We come once a week with a large group at around 9pm, right before they close. The entire team are always so happy, friendly, welcoming and helpful. EVE is especially wonderful!! She has the best personality and attitude I've seen in a fast service restaurant. The food is always prepared perfectly and quickly. The restaurant and restrooms are clean and tidI could go on and on. Bravo, Habbit!! We love you!! read more

I love Habit Burger joints, and this one is just fantastic! Nice end-spot in a mini-mall, big space with lots of booths. Very easy ordering via screens as you enter. The counter staff is down-home friendly here (which I love!) and the food is just as fantastic as all Habit Grills! I'll definitely be back on my next visit to Napa! read more

Habit Burger & Grill - Bacon Char Burger with Tempura Green Beans and DIPPIN' SAUCES! - Burgers Near Me - Napa, California

5 stars for the nicest employees I have encountered in a long time. We came after a night time game, worn out and tired but we're immediately met with smiles and kindness! Keep it up all! read more

The service is really good the new cashier is really nice to us and gave us good service. The manager is super kind and great with customers. The Oreo shakes here are super good and recommend to the double charburger. read more

Habit Burger & Grill - 2 Oreo shakes - Burgers Near Me - Napa, California

I always liked this place because it wasnt the usual hamburger vibe. They actually had really good chicken sandwiches and wonderful fried onion rings. I always would order the teriyaki sauce with my chicken, plus bacon and grilled onions on top..Their milk shakes were the real deal also, and made an excellent pairing with my sandwich. Im heading back again today for my lunch! read more

Please pass this on to the restaurant, I'm no longer going to order from them because Uber chose to have the driver not complete my delivery, which was 3 more minutes to my house, when instead he pulled in to pick up a Starbucks order, and went back across the freeway to deliver that coffee, delaying my order delivery by 15 minutes so it's cold... and the driver said Uber made him do that. Nice place when I take my son there, but you should look for a new delivery service so you don't lose more customers. read more

OMGee these burgers are so delish! And the fries are so fresh!! We got our order quickly and the staff was very polite. Very fresh ingredients and hot fries!! Clean dining room and friendly staff. I'll be looking for this company in Texas! read more

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The burger tastes meatier / charred than in n out. But less of the veggie freshness. Also, slightly on the pricier side of fast food burgers. Fries were plain but the ranch sauce was a nice add - dipped my burger and fries in that. read more

Habit Burger & Grill - Charburger - Burgers Near Me - Napa, California

I Love Nation hamburgers and fries! IA great place to get a juicy burger! I eat almost eat all my fries before I get home! The smell and taste so good! read more

Tried again today. Again, wrong order. What's the deal? Do employees not read tickets? That's going to be a problem if your business model relies on mobile orders and kiosk orders. read more

Service at this location has gotten better for the last six months. Staff are polite, efficient, and get orders right the first time. It was a mess in years past following the corporate change. Online marketing is still weak, like sending out the Tuesday promotion for any day of the week and then abandoning it. Don't care as much about that, so long as the cashiers, cooks and food are good. read more

The staff here at habit napa Trancas, are constantly overworked and it shows. Always packed with grub hub, door dash. Habit used to be great, then went downhill ever since yum! brand corporate bought them out in 2020. Same folks who own Taco Bell, so that ought to be a clue where I'm going. Prices went WAY UP, quality and food portions WAY down. The meat is super processed not even flavorful, and either served cold, undercooked. Or if you're lucky they'll give out some cold stale fries. Staff is cool about remaking it but idk how many times I've had to wait forever for a remake or two. And they charge $35-40 for junk. I wouldn't complain so much if it was priced according to Taco Bell prices. But it's WAY OVERPRICED and way poor value/quality. The toilets stink like sewer pipe and always trashed. I tried contacting corporate habit. They just sent me some char tickets I threw in the trash read more

Habit Burger & Grill - a man standing in front of the counter - Burgers Near Me - Napa, California

Best big meal salads in the area! The green beans are delicious! Love the manager! He's a joy and brings happy service to a new level of happiness. read more

They provide a pretty average burger for the price point but it's satisfying and fairly tasty. Better than most fast food burgers and more affordable than your average diner or restaurant burger. The appeal of this place is that it seems like they actually care about providing a consistent standard of food quality and the inside of the establishment has more of a diner feel than a fast food joint. The service people are generally attentive and quick, no complaints. read more

They always forgot to add extra ranch to order and always forget to add extra ingredients. They are kinda like the new McDonald's now lol. Do the employees not know how to read or something . Yet I keep coming back read more

Always a clean friendly little restaurant! We can always count on habit for a good burger and fries, but this time we had the garlic fries and the green beans and they were DELICIOUS! they also have some pretty good strawberry lemonade, and a new juice drink that we bring the leftover home and add some vodka to! Sooo yummy read more

Omg!!! I had a freaking cockroach on my tempura green beans! I didn't notice until it touched my hand! Then I grabbed a paper towel and squished the little bugger! I ordered through DoorDash and they won't help me! Here are the pics and Doordashes response to my complaint, I am flabbergasted!!! I'm so disgusted! I can't eat my food anymore. At least they should have refunded my meal! Guess I'm going to use Uber eats from now on. (And the meal was folded in a paper bag and taped for tampering so I know it wasn't from my home as I also have never had cockroach issues in the past/present). read more

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Please thank Juan again for me. Habit has excellent customer service, unlike Burger King and Motel 6 which are terrible.

Food here is not made to order, just got fries that must've been in a oven because they had that dryness to them. Burger was cold in the center. Won't be going back read more

The food is here is like no other the burgers here are delicious I recommend the Santa Barbara Char it's something about the avocado on top of the two freshly chargrilled patties with caramelized onions, American cheese , and with lettuce and pickles to top it all off it's also on a grilled sourdough bread once you take a bite you will know what I'm talking about it's like the scene from ratatouille where Remy and Emile eat the fruits and cheese and they are just savoring the juiciness. My whole experience was made happen by their great Manager Juan Lopez he deserves to be given the highest prestigious award any habit worker can get for his amazing service he just makes me feel at home he even tucked a napkin in my shirt I will definitely come here again well done The Habit on Trancas -Jesus read more

Disappointed at this location. 1. we ordered to-go Chicken Caprese Sandwiches with sweet potato fries and drinks 2. The sandwich was cut into 2 pieces and had a toothpick poked supposedly over it to hold the bread and chicken but it was poked inside and didn't know it, hurt my upper mouth good thing wasnt that hard enough though that hurts bad.. So what i did was open the other half of the bread and showed the toothpick was indeed inside a bread instead of outside.. how can one do this, it is a common practice in the kitchen and whoever staff did this can be responsible if a kid or an old person orders this meal and doesn't notice the toothpick. (see photo) read more

Habit Burger & Grill - Toothpick was poked inside instead of over the bread, hence unnoticeable and hurt my mouth. - Burgers Near Me - Napa, California

Ordered the original charburger & tempura green beans. Both were delicious but the tempura green beans are my new favorite! They're crispy, crunchy & taste delicious with ranch. I ordered to go so I didn't notice when I got home that the container of ranch they gave me was just a small squeeze of ranch, just about a quarter full, had I known I would've asked for extra ranch. Besides that, I was very satisfied with my meal! read more

manager is very UNPROFESSIONAL towards there workers!!!!!! poor service & wont be coming back. DO BETTER AS A MANAGER.

Got delivery. Very mid. Fries good burger wasn't great. Kinda dry and just not the best.

The food is always fresh and well made and has different choices that other burger joints just don't have like the Teriyaki burger with pineapple no cheese the player cuz that's a little overboard but for real the Sweet potato fries are delicious!I don't even like sweet potatoes for real but they make great sweet potato fries and it goes well with a extra well terryaki burger with pineapple read more

This time I had the chicken club and tempura green beans chicken was over cooked green beans were undercooked. Needless to say I won't be back. read more

This was my first time at this location, and my first time having The Habit in a couple of years. Man, I forgot how amazing these burgers are! First off, this location seems to be a bit bigger than other locations I've been to. So even though it was the lunch rush, we were quickly able to find a table. On to the food! I ordered the Double Charburger and it was amazing! The meat was so tender, juicy, and tasty! The onions already come grilled, which i totally love. And the sauce! Whatever is in there sauce is magical! Lol. And the lettuce and tomato always seem to be perfect as well. Also, the service was good and the burger didn't seem to take too long, even though this was during the lunch rush. Long story short, I will be back. I'm trying to eat more healthy these days, so it'll be a while, but I'll be back. Lol. read more

Habit Burger & Grill - Double Charburger! SO GOOD! - Burgers Near Me - Napa, California

I love the burgers here and honestly for about the same price of going to Wendys I can eat truly delicious gourmet like hamburgers with the traditional french fries or another day we can try tempura green beans (YUM!!!) We also absolutely adore their milk shakes. The cost for what you get (is good value), quick and friendly customer service and the location is clean and nicely appointed. read more

I ordered two grilled chicken salads and an order of onion rings. The salads looked smaller than usual but probably my imagination. The salads were dry so I asked for another container of salad dressing and I was told there would be a charge. I complained that the salads have had a recent price increase and now you want more for a second container of dressing for a dry salad. Soooo, I gave both salads back, threw out the onion rings, and said this is not about money. I was asked if they had an address where I could sendtoo a letter and they said I could look it up online, they didn't have a corporate address. Bottom line, I doubt I'll ever be going back. There are to many other options read more

Dont go into these bathrooms , the "manager" opened the door on me when it was locked. When i confronted her about it she said she couldnt open it if it was locked yet she saw me going to the bathroom. And if i didnt push the door close she wouldve opened it all the way. She told me she could talk to the manager but she was one as well?? Super disgusted because she laughed it off like it was something funny . Shes light skined and had a blue shirt on . Never again. Be aware ... read more

My goodness.. i came into this "fine" establishment with a hispanic girl named Bianca screaming at who the cashier said was the "manager" and she was not friendly made no wye contact and was super unprofessional... then Garrett who is the "manager" was super not responsive.. slow.. and not friendly. I had requested a neapolitan shake and they said they could not do it... i was like.. well they've done it at all of the other locations ive been to. (Really has never been a problem in the past at any other locations..) the cashier Moises was nice but seemed new.. not knowledgable but super sweet... This store lacks customer service and pleasing their customers. I honestly havent been here in so long and the serice was bad on top of having the store a mess... I am appalled read more

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Do not bother ordering from this location unless you are ordering in person and can verify your order. They cannot fulfill a basic order correctly and it is a constant problem. I feel like a sucker for continuing to order just to find out the hard way that the Habit does not require their employees understand how to count to FOUR. If they did my order wouldn't always be missing something... read more

Really good food, and good flavor. Never disappointed eating here. The place is really clean as well and the staff are friendly. Food tastes fresh and it's cook very well. For the first time I tried their "Super food" salad and it was delicious. A big portion as well. I wished it had a little more quinoa but other than that it was very good. Vinaigrette dressing is amazing and the chicken was cooked to perfection. The prices are reasonable and teas are very good as well read more

NOT GLUTEN FREE! went there today and wanted to order a salad even though the GF menu says all salad dressing and even the chicken breast is GF it is not. they states they use teriyaki sauce on ALL of their chicken and the stadd had no clue about anything and wasnt willing to modify. read more

No one has called me or emailed me directly other than to ask for my contact info and then tell me sit tight. I got the reply on the review to show the public they're helping me while not actually helping me. Not sure why it takes a week to get a receipt. read more

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This is a great burger stop, I've been to the Santa Barbara location and this one is just as good. Excellent. Thanks

What did I expect? :( I ordered a mushroom burger with fries and a drink. I also asked for avocado. I got a tiny scoop for an additional $1.25. Not worth the cost. I couldn't taste it on my burger. The burger was a small frozen patty cooked to order. This was truly a fast food experience wrapped in a gourmet burger joint decor. Mistake! I thought this place was something that it wasn't. My bun fell apart after my 2nd bite which lead to eating the rest of it with a fork. If there is one thing I do not like is cheap buns. Ugg! The fries were good and the drink was a drink. The line was long, but moved quickly. The inside of the place was clean. They had two restrooms which were fairly clean. My order cost $10.48. Barney's or Artisan Burger would have done this price more justice. Now that I know what they're about I do not feel the need to return. read more

Habit Burger & Grill - Inside - Burgers Near Me - Napa, California

The Burgers are good, the rency fries are great and the price is fair. A very busy place, that says a lot.

The franchise needs to reign in this location. It is dirty and the furniture is wobbly, ripped and getting pretty disgusting. Most Habits are good. read more

Habit Burger & Grill - Burgers Near Me - Napa, California

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The burgers are good. They have kiosks where you can order or walk up to the register and a staff member will always be around to help. Clean location. Good portion of food in the kids meals. I enjoy the drink options besides just having the soda machine. read more