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    Imports By Day

    2.5 (11 reviews)
    Open 7:30 am - 5:00 pm

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    Spitzer Toyota

    Spitzer Toyota

    (104 reviews)

    We've bought 7 cars from Spitzer Toyota. 6 new and 1 second hand. Our last cars bought were a new…read more2021 Highlander and a new 2025 RAV4. Our 4th RAV4. Never had a single problem with any of them. The people in Sales are great to work with. Friendly and knowledgeable. We have our cars maintenance/service done at Spitzer. The service department people are great! Very friendly and understanding of your concerns. The people in the bays when you pull in for service couldn't be nicer. They've done minor work on my car, like checking tire pressure without charge. Always willing to lend a hand and answer questions. I recommend this dealership for anyone looking for a reliable car and great employees.

    I purchased a 2024 Toyota Grand Highlander from Spitzer Toyota (Monroeville, PA), and…read moreunfortunately, my ownership experience has been plagued by significant safety recalls, mechanical failures, and frustrating service hurdles. While the vehicle has potential, the reliability and initial customer support have been far below Toyota's reputation. Major Issues Encountered: Safety Recalls: Shortly after purchase, the vehicle was hit with the June 2024 side curtain airbag recall. Knowing that safety features might not deploy correctly in a brand-new family SUV is deeply concerning. Drivetrain & Electronic Glitches: I experienced persistent noise and vibration from the front CV joints/axles. Initially, the service department dismissed my concerns, claiming the vehicle was "fine." It was only after I insisted on a ride-along with a technician that they finally acknowledged the technical failure. It took several appointments to get this "annoying" and "noisy" issue resolved. Hybrid Battery Failure: My wife was driving when the dashboard lit up with every conceivable warning (Engine, Transmission, Airbags, Toyota Safety Sense). The car entered "limp mode," refusing to go over 30 mph. Toyota kept the car for an entire month to replace the hybrid battery chip. While a loaner was provided, a total battery system failure on a new vehicle is unacceptable. Power Liftgate Malfunction: Most recently, the trunk sensor has failed. The liftgate opens electronically but refuses to close via the button. Because it is a power system, closing it manually is difficult and counterintuitive. Driving Dynamics: The driving experience is significantly less refined than other Toyota models I've driven. Specifically, the braking system is not very responsive compared to the regular Highlander or the Toyota Venza. It lacks the "bite" you expect in a large SUV. Furthermore, you cannot drive this vehicle aggressively; it feels less comfortable and less satisfactory in its handling than the standard Highlander. Verdict: Between the mechanical defects and the initial struggle to have my concerns taken seriously by the service team, I cannot recommend the 2024 Grand Highlander. For a vehicle at this price point, I expected much higher quality control and a more proactive service experience.

    Bowser Chevrolet - Monroeville - Shifter

    Bowser Chevrolet - Monroeville

    (35 reviews)

    Purchased a vehicle and told the salesman I didn't want the Resistall package ($1125 snake oil that…read morethey just wipe on the truck). Go over the paperwork with the finance guy and never do they mention it. it doesn't show up on the line item. Go home and find out that they hid it in the price of the truck along with an almost $400 dollar charge where they etched numbers into the windows ruining the tint. Interior of the truck as filthy and outside had streaks all over it. Called day of and was told to come in Monday. Get passed back and forth from sales to finance with each other saying it was on the other. No one will return a call and when they say they will call they never do. Gave them plenty of chances to make this right. being charged for something they didn't even do!!

    Megan Bowser, I was sold a…read moredefective 2020 Volvo S60 with multiple defects and issues from your Bowser Budget Lot less than 30 days ago. I did purchase an extended warranty that covers very little (disappointing). You sent me a message regarding my initial Yelp review about the used car. You stated into today's message that someone would be contacting me. Then you sent a reply stating that I must contact someone else. This is all very confusing. I have provided 3 possible ways to resolve the issues regarding the defective car that I was sold at the Bowser Budget Lot. Please have ownership or management contact me with a possible resolution that I suggested in a reply to you. If none of the options are acceptable than the Better Business Bureau, & PA State Attorney General can mediate this process. My hope is that won't be necessary. The dealership has my contact information if you wish to resolve this matter in a positive manner. - Dan Glunt

    #1 Cochran Mazda - Monroeville

    #1 Cochran Mazda - Monroeville

    (26 reviews)

    My husband and I stopped at the #1 Cochran Mazda dealership in Monroeville after work last night…read more We had been in the market to get a new used car, but couldn't find the right fit. When we walked in the door, we were politely greeted by all of the employees, and we asked to see a CX-5. TJ ended up showing us the car and taking us on a test drive. He was so informative, showed us all of the features on the car, and answered all of our questions in a polite and professional manner. When we returned from our test drive, my husband and I were able to privately talk things over without any pressure to buy from the staff. After some discussion, we decided to purchase the car. TJ and his manager, whose name I didn't catch, were able to work with us to get the car for a price that was within our budget. The dealership was exceedingly busy last night, for one reason or another. The whole process took about three hours, but the staff kept us informed throughout the process, even if they were helping other people. This showed how much they value their customers, which is so important to us! Thanks to everyone at #1 Cochran Mazda who helped us last night!

    My daughter bought a 2000 Kia Optima the end of September 2024. The finance person sold us an…read moreextended warranty from the "reliable" company they use called EasyCare. I had to fully purchase the warranty up front, which I did for 5 years. Within 2 months lights came on in the vehicle and my daughter took it to a Kia dealer where she was in college. The dealer told her that there was zero oil in the vehicle which is very strange and performed an oil change. We contacted Cochran about the issue and they refused to fix the issue or take a look at the vehicle. We continued to monitor the oil and got regular oil changes as required by the warranty company. In August of 2025, as my daughter was on her way back to college, her car started smoking and we had to take it to have it assessed. The bill to fix the oil issue then had moved to an issue with the engine. We submitted the bill to the warranty company and they would not cover it after repeatedly submitting oil change receipts with details. It didn't matter that we changed the oil according to their requirements they still denied the claim stating that the prior owner likely did not change it according to their requirements. I had to pay over $4k out of pocket in less than a year to have the engine replaced. At that time, I opted to cancel the extended warranty after learning from that dealership that Easycare rarely accepts claims, she had battled them on many occasions and rarely has good news for customers on their claims. I called Cochran and worked with Mike the finance person on my warranty cancelation. I explained to him that I paid in full for it and that the refund for the balance of the warranty should go directly to me, not to the balance of the car loan that is in my daughter's name. He explained that it would take up to 90 days for the refund. I called and followed up a few times and he told me it was in process. After 3 months, he stopped following up with me. I found out that the refund was put into my daughter's balance of her car loan instead of sent to me. I am owed an explanation - not only did I pay in full up front for this warranty, they would not fix an issue that arose within 2 months of having the vehicle, the warranty company would not accept the claim, so I'm out a lot of money to have it fixed and then on canceling the warranty, they did not refund me - they refunded my daughter by taking it from the balance of her loan. To boot, nobody at Cochran Mazda is providing me with any explanation of why this happened and why they are not responding to my emails or calls over the last 5 months. I've emailed and called Mike asking for an explanation, given him plenty of time to get back to me. I've called the other finance manager Tony - but his voicemail inbox is full. I've messaged them on their website and was told someone would get back to me ASAP - have not heard from anyone.

    Imports By Day - car_dealers - Updated May 2026

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