Absolutely amazing! Kim's attention to detail, her input and craftsmanship cannot be beat!! She…read moremade my wedding gown fit like couture perfection!!

Totally ruined a $800 gown and lost all the repair beads, didn't return my calls. While I was there…read morethey lost a scarf from someone else's dress and hemmed a wedding dress horribly. Don't use them- they are a mess

Staff is very friendly and helpful. Clothes are always clean and well pressed. They have a great…read moreseamstress.

Update to My Previous Review…read more This is an update to my original review. Adding insult to injury, the owner's public response confirmed exactly why I chose not to return. Rather than acknowledging that customers can have legitimate concerns, his response was dismissive, defensive, and, in my opinion, unnecessarily demeaning. To address one point specifically: the owner states they "certainly cannot shrink a shirt because we do not put shirts in a dryer." That completely misses what I described. My shirts came back uneven after cleaning and pressing, with one side noticeably shorter than the other. Garments can become distorted during the dry-cleaning and finishing process through heat, chemicals, pressing, or handling--not just by being put in a dryer. The issue wasn't simply "shrinkage"; it was that the shirts no longer fit or hung correctly after being serviced. Instead of considering that something may have gone wrong, the owner chose to suggest that I was mistaken or confusing his business with another cleaner. That response speaks volumes about how customer concerns are handled. No business is perfect. Mistakes happen. What separates great businesses from average ones is how they respond when a customer raises a concern. A simple acknowledgment or willingness to investigate would have gone much further than attempting to discredit my experience. With so many excellent dry cleaners in the area, customer service matters as much as the quality of the cleaning. Based on both my experience and the owner's response, I cannot recommend this business.

The good part was the clothes were cleaned and ready when promised. The staff were disengaged and…read moreshowed little to no care about the customer. Interations were rushed and pleasantries felt forced.

Use them for years now I'm going to stop. The customer service has been extremely rude. Every time…read moreI called the new pick up time is 7 o'clock in the morning which is way too early. I don't even think my gated community likes vendors going through that early when I called to say that I'm not leaving my clothes out overnight, they said basically that's too bad. The young girl on the phone was rude.

I can't believe we stumbled upon Debi just by searching Jupiter tailors online. She turned out to…read morebe an amazing seamstress and designer who completely revamped by grandmothers's 60 year old wedding dress for me to wear. It needed to be lengthened, sleeves and neckline altered, she appliqué'd a new neckline to match the rest of the dress, I could go on!!! If you are looking someone to work on a vintage wedding dress, look no further. I'm sure she could do a stellar job with new dresses as well, probably for almost 1/2 the price as the dress shop.

Debi is a super talented, super nice seamstress! She has helped us out several times now and she's…read more quick, affordable and does high quality work. So glad we have her in the Jupiter area! She's done suit Taylor if, prom gown adjustment and work shirt altering. I'm pretty sure she can do everything!! If you need something altered, I highly recommend Miss Debi!

10-14 day turnaround time for items is a little too long for the prices , they do get the job done…read morebut there's better prices out there that are faster

Rachel is an incredible asset to this company, I exclusively work through her to for my cleaning…read moreand alterations needs. They have shaved some incredible sweaters and cardigans as well as cleaned them for me. They are also extremely affordable and send great deals via text which I love. They recently cleaned all of my down pillows and duvet and fluffed them too for me and they look so much better. La Mer Dry Cleaners also has been able to get things done quickly for me which is truly appreciated. They have only shown me honesty, transparency, and true customer service. I have never had an issue with them and I work in luxury retail so I can truly say that with integrity, Rachel and La Mer Dry Cleaners has me as a lifetime client.

Cleaners / Alterations…read more As the name implies, they charge one price for dry cleaning and that price is substantially lower than the previous place I tried over on Port St Lucie blvd. In this last visit, I needed a pair of pants hemmed and they were able to accomplish the task with no fuss or dely. The time quoted for completion was when the pants were ready and the job was done exactly as requested. The price for a pair of pants to be hemmed was, unfortunately, high but that is also the norm everywhere you call for alterations. $16 in my case so just be aware that the cost to alter might be on par with the cost of a new pair of jeans ($22). In any case, I would use them again for cleaning and for alterations. Big, shared parking lot in front.

This location advertises alterations but no longer offers them. Seamstress retired. Business…read moreprofile needs to be updated.

Great local Seamstress very professional many years of experience great prices…read more I highly recommend her services

My husband was leaving for a trip overseas to visit his family. A cold climate there, so we…read morepurchased a beautiful Michael Kors coat for him. Sleeves were too long, so we took the coat to Claudia to shorten the sleeves. Here's what happened: The coat was not ready the day and time she promised. She told my husband to run an errand, and she would do it before he returned in half an hour. My husband was understanding and kind about her forgetting he was to pick up the finished coat that day. He returned, paid Claudia, took the coat and left. When he returned home, he took it out of the bag she had put it in and showed it to me (I can sew, but I don't have a machine to do coats--that's why we brought it to Claudia). Clearly Claudia shoved these thick, lined sleeves under the needle and TOPSTICHED the hems, ripping the lining. These hems were lumpy, bumpy, and destroyed the elegance of the coat. My husband's new coat was now unwearable. We had to take the coat to a high-level tailor to repair the mess Claudia gave us and then do the hems properly. That was successful, but it cost a good bit. We asked Claudia for our money back. First her Zelle wouldn't "load" she said. Then she assured us she'd mail a check. No check, no refund. We can never recoup the time we wasted on this, but ask yourself, "What professional seamstress/tailor does shoddy work and then refuses to refund the money customers paid her in good faith"? She did an awful job, forced us to find someone else to fix her work and then hem the sleeves properly, and then, excuse after excuse, a check that was not sent, and a Zelle that was not sent, we finally have a Zelle today, 2/18. Assuming the Zelle clears on Tuesday, we will be refunded the money we paid her--after weeks of emails, texts, and requests for our money back.

I should've listened to the reviews in this case, but it was walking distance to my house so I…read morefigured I would support. I brought in curtain drapes to get hemmed. I asked if they could steam the bottom when they're done to get the wrinkles out, and he said yes. I asked how much and verbatim said "its done next door so I don't know exactly but it'll be a couple more bucks" I get back and they literally charged me DOUBLE what I initially agreed to for the alteration. SHADY, unprofessional, and bad business overall. The drapes were not even hemmed evenly. What a terrible way to squeeze money out of people.

I brought some clothes of my daughter last Thursday and the day for the pick up was on Monday. On…read moreMonday I picked up my order. The jacket had not been dry cleaned but only pressed. All the original stains were still on the jacket (see photos). The red dress had a grease stain in the front, easy to remove, and the stain was still there. It was clear to me that the jacket had not been cleaned at all...they didn't even touch it. The black stain on the jeans was still there and the white polo had still the original stains and was not press as well. This is a shame. How can a cleaner stay in business without cleaning the Customers clothes? This is the worst experience in my life. I told the lady that I didn't want to pay for the clothes as they had not been cleaned. (Out of six pieces, only 2 were ok). She tore them clean out of my hand and she started screaming and she was very bad and rude. She didn't even offer to redo the clothes. When I asked her why they didn't use the common stain removers like Pyratex she erroneously said that this stain remover cannot be used for dry cleaning. Therefore either they don't do dry cleaning or they don't know how to do it and for a dry cleaning store it's a shame anyway. I asked to speak to the owner and she said he was not there and she couldn't call him either. At the end I had to pay the full amount (expensive) to get my dirty clothes back. I'll never go back to this cleaner and I will recommend all my friends to do the same.

Came in with a sweatshirt that has sentimental value and needed stitching to repair the hood…read moreconnected to neck line. She did it on the spot and triple stitched it and looks like new.

Silvia is an amazing and talented seamstress. She is absolutely fabulous. She can alter anything…read morefrom a pair of jeans to a wedding dress until it is a perfect fit. Did you know she also designs clothes and confections them. So if you have something in mind you would like to wear and can't find it in the store, Silvia can design it and make it for you. I almost forgot to mention she is a perfectionist. You will leave with high quality work. I am very happy I trusted Silvia with my delicate clothes .