I have had Impression USA for two different print jobs in the past, the quality of their work is the best. The shirts were printed 3 and 4 years ago, after countless washes, they still look very nice. Communication with Issac was very good. read more

Impressions USA - Screen Printing Near Me - Pasadena, California

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As a college senior, I've learned the art of procrastination. Unsurprisingly, I procrastinated on my graduation sash as well. I called 20+ embroidery shops only to find that most of them would finish the sash in 2-3 weeks. Ain't no one got time for that because I needed it in 2 days :^) I called Issac and he said he would do it for me in that amount of time and I was VERY relieved that he could do that for me. I could not thank him enough for it. I came in on a Monday and picked it up on a Wednesday and it was a flawless transaction. I got my name, my major, and Delta Delta Sigma on my sash and it ended up to be roughly $55. I loved the lettering and design but one think I would change is the greek letters to be a bit bigger and going diagonal. The greek letters I got were standard sized so maybe theres a option to get a bigger one? Other than that, the service here was is impeccable and amazing! The quality was also great too! 5/5 read more

Impressions USA - Sash!!! - Screen Printing Near Me - Pasadena, California

So I found this place by the amazing reviews on google and yelp. Unfortunately my experience was not as pleasant as most. My first impression of this place was great, friendly customer service, and to the point. After our discussion we came to an agreement for 50 shirts with screen setup fees. So I had come back to finalize my order and the price had raised $40/$50. Not only that, I asked if I would have to pay the screen setup fee, I was asked well how often would I be needing shirts. I replied 50 shirts every month or every other month. Then he started back pedaling on how if its not all t-shirts or tank tops, and how different color shirts would be a problem. I have 3 different color shirts and two color prints. BAIT AND SWITCH like another review mentioned! Bad business! I just had 53 shirts printed for $250 with a one time screen setup, and I brought my own shirts read more

Incredible service and top-notch quality! I majorly procrastinated getting my graduation stole embroidered for my graduation photos set the weekend before the big event. I messaged the business through Yelp on a Tuesday asking if I could bring the piece in on Wednesday and have it ready by Friday. The manager (Elliott) responded within the hour and said it would be no problem. Wow! When I met with him, he was patient, asking me what I wanted and making the prices clear. I brought in a meaningful patch and asked if it could also be sewn on and he assured me that it would look great. He was right! I picked up the stole on time and it looked fantastic. He had forgotten to mention a rush fee at our first meeting, so he kindly waived it. I got so many compliments and felt very special on my graduation day. This is a truly a wonderful, family-owned business that cares about the satisfaction of their customers and goes above and beyond to make sure the customer is happy. He even took the time to get to know me and tell me about some of the other businesses in the area. I would highly recommend Impressions USA for all your screen printing, sign making, and embroidery needs. They are kind, patient, and offer supreme quality. They 100% deserve 5/5 stars. I felt completely taken care of after dropping off my stole, and I was confident and reassured that it would turn out great. I will definitely return when I need some embroidery for my next graduation! There is plenty of metered street parking available and this shop is also right off the Metro Gold line. read more

I had such a great experiences with impressions USA. I needed two satin robes to be embroidered - one for the bride and one for the maid of honor. I was helped in choosing the appropriate font and colors for the embroidery and the price was less than I thought it would be. I loved my experience and would definitely go there for future custom embroidery jobs!! Thanks! read more

Impressions USA - She loved it and I can't wait to see the professional photos by the wedding photographer!! Thanks again :) - Screen Printing Near Me - Pasadena, California

Elliott and Isaac are the guys to speak to if you need special attention in sewing on some special patches. I came across some really cool vintage patches and wanted them sewn on a really cool vintage varsity jacket. Pretty simple right? Man, I wish I had brought it to Elliott and Isaac first! I first made my FIRST MISTAKE of taking it to my local dry cleaning store....BIG MISTAKE, it took me a whole week to get it back and even worse, it was a bit crooked and they used the wrong type of threading....and the color of the thread was non matching! You can see it was shotty job! It really bothered me! I had to go and purchase another set of patches because you can see the holes on the previous set! Sigh! When I got my second set of patches, I was really excited and took it to my SECOND MISTAKE...my tailor...he used the right matching thread color but it was sadly not at the right height on the shoulder. It was way too low! I now not only had to buy another set of patches, I also had to buy another jacket because you can now see where the patch was sewn on previously. Argh!!!! Can't a guy get a break? A buddy of mine finally said "You're not going to the right people for this, you need to go to the professionals. The only people with a job like this I trust are Isaac and Elliott at Impressions!" So once again, I wait another week for a new jacket and another set of vintage patches to arrive and I take it to Impressions. With a little skepticism, I ask what type of proof did they have they wouldn't screw up like the previous two places...they didn't tell me, they showed me! Elliott showed me the computer that was going to sew the patches on! That's right....a machine was going to do it and not a human! The computer actually scans the patch and jacket and does the job without any type of human error! He also showed me the different colors he had to match just right the color tone of the stitch of the patch! He must have had like 8 different shades of blue! I was immediately put at ease and getting excited about the end result! A few days later, I get my jacket back! Wow! Love the result! The patches are sewn on like a champ! They look like they were originally born on it and everything is happy and peachy....especially me! Please make sure you don't make my mistakes and go to Impressions when you need to get special attention for your embroidery needs! Thank you Isaac and Elliott! I'll certainly be back! See you here! read more

Went in simply to get a price to have logos screen printed onto two items. He brushed me off and laughed saying it wasn't worth their time to handle that small of an order. There are a lot of other options in the area but tried to support a local. Said it would cost $300-400 when other places quoted about 100-120. Avoid this place. read more

The friendly and professional Isaac and his brother are amazing and affordable. I had full color vehicle graphics put on my company van for advertising. I wanted this done 3 years ago but the cost of van wraps is cost prohibitive. I highly recommend anyone who owns their own business to go here and get it done and installed in a week. They help with the layout and design. I had 2 company vans done and it has increased my business instantly. Thank you Isaac. read more

Great service, fast and detailed work. They embroidered 12 polos for my son. Thank you

Just picked up my graduation sash and I love it! Elliot was very accommodating, I would definitely recommend coming here for your embroidery needs. read more

Impressions USA - Screen Printing Near Me - Pasadena, California

My favorite place for embroidery! Everything is always clean and crisp. There are no loose strings from the embroidery that start unraveling and also the quality of the string itself is great. I've used several different colors including metallic and have never been disappointed. I've been coming here for 3 years now! I've done shirts as well as lab coats and have never had an issue. Once they have the template made (which they do during the first visit), it is also very easy to come back with additional pieces to have the same embroidery. I just simply drop it off and pick it up a few days later. read more

Impressions USA - Screen Printing Near Me - Pasadena, California

Isaac was accommodating of my birthday present embroidery project, even though it apparently isn't something they frequently take on. The quote and further info were communicated efficiently over email, and I let him know that, because their store hrs are tight with my work hrs, I would need to come drop off my item right when they open at 8am the next day. He made sure they were open bright and early and I was able to come in, meet this nice gentleman in person, confirm the details quickly, and still get to work on time. I was told my project would be ready the following Tuesday, in four business days. After confirming its completion on Monday, I came in today to pick up my piece. It is beautiful and exactly how I hoped it'd turn out! I've never used an embroidery service before but I believe the price I was given is fair for intricate craftsmanship, and they kindly threw a small discount on mine. I'm really excited to give this birthday present to the birthday boy, thank you Impressions! read more

They did a wonderful job embroidering my graduation sash here. Drove all the way from Burbank and was more than impressed. It was well worth the drive. Super professional service and very reasonable prices. The quality of the job was wonderful too. read more

Impressions USA - USC graduation sash embroidery - Screen Printing Near Me - Pasadena, California

If I could give Impressions USA 10 stars, I would! I came here on my day off to get 2 jackets embroidered for friends, and Isaac was very patient and considerate when I explained what I wanted. In fact, Isaac made several suggestions, which honestly made the personal touches to the jacket way better haha. Besides being a very approachable person to work with, Isaac was also very accommodating. I should've known that he would have other projects to do, but I think my face showed I was surprised when he said on avg projects would be done in a week. I totally understood, but Isaac asked me when I needed it. I told him I was hoping to get it by the next day because I was going on a trip with my friends for the next few days and wanted to give it as a Christmas gift. He said he couldn't promise anything, but he would try to get it done by the next morning. I told him it would be ok, no rush. Maybe about 3 hours later, I was notified that my jackets were done! Isaac was so considerate and he made it possible for me to give my xmas gifts on time. It was like a xmas gift to me! With such a great person to work with and fair pricing, I will be sticking with Impressions USA whenever I need to give that special touch to everyday things. Thank you so much Isaac :) read more

I found this awesome place through yelp. Thank you guys. I wanted to embroider a white lab coat for a good friend, who just got her degree as a nurse practitioner. It is to be a graduation present. I had the pleasure of working with staff/graphic designer-Isaac Duran, who helped me with the design. Parking is good. Place is clean. Staff is knowledgeable. Price is reasonable. Turn over time was quick. I am so happy with the end result. I can't wait to give this present to her. I will become her BFF cuz this gift is so great. Thank you Impressions for doing a great job read more

Good quality! OK service and done in a very timely manner! There's been a number of times I've asked to have things done in a couple days and they always had them done on time for me. They work hard to keep their customers satisfied. This is a family business that's been around for 20 years and they try to work with the community. read more

I wish I could give 10 stars for this business! From the minute you call them for a quote to the finished product, this place rocks!? The customer service goes above and beyond, however the quality of their work is even better, if that's possible! I get my boyfriends work shirts done here and we had a special customized logo, They helped me all the way, down to the last detail. Very affordable and easy parking. Love you guys! Thank you! read more

This is a very amazing embroidery shop. Nice service and professional job. This project means so much to me because I'm graduating this semester. My professor and friends highly recommended me this place. I gave it a try and they are absolutely awesome. I'm fully satisfied with their flawless service and beautiful job. read more

Impressions USA - Screen Printing Near Me - Pasadena, California

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I manage a medical office in Pasadena and needed to find a quality embroiderer for the new uniforms for our entire office staff. We have a staff of 20+ employees, so coordinating different sizes, staff names, and different titles after different doctors' names were very important to have accurate. The initial order was over 100+ tops, each with different names with titles to be embroidered. Just within a few days the entire order was ready with NO MISTAKES among any of the uniforms. (such a relief!!!) Trying to coordinate uniforms for multiple staff members is a huge task and Issac, Elliot and their team at Impressions USA asked many questions in the beginning that made the process very simple without any back and forth questions. (They even sent a sample to our office to ensure that the color and size was exactly what we needed.) Ask about the difference between their embroidery and other "cheaper" places in Downtown LA. The extra $1-$2 is well invested. Plus you avoid all the traffic! Our office later asked for a last-minute replacement 8ftx10ft outdoor sign to be created in time for our Grand Re-Opening. We gave the order on a Monday with a 4-day deadline to be installed by that Thursday. As promised, the sign was installed perfect to our specifications, font and color. We had originally called a few local signage companies, but they each said that either the size of our sign was too large, or they did not have the crane/installation resources to install it where our current sign is located, so they could not do it. (Check out the pictures on their profile for our blue/white Health Advantage sign) See Issac and Elliot for anything you may need personally or for your business. Their company brings the best of a large corporate company's accuracy and promise to a family business environment. Our office now uses Impressions USA for all staff uniform embroidery and other printed office materials and banners. (They also embroidered all my personal dress shirts for half of what my personal tailor quoted me...) read more

Where do I begin? After struggling for years to find an embroidery/print shop to fulfill my orders I "yelped" it... and.... discovered Impressions USA! This discovery has saved me time, money and tons of anguish! Impressions USA has made my life SO easy! Isaac and his team have gone above and beyond to provide me with flawless service and very quick turn around. Just to list a few: Custom stamps and design: 3 days Embroidery: Next day 300+ piece order: Less than 2 weeks Custom popup tent: 2 weeks Custom signage: Next day Graphic design: Within hours. Impressions USA is one dedicated small business. Isaac is a pleasure to work with and has been so diligent. I'm blow away by his dedication to perfection! I had an extremely large tedious order that I needed expedited. Isaac and his team opened the shop early and completed the order before I arrived at 8am. They do everything here. Small business owners listen up, you will PRAISE Impressions USA as your main vendor. They do everything, and if they don't they'll find a way! YOU WILL LOVE THEM!!!!! read more

I could go on and on about how AWESOME my experience was with Impressions and the team. Isaac was the one that helped me each step of the way. From the second I called about a quote, to actually walking in, he was very friendly. I got a jacket embroidered with my logo as I am a makeup artist and am findings ways to promote myself. Isaac took his time to help me pick out color choices and gave me his honest opinion. To be honest, I was really nervous about this project but Isaac and his team were able to execute my vision and bring it to life x100! I am so excited to wear my jacket everywhere and will definitely go to him again for future projects! Thank you Isaac and Impressions for everything!l read more

Impressions USA - I'm obsessed with my jacket! - Screen Printing Near Me - Pasadena, California

As a promotional printer myself, I know the ins-and-outs of this industry. I used Impressions USA for some embroidery work on some hats (I don't currently have the setup for this type of work) and they came out great! Embroidery was nearly flawless. These guys were easy to work with, handled pretty much everything over the phone and via email. They had the hats done in 1 week, were on time, courteous and offered great customer service. They even offered to meet me near my office to pickup/deliver the finished product. As far as pricing goes, I will say that they were on the steeper end, but still reasonable enough so that they weren't overcharging for this product. Overall a great experience. read more

I contacted Impressions at 4pm on a Friday. I wanted 25 bowling shirts embroidered with our company logo, a tagline, and each person's name. Our corporate event was that following Monday evening. I had bought the blank shirts already. I went in hoping to get just the logo since it was so last minute but I got everything I asked for. I sent names and their shirt sizes, and color details via email. Everything was done by noon on Monday. The quality was impeccable and it was accurate. Impressions made me look good, very good. My team was extremely impressed and delighted with the results. Thank you Isaac and Impressions for pulling that off! read more

We got our groomsmen gifts embroidered here, and they did a fantastic job and were able to do it the same day, for less than other places. We were confident in our embroidery colors because they took the time to show us what they'd look like on our travel bags we were embroidering. Very friendly staff too! read more

Isaac did a beautiful last-minute job embroidering some things for my best-friend's 50th birthday! I sent him the artwork by email and then met him later that day at his shop in Pasadena. I chose the threads and he helped with sizing of the artwork on each piece. I did 12 items: long sleeve hoody's, scarves and satin jackets. Isaac had everything done in 24 hours! My friend LOVED her presents and I'm sure I'll be ordering more from him very soon! Thank you, Isaac! read more

So very very helpful... We have been trying to get a flag made for our Salon for about 8 months. We drop by the place on Monday and it was ready on Thursday... He took his time with us.. In about an hour he e-mailed us over an example of the flag. Very good work... I give them 10 stars and I recommend them... read more

This place did a great job on some embroidery I had done. It looks amazing. They even finished a day early. Very friendly people. I will be back. read more

Great service and excellent communication. I took my Xmas stockings to get embroidered and they were done with care and attention. Thank you! Will definitely be back and pass the word. read more

Impressions USA is the only place that could help me when no one else would! They did an amazing job with the golf bag! 5/5 would recommend this place for anyone! read more

I found this place on Yelp. I needed to get a name embroidered on a blanket for a birthday party, I dropped it off on Wednesday and picked it up on Friday. I didn't get the guy's name but he was super helpful and nice. My friend's daughter loved it! I would be coming back here for any future embroideries. read more

Impressions USA - Screen Printing Near Me - Pasadena, California

I needed some Lululemon bags embroidered and needed a quick turnaround. I found Isaac through Yelp and he had very good reviews. Well he didn't disappoint. I was very nervous but Isaac is very knowledgeable in what he does. His suggestions were perfect! The bags came out gorgeous and on time. I would definitely recommend using Impressions USA for anything you need embroidered. I will bring all my future items to them! read more

Impressions USA - Screen Printing Near Me - Pasadena, California

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Excellent service; excellent work; monogrammed items were perfect and so nice; will continue to use frequently for monogramming special items read more

Impressions USA - My sister and I both got our leather purses monogrammed...beautiful job. - Screen Printing Near Me - Pasadena, California

We had an order of 200 shirts that we needed as soon as possible, and Isaac got it to us the next day. I'm really impressed. I'd totally recommend it to all my classmates in PCC. He was really friendly, best customer service I've had in a long time. read more

just got my truck done by Isaac and Elliot at impressions. they were very professional and personable as well. Isaac worked with me on a design that fit my needs perfectly, a nice clean design, that came out perfect. Great job guys, thanks for everything. NEIL'S HANDYMAN SERVICES read more

Impressions USA - Screen Printing Near Me - Pasadena, California

Good quality embroidery at an affordable price. I brought in a jacket and gear bag I needed my name embroidered in for work. Took about a week but the work was great quality, definitely would come back for any future work. read more

Very personal attention and excellent customer service! They helped me create the perfect labels for a project I'm working on. They are fast too! Highly recommend! Isaac and his brother were super helpful. Best place for embroidery. read more

I just went to this shop to get a quote on business cards. I didn't order anything nor will I, thus while I have no opinion on the quality of his product, I have opinions on his overall offerings when it comes to business cards. First I have a bit of a problem with a "bait and switch" tactic. Their website states "[business] cards starting at $34", however, when I got to the shop my potential job of a standard 4-color card would run $125 for 1000 cards, and there is no option for a smaller package (250, or 500, which are standard amounts at good shops). Granted, my cards are front-and-back, but even if you double their advertised price this is still a terrible bait and switch. Second, this guy does not proof cards unless you pay him an extra $50. Q: Why should someone use a local shop for printing? A: Because print jobs like business cards should be proofed and that's a bit tough for online companies to do well (not impossible, just tough). Thus my job with proofing is now up to $175 for 1000 cards, where his site claims, again, $34. I have no problem paying what he asks but I want some assurances or at least implications of good quality, and there are none from this guy. Third, this guy has almost no paper and finish choices. He offers 14pt and 16pt paper in plain white, and that's it. He offers no coating, or shiny UV protected, that's it (no matte-UV). Fourth, I'm quite technically savvy when it comes to graphics and formats and I can unequivocally say that this guy isn't. Thus you're playing a dangerous game by sending him digital versions of your card for printing without proofing (uhh... translation: if you're going to use this guy, pay for proofs!). This guy stumbled to explain concepts like RGB, CMYK, and PMS color. Fifth, he really didn't understand the "reversing out" technique, which I'd say is pretty standard for printing light text on dark backgrounds. Ok, so maybe he should haven't needed to know the name of the technique, but I'm not worried about that. He just plain old didn't understand that I might want to have him find a light gray color paper and then print my dark background around that, leaving the reversed-out (unprinted) area to show my text. In closing and in fairness to him, the guy was really nice. It also looks like printing cards is a minor part of his business, where shirts, signs, and other stuff is the majority. read more

Note: This review is for an order of custom work done on two shirts about a month ago. I had called two other shops beforehand and they said that they do not do custom work on such a small order. So, I was beginning to think that all other shops would be the same. However, when I called Impressions USA over the phone, Isaac answered and said that he would be able to do my request. I drove over there right away and explained the design I was looking to do. Isaac listened and even gave me advice on how to improve my project. He's a pretty cool guy as he even taught me how to readily create and convert the designs on the computer ahead of time so that the files can be transferred through usb. Any way to save time is a big plus on my book! So, I went home that night and picked/converted the designs on my laptop. The next day, I came back to the shop and dropped off the blank shirts (I got from Target across the street), plus transferred the files. Isaac told me that it would be done by Tuesday or Wednesday of next week (It was a Thursday when I arrived again). Luckily, the next day (Friday) I got a call from Isaac and he said that the shirts were already done!!! That's pretty awesome! When I came to pick the shirts up, the shirts were exactly what we had discussed and there were no problems at all. I was able to wear them to a concert that week and everyone there kept complimenting on them! Thanks Isaac! I will definitely come back for more custom printing! read more

Had a great experience! I brought in my graduation sash for custom embroidery and they did a great job! The customer service was excellent from the first moment I walked in. They listened to what I wanted to do on my sash and made sure that everything I wanted would come out nice. The price was great compared to other places and they were able to get the job done in a short period of time. Overall had a great time getting custom embroidery on my graduation sash! Definitely recommend coming here! read more

Impressions USA - Custom embroidery on my graduation sash. - Screen Printing Near Me - Pasadena, California

The two brothers who run Impressions are the nicest guys. I wanted to bring my business to a local shop in Pasadena where I live and they took great care of me. They expertly talked me through options that would give me what I needed. When I needed it done faster, they were able to accommodate. They made the process easy. I'm definitely coming back! read more