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Moon Township Honda

1.9 (45 reviews)
Closed Closed

Services - Moon Township Honda

Check engine light

Engine oil light diagnosis

Auto general diagnosis

15 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto brake repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Moon Township Honda Photos

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Recommended Reviews - Moon Township Honda

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Nov 22 i bought a "Certified Pre Owned" 2019 type r from Moon Honda, the car had less than 19k miles on the dash for $40k. I have had nothing but problems with the car since i got it, it has a audible strong rpm dependent vibrationey grinding feeling that can be felt under your feet in the floor, gas pedal, and steering wheel. it was in there shop 3 times and although they were able to replicate it they were unable to figure out the issue and referred me to take the car to another dealer for service as there techs were incapable. This was direct from the service managers mouth. I proceeded to take the car to the other dealer who has graciously assisted me in attempting repair the car under the certified pre owned Honda warranty. unfortunately they have replaced so many parts at this point trying to repair the car they've exhausted their options. After over a year of the car being in and out of the shop, 100s of hours of my time wasted trying to get this fixed I call the service manager at moon Honda and basically was told to kick rocks. They also failed to disclose the vehicle was in a collision. The vehicle even had the body parts replaced by another Honda dealer. I've attached pictures I received from the previous owner as proof of this. Fender and underbody air scoops I would not reccomend purchasing a vehicle here or having it serviced here! this is now how you do business.

Email received from Jennifer.

I was browsing their website and put my info in (just for an estimate on trading my car in, not wanting to talk) and received a call from Jennifer. I just hung up as I wasn't interested in purchasing right now. I just needed to put my info in in order to move forward. Jennifer sent me a very unprofessional email that was also quite rude! Surely I'm not the first or last person to hang up on a dealership. Glad they showed their true colors before I actually went and purchased a new vehicle through them. I would also like to add, I did not do 7 inquires. If I did, I don't know how as some dealerships sites are quite ridiculous. Regardless, this is not an acceptable response. This is highly unprofessional.

Windshield
Carol C.

Update on my recent review , after finally speaking to the service manager Adam and not getting anywhere , I reached out to the General Manager Mike , he offered to help resolve the issue , replace windshield , stickers etc . Although I had since taken care of it through my insurance company , it was just nice to hear that someone was actually willing to help and listen AND apologize.

Susan J.

Not going even give them one star as service guy was pretty short and rude . My Honda CRV has had a bad rattle ever since I bought it and found out online that it has a TBS report on it that the prob has been identified and covered under Honda warranty but they won't fix it... never going back there and warning others not to as they don't want bothered.. by looks of reviews everyone else agrees

Moon Honda new battery?

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7 months ago

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1 month ago

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2 years ago

Professional atmosphere and friendly employees. They made it very simple and easy to purchase my first car, thank you to Derrick and Frank!

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2 years ago

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2 years ago

I was very pleased with the way I was treated and the service at Moon Honda was excellent. I recommend their sales and service staff.

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3 years ago

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Ask the Community - Moon Township Honda

Review Highlights - Moon Township Honda

I recently bought a Honda Pilot at Moon Honda and it was by far the greatest experience i've had buying a car.

Mentioned in 8 reviews

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Moon Township Ford

Moon Township Ford

(36 reviews)

Had a great experience buying my new 2025 Bronco Sport with Jon. He and the business office made…read morethe process super simple and easy. They had a great selection, I found exactly what I wanted. They also had the best price I could find in the whole region including eastern ohio and WV. Everything was super simple and easy, I highly recommend!

This dealership deserves ZERO stars, yet that is not an option here. I was in talks with a sales…read morerep by the name of "Tracey", who did a great job of getting pictures and a video walk-through of a used Infiniti M37 for me. The vehicle had just come in the day before. I had no problem with the price or the condition of the car. She informed me that the car needed to go through the shop for the 120-point inspection and that she would follow up with me the next day. The next day rolls around, and I don't hear a peep from her all day. I suddenly get a text from her saying the car was sold sight unseen. Here I thought I was first in line, ready to purchase this vehicle. She never mentioned to me that there was a "line" of people out the door, ready to buy this thing. The other buyer managed to skip the line and get ahead of me. This sounds like a totally unethical business that would allow such practices to go on at this dealership. No etiquette whatsoever.......a total waste of time. No wonder they only have a crappy 2.5-star review here on Yelp. Avoid this dealership like the plague, guys. ***Note, Update to Owners' reply" as of 5/18/26: That is absolutely NOT true. Total Lie. Tracey, the sales rep, did not offer me the opportunity to put down a deposit, nor did she say that was the procedure to lock down this car. She made it seem as if, it could not be sold to anyone until it passed the 120-point inspection, regardless!! Check the facts before responding to defend your dealership's image. I'm sure that is a very convenient option by giving false claims to better your review rating.

Carshop - Robinson Twp - This is the gap I was taking about up close

Carshop - Robinson Twp

(52 reviews)

CarSense is awesome! I was buying my first car after finally getting my license (at age 30!). My…read moredad has bought a few cars from the CarSense in Cranberry and always had a great experience, so he recommended I check the Robinson location out since it's closer to me. First, their website is super easy to use to help you see their current inventory and search/filter by make, model, price, mileage, and even special features. If you create an account, you can also save cars and come back to review and compare them later. They had several hatchbacks in my price range available. I called a few days before I wanted to come to the dealership and spoke with Jaison, who was super friendly and easy to work with. He talked to me about what I was looking for and even sent me a video of one of the cars I was very interested in. When I came out to the dealership, I wanted to test drive some alternatives. Jaison had told me he wouldn't be there when I was planning to arrive, so I worked with Jon, who was also very nice. Jon gave me three cars to test drive, and I ended up going with a 2015 Chevrolet Sonic. It looks brand new and has under 20K miles on it. I'm an idiot and forgot my checkbook at home, but Jon let me fill out all of the paperwork so I would just need to come back in the morning with a check. It took under two hours to test drive and choose a car and do the paperwork, and then 15 minutes for me to get it from them this morning. A few things to keep in mind: 1) They do NOT haggle. It's not what they do, and they're literally not allowed to do it. This isn't a bargaining thing; they just don't do it. So be prepared to pay the exact sticker price. 2) Their financing is based on the vehicle that you choose, so you can't apply before you choose a car. I ended up getting financing elsewhere because I wanted to have a check with me before I went.

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

Diehl CDJR of Moon - Left: Order Request Right: Service Performed

Diehl CDJR of Moon

(24 reviews)

I called ahead & spoke with a sales person named Bill. Asked if a Jeep Grand Cherokee I saw online…read morewas still available. He told me it was. I said I'd be there in an hour. When I arrived with in the hour Bill told me that the vehicle was sold and that those people had been there for 2 hours. When I expressed my disappointment that I was straight up lied to, I walked out the door. The manager then got up from his desk charged across the floor & out the door after me, with fist doubled and screaming at me Like he wanted to fight. Did not catch the managers name but he has a long beard with a white stripe in it and tattoos on his arms. Customer service here is a joke.

ZERO STARS! This place is a pathetic excuse for a "dealership". I promise if you bring your CDJR…read morehere for service you'll be spending more in repairs or just flat out trading it in, which is the point this place has brought me to after one visit. My vehicle came here for a simple service job and came out of their garage broken, the service manager Ted and regional director Matt have no interest in fixing the problems their shop caused. Also when asked if they have cameras to prove their mechanic did not alter/damage anything else they said they weren't sure, coming from someone who works in the auto industry this place has by far the worst service department I've ever encountered. If you care about the hard earned money you spent to buy your car then don't waste your time here.

Moon Township Honda - car_dealers - Updated May 2026

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