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Imperial Inspection Services

3.9 (7 reviews)
Closed 8:00 am - 6:00 pm

Services - Imperial Inspection Services

Environmental testing

Home inspection

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Alpha Environmental Inspections

Alpha Environmental Inspections

5.0
(2 reviews)

We started to smell musty odor coming from a wall where we had a water leak from our roof. After…read morethe roof repair we contacted Olivia and she conducted a test for mold. The test came back positive. After mold removal and remediation we had Olivia return for another test and it thankfully came back negative. Throughout the process Olivia was very professional and thorough. I highly recommend Olivia from Alpha Environmental Inspection. Don't wait if you smell mold as it could affect your health.

Alpha's owner Olivia Palazzi quickly scheduled us into her schedule on a saturday morning (I'm in…read moreMarblehead, she's based in Quincy). She arrived early, with a big smile, great attitude and happy to scratch my dog that ran out to greet her. She set up her equipment and took tests from multiple rooms which involved scrapings, photographs and some very interesting machines that suck in air onto a glass disk, to test the air quality of the room. Extremely organized, friendly, knowledgeable and able to leap tall buildings in a single bound. From down in the basement to up a precariously balanced latter into the attic, she systematically walked/climbed the house and intelligently pointed out where sources of water would be hidden and where mold would not be far behind. Alpha refers to her two dogs, Zeus and Athena (but please correct me if I'm wrong). My wife and I have used many environmental inspection companies over the years because I have seasonal allergies. I wouldn't hesitate to hire AEI again and we wholeheartedly recommend that you do too. Five stars *****

Hawkeye

Hawkeye

4.2
(56 reviews)

We put in seven offers before we got the house we did. For each offer, we pre-scheduled an…read moreinspection as proof we were ready to get started. We booked online with Hawkeye. Each time (but the last one, obviously), we had to call them and cancel the visit. Each time they were incredibly easy to reach despite one being at 7pm and another with less than 24 hours of notice! The voices on the end of the phone each time were sweet and caring and offered just the right amount of sympathy for the lost house every time we had to cancel. Finally, we didn't have to cancel! We've had the pleasure of working with Mike and Karen, and we talked to Mark a few times. Mike and Karen did the actual review and we couldn't be happier. They were on time (though we were not...) and immediately got to work taking pictures and taking notes. We had scheduled four hours for the inspection and we used every second. They both showed kindergarten-teacher level patience with us as we followed them around and tripped over our own feet asking questions. They walked us through everything and provided context to their points to make it easy to understand. I feel like I can actually read a boiler now! They answered questions we didn't even know we had. We expected the report the next day, but it arrived at 11:01pm that night. I'm not sure if that's always the case, but our house was in great condition, so there weren't a lot of things to elaborate on, but it was still a thorough 53 pages. Having that report and knowing exactly how each aspect was examined gave us the kind of confidence that we needed to buy our first house. I really can't express how pleased we were with our treatment and you can bet that when we buy our next home, if Hawkeye Home Inspections is still around (only because we don't plan on buying another home for a while), they'll be hearing from us again!

Incompetent and dishonest. Sent an inspector dealing with personal matters who rushed our…read moreinspection. Filled a tub and immediately drained it without checking the access point for leaks. Within a couple weeks of moving in we went to clean the tub. Filled it and began running the jets only to see the water level dropping about 1/2 inch over 10 minutes. The have deflected, blamed us, lied on other sites about offering help (they sent a list of plumbers they found on google), claimed it's a "non invasive inspection" when no invasive inspection was asked for the leak is clearly visible. They are the lowest quality of inspection you can find. It was haphazardly rushed so the inspector could leave to meet up with his wife in NY that afternoon and we are paying the price. I have tried to work with the dishonest Mr. Male. He refuses to take any responsibility or offer any reasonable remed. He is also refusing to provide license #s. That in itself should tell you what type of business they run. They collect your money, show up and look around like it's an open house showing and then when there are issues they will deny all responsibility. Had they done a thorough inspection we would not be in this position. hell, if Mr Male could find a plumber capable of doing the repair he thinks is needed we would not be in this position.

Imperial Inspection Services - home_inspectors - Updated July 2026

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