The burgers and fries from In n Out taste really good. They use fresh ingredients and make your order when you place it. They don't have product waiting in steamer bins like other fast food chains. They are incredibly efficient and the prices are very reasonable. Their shakes are good as well. read more

In-N-Out Burger - Double Double - Burgers Near Me - Surprise, Arizona

See all

I really want to give this place 5 stars because the service is always top-notch and the staff is consistently friendly. However, they've messed up my orders multiple times, which has been pretty disappointing. The first time, I asked for chili peppers on the side multiple times at the drive-thru, but when I got home, there were none. The last time, I ordered a hamburger with light spread, raw onions, and extra lettuce. When I got home, the order was completely different--just the patty with a very small amount of lettuce. Since this is a newer location, I expected there might be a few hiccups, but having my order messed up multiple times is frustrating. I really appreciate the great service, but the order accuracy and attention to detail definitely need some improvement. Hopefully they can work on this because I'd love to give them 5 stars in the future. read more

The restaurant now is ubiquitous . . . . . .they're freaking everywhere and while the food is good, it's not special anymore. The service is great, and the lines are not as bad as they used to be. I still drag visitors over because they want to experience it but . . . . .I don't go for myself. read more

I will never understand people who do not like In-N-Out, it is so simply delicious! I get a double double animal style, protein style with extra lettuce (to hold it together) and it literally always hits the spot. The employees at this location by my house are always so nice and friendly. read more

In-N-Out Burger - Burgers Near Me - Surprise, Arizona

I was in the drive thru line yesterday for almost an hour appreciating that I had AC in the car. I love the protein burgers and, because it was my birthday week, I wanted a Dbl Dbl with grilled onions protein style along with fries, that I normally don't get, AND a vanilla shake. I went home and thoroughly enjoyed my meal. Yummy! No pics this time. With the unusual 100 degree days in March, I'm glad no one was outside taking orders in the heat. While waiting in line, I finished an entire podcast. It's good to go with the flow and I'm glad my time allowed me to be patience. After placing my order, I noticed all of the employees worked well together and appeared to be enjoying their shift. It made me smile. I also observed the best line to be in when the no one is outside taking orders but I'm not telling. lol read more

In-N-Out Burger - Protein burger not as pretty as the first but just as delicious:-) - Burgers Near Me - Surprise, Arizona

See all

This location is always a little less busy. Not that it isn't BUSY just less. The food is always done perfectly, never any issues with my double double cheese and lettuce only burger. The restaurant is always clean which is always shocking considering the amount of people that flow through in a day. The stuff is always smiling and having fun. This is our favorite location. read more

In-N-Out Burger - Double double lettuce and Cheese only, minus two bites. - Burgers Near Me - Surprise, Arizona

See all

Great drive thru & customer service as usual, and as I come to expect at all In-N-Outs. Drive thru and window clerks were very friendly and nice. Got my usual today and it was as delicious as always. A full meal for $10.35. I ordered a regular chocolate shake, a fry, and a cheeseburger with whole grilled onion in their holiday bag and cup. I ordered from an outdoor server about 10 cars back since the line was long and started as two lines, and was directed to merge into one line behind the car indicated by the server. Very organized. There's an outdoor patio with shade as well as indoor seating and restrooms. Small parking lot for parking. Easy to exit onto Cactus after receiving order to turn right and have close access to 303 Loop. read more

See all

When I first moved to Surprise in 2014, fast food and "good restaurants" were non existent. Praise Jesus for expansion and new builds. Now I have an In N Out one exit from my house. That could become dangerous! I took the kids down here the other day (It's their favorite spot, by far) to get some lunch. Typical great In N Out experience. Friendly cashiers, extremely reasonably priced food for a family, fresh, hot and delicious! Can't say much else. I went with a 3x3 with meat cheese, grilled and regular onions only. It's my usual order and it always hits the spot. Fries were good (if you eat them within 10 minutes) and the kids enjoyed their food too. Glad to have this in the neighborhood and I will be stopping by, often. read more

In-N-Out Burger - 3x3 and fries. - Burgers Near Me - Surprise, Arizona

See all

Another in-n-out location, more delicious food. Fast, friendly, clean, and consistent. I have come to prefer the ingredient ratio in the regular cheeseburger. Toast on the buns is perfect and tasty fresh fries. Yum! read more

In-N-Out Burger - Burgers Near Me - Surprise, Arizona

See all

Good, but as an East Coast Guy, I'm not sure I fully get it. The restaurant is well run, the staff friendly, the service was not as quick as I had anticipated. But, the real challenge for me was the taste of the food. I did not find a strong beef flavor from the burgers and that surprised me. They were well cooked but simply OK in my mind. I'll likely go back but it won't be my first choice. read more

In-N-Out Burger - The kitchen area...very clean and organized! - Burgers Near Me - Surprise, Arizona

See all

As busy as they were it took 15 minutes for 6 burgers 4 fries. Quick customer service and food accuracy 100%. Resturant stays clean. Very noisy when busy a little hard to hear. read more

See all

A hidden in n out. Said no one lol this in n out is hands down the fastest and cleanest in n out also they have of course ample staff food quality is great and so far they have ample space for the drive thru and parking unlike other locations in the valley they look as if they really did set out to make it more efficient. Food was great like always buns were a little over cooked as to be expected as they are still working out training issues with any new store. If you are looking for a burger and don't wanna be over charged for a slice of beef this is the spot! read more

In-N-Out Burger - Double double, cheese fries, fries, 4x4 hamburger - Burgers Near Me - Surprise, Arizona

Love coming to this location. The line always moves very quick and the staff is super friendly. The location is very convenient and easy to get in / out of without fighting traffic. We love how much food you get for the price you pay. We typically get a double-double with fries and a drink (x2), and a single with fries and a drink and pay about $32. We've only ever utilized the drive through here, so can't vouch for the indoor seating service / ambiance unfortunately. read more

As always, your food is the best, but the reason for this review is you guys had such a good talent of hiring good kids to work the front end. They are courteous, they are responsive to the customers, and they are friendly. read more

Who'd of thought I'd happily wait in a drive thru line of over twenty cars? I've been eating In N Out for decades and love it just as much as the first time. Service is always fast, efficient and friendly. This newest addition to Surprise is much needed. Conveniently right off the 303 and Cactus exit this location offers a double lane drive thru, good size parking and your typical patio and such. While there were many cars ahead of us with the 4-5 employees taking orders it went quickly. Food was perfect as always and fulfilled our cravings! Great start to this newest location. read more

In-N-Out Burger - Double Doubles are my love language - Burgers Near Me - Surprise, Arizona

As a longtime In-N-Out fan originally from California, I know exactly how a proper Double-Double should taste. Unfortunately, this location consistently misses the mark. I've now found hair in my food twice, which is completely unacceptable. To make matters worse, the team clearly struggles with basic requests--when I asked for extra lettuce, I got barely any. Fries? Drenched in salt. Cleanliness and food handling? Clearly not a priority here. It's disappointing, because I hold In-N-Out to a much higher standard. I won't be returning to this location. I'd rather drive the extra distance to the Bell location, where I know I'll get my order done right--without surprises. read more

See all

We love having this In and Out so close. Service and food is hit or miss. Given they are newish we will try them a few more times. I'd like to add that no matter how busy they get, they are fast! read more

This IN-N-OUT Burger gets drive-thru service right. I find most locations a bit slow, but this one runs like clockwork. Even when the lot is crowded, the line moves quickly and efficiently. On rainy days, when there are no order takers outside, the speaker system still keeps things moving at a good pace. The location just off the 303 is very convenient if you use that route often. It is easy to pop in, grab a meal, and be back on the road in minutes. The staff are organized and friendly, and the food is exactly what you expect from IN-N-OUT: fresh, tasty, and consistent. Overall, this location sets the standard for fast, reliable service. For me it is the gold standard that other IN-N-OUTs should follow. I will definitely be back. read more

Got food from the drive thru tonight at 7:30pm. Wayyyy too salty for all of our burgers and the fries too. I could barely get through two bites and needed to chug water. And not enough lettuce. I think I'll drive the extra distance to go to the one on bell. read more

The employees that work there are always happy with smiles on their faces. Hamburgers are great. I love the animal fries

Hands down the slowest in-n-out. Come here if you have a lot of time to kill. Waste of time

In-N-Out as a whole, I love. The simple menu allows the food to be made quick and fresh. My only problem was that the meal I had today was so much saltier than usual. Like I almost couldn't eat it. They also messed up my order (just a little). I've never had this happen before and I'm hoping it was just a fluke. The service itself was still good. My husband said his food was fine so I'll give them the benefit of the doubt. read more

Nice welcome from staff. It was a little hard to figure out how to enter the parking lot. Lots of construction still going on in the area and probably will be for sometime. My bun was a little too toasted. Very well kept and clean inside. read more

See all

Burgers still good as always! We went Saturday 10/25 after a concert so around midnight... our bill was $46.98 we handed them a $50 was told they can't take anything over $20 after a certain time... first off you can't deny any type or currency second we were getting less then $5 in change, but whatever. They started handing us our drinks and then handed us one burger that's when we realized it wasn't our order so we got a free soda and a free milkshake because once it's in the car, they can't take it back per health department rules. Oh, and they didn't have the sauce packets they had these ramekins instead, and only gave us ONE! for five burgers and an order of fries. Not trying to bash them but do better. I know that they are new but I'd rather wait in line at the Bell Road one then go to this one again until they have everything situated. read more

In-N-Out Burger - 1 Ramakin instead of sauce packets for 5 burgers - Burgers Near Me - Surprise, Arizona

Thank you michael for helping me clear my table after eating, as I am recovering from a knee injury. The burger was so good i just had to order another one. The blond young lady calling out food order, saw me and with a smile on her face, brought the food to my table. After I was done, michael with a smile on his face helped me again. This is what customer service is all about. It made my day. read more

In-N-Out Burger - Best burger ive ever had. - Burgers Near Me - Surprise, Arizona

Drive thru needs work! We waited over 45 mins with ten cars in front of us, just to order! You need people outside taking orders to get the process moving. The location on Bell Rd does a way better job. Food was like normal when we got it but I'm sorry waiting an hour to eat is a problem. "Fast Food" read more

Such well trained staff! Super friendly, efficient and courteous. Food was very good for a great price. Restaurant was extremely clean. The only thing I felt they could improve on is the cleanliness of the bathroom(s). I only can speak for the women's, not sure about the men's. read more

Fast, delicious, cheaper than McDonald's , better than the King... Always happy service..The animal style hits just right ..We truly appreciate the protein version. read more

Sooooo slow. You sit in the drive thru for ever. Food is good. But plan for 30 plus min in the drive thru at all times

Food service is beyond excellent . Speedy service . Excellent customer service . Food is excellent also . New location is also excellent . read more

It's fast food, but piping hot. Because everything is made fresh, a slight wait is not uncommon. Have never had an order filled that was warm or cold . Every order is always hot! Right off the hot grill hot burgers and right out of the deep fryer hot. read more

Love in-n-out and really have never had issues with my order especially because they repeat it back multiple times. But at this specific location I have had my order messed up twice now in the past three weeks. Pretty disappointing because I have never had to check my food at this establishment before leaving the drive thru but I guess now it's time to start. read more

Has been my go to fast food burger place. Love the fresh lettuce, pickles, grilled or raw onions. Do not like the fry's. They really could do better with them. Has the hamburger patty gotten smaller? Last time there I certainly felt like it had. Will still go there as they are consistent, and always clean! read more

We have been here many times since moving out here. No matter how long the line they are still pretty fast. No complaints except figuring out how to get in line it's crazy and a little dangerous read more

It's still a relatively new restaurant, but it's been consistently great since it opened. The employees have been very courteous and helpful. Lucas, for instance, has helped us at our table on more than a few occasions, bringing us things to help out with our baby while we eat - things like refills, more ketchup, or a fun paper hat. The food has always been good, as is typical for in-n-out. We love this being open right near us. read more

Good service and staffs are patient and friendly . I use drive through most of the time.

Love the toasted bun. French fries are not my favorite. A do not love a lot of things on my hamburger. Here I can get it exactly how I like it. read more

I have gone to this location a couple of times now since it has opened and the friendly staff, order accuracy and cleanliness of the restaurant both times have been wonderful! :) read more

Truly this new build has been the most impressive in our area. Most of the new restaurants at Prasada have AWFUL service and subpar food. Not this place, food, atmosphere, customer service, all 10/10. The drive thru is easy to get in and out of, parking lot actually makes sense, clean bathrooms, it's really great. read more

Vivi was absolutely awesome, will be coming back because of her! She was so friendly, made sure my order was correct!