On 21 February 2025, I purchased a used 2017 BMW M2, which had roughly 24240 miles.
I drove 600 miles roundtrip to make the purchase because of Ken, who provided prompt replies to my queries on the condition of the car.
When I arrived to test drive, the car ran a low battery alert on the second start after a few minutes of driving. I wanted to leave but something about the mileage and the Carfax convinced me it was clean and that there was no electrical issue besides the battery. Another buyer might've been wary of the alternator at that point, causing battery drain. Then, when you looked around the car, you'd notice it wasn't detailed properly. There was food dried to the B pillar and behind the steering wheel, as well as a bag of trash in the trunk. I noticed when I popped the trunk to check the battery after having already asked Ken to verify that it was in working order before I arrived to test drive the car.
I didn't gripe about these issues. In fact, I made it an easy sale and I regret it. I didn't complicate the sale for issues which would have alerted other buyers to your indifference in preparing this car. How do you deliver a car with a dead battery to a buyer who drove 300 miles and gave you a week to prepare the car, while asking about key details including the battery. It reads negligent, and I am unsurprised that lack of care in adequately inspecting the car manifested again. You can produce a narrative about what I did to the car, but my evidence suggests you were more careless than I was and I believe strongly that others will agree.
Last night, 13 days after purchase, the car threw a check engine light. Error code P120D bank 1, hose broken or defective. Upon closer inspection of the engine bay, you will notice lots of loose electrical tape that has been haphazardly wrapped around wiring. Now I know why. The engine bay was also likely power-washed, which can loosen hoses and wiring and clamping.
I am extremely frustrated because I just made a purchase I can't presently drive, and trust me I could have purchased a lot of other cars. I was driving out to dinner last night with a date, and then I had to cancel plans because the car isn't drive-able in its present condition and now I am out of a car until I fix it. That's not how a new car purchase should work, and I will advise others about what I experienced because it is extremely irregular and deceptive to sell a collector-esq car that can't even be driven. The part that failed isn't regular wear and tear either, especially not at this mileage. You might have even cleared the code. Personally, I do believe someone did.
As someone who has only purchased used cars in the past, and who has owned BMWs before, I can safely say this is irregular maintenance that would never appear on any clean car, but especially not on any car that had been well inspected because it's inexcusable to pop a drive-train issue this short after purchase on a car with this mileage. This isn't a "clean car."
When I told Ken this and expressed my warranted frustration, he suggested I was driving the car too hard. However, His sales manager, Scott?, stated too much time had passed. Which excuse is it? I am unsure at this point but surely someone will reply stating I declined a warranty, which they are welcome to do.
However, I am also entitled to say they don't inspect vehicles properly. They lie. They clear check engine codes. They will sell you poorly inspected used cars and my experience was poor before during and after the sale. Cannot recommend. Last text is Ken laughing about me for the damage. Sick. read more