Love that your store carries my favorite lighted nocks#Lumenoks…read moreAt a good price. Everyone was helpful and knew about what I was looking for.

I can't leave 0 stars or I would. I was a longtime Sportsman's Warehouse customer. A friend lives…read morein Roanoke and picks my online orders up for me and has never had an issue. This time he went to pick up an order I had sent there and he was denied - and teeated exceptionally poorly. So he called me and I called and got a very agitated reaponse because I wanted someone to pick the prder up for me - I tried to cancel the order and received pushback over the order number. Jeff tried to get me off the phone and I had to let him know I was going to get that order number and he would do it while we were on the line. Customer Service - non existent.

Really happy with my purchase. The staff was easy to talk to, knowledgeable, and never made me feel…read morepressured. Great selection of kayaks too.

Great local kayak shop. Good product offering at fair prices. The guy working there is very…read morehelpful and knowledgeable.

Warren and Stephanie were awesom to deal with. Unfortunately, we were not able to purchase at this…read moretime but they went above and beyond to find what we were looking for. We will be back. Chris & Tarry

We took our 2024 camper there to sell on consignment. We were told at what they listed it for we…read morewould make $5k over payoff. After a couple of weeks and no offers they asked if we wanted to reduce our price, which we did, 3 times. I just sold for $1400 less than payoff. The person we worked with was not very responsive to phone calls, some times taking 24 hours to get back to us. I believe CW reals you in with an inflated price to get your 90 day commitment then you're stuck! Not a good experience!!

This location of DSG has a good selection versus busier stores. Here in Roanoke it seems that…read moreevery single item I wanted was available in UA's Medium size. I sometimes run into problems at some other locations. Other than the availability, it's your run of the mill DSG. As for service inside the store, I visited this store at 2:40am during the recent retail madness (don't ask) and several times before. The service is nothing to write home about.

Sometimes bad things happen for the better. It's amazing how…read morea sporting goods empire came to be from the actions of the boss of an 18-year-old kid employee named Dick, who asked the kid to come up with a list of ideas for products needed to get into the fishing tackle business, and after having been presented with the kid's suggestions, calling him a dumb kid who had no idea what he was doing. After having been selected as number 4 of Yelp's Top 50 most prolific Elites of 2025, a year when I also was awarded the Yelp Triad Squad Photographer of the Year Award at their Yelpies 2025 Award Ceremony, an event that honored the highest-performing Yelp Elites, and where last year I was awarded the Yelp Triad Squad Yelper of the Year Award, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Dick's Sporting Goods in Roanoke, Virginia, is a perfect example. Just the other day a good friend of mine recommended me some comfortable HOKA Clifton 10 sneakers he had bought at this Dick's Sporting Goods store. So after finding those sneakers in their app that I had in my cellphone, I drove to their store today in my pearl white Lexus to try them on. This Dick's Sporting Goods store located next to the Valley View Mall in Roanoke, Virginia, is majestic in size to the point of being intimidating. After entering their gigantic entrance, it was like arriving to a whole new world where everything sports reigned. Absolutely everything you could think of that had to do with sports, they had in their infinite inventory very well arranged in categories throughout the store. At the end of the store, they had this relatively new and well designed open area where the sneakers department was. When I arrived, I saw a couple of tables with HOKA sneakers on display. They also had a small, easy to use computer to help customers find the perfect shoe they were looking for. But what I couldn't find was a sales associates to assist me to find the sneakers I needed. An order gentleman finally came out and didn't even greet me. I had to ask him if he could help me find the shoes I needed. He didn't seem too friendly, but he went back to get the men's HOKA Clifton 10 in black size 9 for me, in regular width and wide. He brought the two boxes and laid them on the wide bench where I was seated, not being helpful at all to put them on. I asked if he had a shoehorn and he said not at Dick's, like if I was crazy to ask that question. All the time he was ignoring me and not giving me his attention. It was the worst customer service that I had ever received anywhere, especially here that I thought was a high-end Sports category store. He looks at his watch and tells me it's his check-out time, that the other sales lady could help me. She was a bit kinder and knowledgeable but also delivered lukewarm service. After trying on the sneakers I had gone there for and feeling comfortable with them on, I walked over to the front cash register to pay for them. On my way there I saw one of the managers and asked if I could take some photos of their store for this review and he told me it was not allowed, that I had to get permission from corporate. I don't understand how a store of this nature could have employees and managers with such poor customer service skills. I guess they remain in business just because they have a well stocked store with a great variety of good quality products nicely displayed. The young gentleman in the cash register was also the same. Very serious and didn't even say thank you for shopping here. What a pitty, all the employees in this store seem to be treating their customers just as the boss of the founder treated him when he was a kid, disrespectful. I hope that corporate reads this review and takes actions in the recruitment and development of their employees, starting from their store managers and down the line. And that they listen to their customers and treat them with the respect they deserve.

I have long been a customer at Eddie Bauer, buying clothes for my wife and myself over many years…read more When we went to the store today to exchange a shirt for a different size from a Christmas gift- we got a second shirt which resulted in having to pay a difference in the original cost of the shirt. Apparently US currency is no longer accepted at the store. I am sure covid is the excuse, but people are in the store touching things, bringing in drinks, returning clothes, etc... It is just an excuse not to use cash. If I hadnt had to pay the difference, I would have left with no purchase.

From the owner: Eddie Bauer is an outdoor brand offering performance outerwear, apparel, footwear, accessories, and…read moregear that is built to last. For more than 100 years, Eddie Bauer has been inspiring, enabling and empowering people to live their adventure.

I moved here 6 years ago and immediately fell in love with this store. My wife and had not done…read morehiking in years and the owner took the time to consult with us to get just the right equipment. We're now lifetime members of the local RATC club and I am a former board member. The owners are very friendly to through hikers and locals alike. I highly recommend them!

My wife and I where looking for a kayak roof mounts. During the pandemic kayaks and rack mounts…read moreare very difficult to find. We called and much to our delight the store had a few types of mounts in stock. The store only had one mount we liked in stock. But again much to our delight the Lynchburg store had another mount in stock. The staff made arrangements to have the second mount in Daleville the next morning! The store had a good selection of backpacking gear and other camping supplies. We had a very good experience. Staff were very helpful!