Getting very frustrated! I know people are busy but when I have to leave home for the weekend and…read moreI'm low on fuel (called Christine several times , the first time October 1st and today is the 18th!!) I start getting a bit angry when Pete tells me he forgot about us last week. I called yesterday and he said he'd be here yesterday or today definitely. I'm moving my elderly mother in on Sunday and if I don't hear from him today by 3pm I'm calling another company! It's cold out and should NOT take 18 days for a fuel delivery.. I texted him last night with my phone number and address because he said he didn't have my information with him. I tried calling him today to make sure he is still coming today,no answer. but I'm not holding my breath! You try and help small business people out and I'm feeling a bit disrespected as we've used them before and consider ourselves repeat customers. If this is how you treat repeat customers, we'll I don't need to do business with this company anymore!

Pete's a good guy honest and does his best to help everyone out. Any time of night or day No matter…read morewhat.

I want to start off by saying I think Krebs is great. I also…read morewant to say that I literally live 10 minutes away from there competition jim sharkey. Everything from salesmen to customer service to service has been an overall great experience. My salesman helped me find the exact make and model car I wanted. I ended up getting a 2025 Jeep Grand Cherokee L Limited. They went and got car which was 300 miles away at another dealership. I had an issue with the if hub and while they were waiting for part they gave me a brand new jeep grand Cherokee as a loner. This might not sound so great but try getting a loner at jim shorkeey. I give them 5 stars overall. Everything was great and had not one single issue. I would highly recommend Krebs for all your cars needs.

Krebs has been nothing but great to deal with. From the sales experience to the service we have…read morecontinued to receive throughout our vehicle ownership---they have been extraordinary! Thanks Krebs you're the best!

My mother (sr citizen) took her car for an oil change and have an error code checked. We knew the…read morecode so it needed cleared. They never changed her oil. Car was running fine but they came up with a filters to change and some other stuff that did not need done at this time. Car had passed inspection not too long ago. She let them do this believing it HAD to be done now. This cost over $400 for this unnecessary stuff at this time and oil never changed. Told her to come back and give them even more money .. not sure I trust them about the original issue. This woman lives on small fixed income!!! Shame on them! She has been using them for over 40 years !!

NEVER AGAIN will I spend a dime here!!! Took my bronco for backup lights and rock rails. I took a…read morehalf day off AND had to get a ride because I was to leave it there. When I got there, they told me that my lights didn't come in and I only needed an hour. My ride went out of there way for no reason. "Why not call me before hand?" So I had to take a half day off AGAIN and when I got there, the old man told me that I'd have to wait at least another 3 hours before the guy could come in and work on it!!! NO REMORSE, NO IM SORRY!!!! This is after I spent $500 on other equipment!! Tried to support local small business. I'll go spend my money elsewhere! Your crazy to do business here!!!!!

I'm not one to leave reviews, but I wanted to make sure that this doesn't happen to anyone else. On…read moreJune 19th 2019, I inquired about a used Corvette for sale on Tom Henry Chevrolet's website. The sales consultant, John Taliani, was working with me on this deal. After confirming the vehicle was available for $30,000 I was told to put a $1000 deposit on the car to hold it. Within the hour I had financing approved and paid for an inspector to go out next day to confirm the condition of the car. After numerous calls back and forth, John concluded the conversation telling me that he wanted to see if the dealership could match or beat my financing. Within two hours, I received a phone call from the used car sales manager, Ross Caruso, only to find out that the dealership ended up selling the car from underneath me. With John not returning my calls, I called Ross back to try and figure out why they sold a car that was on hold for me. Ross told me that "because I was sending an inspector the next day, the car couldn't be marked as sold and deposits on cars were for customers that were serious about buying the car, but just needed to get everything worked out". This didn't make sense to me so I asked if I could speak to the General Manager. I then spoke to the General Manager, Corey Holland ,who immediately informed me that "there was nothing I could do about the situation and that's just how the used car buying process is". I told Corey that I didn't understand why the dealership sold a car that I had a deposit on. Corey stated that they don't accept credit card deposits from out of state due to Pennsylvania state laws (which is non-existent) and then questioned me on if I really gave John my credit card information. Long story short, they sold the car that I had a deposit on from underneath me and poorly handled the situation. I have bought cars from out-of-state my whole life and have never dealt with a salesforce that was so unprofessional and deceiving. Out-of-state buyers should be taken just as seriously as in-state buyers. Tom Henry Chevrolet should be ashamed for operating in the fashion that they do. The process of purchasing a vehicle is weighted heavily on having trust in the dealership and its people that you are working with. Tom Henry Chevrolet completely failed the consumer and proved that their profit is more important than the customer. This dealership has failed on their own mission statement with the intent of "being treated like family". I strongly urge anyone looking to purchase a vehicle from this dealership to consider my experience before putting your trust in them.

From sales to service and even the paint shop, everyone is extremely friendly and helpful. The…read moresales people and down to earth and don't force a sale on you.

Called about a car and the salesperson didn't know much about it, fair enough, since it was newly…read morelisted. CARFAX was provided and was great. The description on their page stated "very clean car". So I decided to check out the vehicle the next day. Arrived the following day. They have a bunch of "wow" and "awe" vehicles (H1 Hummer, Lifted 4x4's, Police interceptors, WS6's, LT1 wagons) all of which were overpriced but cool to look at nonetheless. After looking around we found a salesman up front and he showed us the car, which was around a building in the back. The car was in very poor condition, even for a 2004, trim pieces horribly faded, dents/dings on hood and doors, front bumper scraped, rear suspension rusted (volvos rarely rust), drivers leather seat cracking and extremely worn with a burn hole through it, center console lid broke. This was all observed within like 2 mins. Popped the hood and it looked like it sat in the desert for the last decade. Obviously told the guy I wasn't even going to make an offer. He scoffed at me and said he'll sell it. I was just really confused why they would put very clean car in the description, seriously makes me second guess their entire inventory. Update: their rebuttal to my review solidifies that they are deceptive and overpriced, avoid this dealer!

I purchased a 1987 Chevy IROC recently. I noticed the vehicle on-line (autotrader) with no…read morepictures. I contacted the dealership and got a quick response with pictures and a carfax of the vehicle. Bruce did a nice job explaining the history of the vehicle and I purchased the car without putting eyes on it as I live near St. Louis , I did have a friend near Pittsburg take a look at the car. There were a few things that didn't work as the car is 31 years old, however in great shape with only 23k miles. Bruce shared that information with me and the dealership was easy to negotiate with over the phone and included delivery to my home in the price. My experience was very good and I would recommend this dealership and would consider purchasing from them again. Bruce thanks for all your help.

Nice people. Great service on my BMWs when I need special skill sets. I've also used the loaner…read morecars before so I can drop off the car. I'm always pleased with their service.

I have a 2011 diesel Mercedes ML350. It's not easy finding a mechanic with the tools or knowledge…read moreto work on her. Thank God Foreign Traffic can be trusted to do the work Well. They have serviced my car over the past 5+ years. I know she's in good hands with them! (This is the only place I take my car other than the dealer.) The only "complaint" is that the loaner car may be dirty or in need of service. I'm just thankful they have the option of a loaner car so I can still get things done. Their turn around times are usually pretty quick, so I never use their car long anyway.

These people are terrible. My 95 year old mother bought two cars from these ripoff artists and she…read morehas me take the car back for maintenance. No matter what you go in for they charge $1,000. No matter what they do these ripoff artists jack up the maintenance to charge you $1,000. They put 4 new tires on and the junk tires leaked from the first day they put them on. Took the car back yesterday and they told me they weren't leaking. I went out this morning and two of the tires had gone from 35 psi to 14 psi overnight. Complete ripoff. They continue to deny the tires are leaking. Total ripoff artists. DO NOT GO HERE TO BUY A CAR OR FOR MAINTENANCE. Ripoff artists

Great Service Department Staff! They were very helpful and led me in the right direction when…read morefixing my Vehicle. I'm in from out of town visiting for the Holidays and very happy with the department!

I had the opportunity to work with Salesman Vince Parrucci and Sales Manager…read moreSamantha Fitzgerald at Jim Shorkey North Hills Chevrolet. Both were extremely friendly and helpful during the purchase of my new vehicle. Both took the time to educate me about their products and gave me the chance to ask many questions. All of my questions were answered and if they did not have the answer directly, they went to the appropriate personal to ask the question and get a response. I found them to be fair and honest and gave me the opportunity to read and review all the documents I would be signing. I highly recommend Jim Shorkey North Hills Chevrolet for your vehicle purchases and suggest you ask for Salesman Vince Parrucci and Sales Manager Samantha Fitzgerald

My family had a wonderful experience as Kylee and the team worked with my grand daughter to…read morepurchase a car within her 21 year old budget. Kylee was great as she found a very nice car and guided the process seamlessly. Thank you all for your professionalism and guidance.