat and instead of selling me a tire, they patched the tire instead and did not even charge me. That is above and beyond what you would expect from a business. I also appreciate the business responding to my previous experience and appreciate that they looked into it. Looking forward to giving them more of my business in the future!

After 10 years...wow, an update…read more This UVA merchandise store is a staple on the corner. Signage is something impossible to miss. They are not the official school bookstore. The store is small with packed in super inventory. I was asked if I needed help. I was directed to the ball caps and found exactly what I was looking for. However ouch on $40+ for a cap. Checkout friendly and smooth. Glad I can upgrade them from a three to now a four. I could have purchased much more with lots of items I liked.

Lots of UVA branded items packed into a central, yet small, on-campus space. Tons of apparel,…read moreespecially shirts! Inventory is pricey but they do have frequent "Sidewalk sale" items ranging from $5-$30. Parking can be tricky.