5 Stars for the Usual, but Stick to the Basics Imperial Chinese Food in Roslindale is my go-to spot for a quick and satisfying Chinese food night. Their staple dishes--lo mein, fried rice, crab rangoons, and General Tso's--are always solid and hit the spot when I'm craving takeout. Definitely get the Imperial Fried Rice--it's very yummy and always a favorite! That said, if you're thinking about venturing outside the usual favorites, I'd personally vote against it. A month ago, I decided to try their Salt and Pepper wings, and they were just okay--about a 5/10 for me. Gave them another shot last night, and while they had good flavor, they weren't really Salt and Pepper wings. I'd rate them a 6/10 just for the seasoning alone, but if you're expecting that signature crispy, salty, and peppery punch, you might be disappointed. Overall, Imperial is great for classic takeout, but I'd stick to the usual favorites. read more

Imperial Kitchen - Salt and Pepper Wings & Imperial Fried Rice - Chinese Near Me - Roslindale, Massachusetts

Imperial Chinese Food in Roslindale is my go-to spot for a quick and satisfying Chinese food night. Their staple dishes--lo mein, fried rice, crab rangoons, and General Tso's--are always solid and hit the spot when I'm craving takeout. Definitely get the Imperial Fried Rice--it's very yummy and always a favorite! That said, if you're thinking about venturing outside the usual favorites, I'd personally vote against it. A month ago, I decided to try their Salt and Pepper wings, and they were just okay--about a 5/10 for me. Gave them another shot last night, and while they had good flavor, they weren't really Salt and Pepper wings. I'd rate them a 6/10 just for the seasoning alone, but if you're expecting that signature crispy, salty, and peppery punch, you might be disappointed. Overall, Imperial is great for classic takeout, but I'd stick to the usual favorites. read more

Imperial Kitchen - Imperial Fried Rice and Salt and Pepper Wings. - Chinese Near Me - Roslindale, Massachusetts

I have been a customer there for a long time. I have to say I am very disappointed by the way I've been treated recently. The woman who works at the counter is very rude and has repeatedly tried to overcharge me and keep my change. I have no problem, leaving a tip and I usually leave something extra, but there is a big difference between leaving something for someone and having them take it from you. When I said something to her about it, she laughed at me. I have seen her do the same thing with other customers as I have waited for my food. It is a shame. read more

I ordered imperial rice with 3 appetizers, also sm chicken chop suey. Everything was just ok except the chop suey. They don't know how to make the chop suey. Was loaded with 100 bean sprouts. chicken strips, sliced celery. Every other restaurant make the chop suey with celery, peapods, bok choy broccoli etc. no bean sprouts. 100 of them. read more

Every Bad experience I order a rock of ribs and when I got home I call them to let them know the lady at the counter answer and I told her about it a man came on an he told me he don't care ribs expensive an that's what they do sell half rock of ribs for for a full rock an charge you for a rock I think that's unfair and on top of it he's disrespectful I won't be going back there read more

delivery was great. The food for $100 was HORRIBLE and greasy. Obviously havent Changed their oil In weeks. Disgusting.

Refused service to me because I have a service dog. I use a cane and my service dog had a clearly marked service dog medical alert vest on. He was completely behaved. Imperial kitchen violates the law and discriminates against disabled folks. If you care about disabled people do not give them your business. read more

This was my fav place years ago so I thought I would try it an again. BIG MISTAKE. I ordered a poopoo platter and rice with some extras. The rice was so salty I couldn't eat it and I even put duck sauce to try and cover the saltiness. Ya it didn't work. As for the appetizers I don't think they were made fresh today because they were dry and could have been fried a couple of times. Never again will I go there. Waste of over $50 read more

Just look at the pic of the sweet and sour chicken I ordered and you'll know everything you need to know ... read more

Imperial Kitchen - $23 on Grubhub for this sweet and sour chicken... the disrespect ... - Chinese Near Me - Roslindale, Massachusetts

I have been ordering food from here for many years. It's not a place I would sit down and eat at, but the food is good

Literally have been calling all day to order and know one picked up the phone.I waited to order while being ignored as they assisted all the Uber,Dash drivers etc.Finally someone came up to me and just looked at me and said that i wanted to place an order.The man looked at me in shock at 7:30pm and said I can't promise you in a hour and walked off. I then called out and stated that I would like to order he then told me to ask another guy.I asked that guy and he held his head down and said NO it's to busy. I don't recommend this place due to terrible customer service. read more

House fried rice and crab Rangoon was great but the Boneless pork spareribs not so great in need of major improvement . Good service with Ambiance I guess . But for me it's all about the food . If u have good food they will come . read more

Placed a large order with Imperial Kitchen in Roslindale, MA It was horrible The scallion pancake had no scallions The chicken fingers had very little chicken The pork fried rice had no flavor The beef in the beef lo mein didn't taste or feel like real beef The chicken wings tasted stale The crab Rangoon tasted old, no crab, bitter cream cheese Had to throw the whole order in the trash Uber Eats would not issue a refund I complained to the restaurant directly, waiting to hear from them. Very disappointing to say the least!!! read more

Walked by here after visiting the breweries nearby and was craving some Chinese food. I was surprised they also offer sushi, though I did not indulge. Green beans were BOMB. The scallion pie (pancake) was great too. Will return. read more

Imperial Kitchen - 5 stars for the green beans. Scallion Pie was great too! - Chinese Near Me - Roslindale, Massachusetts

After waiting an hour for a DoorDash delivery with a driver coming to pick it up they cancelled the order...

Absolutely poor customer service with racist overtones. To make matters worst the food was subpar.

I ordered on Uber Eats and got beef with pea pods and crab rangoons. Beef with pea pods was very good. The beef was very tender and the flavor in the sauce was great. Crab rangoons, they were the worst ones I've ever had in my whole life. They were stringy like it had cheese in them, it was grainy and had no crab! I understand stuff happens and maybe they ran out of crab but please inform your customers if you ran out of a key component to a food item because I wouldn't have ordered here if I knew that. read more

Imperial Kitchen - Worst Crab Rangoon ever - Chinese Near Me - Roslindale, Massachusetts

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The food has been subpar for quite sometime. The flavor has become rather bland . As far as the service, I placed a order in which they left an item out of my order . They did nothing to fix the situation. Will not order from them again. read more

First off the staff is rude as f*ck. When I went up to the counter to get my food the guy said "oh wow, this bag is so heavy" in the most condescending tone. Caught me off guard, never had a restaurant make a backhanded comment on my weight. So rude. None of the staff were wearing masks either, which in Boston is mandated at the moment. The food was absolutely disgusting. We got pad thai, crab rangoons, pork fried rice, and general tsos chicken. The pad thai had about four tiny pieces of chicken total, and did not have any flavor whatsoever. The crab rangoons tasted old and soggy, did not have any crab. The pork fried rice had no flavor, way too many onions, and was cold. The general tsos chicken was very heavy on the breading and frying oil, which is all i could taste. 10/10 would not recommend, and will never be going back again. read more

Enough with the bashing. I don't get it. This place is great. Give it a chance. I've tried it over 1/2 dozen times in the past two months as a test. Try their salt and pepper items with brown rice and fresh spinach, yu choy, bok choy, etc. Their sauces are HOMEMADE...the duck sauce, hot mustard, and garlic sauce. A really nice touch. As for complaining about the service?...I've never had one problem and I always pick-up. read more

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Lived near Imperial Kitchen nearly my entire life, 4 recent visits reminded me why I go out of my way to buy take-out elsewhere. Ginger and Scallion Lo Mein was super dry, scallioN description is darn exact, was ONE scallion cut into 4 pieces for the dish & there was no balance of it with the ginger. Salt & Pepper wings would've been better had they not just added jalapeños & onion into container before pick up, there's no taste of these ingredients on the wings, in other words plain wings would be better to spare extra cost. Spring rolls are literally tasteless, it's like my Gma put some cabbage & carrot into a wonton, wrapped & fried it and thought it was worth eating - they're SO not! Szechuan Spicy String Beans were soggy, any place else we've had this dish there's a firmness that makes you want to inhale more and more. I found myself searching through our size large order for ones with a crunch, there was maybe 3 total - TOTAL disappointment. I always respect my Elders so this is harder for me to write as we're shifting from food description to sharing encounters with a human being. I must be honest about lack of good Customer Srvs., customer who arrives in person to order comes BEFORE phone call that came after you began to engage with me. It was "what would you like to order?" Me attempting to reply then "hold on-hold on", takes the call that was SO long I had to hear him say 10 times (no exaggeration) "you want 2 small white rice?" Staff appear overwhelmed with multi-tasking and I don't know if it's the same older gentleman each time I went or one who is different but just as stressed out? When young guy is there it's much better, he takes person at counter while older employee takes calls. But younger kid was only there 1 of my recent 4 trips. Spareribs are pretty good but it's not worth coming back for, everything else just stunk. read more

Wow I am amazed with how fast the delivery came. Called at 10:02 and by 10:20 the food was at my house. The sesame chicken was good. Not super typical but not in a bad way- the sauce was lighter color, but still flavorful, and the pieces were huge! Lots of chicken- Not all fried stuff like most sesame chicken. The pork fried rice was perfect. And the egg wall was big and crispy. The lady on the phone was a little rude though and hung up on me but I didn't care much. read more

I've had much better Chinese elsewhere. I should have believed the ratings. I got the General Gau Tofu (Watery & tasteless), white rice, and crab rangoons (tasted like cream cheese & flour filling- awful). I would recommend looking elsewhere in Rozzie for Chinese. read more

Imperial Kitchen - a close up of some food in a paper container - Chinese Near Me - Roslindale, Massachusetts

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Tasty food, the best Crab Rangoon I've ever ate! Not too pricey, staff is courteous and respectful. Delivery service is good and the time to wait for pickup is always around ten minutes, the only problem is finding a parking spot. read more

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The food has always been delicious every time I've ordered. I usually order the shrimp or house fried rice, sautéed string beans that has a nice kick to it, spicy salted chicken wings. I've never had a problem w my order and everything is made to order and in a timely fashion. ** Only thing i wouldn't suggest ordering are the crab Rangoons. You'd be setting yourself for disappointment. read more

Crabragoons=cheese and crust Pork fried dumplings= smells like tuna and tastes bland General gaos chicken= poinds of sugar Final note= would not recommend read more

Honestly surprised by the negative reviews. My family has been ordering Imperial for longer than I can remember and it never disappoints Definitely our preffered asian food spot. We were so sad to hear that they (weren't) open during the pandemic (when we called at least) but glad that they are staying safe. My family has never had any issues with ordering or pick up, its always been a simple, pleasant process. Definitely my favorite crab rangoon, but there have been times where the quality varies. Which is to be expected with any resturaunt, really. They are always able to take care of specific requests & the portions are great! Convenient location & reasonable prices. read more

Another year has passed and I still haven't returned to this Imperial Disappointment. This restaurude is the only one for miles around that has a rating of just TWO STARS **. Shocking right? I'm sure it has nothing to do with the wok filled with chicken wings that stays on a milk crate next to the fryolator all day/night long? Just peek into the window that looks at the kitchen and you'll see what I mean. (Board of Health are you reading this?) In the interest of full disclosure there is one other Chinese restaurant that "earned just TWO STARS** and it's just 1.5 miles from Imperial Disappointment in Jamaica Plain across from Forest Hills Station. It's called Oriental House and the food the 2 x's that I got it there was actually very good, however the treatment that you receive at the hands of the woman behind the counter is right on par with that of any detainee being held at Guantanamo Bay Cuba. I read a research article from Harvard Business School entitled Reviews, Reputation, and Revenue: The Case of Yelp.com that found that every increase of ONE STAR* on Yelp leads to a 5-9% increase in revenue. With that being the case we may have one less Chinese restaurant in Roslindale when I do my annual update in 2018. Fingers crossed. read more

Not sure why this place has so many bad reviews. I have been a customer of this establishment for over 10 years and have never had a bad meal or interaction with their staff. I almost always get the shrimp fried rice with some type of chicken such as general gao or sesame with crab rangoons. This is the only place I know that puts cleaned jumbo shrimp in the fried rice and the only place that puts big pieces of actual chicken breast in the general gao or sesame chicken. 99% of Chinese food places use tiny dirty shrimps in the fried rice and mystery meat covered in breading for the general gao. I also have had there beef chow foon and seafood lo mein which are both very tasty and fresh. The owner and his brother care about quality and customer service. If you're looking for gourmet Chinese restaurants go to Chinatown and pay 50$ for parking and watch the rats run around on the sidewalks! read more

Owner is a really nice guy. Tell him how you like food prepared and he does it. Fresh veggies, good quality meat. I always pick up. Restaurants get bad rap coz of delivery problems that have nothing to do with the food. read more

Prices are too expansive. 7$ for a small wing which included 3 wings. They did not tell me the price over the phone. I mean the pandemic is hitting us all. I've been coming here for YEARS! I couldn't believe it. When I asked the guy he said chicken wings are very expensive now. I'm just saying check the prices. I've order from other places and no one is selling 3 wings as a small. 4 wings for $7 wouldn't been reasonable. I'm disappointed read more

Food is good just wish they fried the chicken a little darker so that there is no soft skin on it even after asking well done it's not completely crispy. The crab Rangoon have no crab or cream cheese in them they are filled with Parmesan and mozzarella cheese that's not a crab Rangoon. read more

I ordered chow mein with a spring roll and crab rangoons tonight. The spring roll was probs it the highlight, although it was pretty mediocre and cold in the middle. The crab Rangoon's were terrible, just fried pastry wrapped around unseasoned cream cheese, not great. Was looking forward to my chow mein when I opened my bag and found fried rice with a wet chicken bean sprout dish. Half of it was the wrong order, and what they got of right was not good. read more

Never again. Ever. The worst counter service I've ever experienced in this country. And that's saying a lot. Not to mention that the food is mediocre, at best. I'd eaten here before, and although the food is uninspired and a bit heavy on grease, the portions were good and the prices fair. However... I went in last night to order something off the "specials" menu, something with vegetables. After waiting a good five minutes for anyone to take my order, the older man at the counter paused between answering the phone and bagging orders long enough to mutter "be with you in a minute." Having been so completely ignored, I was on the verge of leaving, but I figured I'd already waited that long and he seemed to finally be on the case, so why not just stick around? Another few minutes. Finally he came by just long enough for me to ask if the General Gau's came with vegetables. In an almost inaudible voice, he said, "A little brocolli and...." I didn't hear everything he said and asked him to repeat himself, but by then he had moved away to answer another phone call, bag another order, completely ignoring me. Another five minutes. The complete and utter lack of service was surreal. I was beginning to wonder if I was on Candid Camera. Finally, with no distractions left, he came back over to me and said, curtly, "Yes?" I asked him, again, "What comes with the General Gau's?" "I told you already! You ask the same question over and over! I already said! What's wrong with you!" "I'm sorry," I replied, "I didn't fully hear you. You were speaking very softly..." "You ask the same question!" He moved away again. I placed the menu back in the holder and walked out. The name of this place should be "Imperious Kitchen." I've never experienced such gratuitous rudeness, such incivility, such aggressively bad service. Maybe the guy was having a bad day. Not my problem. This kind of service is dehumanizing, degrading, and simply inexcusable. I will never go back, and am telling all my friends about this surreal experience. The people across the street at the Latin place are way nicer, and the food is better. read more

Horrid experience. My boxers farts smell better than half the stuff coming out of this kitchen, and he just farted so that says a lot. I got off the bus on a dark, cold night... it was almost one in the morning. I knew there would be no food at home, and nothing was open. I dreaded a night tossing and turning on an empty stomach. Alas! What's that in the distance? The glowing sign of Imperial Kitchen, the only late night take-out available near my apartment. As I entered, I was immediately suspect: the scene was dingy, steamy, and stinky. Was I in a chinese take-out place, or China? The kitchen is visible to consumers at the counter, and boy does Imperial Kitchen need to do something about that. The cooking tools were grimy, greasy and old. Canisters of old sauces and meats were overfilling a dented trash barrel. The cooks were straight dirty looking. As I skeptically opened my dish, a basic General Tsao with rice and broccoli, I was overcome with the stench of rotten vegetables steamed in dog food. The sight, the smell, and the taste was so abhorrent, I was forced to throw the food directly in the trash and go to bed hungry, as I was physically incapable of keeping it down. Imperial Kitchen is not only 'not-recommended', but if anyone reading this works for the Board of Health, inspect immediately. read more

Fair prices, good food, and quick pick-up times. Not sure what all of the bashing is for, if you guys want organic fine dining, go to Whole Foods and buy a gluten-free cupcake for $30. read more

My boyfriend and I have been craving Chinese food since we moved here last weekend. Unfortunately we tried this place. We ordered 509 which is an appetizer combo that includes Peking Ravioli, Crab Rangoon, Beef Teriaki, Fried Chicken Wings and then we orderd the General Gau's. The Beef was PORK, the Peking Ravioli were cold and the filling was greasy and tasted like STOVE TOP, the chicken wings were somehow BOTH over cooked and crunchy but saturated with grease on the inside and the General Gau's came in a sauce that was like GELATIN. That's not the worst part of it either. The chicken was over cooked and tasted gamey and old. Furthermore the rice was mealey, cold and tasted disgusting. Needless to say the 22 bucks I spent on dinner mostly went straight down the crapper, as I ended up throwing out 3/4's of the food. I wouldn't have eaten this garbage if I was drunk and hurting for grease. AVOID THIS PLACE AT ALL COSTS and let's hope the go out of business for failing to know how to cook the most basic Chinese food. read more

The food isn't bad. But there service over the phone needs improvement. Very rude while taking my order the phone. Probably didn't appreciate my custom order that I placed. Gonna have to think twice the next time I place a order here. read more

HORRIBLE SERVICE.... I will NEVER order from this place again. Their driver was supposed to call when he reached our location but he didn't because when we called them over an hour later they said the driver claims he already delivered our food. That someone signed for the delivery. They took no responsibility for this whatsoever ans basically said it isn't their fault. If I could give negative stars, I would. read more

Their food ain't all that bad, people are used to traditional crab rangoons that have like 90 percent cream cheese filling but this place is unique in the sense that they use like mozzarella and it's the next thing to amazing. However, i gave 3 stars because when i ordered from here, they didn't even greet me and after standing there for like 30 secs, i had to get their attention with a cough while these guys were watching a chinese drama on television. Then the cashier proceeded to look at me and annoyingly say, "what did you order?" In which i replied it was an online grub hub order and it took him awhile to find the order although there were only 3 bags of orders ready with my order being one of them amongst those ready.... Otherwise, they would've gotten 5 stars from me. read more