Absolutely amazing! Kim's attention to detail, her input and craftsmanship cannot be beat!! She…read moremade my wedding gown fit like couture perfection!!

Totally ruined a $800 gown and lost all the repair beads, didn't return my calls. While I was there…read morethey lost a scarf from someone else's dress and hemmed a wedding dress horribly. Don't use them- they are a mess

Last minute tailoring needed to shorten a gown. I requested on yelp and Westside Cleaners…read moreresponded. The dress was tailored perfectly and quickly. Very fair price for the fast service I needed.

I've used Westside Cleaners a handful of times over the years, mostly out of convenience--but…read moreunfortunately, I've never been consistently satisfied with the results. One of the more frustrating experiences was when they returned one of my husband's shirts literally half shrunk. I know that sounds strange, but one side of the shirt was visibly shorter than the other--and it absolutely was not like that when we brought it in. We followed up multiple times asking for an explanation and never received any real response or resolution. Another time, I brought in a white women's blazer with a small red wine stain. Before even attempting anything, I was immediately told they wouldn't be able to get it out. I asked them to try anyway. When I got it back, not only was the wine stain still there, but there were additional spots that hadn't been cleaned either--and I was still charged. Out of curiosity, I went home, put a little hydrogen peroxide on the wine spot, and it came out instantly. I then brought the blazer to another dry cleaner, and they were able to remove the remaining stains without an issue. It honestly made me question whether my jacket had even been cleaned at all. At one point, I inquired about their delivery service and was met with a pretty rude response--basically told that unless we used dry cleaning weekly, they wouldn't consider us. That was surprising, especially since we do use dry cleaning regularly--we just choose to go elsewhere because of past experiences. They said they'd follow up and send a driver with a bag...that never happened. Most recently, I brought in a bundle of clothes, including very small toddler items. I made a point to mention that some pieces were for young children. When I picked everything up, I was charged the same price for a toddler suit as an adult suit. When I asked about it, I was told they don't differentiate pricing for kids. That didn't sit right--there's a big difference between cleaning a tiny toddler outfit and a full adult suit. At that point, it honestly felt like I could have bought new clothes for the same price. After multiple experiences like this, I had to ask myself how many chances to give. For me, this was the last one.

Came in with a sweatshirt that has sentimental value and needed stitching to repair the hood…read moreconnected to neck line. She did it on the spot and triple stitched it and looks like new.

Silvia is an amazing and talented seamstress. She is absolutely fabulous. She can alter anything…read morefrom a pair of jeans to a wedding dress until it is a perfect fit. Did you know she also designs clothes and confections them. So if you have something in mind you would like to wear and can't find it in the store, Silvia can design it and make it for you. I almost forgot to mention she is a perfectionist. You will leave with high quality work. I am very happy I trusted Silvia with my delicate clothes .

Just want to make a big shout out to IN and Out Alterations. I have used you guys several times to…read moresew my Leather "KUT" . I'm with the Punishers Law Enforcement Motorcycle Club and we have a rule that when ever our chapter patches or tags are changed they must be sewn on within 24 hours of receiving them . You guys always come through for me and get my work done right away and do an outstanding job . Many times it's not the easiest either but your girl takes the lining up and sees everything like it's factory made or better and in record time . Thank you again for the great work I appreciate it tremendously. I've recommended you to many and will continue to do so . Hopefully this reaches even more customers and establishes a new base .

Attention Brides!! Do not take your precious wedding gowns to Jaqueline and her team. They totally…read moremessed up my seams at the bottom of my $5000 dress leaving frays and sloppy work. She also dismissed my request to hang my dress up with supporting straps. Instead she hung up by the beaded straps which stretched out my wedding dress. Given she had 8 weeks for this job I thought the dress would be fine with the exception of the bustle but it was hardly worked on. In expressing my concerns to the owner about the quality of work she blamed everything on me and not once asked how to solve these issues. She does not prioritize her customers and charged me the full amount ($380) even though they did not finish the job. Such as scam stay away and I listed some pictures of my jumpsuit she "fixed" in which the seams are obviously different . STAY AWAY

Yen and her staff work at full speed with great skill and efficiency! Have never had a problem that…read moreshe could not fix. Rob R

Unorganized, inefficient, and expensive. BEWARE! Didn't listen to our request or concerns and…read moredidn't have dress ready when promised. Almost ruined my daughter's prom.

Choi is amazingly talented. Great attention to detail. Such a great eye! And so timely in…read morecompleting her work Choi did my dress for my wedding within a week. I had so many compliments on my dress all due to her perfection in making sure it looked just right.

Very reasonably priced. Dress was hemmed and ready exactly a week later and she texted to let me…read moreknow when it was completed. Choi was very nice to deal with and she is great at what she does.

I never write reviews but with 2 damaged shirts brand new never worn with tags on to be…read morestraightened. To top it off 2 off the 6 where lost all with no resolution. I asked for a number of a manager and got a no someone will call you. Stay away from this place.

Terrible customer service. Will not try to clean dress shirt again at no charge to remove stain…read morethat was still there after we brought it home. Lost a customer

Kim was super nasty. She's overpriced, her work is terrible, and she has a horrible attitude. Would…read moregive her zero stars if I could. Won't be back.

She did a fantastic job on a suit of mine. The suit was old and the style was large at the time…read more She altered the coat to todays style and the pants. Very very satisfied.