Took my car here when i had an axel break since everyone said good stuff about them. They fixed my…read morecar axel but ended up putting a new car battery in and never called me and told me. Ended up charging me $300 for a new battery and only told me when the car was done. My car battery was fine i could have gotten a new battery from advance auto parts for half the cost if i needed a new battery. Communication is awful wouldnt take my car back ever again.

Awesome place!! Great staff, very clear, honest experience. I do all my inspections and maintenance…read morehere.

Do Not Use! This is…read morethe most unorganized business I have ever been to. We took a trailer there to be inspected and it took 2 weeks and 6 visits until we got it back. They charged $32 to screw on two small reflectors, rip off! And they also wanted to charge an additional $40 to weigh the trailer (we picked it up, drove it down the road, and weighed it for $4). I went in to fill out "paperwork" which my husband was told we had to come in to fill out before 6pm. When I got there the "paperwork" that had to be filled out was by the mechanic. So I stood there for 45 minutes waiting for him to come out of the garage to fill it out. When I took the paper work to be notarized he filled it out wrong so I had to call back and was told it would be ready for pick up Saturday morning. Well it's Saturday morning and my husband is standing in the office waiting for the man to come full out the paperwork again. The problem doesn't seem to be the owners or the work done on the vehicles, the problem lies with the ladies that run the office. The don't seem to know what's going on, they act like it's their first day working there. Save yourself the trouble and go somewhere else!!!

These guys are great, always get the job done quick and with good prices. They've let me take my…read morecar home before paying when they were closed and have given me information about things unrelated to what I was having fixed. They're always incredibly nice and helpful, never going to go anywhere else.

Well considering it is the closest dealership to me, they do a marvelous job with my Clubman. Easy…read moreto set an appointment, easy to find, and the staff is stellar.

Mini of Pittsburgh used to have excellent service: both sales and service. We've bought 2 cars from…read morethem and for 13 years service was stellar. They contacted us when service was due, the people knew us and are car and when we picked it up it was cleaned and always worked perfectly. But then they grew. And the grew and everything changed. Notifications for service stopped arriving, people left and now when we drop our car off, we see a new person each time who asks "what would you like done to your car?" Now WE must tell THEM what we'd like done--expertise has been delegated to us to decide. Today, when trying to schedule a service the person on the phone took umbrage at my complaint about service and simply hung up on me. Needless to say, we won't be buying another car from this company. When growth causes a decline in service, customers of almost 20 years like us, will leave. Unless Pittsburgh becomes a much larger city, eventually that is bound to adversely affect business.

Mike is the best. I've known this for a long time, but I was recently reminded of it when I went to…read moreNorth Hills Toyota because the tire indicator light was on. They found a spike in the (nearly brand-new) tire and quoted me $150 for a new tire. I asked if they could patch it. They said size and placement of the spike made them unable to. I had them put the tire back on as-is, and took it to Mike. It was 15 minutes to close, and he still happily took a look at the tire. There was a spike, but his technicians said not only could they patch it, it was a standard, easy patch. I walked out 25 minutes later (his staff happily working past closing time) having only paid $10 for the patch. Every encounter I've had with Kress Tire has been pleasant, quick, and cheaper than elsewhere, with superior service. I heartily recommend them. Edited 10/2015 - Over a year later, and that same tire is still rolling. So glad I didn't get suckered into buying a brand new tire from North Hills Toyota.

Great owner and excellent staff!! Have been going here for years Mike is great guy very fair!!read more

I purchased my 2012 Jeep Patriot from Monroeville Cochran in Jan of 2015. The buying experience was…read moreeasy and quick. No long waiting at the dealership. The best experience I have had. Warren was a great help to. When I purchased the vehicle it had a slight squeak. was told that is normal in Jeeps me and my husband did not think much of it. However in coming months the noise got really bad, made an appointment with the Jeep dealership owned by Cochran in Natrona heights. After arriving the service tech came out to the jeep pushed down on it and said yes that is not normal. He also told me that my jeep was out of warranty and I would probably be looking at about 45-90 dollars. If anymore he would let me know. After taking the jeep apart they found the issue and stated it was an arm control that goes into the bushing and the passenger side is worse than the drivers side. He quoted me the price to fix of 301.00. I stated to him I really do not think that it is fair for me to pay for something that had already started to be an issue when I purchased the vehicle. He asked me were I purchased the vehicle and I told him Monroeville Cochran. He said he would call over there and talk to someone and see what he could do. After speaking with the big manager from Monroeville, he told me that Monroeville is going to cove the expense to fix not one of the arm controls but both. That to me was a blessing and shows me that Cochran really does care about their customers and goes above and beyond to make them happy, I really appreciate the great customer service this type of service gives a business returning customers and customers recommending them to go to Cochran to purchase a vehicle. I just want to say thank you and I will be a returning customers for years to come and recommend to my family and friends for the buying experience. thank you Desiree Parsons

We had a really frustrating experience with Cochran, particularly with the finance department…read more Taylor Brown added warranties to our contract that we never agreed to. To top it off, we found out that they were video recording our conversations without my permission, which we found quite unsettling. It's now been three months since we canceled those warranties, and we still haven't received any refunds. We've sent numerous emails and made several phone calls, but we haven't heard back from anyone. It's been incredibly disappointing, and we would urge others to steer clear of this dealership.

Made an appointment because my tire pressure light was on. The dealer was going to charge about…read more$200 to fix. Hartman's tried a recalibration first, which worked, so they charged me nothing. I was confused at first, but yes, they charged me nothing. It's refreshing to meet an honest mechanic.

Highly recommended to take your auto repairs to Hartman's. They are stand-up folks with reasonable…read moreprices that stand behind their work. You won't be disappointed.

I know how dumb it is when someone puts in an anecdotical account to their review, but I can't help…read moreit..... Was in the car business for a good minute and it is so hard to find a mechanic you can trust and I'm glad I did at Broadway Auto Parts. Partner and I have taken our vehicles (both old and new) there and it's always a pleasant experience. Their service is always top notch, their prices are so reasonable and the communication is always great. Seriously, good people should have your business and this place is filled with good people.

Was super easy to call and get an appointment to get my car inspected within a week. It is a bit…read moretricky to find because the entrance is not on Broad St (which is the street address), so I do recommend doing a little google street view exploration beforehand! On the day of my appointment, I just dropped my car off and left. They called a few hours later to let me know it was ready and didn't need anything done. Found them to be honest and prices were great. Will be my go-to in the future.

fast service great pricing…read more knowledgeable mechanics Dropped my car off in the morning and it was repaired and back on the road the same day

I have an older vehicle and am always nervous about taking it to a shop for repairs as I do not…read morewant to sink a bunch of cash into the vehicle. I took my car to Mount Carmel and was totally blown away by the professionalism and care shown to me. Keith is my mechanic and I am totally satisfied with his work and the prices are acceptable. I had my car back in record time and I've taken it back again for the yearly inspection. I so appreciated how pleasant Keith is to work with. He kept me informed and answered my questions so I could understand. I would refer Mount Carmel and Keith to anyone. I'm confident they won't be dissatisfied.