They charge you the monies, but the pick up and delivery service is super efficient and if there is…read moresome issue or problem (or you simply forget to leave your laundry outside for pick up) that requires an attendance at the storefront location, the folks there are super friendly and helpful to boot. If you are too busy to iron because you are out in the world making things happen (yo yo dollar bills y'all), these guys have your back. Word. The delivery service works best when there is continual flow of garments through the system (leave the bag outside for every scheduled pickup and you'll get pressed clean clothes back at every delivery). The system isn't designed for occasional use. Dirty and crumpled In the yellow bag shirts change Pressed. Clean. Ready. How can they improve? Perhaps a better solution for the forests of hangars and oceans of plastic that comes with the regular use of their service. Now that we are in mid coronavirus panic may not be the ideal time - but switching to reusable hangars and garment bags would certainly work for the large repeat customer base.

Use them for years now I'm going to stop. The customer service has been extremely rude. Every time…read moreI called the new pick up time is 7 o'clock in the morning which is way too early. I don't even think my gated community likes vendors going through that early when I called to say that I'm not leaving my clothes out overnight, they said basically that's too bad. The young girl on the phone was rude.

Service, helpful staff, convenient location. Highly…read morerecommend out of all laundromats!

Great laundromat. Clean. Nice people. Highly recommend. We usually just go there for larger items…read moreand everything comes back clean and neat.

We had a hard time finding a good dry cleaner business after our local one closed, but we have…read morefinally found a great one! Very professional and the clothes look so much better now. Thank you!

Work was done on time and efficiently. Prices were reasonable. Quality of work was excellent.read more

These people are so rude. Don't even have basic manners. The employees just come at you yelling. I…read morewouldn't ever recommend this place to anyone. Rudest people in the city. Would leave zero stars if I could

Lost 4 of my shirts and can't get a phone call back after stopping in several times. I would not…read morerecommend them!

Last minute tailoring needed to shorten a gown. I requested on yelp and Westside Cleaners…read moreresponded. The dress was tailored perfectly and quickly. Very fair price for the fast service I needed.

I've used Westside Cleaners a handful of times over the years, mostly out of convenience--but…read moreunfortunately, I've never been consistently satisfied with the results. One of the more frustrating experiences was when they returned one of my husband's shirts literally half shrunk. I know that sounds strange, but one side of the shirt was visibly shorter than the other--and it absolutely was not like that when we brought it in. We followed up multiple times asking for an explanation and never received any real response or resolution. Another time, I brought in a white women's blazer with a small red wine stain. Before even attempting anything, I was immediately told they wouldn't be able to get it out. I asked them to try anyway. When I got it back, not only was the wine stain still there, but there were additional spots that hadn't been cleaned either--and I was still charged. Out of curiosity, I went home, put a little hydrogen peroxide on the wine spot, and it came out instantly. I then brought the blazer to another dry cleaner, and they were able to remove the remaining stains without an issue. It honestly made me question whether my jacket had even been cleaned at all. At one point, I inquired about their delivery service and was met with a pretty rude response--basically told that unless we used dry cleaning weekly, they wouldn't consider us. That was surprising, especially since we do use dry cleaning regularly--we just choose to go elsewhere because of past experiences. They said they'd follow up and send a driver with a bag...that never happened. Most recently, I brought in a bundle of clothes, including very small toddler items. I made a point to mention that some pieces were for young children. When I picked everything up, I was charged the same price for a toddler suit as an adult suit. When I asked about it, I was told they don't differentiate pricing for kids. That didn't sit right--there's a big difference between cleaning a tiny toddler outfit and a full adult suit. At that point, it honestly felt like I could have bought new clothes for the same price. After multiple experiences like this, I had to ask myself how many chances to give. For me, this was the last one.

New owners, they do a great job. Would recommend , very professional. They did a great job and do…read moredelivery , drop off.

WARNING- This place ruined my $600, never worn, with tags, Alex and Annie dress. I brought the…read moredress in for a cleaning and 1 week later when I picked it up it had oil stains in each sleeve. When I asked questions about it I was yelled at with excuses such as "it must have been a factory error from Sax 5th Ave" and "we don't use any chemicals that would do that so it must have been like that before it wax dropped off". Again, this was a never worn, off the rack dress that I was supposed to wear to a very special wedding this weekend. Lastly, as I was walking to my car the owners wife ran after me screaming that her daughter was an attorney in case I wanted to sue. They took no responsibility nor offered any solutions to this issue and did not reimburse the $23 that I paid to have it done. My silk shirt was also dropped off with the same issue of oil marks on BOTH sleeves. I have read other reviews via Google that also had the same experience. ENTER THIS PLACE AT YOUR OWN RISK. Ivory will ruin your most beloved clothing.

I'm very disappointed with my experience at this tailoring shop. I brought in two pairs of jeans to…read morebe resized at the waist and a top to have the straps adjusted. Although the waist size itself was reduced, the way it was done was simply by folding and sewing the waistband, which created a noticeable bump right on my hip bone and made the jeans uncomfortable to wear. Because of this, I had to bring the jeans back to be redone. When I returned, the lady at the counter insisted that I had not paid for the service, even though I had already paid $59.12 for the jeans alterations. I had to search through my credit card charges to prove that the payment had already been made. Unfortunately, the top also had to be redone because the straps were not adjusted properly the first time. Throughout the process, I felt that my concerns were not really listened to. What was most upsetting was being spoken to very aggressively and even yelled at in front of my child while trying to resolve the situation. I understand that mistakes can happen, but the quality of the work and the way the situation was handled left me very disappointed.

Absolutely!!! They are the best and professionals.... recommend them 100%%%…read more My comforter came back looking like it was brand-new and it smelt fantastic!!

10-14 day turnaround time for items is a little too long for the prices , they do get the job done…read morebut there's better prices out there that are faster

Rachel is an incredible asset to this company, I exclusively work through her to for my cleaning…read moreand alterations needs. They have shaved some incredible sweaters and cardigans as well as cleaned them for me. They are also extremely affordable and send great deals via text which I love. They recently cleaned all of my down pillows and duvet and fluffed them too for me and they look so much better. La Mer Dry Cleaners also has been able to get things done quickly for me which is truly appreciated. They have only shown me honesty, transparency, and true customer service. I have never had an issue with them and I work in luxury retail so I can truly say that with integrity, Rachel and La Mer Dry Cleaners has me as a lifetime client.

Kim was super nasty. She's overpriced, her work is terrible, and she has a horrible attitude. Would…read moregive her zero stars if I could. Won't be back.

She did a fantastic job on a suit of mine. The suit was old and the style was large at the time…read more She altered the coat to todays style and the pants. Very very satisfied.