I highly recommend California Designs. I was looking for a company to do embroidering on my son…read moreStole. It was last minute situation I was dealing with. I called the day I actually needed the embroidering to be done because we had to leave out of town for my son's graduation. Left a message and Denise called me back and made miracles happen. I want to Thank Denise and I believe her brother for going out of their way to get this done for my son.

Ordered embroidery onto our team jackets and they did an exceptional job! The print was well done,…read moreand they were all perfect! Decided to order T-shirt's from them with prints as well and man they all came out excellent too! The wait time was about 2 - 3 weeks but for the amount of shirts and work, I think it was reasonable. Staff were great and polite. I highly recommend this business l. It's a small building and you can miss it so be sure to slow down and look.

Fast, fast, and quality! You don't rush perfection but they…read morereally try to expedite and accommodate My daughter was as happy as Can be to have received her Letterman jacket before we expecting. And the quality SUPERB!

Terrible Customer Service at Lee's Lettering & Embroidery in La Puente…read more I had an extremely disappointing experience at Lee's Lettering & Embroidery on Hacienda Blvd in La Puente. I was purchasing a letterman jacket for my son for $690. When it came time to pay, the employee processed my card, and the machine showed the payment went through as credit. She then wanted to charge me an additional $15 because of how the transaction was processed. I explained that I wasn't going to pay an additional $15 for something I had no control over. Instead of taking responsibility and waiving the charge, she refunded the entire $690, which I now have to wait up to five business days to receive. I even offered to pay cash, but she told me she wasn't going to wait for me to get it and that I would have to call back on Friday. She also informed me that my son's jacket was no longer guaranteed to be ready by the date we had originally agreed upon. What really bothered me was her attitude throughout the entire situation. There was no effort to work with me or find a reasonable solution. I was willing to spend nearly $700 at this business, and instead of showing any appreciation or professionalism, she made us feel like we were the inconvenience. All of this happened because she refused to waive a $15 charge that resulted from how she processed the payment. She would rather lose a $690 sale than resolve a $15 issue. As a father, I wanted this to be a special experience for my son. Getting a letterman jacket is a big accomplishment, and instead of walking out excited about his jacket, we left frustrated and disappointed. Customer service goes a long way, especially when people are spending their hard-earned money. It's not even about the $15 anymore. It's about the principle, the attitude, and how customers are treated. I would not recommend Lee's Lettering & Embroidery based on how my son and I were treated.

I had an exceptional experience with Sam and cannot recommend this business highly enough…read more I had a fire uniform shirt that I desperately needed embroidered by the next day, and not having it done on time would have put me in a difficult situation at work. Sam assured me he could take care of it. While we were talking, he asked if I had a minute and told me to just stand by. He took my sample shirt, duplicated the embroidery, and had me back out the door in about 15 minutes, even though he was already busy. What really stood out to me was not only the quality and speed of the service, but the way Sam treated everyone who walked through the door. While I was waiting, I overheard him helping another customer who was having trouble deciding what size uniforms to get for her kids. Instead of simply telling her what to buy, he suggested she take a couple of different sizes home to have her kids try them on and bring back whichever ones didn't work. That kind of customer service says a lot about a business. This place has that old school, neighborhood, business feel where people genuinely care about their customers and take pride in what they do. It's becoming increasingly rare, and it's refreshing to see. Sam went above and beyond for me when I was in a bind and, honestly, saved my ass. Fast, professional, accommodating, and genuinely customer focused. I highly recommend this place and will absolutely be back.

They need to update there systems, automate. Also, need to fill orders timely and continue…read moreproviding notifications on client orders.

This place is truly a diamond in the rough. I found so many different types of trims for the…read morecostumes I'm making for my church play--and at great prices! Lucia was incredibly kind and helpful, guiding me to exactly what I needed. When you visit, make sure to give yourself plenty of time to dig around--you never know what treasures you'll find. It's a small space, but it's packed with amazing finds. God bless

This place have great customer service and it is small but you can get what you need for a play or…read moreanything you making as well they have a lot of amazing fabrics and good prices as well Melissa and Lucia was really patient with me, they help me out what I was looking for they will found what you are exactly what you were looking for it went really good plus they are such kind and nice people I have a good time talking to them God bless them

Been working with them here and there, they have great service and they help me bring my creations…read moreto life!

Epic Prints was awesome to deal with, great service, great quality and they have the best prices in…read moretown. Rene was able to provide us with everything we needed and was able to get us the shirts very quickly. Rene communicated very well! Definitely recommending Epic Imprints and using Rene again for future projects, Thank you Rene and team! :)

I found this place through Jasmine Facebook post. Jasmine was very communicative and respectful…read more She is the one advertising her father business, and because of her I was able to get a few things on my sash for a great amount price compared to other places. The sash turned out really nice and was completed within a week and did a good job, and I'm grateful. However, her father, the one that does the embroidery, was coming off rude. When figuring out the placement of the design he seemed annoyed and was rushing. I understand we were late because we got lost, but we did communicate that right away. During pickup, he kept asking why we rang the doorbell multiple times, even though we only rang it once, and continued insisting that we did. When handing over the sash he placed it in a plastic bag and when I assumed it was included he asked for it back in a tone that came across rude again. I understand it's graduation time and probably busy, however be kind. I would still recommend because of Jasmine and the quality of the work, just be aware.

The service was amazing. There were constant check ups to make sure the placements and sizes of the…read morephotos fit perfectly on the sash. The sash came out perfect and I got lots of compliments on it! The wait for the sash was not too long. It was about two weeks which is pretty fast. Highly recommend this place!

Absolutely amazing service and great timing. I'm in a cadet program and i needed a white shirt with…read moremy last name on the front and back. Dave was able to get it done in less than 24 hours! It is perfect. 10/10!

They are very responsive and work so well with ideas and making them reality. Beautiful work and…read morequick turnaround.

Exceptional customer service. If they don't have the size you need, they will order it. I've also…read moretaken pieces in and had them embroidered with my kid's school emblem. Costs are very reasonable.

This will be my go-to spot when I need to print…read more Mark was incredible and on top of my order from start to finish. I reached out for a quote, and he responded super quickly with pricing and helpful information. The customer service alone already stood out, but what made it even better was how efficient everything was. The turnaround time for printing was extremely fast! He was also very accommodating when it came to the design. Made the process smooth and easy, and he cares about making sure his customers are happy with the final product. On top of that, the pricing was reasonable for the quality and speed you get. If you need printing services, I highly recommend coming here. Great service, quick turnaround!

I cannot say enough of this place! Krystal is always there when I need her. she's reliable and…read morefast! I have loved every single thing I've ordered from here. Very clean and neat, they pay attention to detail. I will recommend this place to everyone I know that is in need of these services!

I called asking if they do the baby Doc Bands. Krystal said she'd give it a shot and met me at the…read moreshop in 1 hour from the time I called. With no prior knowledge or experience on the DOC BANDS, Krystal did an amazing job! She went above and beyond to try and make it perfect! She even offered to re do it in a few weeks if it lifts. I will definitely be back for any graphic needs in the future!

STAY AWAY! You're literally better off at Michael's or Walmart…read more Even though the lady at the front was nice but store policy isn't promising. I bought tinsle here for a whopping $3 EACH. In the end it turned out to be the wrong color and they didn't have a substitute color so I wanted a refund. Receipt clearly says No refund or exchange AFTER 3 DAYS! Mind you, I came back the same day and she remembered me. Overpriced on everything known to man. Come here if you're desperate.

Do Not Come To This Creepy Shop!…read more I came to shop to get some letters to decorate my graduation cap. The shop was empty. As I was shopping in the shop, the owner asked me numerous times what am I looking for? So I told them, I need to buy a few things to decorate my cap. And I asked if they have the letters in smaller size, the female owner was like these are what I have, if you want something different you need to order them. So I told her I will try to see if whatever they have will work out or not. 5 minutes, As I was picking the letters, the male owner came to me and said why do you stay in my shop for so long, you can not do that, if you don't buy now, get out. Sure, I am not going to make purchase with this rude and creepy shop! It's better to bring your money to Micheals or anywhere!