Absolutely amazing! Kim's attention to detail, her input and craftsmanship cannot be beat!! She…read moremade my wedding gown fit like couture perfection!!

Totally ruined a $800 gown and lost all the repair beads, didn't return my calls. While I was there…read morethey lost a scarf from someone else's dress and hemmed a wedding dress horribly. Don't use them- they are a mess

Staff is very friendly and helpful. Clothes are always clean and well pressed. They have a great…read moreseamstress.

Update to My Previous Review…read more This is an update to my original review. Adding insult to injury, the owner's public response confirmed exactly why I chose not to return. Rather than acknowledging that customers can have legitimate concerns, his response was dismissive, defensive, and, in my opinion, unnecessarily demeaning. To address one point specifically: the owner states they "certainly cannot shrink a shirt because we do not put shirts in a dryer." That completely misses what I described. My shirts came back uneven after cleaning and pressing, with one side noticeably shorter than the other. Garments can become distorted during the dry-cleaning and finishing process through heat, chemicals, pressing, or handling--not just by being put in a dryer. The issue wasn't simply "shrinkage"; it was that the shirts no longer fit or hung correctly after being serviced. Instead of considering that something may have gone wrong, the owner chose to suggest that I was mistaken or confusing his business with another cleaner. That response speaks volumes about how customer concerns are handled. No business is perfect. Mistakes happen. What separates great businesses from average ones is how they respond when a customer raises a concern. A simple acknowledgment or willingness to investigate would have gone much further than attempting to discredit my experience. With so many excellent dry cleaners in the area, customer service matters as much as the quality of the cleaning. Based on both my experience and the owner's response, I cannot recommend this business.

Came in with a sweatshirt that has sentimental value and needed stitching to repair the hood…read moreconnected to neck line. She did it on the spot and triple stitched it and looks like new.

Silvia is an amazing and talented seamstress. She is absolutely fabulous. She can alter anything…read morefrom a pair of jeans to a wedding dress until it is a perfect fit. Did you know she also designs clothes and confections them. So if you have something in mind you would like to wear and can't find it in the store, Silvia can design it and make it for you. I almost forgot to mention she is a perfectionist. You will leave with high quality work. I am very happy I trusted Silvia with my delicate clothes .

I'm very disappointed! Alterations are very poor quality. My 1st dress that I took there came out…read morehorrible. It was an easy job, I just needed a slit. So the slit came out uneven, so I had to take it back to fix it. I gave them another chance. I brought another dress , literally the same brand, the same style, the same request, the slit. I picked up my dress today. The slit was in the wrong place. Save your money, expectations, and also, the speak 98% in Spanish... sounds like disrespect all around, if you ask me...

Just want to make a big shout out to IN and Out Alterations. I have used you guys several times to…read moresew my Leather "KUT" . I'm with the Punishers Law Enforcement Motorcycle Club and we have a rule that when ever our chapter patches or tags are changed they must be sewn on within 24 hours of receiving them . You guys always come through for me and get my work done right away and do an outstanding job . Many times it's not the easiest either but your girl takes the lining up and sees everything like it's factory made or better and in record time . Thank you again for the great work I appreciate it tremendously. I've recommended you to many and will continue to do so . Hopefully this reaches even more customers and establishes a new base .

BUYERS BEWARE! My dress was not done at 4pm the day I was…read moretold to pick it up. The dress was rushed and I left at 4:40pm. When I got dressed for my event, embarrassed was an understatement. There were threads hanging off my dress and the hem was very poorly done. And they had the nerve to charge me $100. Will not be back.

Unorganized, inefficient, and expensive. BEWARE! Didn't listen to our request or concerns and…read moredidn't have dress ready when promised. Almost ruined my daughter's prom.

Have a suit to be have the jacket let out and the pants hemmed. Pants were fine but jacket was…read morereturned with the lining not sown back. Did not notice until I took the suit out to wear.

Choi is amazingly talented. Great attention to detail. Such a great eye! And so timely in…read morecompleting her work Choi did my dress for my wedding within a week. I had so many compliments on my dress all due to her perfection in making sure it looked just right.

I never write reviews but with 2 damaged shirts brand new never worn with tags on to be…read morestraightened. To top it off 2 off the 6 where lost all with no resolution. I asked for a number of a manager and got a no someone will call you. Stay away from this place.

Terrible customer service. Will not try to clean dress shirt again at no charge to remove stain…read morethat was still there after we brought it home. Lost a customer

Kim was super nasty. She's overpriced, her work is terrible, and she has a horrible attitude. Would…read moregive her zero stars if I could. Won't be back.

She did a fantastic job on a suit of mine. The suit was old and the style was large at the time…read more She altered the coat to todays style and the pants. Very very satisfied.