1. Imperial Body Master

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Melbourne, FL

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Imperial Body Master

2.5 (11 reviews)
Closed • 8:00 am - 4:00 pm

Services - Imperial Body Master

Bumper repair

Collision repair

Auto frame testing

Imperial Body Master Photos

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1 month ago

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3 years ago

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3 years ago

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6 years ago

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12 years ago

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6 years ago

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7 years ago

Edited what I wrote previously because I do not see a delete option* Issues resolved to the best of their ability.

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8 years ago

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9 years ago

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Platinumwerks Collision Center - It took them 15 min to just answer the phone.

Platinumwerks Collision Center

(13 reviews)

I called for help with removing the license plates screws (Mount Kisco, NY) Lexus had stripped. I…read morespoke to George who said come over and we'll take care of you. When I got there they were very accommodating and courteous. They fixed the issue and I was on my way. Thank you guys!

This is my first ever review of a company. I will be filing a better business bureau report after…read morethis. Dropped off y Car on Nov 16th, after having to wait three weeks for an appointment to drop it off for a repair expected to take 24 days. This place had no record of my "appointment", and made it seem as if it was my fault for that. Once my car was dropped off, they had it taken apart by the next day. They then proceeded to let my car sit in the lot, taken apart, for three weeks. The did no work on it, and then blatantly LIED to me and told me it was because my Insurance took that long to approve the repairs. Dec 7th I called my insurance to ask why this is the case and they showed me exactly when the request was submitted, and it was less than 48hours after platinum werks submitted it.... nearly three weeks after me dropping my car off. This resulted in me having to cancel a nonrefundable trip, and my holiday plans, because they could not have the car done before the holidays. Jan 3th. I called to check on the status, was told it is being put back together, and will most likely be done by Friday, but was told their policy is to not give a completion dates. Jan 10th I called to inquire on status and was told it is in "Detail" and should be done soon, but was not provided a completion time or date. Jan 12th. I called during their Operating hours at 5:30pm it took 15 min for someone to finally answer the phone, from another department, to check on the status of my car. No one was in the shop to provide a status. So apparently their work hours are not as advertised. I have no clue of the status of my car, I've not been contacted by them since Dec 7th, and literally am left with no rental, no car, and no clue when that will change. I do NOT recommend anyone ever doing business with this company. Go somewhere else... You will regret your experience if not.

Imperial Body Master - bodyshops - Updated October 2026

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