We put in seven offers before we got the house we did. For each offer, we pre-scheduled an…read moreinspection as proof we were ready to get started. We booked online with Hawkeye. Each time (but the last one, obviously), we had to call them and cancel the visit. Each time they were incredibly easy to reach despite one being at 7pm and another with less than 24 hours of notice! The voices on the end of the phone each time were sweet and caring and offered just the right amount of sympathy for the lost house every time we had to cancel. Finally, we didn't have to cancel! We've had the pleasure of working with Mike and Karen, and we talked to Mark a few times. Mike and Karen did the actual review and we couldn't be happier. They were on time (though we were not...) and immediately got to work taking pictures and taking notes. We had scheduled four hours for the inspection and we used every second. They both showed kindergarten-teacher level patience with us as we followed them around and tripped over our own feet asking questions. They walked us through everything and provided context to their points to make it easy to understand. I feel like I can actually read a boiler now! They answered questions we didn't even know we had. We expected the report the next day, but it arrived at 11:01pm that night. I'm not sure if that's always the case, but our house was in great condition, so there weren't a lot of things to elaborate on, but it was still a thorough 53 pages. Having that report and knowing exactly how each aspect was examined gave us the kind of confidence that we needed to buy our first house. I really can't express how pleased we were with our treatment and you can bet that when we buy our next home, if Hawkeye Home Inspections is still around (only because we don't plan on buying another home for a while), they'll be hearing from us again!

Incompetent and dishonest. Sent an inspector dealing with personal matters who rushed our…read moreinspection. Filled a tub and immediately drained it without checking the access point for leaks. Within a couple weeks of moving in we went to clean the tub. Filled it and began running the jets only to see the water level dropping about 1/2 inch over 10 minutes. The have deflected, blamed us, lied on other sites about offering help (they sent a list of plumbers they found on google), claimed it's a "non invasive inspection" when no invasive inspection was asked for the leak is clearly visible. They are the lowest quality of inspection you can find. It was haphazardly rushed so the inspector could leave to meet up with his wife in NY that afternoon and we are paying the price. I have tried to work with the dishonest Mr. Male. He refuses to take any responsibility or offer any reasonable remed. He is also refusing to provide license #s. That in itself should tell you what type of business they run. They collect your money, show up and look around like it's an open house showing and then when there are issues they will deny all responsibility. Had they done a thorough inspection we would not be in this position. hell, if Mr Male could find a plumber capable of doing the repair he thinks is needed we would not be in this position.

We started to smell musty odor coming from a wall where we had a water leak from our roof. After…read morethe roof repair we contacted Olivia and she conducted a test for mold. The test came back positive. After mold removal and remediation we had Olivia return for another test and it thankfully came back negative. Throughout the process Olivia was very professional and thorough. I highly recommend Olivia from Alpha Environmental Inspection. Don't wait if you smell mold as it could affect your health.

Alpha's owner Olivia Palazzi quickly scheduled us into her schedule on a saturday morning (I'm in…read moreMarblehead, she's based in Quincy). She arrived early, with a big smile, great attitude and happy to scratch my dog that ran out to greet her. She set up her equipment and took tests from multiple rooms which involved scrapings, photographs and some very interesting machines that suck in air onto a glass disk, to test the air quality of the room. Extremely organized, friendly, knowledgeable and able to leap tall buildings in a single bound. From down in the basement to up a precariously balanced latter into the attic, she systematically walked/climbed the house and intelligently pointed out where sources of water would be hidden and where mold would not be far behind. Alpha refers to her two dogs, Zeus and Athena (but please correct me if I'm wrong). My wife and I have used many environmental inspection companies over the years because I have seasonal allergies. I wouldn't hesitate to hire AEI again and we wholeheartedly recommend that you do too. Five stars *****

Really great service. They were able to help with abatement in a timely manner, as well as…read morecommunicate efficiently. They finished our condo within the day, and was also able to help set up an air quality testing appt. Thanks, team.

We had the worst experience working with this company. The manager, Kevin is a fast talking…read moresalesman and very disrespectful to his staff. As a homeowner, we trusted that they would abate our asbestos safely and follow proper protocol. After they finished the job, our electrician discovered that they left large quantities vermiculite in the attic and wall cavities and purposely stuffed fiberglass insulation over the vermiculite to intentionally hide it from the inspectors. These areas were easily accessible to their workers and could be reached by their equipment (and easily visible to our electrician). They lied and said the vermiculite was removed from these areas. I suspect that his workers had been trained to purposely cut corners to save time and hide their incomplete work. This was a shocking discovery. They put our health and that of our contractors in great jeopardy by leaving this cancerous material so easily accessible. When I called to have them come back to fix the problem and finish the job, fortunately they did return. However, then we had to witness Kevin yell at his workers, blaming and shaming them for the problem. It was completely inappropriate and a bit staged. I will never work with them again, and would never recommend them.

True professionals owner is a very knowledgeable person and his people very professional and do a…read moregreat job for installation and clean-up. Reasonable pricing. Highly recommended

If you're looking for a Radon mitigation solution, look NO further! If you're reading this it means…read moreyou're searching for a company to install a system to regulate the radon in your basement. These guys are the best, forget about the rest!

We highly recommend Bob and BGS environmental services for their efficiency and professionalism…read more We had a problem with mold growing in the attic due to poor ventilation. The whole process between first contacting them and finishing the project was so effortless. They kept on top of communications with quick updates and professional attitude. Bob not only dealt with our problem he gave us great advice on how to handle it in the future.

I had a dishwasher leak which damaged the wood floor in my kitchen. I reached out to BGS and Bob…read moreresponded quickly over Yelp. He evaluated the situation and provided a remediation estimate that was half of what ServPro quoted for the same amount of work. The actual job took two days with drying time overnight. Bob was able to cut out the damaged floor, remove the felt underlayment, and dry and clean the subfloor underneath. He also moved the appliances out of the way and put them back after the work was done. I'm very happy with the final results and I would recommend BGS to anyone looking for a water damage/mold remediation expert. - Alex S

I needed a home inspection in a pinch (1 week turnaround) and in a new area that I haven't lived…read morebefore. Doing a web search, Metro was one of many home inspection companies that had a straight-forward website and online booking. However, what set Metro apart from the others is that they listed the available days and time slots that they had inspectors available. They even had the name of the most probable (subject to change) inspector to make the appointment. That was important because I knew when the home we were considering was available to be opened, and I could quickly line up a day/time that worked out for both sides. After the appointment was set, I was called by one of the staff. She called to "talk me out of" the radon and pest inspection services (extra charge) because of the type of home and area it was located, those services were not valuable. The cherry on top was that for the month, they were giving a "gold" discount on the overall cost. Inspection went as planned and I received the final report by the end of the same day. I never had to state that I needed a quick turnaround, but I get the sense they knew based on the dates of our real estate transaction. Just superb service, and really made me feel I could not get as good of a service with any of the other inspection companies I was considering. If we ever buy another property in the metro Boston area, I'm using Metro 100%!

Tod was recommended to me by my real estate agent, and I was very happy with my inspection. He…read morearrived right on time, let me know what to expect during the inspection, and was very knowledgeable and patient with me as I asked plenty of questions. The inspection was very thorough, and Tod took his time to ensure he didn't miss anything that could cause issues down the road. The resulting report was delivered in less than 24 hours after the inspection, and Tod prioritized the issues based on criticality/safety so it was clear which repairs needed to be done promptly and which ones could wait. I highly recommend Tod and his company for your inspection needs and will be using their services again in the future.