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    Ninja Stitch

    4.1 (185 reviews)
    Open 8:15 am - 8:00 pm
    Updated over 3 months ago

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    Old website that is completely misleading, incorrect address and "drop off welcome" is inaccurate

    I had a terrible experience with this business. They are completely unprofessional and honestly came across as total assholes. Their website is extremely outdated and misleading--it clearly says "walk-ins welcome," so I showed up expecting service, only to find myself at an old address that they never bothered to update. It's incredibly frustrating and a huge waste of time. If you can't maintain something as basic as accurate information on your website, it really makes you question how you run the rest of your business. Do yourself a favor and don't use them.

    results!!!
    Sharline H.

    Service was quick and everything came out perfect. Kept in communication and ensured everything was positioned exactly how I wanted! :) it took one day for it to be completed which is perfect since I needed it before the week ended!! thank you

    This is a recent email I got from the owner. Very unprofessional.
    Justin D.

    The woman I spoke to in the morning was wonderful to deal with. I call back again, some guy picks up I'm assuming he's the owner due to the other 1-star reviews on here and he is the epitome of an a**h***. Extremely rude, he cursed at me more than once and just tried to rush to get the conversation over with. He says these following sentences verbatim...when looking at my artwork he said "why the f*** did you send me 2?". Referring to the fact I sent the same png twice in 2 different colors. Then when asking what hats I wanted to use (which I already had in my possession) he said "what the f*** do you want these on man?" When I said I'm taking my $ elsewhere he says "GO F*** YOURSELF" I'm sure they might do decent work but this guy is a mess.

    Dominic W.

    I sent in my design Friday morning, then drove over to the Bell location and walked out with my design embroidered onto a leather jacket Saturday. I will be coming back again. Thanks Ninja Stitch!

    This guy is totally nuts
    Adaeze N.

    I don't know what's going on with this establishment but the guy running the phones today seems either unhinged or... maybe a little slow? I don't know. Either way, I called and asked if they print on pre-bought shirts. The guy told me to send an e-mail. I sent an email asking if they could print on 5 pre-bought shirts and he sent me a super aggressive and completely unhinged reply via text.

    So wonderful to work with! We were under a tight time crunch and they delivered our hats early and flawlessly. Would 100% work with them again!!

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    6 months ago

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    Ron E.

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    17 days ago

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    6 months ago

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    5 months ago

    Made some custom hats and jackets, they were perfect, everyone was so easy to work with, friendly and fast. Highly recommend!

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    Ron E.

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    3 months ago

    They lost all of our scrubs, costing us several hundred dollars in losses. Terrible communication and negligent handling of the product .

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    6 months ago

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    3 months ago

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    1 year ago

    Great service and affordable prices. Quality work. I use them to embroidery my uniforms at work.

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    6 months ago

    customer service is pretty trash, and the quality is mid. I'd recommend going somewhere else unless you dont mind mid shelf work

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    1 year ago

    Lots of options and great quality. They also took care of our order very fast. Recommend

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    3 years ago

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    3 years ago

    Incredibly rude and disrespectful. I called to ask if they can they had a minimum requirement and they immediately hung up on me

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    2 years ago

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    3 years ago

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    5 years ago

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    Ninja Stitch Reviews in Other Languages

    Ask the Community - Ninja Stitch

    I have a cart that I want to make a bag for. Do you guys stitch materials like cordura fabric with zippers?

    Please email us with a photo visit our site

    Do you stitch smaller inventory? I'm trying to put a gift together for my husband it would be two baseball jerseys with a custom back.

    Come on over

    Can you embroider on shoes, specifically converse?

    Yes

    I have a team(24) and would like to get their names on yheir backbacks how much do you charge per letter or in general for name embroidery?

    Please email a pdf,jpeg,Ai logo to us exact size you want the art. We will email a quote. Sorry but we need finalized art before we can quote. info@ninjastitch.com

    Tejí una cobijita para bebe pero quiero bordar el nombre de la bebe cuanto me saldría gracias?

    yes, we can do it

    Don’t See Your Question? Ask Away!

    Review Highlights - Ninja Stitch

    Ronen and his dad were very helpful and patient with me regarding my plans for my upcoming clothing line.

    Mentioned in 40 reviews

    Read more highlights

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    The Best Screen Printing & Embroidery

    The Best Screen Printing & Embroidery

    4.7
    (262 reviews)
    $

    Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

    The most horrible screen printing company I have ever done business with in my entire life. Instead…read moreof addressing the issues and how they damage hundreds of dollars worth of my hoodies with their careless employees, they ask yelp to remove my review. So here it goes again, even better this time. I have been dealing with this company for over 4 years. They were pompous and arrogant the entire time I worked with them. They have no regard for their customers and they're only looking to make money. They have blatantly printed my stuff wrong multiple times, but I have worked with them and been patient with their printer for the sake of my business. I had an order of hoodies printed for some big celebrity clients, and they were the same hoodies I've been printing with them since 2020. I had other hoodies in the order, but this one in particular was the one that got damaged. In this industry men don't respect women at all, and they expect us to just do whatever they say and take whatever they give. The damage hoodies, I'm referring to were printed as a set of five. The print was blatantly wrong and crooked, completely not centered, and he was so rude about it. The ONLY printer in their company that knows how to print is so careless with everyone's order that you literally have to just hope and pray your order is done right. The owners of this company do not care about anything but money and they especially don't care about the employees. That's not an excuse to treat people poorly and take peoples hard earned money. The customer service is horrible, the attention of detail is horrible, these people are just money hungry, arrogant business owners. The people that run this company have no idea how to print anything and all they look for is mass orders of basic printing, so that they can get their money out of people and go onto the next client. They have no structure in their business and they are extremely rude to women. If you are a woman and you go in there, they expect you to be brainless, even when they're wrong about how to run their own machines. This experience with them over the past couple years has been a nightmare ever since they fired the actual people who actually cared about their customers and took the time to make sure the work was done correctly. In the middle of the pandemic, they fired so many hard workers and it was really sad. I am permanently disabled, and the discrimination that I have dealt with in this office has been nothing less than stressful while trying to recover from surgery and run my business. They don't even have an office anymore that clients can come in. I spoke to the sales person and he said that he was at home and that he couldn't tell me who the boss was-- which is a lie. When you go to drop off your orders the shop is dirty, there's paint everywhere, there's no organization. The work environment has not been good for a long time, but due to business needs, I made sacrifices and did whatever I could. I've referred this company to so many people and I regret doing so because they are horrible people.

    Ninja Stitch - embroideryandcrochet - Updated August 2026

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