It's about time I updated this review. But it's been a bit since I have been here. We struck out on Friday night on 2 places we wanted to go so this was a sub in. We were in the middle of Solon so we decided on Imperial Wok. Busy Friday night but we beat the majority of the crowd and sat right away. Ordered a combo plate moo goo gai pan, fried rice, egg roll, wonton soup, coconut ice cream. Server was very prompt and fast. Food comes out hot and fast. Tastes good. Really there are no complaints. Everything was good. I enjoyed my meal. Took some home to enjoy another day. Prices are average. I do have to say the portions are a bit smaller than they used to be. But I almost expect that now. Parking is always packed. But you typically find a spot. Overall, no real complaints. read more

Imperial Wok Chinese Restaurant - Moo Goo Gai Pan fried rice egg roll - Chinese Near Me - Solon, Ohio

Imperial Wok is a good, above average Chinese restaurant. We have been patronizing the restaurant for a quarter of a century. I'm sure this review won't affect their business at all as it is always bustling, but I wanted to share this experience. The food is always good. That's not my complaint. I understand that customer service is not what it used to be in these days of exorbitant prices, and overhead costs. Having spent quite a while in the restaurant industry, if you want keep customers, you can't just do the bare minimum. I'm not saying that I won't patronize them again, but this evening was fairly disappointing for me. I ordered takeout using the chow now platform. I use it all the time. One sushi roll, an appetizer of their Goldfingers, an order of moogoo gaipan, and an order of sweet-and-sour chicken. I rarely order sweet-and-sour chicken, but I had a taste for it tonight. The restaurant is about 17 minutes from my house. When I got home and took all the food out to relax with my wife and enjoy my dinner after a long day at work, I realized that there was sauce for the sweet-and-sour chicken, but there was no chicken. It appeared to me that this was because there was an order of their Goldfingers that perhaps one of the staff mistook for the chicken that was supposed to be my entrée. I called and explained the situation. I was handed off to the manager who apologized and offered to either a) have the chicken ready for me if I drove back or b) refund the amount of the missing food. Nowadays, it's about making the customer whole, legally. That's the bare minimum. I didn't receive something so you refund me for it. But it's not enough. Like I said, it's the bare minimum. Although she did apologize, twice I believe, it just seemed insufficient. It would've been nice if she had offered me a dessert, a small coupon, a discount, or anything else of compensatory nature. But none of that was offered. The business made a mistake, inconvenienced me, and disrupted my evening. Then they said I could spend another half an hour going back-and-forth to pick up the food that they forgot to give me or simply be refunded the exact amount that I paid for the food that I didn't receive. As I said, just disappointing overall. read more

Mother's Day at Imperial Wok was a success. We had a larger party of six and we got a large circular table for us. We had a reservation for right when they opened up. We were seated right away. The hostess gals were pleasant in greeting us and seated us. A high and open ceiling, plenty of color and lighting. A very nicely kept restaurant. We asked our waitress if there were any gluten free options and she said, "Yes, some naturally, some things can be modified. My Mom had the naturally gluten free Pad Thai. A classic that she always gets and enjoyed it with the chicken and shrimp. I had GF Chicken Fried Rice. The portion was plentiful. I had a couple leftover portions in the following days. I enjoyed just as much as the initial serving. Sweet and sour chicken was crispy and plentiful. My dad and brother aren't much for describing food. My brother's girlfriend and her mom loved their food. They enjoyed the whole experience of having bother moms there for mother's day. I have driven past Imperial Wok plenty of times. Been to plenty of the surrounding restaurants and businesses. Glad I was able to get in with family and friends and have a full meal. I could see myself coming back and having some Chinese cuisine when I'm not driving out to somewhere else at five dollars a gallon for gas. Great overall experience! read more

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I haven't been to this place in well over 10 or 12 years maybe even longer when I was last on the east side. When I lived on the east side I came regularly, especially in the old restaurant which was at the corner of the Solon shopping center. They took over this building after Rockne's was closed for two years and it looks exactly the same as the last time I was here. It's still neat clean bright airy and the food is still spectacular. I always gauge a Chinese restaurant by the quality of their wonton soup which I ordered as part of a luncheon special. Chicken subgum and fried rice. It's still as delectable as it has always been. The prices are very reasonable and where can you get a full course meal and drink for under $15... Make a note how much a McDonald's meal cost nowadays. They still get a 12 star review even though 12 stars isn't available I planned my annual haircut which I still go all the way to Macedonia to get around two stops in Solon. This was my first stop and was oh so well worth the drive and always will be. Don't miss an opportunity to have great food great service at a great price. It is still in my humble opinion the best Chinese restaurant in northeast Ohio and I have four or five around my house that I won't go to because I've tried them all and they can't compare to Imperial Wok. I will come back to Solon for exceptional tasty delectable and delicious Chinese food and because I asked I was told that the same cooks that have been cooking here since I used to come here in the 1990s are still here. You can't get good quality like that anywhere. Love love LOVE IMPERIAL WOK read more

Very sad! Food had no flavor and each sauce tasted the same even though they were supposed to be different. Also hardly any pea pods and mushrooms but a ton of water chestnuts. Chicken tasted old dry and hard. Used to be a good place read more

I've only tried takeout from here but I have tried it now 3x and it is...dismal. If I had to rate it from the first time I've had it, it would've been zero stars but the subsequent orders were not quite as bad. My date got takeout from here--the most standard order possible: sesame chicken, lo mein and appetizer of potstickers. The lo mein was offensive. They used skinny rice noodles and used all oil but no seasoning. The noodles were bland and HARD; like, just no. How do you mess up lo mein??!! The chicken was also bland and drowning in some radioactive orange concoction that was all corn starch. The "potstickers" were undercooked and burnt at the same time. Like, what? The tips were hard but the body of the dumpling was like chewing on uncooked dough. Lordy lord, it was like made by people who had only heard about Chinese takeout. I had some dishes again at a party and another time ordered in at a smaller get together. Okay, quality was slightly better and comparable to Panda Express (current, not how it was before). Presentation looks like it would be better but then you bite into everything and it's just not that good. Solon, we can do better! Can we get a better and more authentic Chinese place? C'mon guys! read more

Average hometown Chinese food that lost it's fastball years ago. Been awhile but my wife and decided to pop in. Standout is the beef sticks, egg rolls, hot and sour soup. Sushi, fried shrimp weren't that great. Too much breading and sauce. Ambiance is lacking. Service was solid and fast. read more

Probably the best Chinese restaurant around here, the service the food the owner is very good

Service was good and for a mo day night this place was packed. The have unique items and offer combination meals. The combo meals range from $15-$17 and include an egg roll, soup, fried rice, meal and ice cream. The Coconut pineapple icecream is refreshing and delightful read more

My California rolls x2 do not have cucumber on it. Very disappointed in the entire meal I ordered. Soup noodles are mush and flavorless. I've been going here for years and it just keeps going more downhill. The amount of money I spent for myself to have a poor meal is ridiculous. Do better Imperial Wok read more

great workers and delicious food. make sure to order in person because the wait was like 5 min

Stopped by for lunch and the food was excellent. Service was great and quick yet not felt rushed especially during lunch hour.

WHERES THE FLAVOR!? Me and my friend ordered Egg Foo Young! I ordered 2 different types, Chicken and Shrimp. She ordered Ham. First off, the gravy seemed extremely light colored and we thought ... Ohh thats different, hopefully it tastes good. NO it was very bland. The patties were seasonless to the 10th power! Chicken was dry, shrimp under cooked and the patties were filled with tons of string onion. I felt like I was eating slop no exaggeration. We were very disappointed to say the least. read more

Food was bad. Fried rice look like brown rice that was scoop up and put in container no meat no bean sprouts no vegetables nothing and fried rice just plain rice .General Tso chicken ,sesame chicken, orange chicken look like chicken tenders cut up with sauce just poured on it. The WORST Food I ever had I threw away $43 worth of food. Very disappointed because everybody at my job was talking about how good this food is. read more

Imperial Wok Chinese Restaurant - Chinese Near Me - Solon, Ohio

Soup and xhow mein good. Below average. Lomein, no thougjt and watery sauce on lots if plain noodlea. Service very abrupt. Great location but wont go back read more

Food was fantastic. Have been coming here for 20 years. Very large dining area, as well as a bar and sushi area. Staff is knowledgeable and efficient. read more

To be totally honest, I was so disappointed with this dish, that I can't even recall it's name. My husband tried a bite as well and agreed that it wasn't good and also didn't like his dish. This dish had several different types of meat within it and none stood out. I didn't like the sauce and boxed most of it. I also thought the environment wasn't very visually appealing and lacked warmth. Our server was friendly but not super attentive throughout the dinner. I know my parents love it here, so it's possible that my husband and I had an off experience, however, we won't be back. read more

Imperial Wok Chinese Restaurant - Chinese Near Me - Solon, Ohio

I was surprised at the quality of the food at this restaurant. It's the best and hardest Wonton Soup I've ever eaten. We had Szechuan Chicken and Chicken Cashew, which were large, serving, and tasty. Between us, we could have just ordered one! The staff was pleasant, and the restaurant was unique and clean. All in all, we enjoyed our brunch, and I certainly will be ordering take-out or sit-down there again. Their service is also speedy, so if you are on a lunch break and crushed for time, don't hesitate. We have such a beautiful variety of restaurants here in NE Ohio. I enjoy my summers immensely here. read more

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The food is great, as is the carry out service. My last experience is with calling to order. Their pick-up times are extremely accurate. They seem to do a huge carry out business. I've learned to order earlier to get a specific pick up time, and that's helpful for me. read more

Amazing menu. Great service. Nice bar area. Crispy Cali is an amazing appetizer. Wings win and so does the sushi bar. Can't lose here. I've been to hundreds of Chinese restaurants across the country. Go with confidence folks. read more

It was good. The place was very busy for a Sunday evening. My team enjoys going and getting takeout from here so I figured I try it. The food was fresh and not just freshly cooked, but the chicken was fresh and tender. I'll be visiting again, food was good and the price was fair. read more

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I purchased a small order of shrimp sub gum chop suey. My order was mostly celery. It seems the restaurant made an order of celery sub gum chop suey. The order also included 2 almonds and 2 green peas. See the pictures included with this review. I'm most disappointed because I have always been pleased with food I order from this restaurant. read more

Imperial Wok Chinese Restaurant - Plate full of celery that I removed from my shrimp sub gum chop suey. - Chinese Near Me - Solon, Ohio

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I ordered through door dash requesting a s&w chicken combo, however when it arrived my rice was missing, I called the restaurant about the issue and was greeted very nicely, I told the issue and the restaurant was able to refund my purchase. TLDR: Very good customer service and good food with few hiccups read more

I don't know what's going on but our last 2 takeout orders were horrible. My sesame beef was hard, crusty strips of beef ( wasn't strips in the past) that were so overcooked it was like eating jerky. The sauce was bland and sparse. Waste of money. Couldn't even eat it & actually threw it out. In our previous order I got sesame chicken and it was the same. Overcooked, impossible to chew and bland. Today my husband's vegetable egg foo yung was 85% bean sprouts with almost no other vegetables and again, this too had a very bland sauce. Used to like this place but no more. read more

I just left about an hour ago. ordered shrimp egg foo yong. It was horrible. The patties were burnt. It was the first time I had been there in years a now I know why. won't be going back ever. read more

The food was delicious, service was great, I personally had the volcano roll, it was incredible! The decoration, ambience, and all around vibes was like a gourmet world class restauran. Highly recommend! read more

Food is always fresh, hot, and delicious. Service is always impeccable as well, we have been getting the same server for years!

The fried rice and low mien was good but the chicken flavor for the General Tso's and Orange chicken was bland. The chicken tasted like chicken tenders with sauce. The service was nice the young lady was helpful as this was my first time. This was a carry out so I don't have much to say about the ambiance. Unfortunately, we will not return. read more

Used to eat here all the time. When we had a few bad meals we stopped going. Since it's been a few years and we were in the area we tried it again. The food was excellent. It tasted like when they used to be at the other location. The Empress chicken was delicious, nice and tangy with crispy chicken. The teriyaki beef stick and crab Rangoon were wonderful too. read more

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Friendly service by Fannie. Spot on and attentive. We started with the PuPu Platter for two. It was more than enough for all three of us. The ribs were tangy and tasty. The teriyaki beef skewers was so tender. Really enjoyed the Pad Thai with Chicken. The flavor was excellent. Very healthy serving. The Mongolian beef was tender and ordered mild which it was. Had the fried rice selection. The rice was just okay. Very quick to refill the soda. Took good care of us. read more

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Food is really good would have gave them a five but when you order moo go gi pan you expect to get a decent amount of chicken. They forgot that part. But if your a vegetarian you won't complain the load it up. read more

I'm a regular here, and lately they've been slipping. Last night's dinner was an example of it. Food took a long time to even order and even longer to show up, I got a bowl of soup for an appetizer and it was good. My bowl sat empty for ten minutes before I finally asked the sushi chef if he could remove it. Another 20 minutes later we watched our server do shots with another server and patron. I knew our meals just had to be ready, but hadn't arrived. I asked my server to check on them, and lo and behold they came to us luke warm. A real bummer. I won't go back anytime soon. read more

This was the most bland Chinese food I've ever eaten. Super disappointing. Surprised this place is even open. But there isn't much, as far as amazing Chinese, in Solon. Guess that explains it. read more

Standard and average Chinese food restaurant, nothing more and nothing less. Service is friendly.

Food is hit or miss. An entree is good on one visit . Another visit, the same entree is poor. Slow service.

Several years ago the woman that owned the restaurant for many years sold it to an American claiming to keep the same chefs and menu. Since then each time we have eaten there it has been going down hill. The wontons soup is still usually delicious, sometimes the wontons are too soft or mushy. The flavor in the dishes are bland such as chicken chowmein and pepper steak. The egg rolls used to be the best on the planet but now are no better than any other mediocre Chinese restaurant. What made me post a review today after all these years is tonight the portion of pepper steak was very small with mostly onions and a few pieces of steak. The chicken chowmein was all bean sprouts with a few pieces of chicken. We used to be able to have leftovers but not any longer. I understand the cost of food is is increased but this is making me seek out another favorite Chinese restaurant. They have a great business so probably some of the negative reviews don't really have an impact which is unfortunate. read more

The only reason this is getting a two-star review is because our UberEats driver delivered to the correct address and within the most timely process possible but with an incomplete order. The order was in a cleanly stapled bag from the restaurant; so clearly nothing wrong from the Uber driver's end. The food order was shy of two orders of pork fried rice as the side to our two dinner meals and one full size order of BBQ Pork Fried rice. Instead, we received the meats from two of the orders, which were bland at best, and a large container of vegetable fried rice that contained very few bits of veggies and tasted only of butter. Not impressed in any way whatsoever. read more

Imperial Wok Chinese Restaurant - General Tao 's Chicken, BBQ Pork Fried Rice, Black Pepper Chicken - Chinese Near Me - Solon, Ohio

My son played baseball all day yesterday and when we finished he asked to get take out. I called at 5:15pm, placed an order and they said it would be ready at 6:40pm. Wow, super busy I guess, but OK. When I arrived at 6:40, they couldn't find my order. When they eventually sorted out they took order under the wrong name, they said it wasn't ready yet. At 7:15pm, I asked them to check again. The girl behind the counter just shrugged and said "I can't make them cook it any faster". WHAT?! Another lady heard this and saw my facial reaction and said she'd check right away. She went back and what do you know, it was ready. Look, I get that places are strapped for help. I get that it was a busy Sunday night. I get that this place is the only Chinese food in Solon. But why be so rude and thoughtless to the customers who support you? I watched two other people get upset and leave because their food also took so long. I agree with that sentiment and will never eat there again. It's not only about the food, it's about the service. read more

We have come to Imperial since my daughter was little. She's 23 now and we still love this place. It's changed over the years and looks completely different but the food is still as good as it's ever been. My absolute favorite is the wonton soup. I wish they'd just pack me up a vat of it to bring home. The rest of the food is good but I've always been in love with the soup. No other place has been quite as good. read more

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Some reasonably good Chinese food for the area. Orange Beef was crispy and the sauce was good. You get to call the heat level that matches your palate. PuPu platter feature a wide variety of appetizers. Something for everyone. read more

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