I am far from a large city, and I needed a specialty type of grout. So I looked online and found…read morethat floor and decor had the very same stock number of the grout I needed. I went online and placed my order. I was going to be driving through Houston the following day so I scheduled to be picked up in Houston. Why if one is on a trip, you don't want to spend a lot of time waiting on an order. When you order online from floor and decor, your order is placed with the store that you choose and they have you scheduled a one hour timeframe when you want to pick it up. I went there at the assigned time walked into the online desk, and there was my order, I got it within two minutes and walked out. Good service thank you floor & decor.

You get what you pay with Floor & Decor: you pay a cheaper price for cheaper products and a…read morecompany that does not stand behind their product. At the recommendation of our contractor, we got all of our tile for a bathroom renovation at Floor & Decor. Fast forward to the completion of the product, it became evident that the tile was defective. An inspector from Floor & Decor confirmed that the tiles were defective & it would be hard to tell as such until they were installed. Floor & Decor offered us a refund of said tiles but our entire brand new bathroom needed to be redone because of the defects. Floor & Decor refused to refund us of costs accrued because of their defective tiles, and to make it even worse, continued to sell the defective tiles in store.

Love this store! Decided to stop by today! Great service !! Busy store!!! Always something new to…read moresee or buy!! The girls behind the. Punter always offer assistance! Nice selection of merchandise.

I love this place because you can find the nicest and most unique home decor and for reasonable…read moreprices. Kirklands always has sales or discounts and there are always a variety of fresh decor every few months. I highly recommend shopping here to satisfy all of your home decor needs. They also have curbside pickup which is always a plus.

Homesense, homegiods might be all from the same family. I have seen myself recently going to…read moreHomeSense a lot I have been able to find some great deals on items such as chairs, lamps, carpets, bedsheets, towels, and various other household items. Service is very good at the counter and in my case, I've gotten a good value for my money. The only issue maybe the availability of Items. For example, if h may like a chair, then they might only have one or one pair, rather than a whole set. Nonetheless, I can always find something and I've never come out of the store empty handed!!

Great selection good people. Most speak broken English. U have to ask twice to make sense of their…read moreanswers. Store is very cluttery!! If u find something u like crab it!! Chances are u won't find it when u go back. It's a hit or miss finding help if u need any. Reasonably priced. Can find great deals if u look. Decent store.

A great assortment of lovely gifts!…read more Personally, I think the majority of the merchandise here skews a little older, perhaps towards ladies in their late 30's-50's. For the younger crowd, you can still find some nice jewelry or toiletries, though. There's a huge range of Vera Bradley products here, and I loved how they had a few items with a Texas influence (the leather cuff that said "Never forget your roots" engraved around the state of Texas won me over.) I've never been to their original location on Mason Road, but this branch here in La Centerra left a nice impression on me. A great place to stop by and browse.

Beautiful store with very nice merchandise. Some gorgeous home decor items. However, the store…read moreclerks are unbelievably rude. I have been followed through the store with items taken out of my hands under the guise of "safekeeping " at the counter. Not a single smile , " how are you " or "thank you ". I have noted this in the past at the Mason street store and now that I see it in the LaCenterra location I am committed to taking my business elsewhere.

Hey y'all, I am back again with another review here! Today I visited because I wanted to show my…read moremom all of the great things at this store has. This was honestly my first time going through the whole backside of the store. They had so many different drinks from all around the world. I was so excited. This store has so many great gems.. I swear I'm coming back with $100 and grabbing all of the snacks that I seen lol there were so many to choose from. They had candy bars from Korea... things from Switzerland and of course .. Atmosphere is great.. They do offer free tea or coffee at the front. So go try this and shop until you drop !!

I can give 0 star if i could. Rude person work at pick up counter opening time 3/28/26 @ 10:23am…read more Told em came pick up order, we like the basket we chose and kindly ask her to replace it. Replied "Next time wait for the email confirmation" then threw the other basket on the cart next to us. Mind you it's loud. And tore up the paperwork. This attitude is disgusting and highly unprofessional. Don't know what the problem is but that's not how to treat customers. Cashier is slow and holding the line. At least cashier is nice.

They are massive options when you come here. I could shop for hours their inventory is unmatched…read more If you are looking to buy for your home they have pretty much everything. Now some items are priced higher than other places, but they are top quality. I was shopping for a rug for my patio and I found an item that matched my color scheme but I decided to look around at other items and when I returned to my choice a few minutes later, it was gone just that quick! Always secure your item first, you can always place it back if you change your mind or find something else. I could spend hours here just perusing the inventory.

I felt like I were a kid at a candy store. There were so many home goods that were so beautiful…read moreand/or useful, plus there were many options so that they matched exactly what you had in mind to go with your existing setup at home. Wish they had rewards membership so that the more you bought the more affordable prices you paid.

I purchased the Windel from Upscale Mom and get nothing but raves on it!!!…read more We love that we can store all of our diapering accessories in an easy-to-access place and they're completely hidden behind a gorgeous picture frame! Sarah at Upscale Mom was a pleasure to work with also. I'd do business with them again in a heartbeat!

From the owner: We make diaper changing invisible. The Windel gives the illusion of a picture frame while it…read morediscreetly dispenses diapers and wipes. After the baby grows, it transforms to an all purpose cabinet. Made of 100% solid wood, proudly made in US

We were helped by Maria, she was amazing! she went above and beyond! She was able to locate the…read morefurniture we were looking for! Thank you!

If I could give zero stars, I would…read more We purchased a bed, two dressers, and two nightstands. Because each item was delivered separately, I had to take three different days off work just to receive our furniture. First delivery: The installers didn't even tighten the nuts and bolts on the bed, and one of the dressers arrived scratched. Second delivery: The delivery team was great. They replaced the damaged dresser and fixed the bed properly. Third delivery: We were supposed to receive a dresser and two nightstands. The delivery team actually asked us to accept a dresser that had a hole in it. We refused it, along with one of the nightstands because it was damaged as well. Now we've discovered that the one nightstand we did keep won't even open. I called customer service and the store manager for help, and I also texted our salesperson. No one ever returned my calls. The salesperson told me he wasn't going to do anything because it was his day off. To make matters worse, this is the same salesperson who stepped in to take over our sale, even though we specifically asked to continue working with the original employee who had answered all of our questions. Overall, the quality control, customer service, and communication have been incredibly disappointing. We spent a significant amount of money and expected much better service than this. We have not been offered replacements, or our money back.