We came through 20 min after they opened so "I should've known better", but no, I don't want to use that as an excuse anymore. Everything was going great, everyone was super nice, it was going at its usual fast pace, then everything slowed down. I know we have to wait a few min for the "well done" fries, but 10 min at the window and I get a cold burger and regular lukewarm fries. C'Mon y'all. From the moment you order at the speaker, to paying and then to the window where you pick up your order they read your order back to you each time. So where is the misstep that my order isn't being made correctly!? It's not gonna stop me from coming here, it's near the house, it's the best priced for the quality and value and the service is great. It's just the consistency is lacking and I hope the time comes where I won't have to worry about that anymore. Until then, I'll eat my fries the way the come and come back on here to voice my opinion. read more

In-N-Out Burger - Double Double combo with a Diet Coke. Had the "Hot" chili jar still at home so opted for mine instead of theirs today. - Burgers Near Me - Visalia, California

First time here, but we know they all look alike. This store first opened in September 2021, and I'm just now trying it. well I'm behind aren't I? The #2 is always a good choice. If you haven't realized already, all In-N-Out Burgers have a set up where they get their food supplies with 75 miles from their stores. My burger was hot & my fries cooked perfectly. Coca-Cola products but I'll take a Lite Lemonade instead. Service was great, staff took my red bin for me when I was done. Restrooms were clean. Community messages behind the doors in case anyone needs help. See my pics. It's nice that In-N-Out cares about their communities. Today was a Klaflooey kinda day, but God is Good and God provides & I believe he sent me here to find all the hidden bible references in their packaging. IYKYK. If not, see my pics. Until next time, GWG and SYOYelp read more

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It's In n Out, you know what you are getting. I'm glad Visalia has 2 now. If only they'd add one to the west side of the city. Burgers are good and workers are efficient. read more

I'm not sure if it's because it's the newest site in town but this In-N-Out has always done outstanding. The food is always fresh. They're always so quick and the service is always kind and smiling, well done Riggins sight read more

There was a very hottie working there tonight great staff food was awesome sauce place is very cleanness #hmuhottie #india read more

In-N-Out Burger - Cheeseburger, 2 Animals Fries #ilovefood #fattyfood - Burgers Near Me - Visalia, California

Food was yummyness the workers were really nice and didnt get mad when we spilled our drink #yummy #bestbuggers read more

In-N-Out Burger - 2 animals fries and a yummy #2 burger with hella extra sauce and 1 lemonade and 1 dr pepper - Burgers Near Me - Visalia, California

Ketchup dispenser should be cleaned and disinfectanted, it's dirty and if not mainted it will turn to mold and cause customers to get sick. read more

In-N-Out Burger - Ketchup dispenser to the left is in need of a DEEP CLEAN - Burgers Near Me - Visalia, California

This location has become my go to roadtrip lunch stop. For whatever reason, no matter what time of day I come here, I've never been stuck in a long drive thru line (though I have seen pics on here that that is not always the case). And even if there are cars in front of me, the line moves at a much better rate than other In-N-Out locations. The staff does a great job of making sure everyone gets, well, in and out of there as fast as possible. Staff is very friendly and helpful. Often times I have my 2 indecisive kids in the back seat so having them decide between a burger & cheeseburger can take longer than it should. Whomever is working the order station is always patient and not pushy in the slightest while we beg the kids to decide. And when we get up to the window, they almost always have stickers waiting for them as if to say 'thank you for picking!' It's always much appreciated by them. Food is, as you would expect, fresh and clearly made to order. Often times the fries are so fresh I need to wait a beat to eat them which is a strange disappointed as the fries are usually the first thing I eat when eating in the car (mainly because they don't seem to keep as well as the burgers). So, if you're in the area and you've got a craving, be sure to check this location out. You won't be disappointed. read more

The food comes hot within like 5 minutes tops. What more could you ask for? The pricing is affordable despite all the changes going on, and they've remained consistent throughout their time in business. The one on Riggin Ave (Visalia, CA) seldom does too much. I know they're literally all the same (even down to the layout), but the Riggin location is a lot less packed at certain times throughout the day, so you don't have to worry about waiting as long. Good ambiance despite usually only going through their drive-thru, and the staff is usually respectful despite their fast-paced environment. I only eat plain burgers with the meat and the bun since my body reacts to foods differently now, but if you're low on cash and you need something solid, In-N-Out will never let you down. read more

Ok this is a fairly new in n out and the management is killing it! Barely any wait and the burgers tasted so gourmet. Dang I love in n out so much! Happy to find that they stay true to their mission of serving great burgers while taking good care of their employees. The spirit was very cheerful and kind during my dining experience inside. read more

I asked for a burger with three patties add pickles. I got a box with three burger patties and pickles.... read more

In-N-Out Burger - This is what you get when you ask for a burger with three patties add pickles. - Burgers Near Me - Visalia, California

As with all new restaurants, the lines were long; however, I chose to get down. The line for inside the restaurant was not as long. There were 20+ people working/training and everyone was friendly. A worker noticed I was still waiting for my food and he asked for my order number and went back to retrieve it. Other employees were walking around the restaurant checking in on customers. I waited about 15 minutes total which I didn't think was bad for it being extremely busy. Getting in to the location is a little chaotic, but they had a security guard and workers directing traffic. The food was fresh and hot so that's always good. I live closest to this location and look forward to visiting it more often. Keep up the good work! read more

In-N-Out Burger - Lots of worker. - Burgers Near Me - Visalia, California

In-N-Out has been a long time favorite of mine. Animal style burger and cheese fries are my usual go to. I normally go through the drive thru but the line was long and moving slow so I went inside. This cashier was the first person to greet me and was rude from the get go. I ordered fries for my son by saying well done plain fries because I was going to order cheese fries and animal style fries. She said, "what do you mean by plain?" Due to an allergy, I cannot eat onions. When I placed my order, the cashier acted confused and then said something rude (correcting the way I ordered my burger) and rolled her eyes at the same time. I have never had an issue like this. read more

Usually really good service but not today. Had to go in for an order to go, which is ok, and had the rudest employee take our order, rolling her eyes, and trying to change our order. We've been to a number of In n Outs and this was the worst experience by far from any fast food restaurant. read more

The experience was average at best. The food was average, but my order of an animal style burger just didn't have the regular seasoning or sauce that I have to expect from In-N-Out burger. I wish I could leave with an experience to tell, but it was average at best. I can't recommend this place. The place was so average it was forgettable. Also keep in mind the parking. This place gets packed really fast and it is recommended you drive a smaller vehicle with the amount of space you have to maneuver with the amount of people the business attracts. read more

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Drive thruuu service is garbage!!!! Never again they take for ever!! Ii was sitting for over 25 mins at a dead stop! It's faster to get off! read more

In-N-Out Burger - Burgers Near Me - Visalia, California

This is one of the cleanest In-N-Outs I've visited in a while. I mean even the outside of the restaurant is presentable, no smudges on the glass, floors are clean as well as all the tables. Of course the food is smackin!!!! Just washed my hands and the bathroom is kept up just as well. Way to show pride and take ownership of the restaurant read more

In-N-Out Burger - Number 1 extra pickles with animal style fries - Burgers Near Me - Visalia, California

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Friendly staff. Always very helpful and positive. The fast comes out fast and fresh. Highly recommend.

Great staff, didn't have a ridiculous drive thru line at lunch, food was fresh and made exactly how I ordered it. So excited to have a location closer to home! read more

In-N-Out Burger - Line wasn't ridiculous at 1pm! - Burgers Near Me - Visalia, California

I rarely give bad reviews. This place consistently gets my order wrong. I love in n out because it's typically fast, consistently good, and affordable without feeling like gross fast food. I go here probably once a week as a treat and my order has been wrong over and over again. In the last two months I've had my order correct maybe 1-2x. I keep coming back because I try not to complain. Today I placed my order and told myself if they didn't get my order correct I wasn't coming back here again. Sure enough, completely messed up my order. It wasn't even busy either. I understand things get messed up here and there as well as peak service times. This is just laziness and not caring about orders. Sad to say I will not keep giving this place my money and business. read more

This location is everything. It's on the polar opposite side of town (my side) so it's very convenient. The staff is extremely friendly, the location is HUGE as far as their parking lot and drive thru. We didn't have to wait long at all for our food. Is was made perfectly, cheeseburgers, hamburger no tomato onion, double double protein style animal style was delicious. And the strawberry shake was perfect! We will be back. read more

I'd do no stars if I could. We were so happy to have In N Out close to us, but this one is terrible. I've never ever had bad food at In N Out and didn't really think it was possible, but Riggin location? You've proved me wrong. My entire family got so sick after eating here, multiple times. First time we were like "ok a fluke because wtf it's In N Out" NOPE. Not a fluke. It's as though the workers don't know how to cook meat to the correct temp or actually cook fries that aren't completely soggy. I don't get it. The food here is awful. It takes forever. Honestly don't understand people giving this location multiple stars because it doesn't deserve any. read more

The hamburgers are always fresh, made to order. The french fries are cut from fresh potatoes. The service is outstanding and we are always greeted with a great smile by all the team members. The ambiance is great and very clean. The location is large and welcoming and well needed in our location. read more

In restaurant service is slow . Employees are joking and laughing , and not concerned with in house customers. Seems priority is given to drive thru customers . It seems that the manager is busy cooking so the employees lack direct supervision. The quality as always was great but every time the carry out service is slow and poor . read more

Pretty standard in n out location. Maybe a little less busy than the one on Mooney. Last time I went the fries weren't salted enough, but they were very fresh. read more

Good food and the service is really friendly. The ambiance is really good to but they need to clean the tables a little bit better

Burger was cold. Lettuce was wilted really disappointed. I've always got a good burger at in and out but this one location need some training hamburger should be hot. Lettuce should be fresh. read more

The line goes super fast, food is always good and cheerful great staff! Favorite location!

best in n out i have ever had. i had a interview today and it went great. the staff is very very friendly and helpful the manager is very nice and friendly so if you want a good place to eat burgers go to this place. read more

In-N-Out Burger - Hiring flyer - Burgers Near Me - Visalia, California

Excellent customer service and the mouth watering double double. Right around the corner from the sports park.

3 stars for food because in n out is undeniably the best fast food burger joint in the country. With that, the customer service and speed of the drive through is terrible. I approached the drive through and realized there was a short line. I pulled straight up to the ordering radio. I had to repeat myself 3 times for the two burgers I ordered. I truly don't think the woman taking orders was even paying attention. Obviously her mind was somewhere else besides her job. So after my order was placed, I proceeded to wait. There were only 3 cars ahead of me to get to the paying window , and I'm assuming another 3 ahead of them. So we can safely say there were only 6 cars in line... at in n out.... After 15 min, yes 15 min, I made it to the first window to pay. I received my receipt and proceeded to check it to be sure it was correct. It was correct. I then waited 10 more min to get to the 2nd window. I finally arrived and to my surprise I had to wait at the window for 5 min to receive my 2 burgers and 2 fries. And funniest thing I rolled out without checking my order and both burgers were wrong. There were no onions on my double and my girlfriend received tomatoes and spread when she didn't want either. Our fry wells were burnt to a crisp. I've given this new location too many chances. Every time we visit service is terrible and orders are wrong. Don't waste your time here. Drive 10 min down the road and sit in the Mooney in n out line with 30 cars in it and you'll be through in 15 min with orders exactly the way you ordered. Mooney in n out - 5 stars forever read more

Short lines :) but milk shake machine was down felt like I was at McDonald's line moving slower idk I'll have to come back and give them a second chance read more