Each time I'm in a state with an In-N-Out, you know I'm there. This In-N-Out is truly exceptional; went there twice during my visit: once in the restaurant, and the other time, drive-thru. Both experiences were truly great, no complaints. Inside of the store was clean. Drive Thru experience --- although the line was long --- was a breeze. The food? It looked impeccable and tasted absolutely amazing. I can see the attention and care of the workers at this location, and it shines. Don't believe me? Look at the photos! Keep it up Napa!! This In-N-Out is doing a phenomenal job! read more

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In and out Napa it's pretty much what you expect from any In-N-Out location except this one gets really busy. It's been really hit or miss with the burger chef and fry cook lately. Came here about a week ago. It was amazing today average subpar. The burger uneventful bun wasnt toasted sloppy fries and burger somewhat cold. Open tables are always dirty. Some of the staff make an effort, but others don't. I've been coming here for years and not one of the staff except the older Asian guy makes any effort to get to know or care we come by. Another staff member almost dropped the open counter on his head. Luckily hes ok read more

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The restaurant is exactly the same as the one back home. It gives you a sense of familiarity. X Palm trees mark the spot. The employees are friendly and welcoming. It taste exactly the same as back home. Super fresh cooked patties with crisp lettuce, juicy big sliced tomatoes, soft warm bread and perfectly cooked sautéed onions. I always get mine animal style. We found a seat at the booth. Employees are walking around cleaning throughout so we got a clean table. While we waited, one of the employees came by and offered us kids activity Kit. It kept them busy with the crossword puzzle while we waited for our number to be called. They called our number about 5 to 10 minute wait. During that time I was able to get my own ketchup and chili peppers. read more

In-N-Out Burger - Animal style - Burgers Near Me - Napa, California

Okay, where to start? Everything is positive! Thank you very much In-N-Out Burger, Napa for recognizing all Veterans on this Veterans Day, November 11, 2025! The burgers were the best, always cooked to perfection, delicious & crispy home-made fries, and a cold soda? What us not to love?!?!?! My daughter and I are both military veterans and the service we received was just perfection! We did not expect to be served at our dining table and were completely caught off guard when our food orders were brought to us. The service was far and beyond what we are normally used to, so thank you very much for the wonderful service and Veterans Day appreciation meals! The ambiance was perfect too, not too crowded either. We really appreciate our Napa In-N-Out Burger! read more

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The food and the service was great, but that parking lot feels dangerous. I feel like if you park to right you are okay but everything to the left withat line feels unsafe. read more

Solid In-N-Out while out hitting wineries in Napa. Line moves fast (drive thru line was super busy) and we waited maybe 10 minutes for the food but the food is fresh and made exactly to order- double double with the chopped chilis was fantastic. read more

I don't have to say much everyone knows.good burgers for that prize. Service the best ever. Store is always clean even though so many people dine i read more

Living on the East Coast, one of the first things I check when headed to California is if there's an In-N-Out nearby. Fortunately, there's one right in Napa! We went through the drive thru which was very organized. We all ordered doubles, animal style, which were fantastic! The strawberry shake was very good too! I'm not a big fry guy, but wouldn't recommend coming here for them. Service was very friendly. Right on!! read more

In-N-Out Burger - A West Coast must! - Burgers Near Me - Napa, California

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I was a faithful In n' Out junkie when I lived in Santa Rosa. I went religiously 2x a week on Tuesday & Thursday's and it's always been delicious. The fries were always crispy and the buns always nice and toasted. I was so excited when I moved to Napa that there was one right next to my house. After my first time eating there I was disappointed in how soggy my fries were and the burger was just not the same. I've tried it a few more times and it's been the same each time. Perhaps they can have a Santa Rosa Manager come over and re train everyone so that the food has the same awesome quality and taste. I would really enjoy coming back to my regular 2x a week routine but the food just needs to improve. Juicer burgers, toasted buns, crispy fries every time. Please can we do better? I've been here a year now and it's just not the same quality I have come to expect. read more

Always a pleasure to have burgers and drinks with nothing but smiles . Can't wait to go back for more.

Tonight you forgot my animal style fries and chocolate shake . How can I get a refund now that I am home ?

Good service and very good food it's the best one in Napa since it's the only one but they have really good food heck you can get meat patty's only That's why it's so good they just need to expand there restaurant a little bit still it's good food read more

This 5 star is for the great burger and for DANIEL who was so courteous, most welcoming friendliest person we have ever met in all of our years at ANY in-N-out ! Congratulations for an awesome hire! read more

Great service as always, fresh food and quick to get back on the road. Clean seats and tables, even during the busy times of the day.

First off, it's in n out, so of course it'll have 5 stars! This review is specifically for Daniel. He held the door open for our party upon entering while he was on his way to clean up outside. While inside he stopped by to see how things were going and if we needed anything. When I approached the counter to ask for forks for my animal fries, he came up behind me to ask how he could help because no one was at the counter. I'm not complaining no one was at the counter, I'm trying to point out he's observant and helpful. I also noticed how incredibly helpful he was to his teammates. The most wonderful smile that never left his face. I love Daniel and am so happy he was hired. read more

In-N-Out Burger - Daniel - Burgers Near Me - Napa, California

It's a Sunday. I actually didn't know I was going to be in Napa again today. It feels good to be back in Napa. I'm not going to lie. I had an In-N-Out every other day for a few months. I'm here at the In-N-Out Burger on W Imola Ave., I seen it a lot of times going to Cinemark Century Napa Valley and XD or Target. There's nothing more All-American than a Cheeseburger. I had to do it again, but this time I got the infamous 4x4 Cheeseburger instead, and Animal Fries. I don't do this everyday, it been a very long time since I had a 4x4. And last time I had a Strawberry Milkshake like usual, but this time I went with the Chocolate Milkshake. The Chocolate Milkshake was so pleasant for a hot Summer day like this, the only thing is it was so thick that I needed a Spoon. And there's nothing quite like a California Classic Cheeseburger, their flavor is so distinct. After much reconsidering, I think the last time around at the end of the other year, I scored their Cheeseburger somewhat lower than it deserved. But since this time I got the monster Cheeseburger version, I would like to rescore it. I give this 4.4 stars out of 5 stars, and it's even better knowing I did it in Napa. read more

In-N-Out Burger - Burgers Near Me - Napa, California

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Love me some In-N-Out! Been here quite a few times, always clean and good service. Always consistently well cooked food. I like that I can get black iced-tea, not many places serve it fresh brewed. If you haven't tried your hamburger animal style, do it now! read more

Service was great per usual but I just ordered through drive through about a hour ago and when I got home and opened my fries it looks like my fries had been sitting out the spread on them didn't look fresh it looked dark and my fries were burnt, also I asked for my protein style double double double lettuce wrapped and they only wrapped it once and forgot my whole grilled onion, usually I love this location but today they werent on their best game. read more

In-N-Out Burger - Very stale and old looking animal fries I got in my order - Burgers Near Me - Napa, California

I can't get over the energy in the kitchen! The crew is the best of the in and outs I've been to. Keep up the great work. My hamburger meal was great too! read more

Always great! Highly recommend this place and chain. Ask for the animal style on any of your burgers and you won't regret it. Best burger chain read more

We have eaten here many times in the last 6 months. Everything about it has been great. The quality of the food is fantastic and never varies. The employees and friendly, helpful, fast and hard working. It is always very clean. read more

In-N-Out Burger - Double -double cheese burger. They even cut it in half for us! - Burgers Near Me - Napa, California

First of all i have never written a complaint, but this girl was just straight up rude. Me and my boyfriend were ordering inside and " donna" was taking our order, she looked at us like we were stupid after saying our order and said " so onion?" In a snarky way. As if there is some unspoken rule about how to order your food there, she made it seem like we didn't know what we were doing. Not only was she a bitch but her facial expressions were giving big ego/ over confident... please work on hiring good spirted employees because she was NOT welcoming whatsoever. And btw donna seemed to be training another girl, if she's teaching other workers to act like this that is very unprofessional. Loved the burgers tho read more

Usually good, but lately the fries have been terrible -- too crunchy, lots of black spots, small size fries. Burgers can be sloppily put together either way huge chunks of lettuce you can't get your mouth around. read more

In-N-Out Burger - Black spots on my fries. - Burgers Near Me - Napa, California

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I've been to this In-N-Out twice already and I'll say that hands down this is the In-N-Out with the shortest lines I have ever seen! haha and that's a great thing for me! I frequent the San Ramon and Pleasant Hill locations and the drive-thru lines are crazy insane, about 45 min waits. Here at the Napa one I don't think I've ever waited more than 10 min! Maybe I've just been lucky the couple of times I've gone. My In-N-Out order is always a cheeseburger with grilled onions, animal fries and a coke! Can't go wrong with that! read more

You can't go wrong with in n out burger. Consistently good, fresh ingredients, quick and friendly service, and low cost. Is this the best burger in the world? Of course not, but for about $3.20 per burger, you can't beat the value here! read more

In-N-Out Burger - Cheeseburger and Fries - Burgers Near Me - Napa, California

It's In-N-Out Burger, what else do you have to say?!? This company holds its food and customer service to super high standards, and this particular store is no exception! I've been here many times over the years, and have had a great and yummy time each visit, lol! Just like any other In-N-Out, expect a super long drive-thru line, and a pretty crowded dining room. But it's always worth the wait! Pro tip for any out of towners trying In-N-Out for the first time: order grilled onions on your burger, and order animal style fries! read more

In-N-Out Burger - My go to! Double-Double with grilled onions, and fries with a packet of Spread! - Burgers Near Me - Napa, California

Daniel made our experience, he was super friendly and really good with kids. He was saying hello, opening doors for guests, asking people if they needed anything, bringing children hats. Just overall so warm and friendly. His voice is so lovely over the intercom and it was a wonderful experience. I'm glad we didn't choose to sit in the drive-through. read more

Over rated. Burger was just like any other fast food burger. Got food poisoning here twice in 3 months. Never coming back I'll stick with my own grill read more

Not sure what the hype is with West Coast people with In-N-Out Burger, but to me, it was pretty much the same as McDonald's. Regardless, the cheeseburger and fries were great. Perfect drunk food. The service here was fantastic. They were so friendly and patient with our drunk ordering. read more

In-N-Out Burger - Cheeseburger with Fries - Burgers Near Me - Napa, California

There is no reason I should have to stand there and wait 20 minutes for a person in front of me to order 20+ meals... they should either cap the amount of food you order, make those people order ahead of time, or deal with large orders on one register while the other cashier deals with all the normal people who just want to get a burger, and now will probably never be returning again, because I can't roll the dice on whether I will be forced to wait 20 minutes for a $200 order (technically, it was a $120 order and a $50 one) and then wait for who-knows-how-long for them to make that person's 20 burgers and 10 fries... This is a terrible way to conduct business. read more

I have to say that I am not the biggest fan of in/out. Give me a whataburger any day over that smaller and more expensive hockey puck w weird sauce. The fries ... well not my thing either read more

Good foood !! The burger is one of the best, the service is really fast and they are so nice to you !!

In-N-Out Burger is a timeless gem in the world of fast-food burgers, consistently delivering on its promise of fresh, simple, and delicious fare. With a menu focused on quality over quantity, each bite is a testament to their dedication to tradition and flavor. The Double-Double, a signature offering, never fails to impress with its perfectly grilled patties, crisp lettuce, ripe tomatoes, and that iconic spread, all nestled between soft, toasted buns. Every component harmonizes flawlessly, resulting in a burger experience that is both comforting and satisfying. You can't go wrong, especially with the price of their items Service is quick and the ambiance is great. The restaurant is always clean and great location to eat with the family. Friendly staff who greet you with a smile and are happy to help. read more

I go to innout literally every day and I've never had a worker be as genuinely happy and nice as the lady that served me my tasty nums tonight. Taylor, I hope you go far in life, get it girl. This innout doesn't usually have a super intense line for food and it takes 15-20 mins on a bad day which is good for innout. Everyone is always super nice and I don't usually get an incorrect order unless I can tell one of the workers is new (yes I come here too often lol). Pretty clean and not overcrowded! You can go inside to pick up and then eat at the tables outside, which are all at least 6 ft apart. The staff wears masks and try to take orders from the passenger side of the car, which is considerate. I love this place. read more

In-N-Out Burger - Number 3 + pickles + raw onion Fries RootBeer No Ice - Burgers Near Me - Napa, California

Always say no to eating in car but they never listen. Wrong time of opening posted. Getting ignored at drive thru????? This in n out is super mid. read more

I had never eaten at an In-N-Out Burger before. It was good! They were very busy, but got our food out rather quickly. There was a sweet gentleman working and checking on us to let us know our food was coming and if we needed anything. He was a ray of sunshine. The restaurant was clean, too. Will definitely eat at an In-N-Out next chance we get. read more

Never have I ever thought I'd write a Yelp review for a fast food establishment until the Napa In-N-Out Burger far exceeded my expectations. My BF got married at Calistoga Ranch and we woke up ravenous the next morning. We thought there would be no fast food in Napa... wrong! This particular street had everything fast food, including, what appeared to be a renovated El Pollo Loco (never had it). And this location shares a parking lot with McDonalds. We pulled in on a Sunday at 12:30 and walked right to the counter to order... If you're not familiar with the In-N-Out Secret menu: Neapolitan Shake- vanilla, chocolate and strawberry ice cream mixed together Grilled cheese- everything but the beef patty Protein style- wrapped in lettuce, no bun Animal style- mustard grilled patty burger, grilled onions, added pickle, extra sauce (you can get animal style fries also) Well done fries... or cheese fries Banana peppers are available I literally hate salty food, so I get both my burger and fries with no salt. This is my favorite part about In-N-Out, the food is made to order and you can customize it how you want without feeling like an asshole. My go to? Cheeseburger animal style, no salt fries, with an iced tea, splash of house made pink lemonade and a fresh lemon wedge. And now for the real reason I'm writing this review? A young lady came to our table and asked us if we needed anything... napkins, ketchup, drink refills. She was genuinely there to help and I was genuinely overjoyed by her customer service. So much so, that I'll ignore the fact that In-N-Out gave the GOP a butt ton of money for the upcoming November elections. read more

In-N-Out Burger - Burgers Near Me - Napa, California

This is by far the best fast food burger shop. They have a small but specialized menu where they've perfected each item! The double double is incredible and hardy! The fries are fresh and not overly greasy like most other fast food places. And the strawberry shake is to die for. My go to!! Highly recommend. I go every time I'm on the West coast!! read more

In-N-Out Burger - Interior - Burgers Near Me - Napa, California

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Drive thru staff 4/18/23 @12:49pm was next level friendly , from the guy taking orders outside to the lady with nice eyes charging & especially Daniel on the last window! Never seen Daniel before but let me tell you he was extremely friendly! Can't believe I'm even leaving a fast food restaurant a positive review Great service read more

In-N-Out Burger - Burgers Near Me - Napa, California

3.5 stars. What is there to say about In-N-Out? It's predictable, but awesome. The burgers are cheap, the meat is high quality, and the people that work there seem to actually like their jobs. Like most folks, I order off the secret menu. Cheeseburger with a whole grill(ed onion), add chili peppers. Maybe I'll add an animal style on the side. No complaints about the burgers, or the service. But there is one complaint, and that's the fries. Typically I will order the fries "light well" - meaning, cook them a bit more (well done), but don't make them crispy chips. I ordered light well the last time, and as the picture shows, they came back just to the left of raw. Now people will tell you that In-N-Out is good, but their fries suck. And those people are right. Tweaking the order - getting them well done, light well, etc. - typically makes them okay, but in general, meh. This particular location somehow managed to make them worse than usual, which is a disappointing accomplishment. Overall, I'll go. Frequently. But check your fries before you drive off into that meaty oasis. read more

In-N-Out Burger - Quality you can taste! - Burgers Near Me - Napa, California

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